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Evergreen Manor & Spa

11 Murray Str | Central, Stellenbosch 7600, South Africa
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Evergreen Manor & Spa
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Ranked #57 of 107 Stellenbosch B&B and Inns
A recent review
4 of 5 stars Reviewed May 19, 2015
Anna-Marie V Ballitoville, KwaZulu-Natal, South Africa
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79 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ballitoville, KwaZulu-Natal, South Africa
Level Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 19, 2015

The location is good. Its out of the hustle and bustle of town, but close enough to walk to town. The staff is very pleasant and friendly. The mattress and bedding are of good quality. The wooden floors are beautiful and the old glass tiles in the bathroom are amazing. The front desk is quite happy and willing to arrange... More 

Was this review helpful? Yes 1
Riel_in_Stellenbosch, Owner at Evergreen Manor & Spa, responded to this review

Dear Anna-Marie Thank you very much for your review. We are happy to hear that you enjoyed the stay with us. We do have a problem with staining of grout due to very high iron oxide content in the old municipal water pipes of this part of town and we are working hard to find a solution to the problem.... More 

Winnipeg, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 14, 2015

Every "moment of truth" was handled perfectly: 1) Special request to be near reception; 2) individual requests at breakfast; 3) provision of a table in the room to use as a desk; 4) organization and person follow-up by the owner of transportation to the airport. A large soaking bathtub is in the room (if desired) but a large, modern bathroom... More 

Was this review helpful? Yes 1
Riel_in_Stellenbosch, Owner at Evergreen Manor & Spa, responded to this review

Dear Howard Thank you very much for your kind review. It is very motivational to the entire team at Evergreen when guests appreciate the fact that we work hard to make their stay as special as possible. We look forward to welcoming you back at Evergreen Manor More 

Sint Anthonis, The Netherlands
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 12, 2015

We had a warm welcome at this beautiful location. Evergreen Manor & Spa is near the center of Stellenbosch. They are very hospitable and breakfast is very well taken care of. we loved the fact that we had a little terrace to sit outside in the evening and enjoy the beautiful gardens around the Manor. If I am ever so... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 27, 2015

As we had to leave the next morning quite early and only arrived at 16h00 we did not have time to enjoy all this establishment had to offer. Our room was the reflection of old time elegance matched perfectly with mod cons. The bathroom was really special. The attention to detail was not for the sole purpose of decoration, but... More 

Was this review helpful? Yes 2
Riel_in_Stellenbosch, Owner at Evergreen Manor & Spa, responded to this review

Dear Kosie H. It was a pleasure to have you with us and we really do appreciate it very much when our guests appreciate the care, passion and work that we put into making their stay with us as pleasant as we are able to. I hope that we will see you back at Evergreen - next time for a... More 

Kampala, Uganda
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 17, 2015

I stayed at the Evergreen Manor & Spa during the dates 12-17 April 2015 while attending a business meeting at Stellenbosch University. The place is close to Stellenbosch University. The rooms are great. The staff are honest and helpful. The breakfast was nice. They dont serve lunch or supper - but one can order a sandwich or walk to nearby... More 

Was this review helpful? Yes 1
Riel_in_Stellenbosch, Manager at Evergreen Manor & Spa, responded to this review

Thank you for taking time to give us your feedback. It is one of the positive things about Evergreen Manor that we are so centrally located and that our guests can walk to the University and the many good restaurants in town. I do hope that we will be able to welcome you back at Evergreen in the near future. More 

Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 12, 2015 via mobile

The rooms are very clean, neat and with a personal touch. It's very homely, cost setting that they have here. The location is excellent for someone that wants a place to reflect and some silence. The customer care was excellent and the rooms have a tea area so you can fix your own tea. I would definitely come back.

Was this review helpful? Yes 2
Riel_in_Stellenbosch, Owner at Evergreen Manor & Spa, responded to this review

Dear Joan. Thank you so much for your kind words and the fact that you notice the effort we put in to keep Evergreen pristine and comfortable. I hope that we will be able to welcome you back in the near future. More 

London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed March 4, 2015

we were quite looking forward to our stay at the evergreen manor as we had not experienced a 5 star hotel on our trip in south africa. we arrived early so our room wasn't ready. we left our bags at the hotel (which i had to lug from the car, through the side gate and up steps without any offer... More 

Was this review helpful? Yes 1
Riel_in_Stellenbosch, Owner at Evergreen Manor & Spa, responded to this review

We welcome reviews, especially if they contain constructive criticism, as this is the only way for us to constantly strive to improve this lovely property into which we put so much effort. I was unfortunately not able to determine who you are, as the review is done under a pseudonym, so perhaps it was under the name of your travelling... More 

Palm Beach, FL
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed March 2, 2015

There is NOTHING that resembles a five star property in any country. It is more like staying in a tired boarding house. Very disappointing finish to a two month long trip. We book on star rating and this property, in our experience, is barely three star. If you know that, you won't have the expectations we did.

Was this review helpful? Yes 1
Riel_in_Stellenbosch, Owner at Evergreen Manor & Spa, responded to this review

Dear Virtue. I am truly sorry that Evergreen did not meet your expectations in any way. We value guest feedback as a way of improving our product and service, but this blanket comment is very difficult to respond to. I see from your profile that you have travelled extremely extensively on luxury cruise liners and stayed in some of the... More 

Stellenbosch, South Africa
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 31, 2014

I enjoyed the hospitality and the prompt response to guests. This is about my fifth visit to Stellenbosch, and I stayed here 3 out of the 5 times. Despite the minor internet coverage issues, I would gladly use anytime.

Was this review helpful? Yes 2
Cape Town
Level Contributor
154 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed September 29, 2014

I was lucky enough to spend a night (sadly only one) at this delightful old Manor House in Stellenbosch last week. It dates back to 1904 and has all the olde world charm you would expect from a hotel of this sort. The rooms are decorated with stunning antiques, wooden floors, very comfy beds and all the amenities of a... More 

Was this review helpful? Yes 1
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