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All 16 Stellenbosch hotels

The Hydro at Stellenbosch

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Ida's Valley, Stellenbosch 2004, South Africa
Hotel amenities
The Hydro at Stellenbosch
Ranked #13 of 16 Hotels in Stellenbosch
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29 reviews from our community

Traveler rating
    8
    9
    5
    2
    5
See reviews for
4
11
8
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Windhoek, Namibia
Contributor
16 reviews 16 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I spent 4 days at this amazing spa...it was totally amazing! I`m energized, rejuvenated and ready for the next year to come! the treatments were totally excellent and all staff are very friendly. You are reminded that your body is the no. 1 priority, taking care of your body and mind! I will recommend anyone to visit this place. Different... More

Was this review helpful? Yes
Contributor
17 reviews 17 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 31, 2014

They have upgraded the sleeping areas and so the rooms are on par with the spa facilities, much better than before. Staff are amazing as always and food very good. Well worth a visit as the setting must be one of the most beautiful in the world!!!

Was this review helpful? Yes 1
Cape Town Central, South Africa
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 25, 2014

We went as a group of 4 women, unfortunately I could only attend for one day. But that day was absolutely perfect. The spa has definitely been updated since 2010, although the rooms, dining and pool area havent been. It is a very homely environment, somehow caught in a time capsule. I think the problem is people forget this isn't... More

Was this review helpful? Yes 2
Cape Town, South Africa
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 11, 2014 via mobile

We enjoyed the stay immensely as first time visitors. The service was great. The spa sessions were most enjoyable. The food was well presented and enjoyable. We thoroughly enjoyed the early morning walks. We will definitely return for a longer visit. The prices though are a bit steep.

Was this review helpful? Yes 3
Cape Town Central, South Africa
Contributor
18 reviews 18 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 23, 2014

I read some really poor reviews before I came here and was a bit concerned, but after my break here, I really wonder if we were at the same venue. I booked in for the 4 day/night winter package on a Wednesday afternoon and was immediately checked in, then went to meet the welness consultant, and then went off to... More

Was this review helpful? Yes 4
Cape Town Central, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 7, 2014

Bought a "Valentine package" with The Hydro this year. I wanted to surprise my husband and sweep him away for the weekend. It ended up being the worst Spa/getaway experience any of us have ever had. If I could give the hotel 0 stars I would. On their page the "valentine package" seemed great and they made it seem all... More

Was this review helpful? Yes 3
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 28, 2014

Having just visited the Hydro I looked at some of the reviews & really wondered if they had visited the same place. Perhaps if you are looking for a 5star hotel with all the material trappings that come with that type of hotel them this is not the place for you. But, if you are looking for a true spa... More

Was this review helpful? Yes 3
London, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 25, 2014

We have regularly visited the Hydro from the UK and find it magical and restorative. It is utterly peaceful, with kind and attentive staff, delicious and plentiful vegetarian food, and rooms overlooking a vineyard surrounded by mountains, flowers and beautiful sunsets. Every morning and afternoon there are walks through the forest. The one at 7.30am is a power walk, and... More

Was this review helpful? Yes 3
Cape Town, South Africa
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed February 16, 2014 via mobile

No Service whatsoever. Looks like a mental institute from the inside. everything is 30years old. food has sand in it. Can't get any food after 1900. Nothing. no minibar, no Coffee, no alcohol, front desk not picking up the phone, roof falling off some places, sunbed covers too small so you burn your limps against the black metal that it... More

Was this review helpful? Yes 6
Stian T, Manager at The Hydro at Stellenbosch, responded to this review

Dear Guest In the consultation where the treatments and services were being explained to you, you showed the Consultant the utmost amount of disrespect by taking pictures of your girlfriend in the consulting room. Any attempt to speak to you was met with aggression and disrespect. Had you given us two minutes to speak to you we could have explained... More

Somerset West, South Africa
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 10, 2014

My wife and I booked a night at the Hydro, this past weekend. Upon our arrival we were told that the full amount for the booking is still outstanding. We told them that we paid the deposit Friday all ready and emailed the proof of payment to their reception desk. Somehow nobody received the email. So the guy at reception... More

Was this review helpful? Yes 3
Stian T, Manager at The Hydro at Stellenbosch, responded to this review

Dear Guest Thank you again for taking the time to give us an extensive review. As discussed telephonically The Hydro close for annual renovations in May 2014, and the room you stayed in forms part of our planned renovations. Service delivery plays a crucial part of any guests experience and I can assure you we continuously strive to improve in... More

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Additional Information about The Hydro at Stellenbosch

Address: Ida's Valley, Stellenbosch 2004, South Africa
Location: South Africa > Western Cape > Stellenbosch
Number of rooms: 58
Also Known As:
The Hydro At Stellenbosch Hotel Stellenbosch
The Hydro Hotel Stellenbosch

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