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All 17 Stellenbosch hotels

The Hydro at Stellenbosch

Ida's Valley, Stellenbosch 2004, South Africa
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  • Reviews (25)
  • Photos (13)
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The Hydro at Stellenbosch
Ranked #15 of 17 hotels in Stellenbosch
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25 people have reviewed this hotel

Traveler rating
    5
    8
    5
    2
    5
See reviews for
3
9
8
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Cape Town Central, South Africa
Contributor
15 reviews 15 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I read some really poor reviews before I came here and was a bit concerned, but after my break here, I really wonder if we were at the same venue. I booked in for the 4 day/night winter package on a Wednesday afternoon and was immediately checked in, then went to meet the welness consultant, and then went off to... More

Was this review helpful? Yes
Cape Town Central, South Africa
2 reviews
1 of 5 stars Reviewed June 7, 2014

Bought a "Valentine package" with The Hydro this year. I wanted to surprise my husband and sweep him away for the weekend. It ended up being the worst Spa/getaway experience any of us have ever had. If I could give the hotel 0 stars I would. On their page the "valentine package" seemed great and they made it seem all... More

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2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 28, 2014

Having just visited the Hydro I looked at some of the reviews & really wondered if they had visited the same place. Perhaps if you are looking for a 5star hotel with all the material trappings that come with that type of hotel them this is not the place for you. But, if you are looking for a true spa... More

Was this review helpful? Yes 1
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 25, 2014

We have regularly visited the Hydro from the UK and find it magical and restorative. It is utterly peaceful, with kind and attentive staff, delicious and plentiful vegetarian food, and rooms overlooking a vineyard surrounded by mountains, flowers and beautiful sunsets. Every morning and afternoon there are walks through the forest. The one at 7.30am is a power walk, and... More

Was this review helpful? Yes 1
Cape Town, South Africa
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 16, 2014 via mobile

No Service whatsoever. Looks like a mental institute from the inside. everything is 30years old. food has sand in it. Can't get any food after 1900. Nothing. no minibar, no Coffee, no alcohol, front desk not picking up the phone, roof falling off some places, sunbed covers too small so you burn your limps against the black metal that it... More

Was this review helpful? Yes 4
Stian T, Manager at The Hydro at Stellenbosch, responded to this review

Dear Guest In the consultation where the treatments and services were being explained to you, you showed the Consultant the utmost amount of disrespect by taking pictures of your girlfriend in the consulting room. Any attempt to speak to you was met with aggression and disrespect. Had you given us two minutes to speak to you we could have explained... More

Somerset West, South Africa
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 10, 2014

My wife and I booked a night at the Hydro, this past weekend. Upon our arrival we were told that the full amount for the booking is still outstanding. We told them that we paid the deposit Friday all ready and emailed the proof of payment to their reception desk. Somehow nobody received the email. So the guy at reception... More

Was this review helpful? Yes 2
Stian T, Manager at The Hydro at Stellenbosch, responded to this review

Dear Guest Thank you again for taking the time to give us an extensive review. As discussed telephonically The Hydro close for annual renovations in May 2014, and the room you stayed in forms part of our planned renovations. Service delivery plays a crucial part of any guests experience and I can assure you we continuously strive to improve in... More

Reading, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 12, 2014

I am just back from staying 7 nights at the hydro, my friend and I shared an executive room, which was clean and tidy but pretty dated, however the rains came during my stay and along with that water was leaking from the coving straight on to my headboard. Seemly it's been like that for quite a while but nothing... More

Was this review helpful? Yes 1
Stian T, Manager at The Hydro at Stellenbosch, responded to this review

Dear Guest I appreciate your honest, constructive feedback and the very valid points that you have raised. Rest assured that your comments have been addressed with the relevant departments and I apologize for the inconvenience caused. The roof water leak in your room was an isolated problem and was addressed as a matter of urgency. We strive to blow away... More

Cape Town Central, South Africa
Top Contributor
51 reviews 51 reviews
25 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed November 18, 2013 via mobile

Treatments great, but so are the local beauticians treatments in Stellenbosch. The hydro should have something that is unique which it does not have! Food was average. Had better health food at for example Hoogland health hydro. Rooms average. No tv so one can have a little entertainment at night. Overall boring. Treatments are over at 1 pm then what?... More

Was this review helpful? Yes 2
Cape Town Central, South Africa
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 16, 2013

If u r looking for a hotel where u want tp get away, find yourself, where your health, relaxation and rejuvenation with a healthy vegetarian diet are things that is important to you, then this is the place! Different from ordinary hotels set in the beatifull I'd as valley The concept for healthy eating and living id excellent, however they... More

Was this review helpful? Yes 2
Pretoria, South Africa
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed November 10, 2013

It was rainy and cold in Stellenbosch, so I booked a spa treatment and arrived 1 hr early as I was under the impression that I can use the sauna and steam room before the treatment, as is the case at many upmarket spa establishments. However, I was informed that one has to book & pay to use the sauna... More

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Additional Information about The Hydro at Stellenbosch

Address: Ida's Valley, Stellenbosch 2004, South Africa
Location: South Africa > Western Cape > Stellenbosch
Also Known As:
The Hydro At Stellenbosch Hotel Stellenbosch
The Hydro Hotel Stellenbosch

13 photos of this hotel

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Amenities

Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool
Official Description (provided by the hotel)
The Hydro at Stellenbosch is South Africa's leading and preferred wellness destination. We provide an experience like no other and serve our guests with passion, pride and professionalism. We deliver personnal care to ensure that each guest fully benefits in body, mind and soul. The Hydro is a place where it is truly about you. We offer 39 years of experience in the wellness industry and focus on detoxification and relaxation delivered in packages specifically designed to achieve preventative and sustainable health. We are a natural destination encouraging the vital forces within us to heal the body, the mind and the soul. ... more   less 
Number of rooms
58

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