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Lanzerac Hotel & Spa

Certificate of Excellence
Lanzerac Road | PO Box 4, Stellenbosch 7599, South Africa
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Lanzerac Hotel & Spa
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Lanzerac Hotel & Spa
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282 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Lanzerac Hotel & Spa
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Sandhausen
Senior Contributor
40 reviews 40 reviews
24 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 25, 2015

was on a businesstrip for 2 weeks in SA, Stellenbosch. very good hotel. gym is ok and swimming pool also very nice. staff is very very friendly. the breakfast was ok, but not really good for a 5 star hotel. the only bad thing is, that the chef of the restaurant cant somehow not really cook. the menu, which the... More 

Was this review helpful? Yes 1
5Jo_Anna5, Guest Relations Manager at Lanzerac Hotel & Spa, responded to this review

The Lanzerac Hotel & Spa strives to consistently deliver world class food with sophisticated style. All dietary requirements can indeed be catered for including small variations to ingredient, as well stricter Vegetarian, Halaal and Kosher requirements. We sincerely apologize that you were made to feel otherwise. More 

Cape Town Central, South Africa
Contributor
19 reviews 19 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 25, 2015

The meal was excellent as was the wine Landerac Chaddonay 2013. The only difficulty the group I was with and I experienced was the standard of service by the waiter. Sad that we noticed a discrepancy in how the white and black patrons were treated. We didn't make a fuss about it, but it didn't go down very well with... More 

Was this review helpful? Yes 1
5Jo_Anna5, Guest Relations Manager at Lanzerac Hotel & Spa, responded to this review

We are sadden and disturbed by your comments and never wish to feel that any of Lanzerac’s patrons are discriminated in any way. Please be assured that differentiation on the grounds of race, greed or gender is prohibited and certainly not behaviour that is welcomed at this establishment. More 

London, United Kingdom
Top Contributor
202 reviews 202 reviews
51 hotel reviews
103 helpful votes 103 helpful votes
5 of 5 stars Reviewed March 21, 2015

This hotel and spa is absolutely beautiful. The ground is a magnificent and well maintained. The only issue we faced was that the rooms were not available at the time we checked in. We didn't mind waiting in the excellent restaurant but the lady behind the counter was extraordinarily rude to one of my friends in front of us which... More 

Was this review helpful? Yes 1
5Jo_Anna5, Guest Relations Manager at Lanzerac Hotel & Spa, responded to this review

Thank you very much for your kindest comments, we are very pleased to hear that you enjoyed your stay. We are terribly sorry for the behaviour of this particular staff member, who has been taken to task accordingly. We do indeed look forward to your return visit, experiencing the very best of the latest upgrades on the Estate. More 

Pietermaritzburg KZN Natal South Africa
Top Contributor
80 reviews 80 reviews
37 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed March 17, 2015

One of the most beautiful hotels in the Cape. Our room was huge with separate dressing room and the most enormous luxurious bathroom. Lovely restful décor and comfortable furniture. We enjoyed the gardens and the fabulous pool area with its own bar which is very nice on a hot day. The wines were all good but I particularly enjoyed their... More 

Was this review helpful? Yes 1
5Jo_Anna5, Guest Relations Manager at Lanzerac Hotel & Spa, responded to this review

What a fabulous post, thank you for wonderful comments! We will be sure to share your amazing accolade with our Executive Chef Stephen Fraser and his restaurant team. Thank you! More 

London, United Kingdom
Contributor
20 reviews 20 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 16, 2015

We had a really delicious lunch here. The food was beautifully prepared and presented. Modern cooking at its best. The setting and service are also excellent. We had wonderful salads made with top quality ingredients and great fish. The desserts were so indulgent and quite impossible to resist.

Was this review helpful? Yes 1
5Jo_Anna5, Guest Relations Manager at Lanzerac Hotel & Spa, responded to this review

The Lanzerac Restaurant team are delighted to hear of your positive dining experience. Thank you for taking the time to visit and hope to welcome you back to the Estate on a future return visit to SA. More 

London, United Kingdom
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 14, 2015

After having spent a couple of days in the Oude Werf i moved to Lanzerac. Lanzerac is simply stunning and is definitely somewhere i would recommend people to visit. I was allocated a lovely room with a little patio which was nice to relax in when I didnt want to walk through the gardens to the pool.... but to be... More 

Was this review helpful? Yes 1
5Jo_Anna5, Guest Relations Manager at Lanzerac Hotel & Spa, responded to this review

It was our privilege to host you at Lanzerac whilst you were visiting Stellenbosch as part of your training. As mentioned, Lanzerac lends itself well to the close proximity of wonderful cycling and hiking trails. We are overjoyed to hear that you had a wonderful time with us! More 

Hong Kong
Contributor
20 reviews 20 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 14, 2015

Stayed 2 nights on a self-drive tour of Stellenbosch and Franschhoek. Good location for driving to the wine estates and the towns. The hotel is set in lovely grounds and certainly has a historic air about it. The hotel has multiple swimming pools and the main one set in a sweeping lawn was a great place for a glass of... More 

Was this review helpful? Yes 1
5Jo_Anna5, Guest Relations Manager at Lanzerac Hotel & Spa, responded to this review

Thank you for posting your comments on this forum and sharing your positive experience with us. We are delighted to hear that the Lanzerac offering and service was a highlight of your Winelands visit. We look forward to welcoming you back in the not too distant future. More 

Cape Town, South Africa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 12, 2015

We celebrated my husband's 40th birthday there for a whole weekend with friends. Lanzerac's help and organization skills is what made this weekend a success. I would like to thank Denise Bezuidenhout in particular for her help in organizing this awesome weekend. All our guests were very impressed with the Hotel, the food, the rooms, the Spa and the birthday... More 

Was this review helpful? Yes 1
5Jo_Anna5, Guest Relations Manager at Lanzerac Hotel & Spa, responded to this review

It was our pleasure to host your husband’s prestigious birthday celebration at Lanzerac’s newly renovated Cellar Hall Venue. We are delighted to hear that the gala dinner event was enjoyed by your family and friends. More 

Perth, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 11, 2015

We attended a 40th Birthday at the resort over three days and it was nothing short of spectacular. The rooms are huge and beautifully decorated as are the restaurants, reception and just about any part of this hotel that you visit. The staff were wonderful, the food was excellent and the breakfast was always fresh and delicious. Wine tasting with... More 

Was this review helpful? Yes
5Jo_Anna5, Guest Relations Manager at Lanzerac Hotel & Spa, responded to this review

The Lanzerac team are thrilled to hear of your wonderful trip out to the beautiful Cape Winelands and in particular, your valued time at the Lanzerac Hotel & Spa. It was our pleasure to host you and hope you will return on a next visit to the country. More 

Fort Lauderdale, Florida
Contributor
14 reviews 14 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 10, 2015 via mobile

This was such a lovely experience. The vineyards were stunning. We arrived in the afternoon so we missed the wine tasting but had champagne waiting for us in our lovely large and elegant room. The staff was so nice and said even though the spa was closed they would open the pool for us. We walked the vineyards with our... More 

Was this review helpful? Yes
5Jo_Anna5, Guest Relations Manager at Lanzerac Hotel & Spa, responded to this review

The Cape Winelands is such a special area and we agree that one really needs a good couple of days to explore the area and really appreciate what it has to offer. Thank you for allowing Lanzerac to play host as your base to discover the glory of the Cape Winelands. More 

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