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Lanzerac Hotel & Spa

5.0 of 5 Lanzerac Road | PO Box 4, Stellenbosch 7599, South Africa
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Certificate of Excellence 2014
Lanzerac Hotel & Spa
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Lanzerac Hotel & Spa
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256 reviews from our community

Traveler rating
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    24
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Lanzerac Hotel & Spa
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Greyton, South Africa
Top Contributor
177 reviews 177 reviews
41 hotel reviews
452 helpful votes 452 helpful votes
4 of 5 stars Reviewed 4 weeks ago

There are some high quality rooms set in beautiful surrounds. Great friendly service from all the staff. Set amongst the a Mountains surrounding Stellenbosh in the Jonkershoek valley. Surrounded by vineyards and beautifully maintained gardens, ideal for strolling around. Lovely place to visit, even just for food and beverages, but better still if you can stay over.

Was this review helpful? Yes 1
Luxembourg City, Luxembourg
2 reviews
2 of 5 stars Reviewed 4 weeks ago

Very nice location, well mentained with a good athmosphere. The room was very spacious, clean and in good conditions, maybe a bit dark. People are friendly and helpful. Some of the facilities need some refurbishment, like the sauna, but overall an extraordinary lokation. Very negative was the breakfast in the morning. Many different dishes have been offered, but the taste... More 

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Senior Contributor
25 reviews 25 reviews
22 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 15, 2015

Stayed for two nights as part of our Garden Route journey. Beautiful grounds which are very well maintained. Our room was huge, but quite dark. Staff are polite and friendly. Didn't visit the winery as we are not wine drinkers, but it seemed very popular. Think this is more a conference venue than holiday hotel, but our stay was very... More 

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5Jo_Anna5, Guest Relations Manager at Lanzerac Hotel & Spa, responded to this review

Thank you for the positive contribution. We are very happy to hear your stay with us was enjoyed. Kindly note that although Lanzerac does welcome and gladly accept corporate business, Lanzerac is predominantly a leisure hotel. Both our corporate and leisure business is handled with equal care, to ensure that the highest level of customer service is delivered. More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 14, 2015

Not only is Lanzerac situated on the most beautiful vineyard, it is close to Stellenbosch while maintaining a sense of tranquility and remoteness, has the BEST breakfast I've had in a long time, the staff are also attentive and friendly, keen to make your stay one to remember. Loved every minute here!

Was this review helpful? Yes 1
5Jo_Anna5, Guest Relations Manager at Lanzerac Hotel & Spa, responded to this review

It is commented time and again that the staff at Lanzerac create the soul of the place. It was our great pleasure to make your stay so enjoyable. More 

Sydney, Australia
Contributor
17 reviews 17 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed January 12, 2015

My whole family and friends stayed at Lanzerac for a few days in January 2015 to celebrate our wedding. And everything was just perfect! All our guests were delighted with their stay, loved the rooms, the building of character, the overall atmosphere, the service, te food and the amazing staff! Jeanine was of great help to us organising everything and... More 

Was this review helpful? Yes 1
5Jo_Anna5, Guest Relations Manager at Lanzerac Hotel & Spa, responded to this review

The Lanzerac team are thrilled to hear that we could have added to your positive memories of your special wedding day. Many of the couples who marry on the Estate come back each year to celebrate their wedding anniversary. We hope this is the case with you - many years of wonderful Lanzerac memories! More 

Zurich, Switzerland
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 29, 2014

The large estate is full of hidden gems such as the indoor and outdoor restaurants, the stunning pool area, the spa area you can't get enough of....nice food and lovely wine selection. The staff is very accommodating - the bar tender has been there for 45 years! Renovations are currently being done. Hopefully just brush ups and nothing that will... More 

Was this review helpful? Yes 3
5Jo_Anna5, Guest Relations Manager at Lanzerac Hotel & Spa, responded to this review

Thank you for positive comments; it is a pleasure hosting guests with an appreciation for the authenticity and historic significance of Lanzerac. As you have correctly stated, Lanzerac has embarked on the refurbishment of our rooms and suites and we are delighted to announce how truly magnificent the first completed block looks! 4 rooms will be grandly opening their doors... More 

Singapore, Singapore
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 26, 2014

We could not have made a better choice when selecting Lanzerac as our location for a family Christmas lunch. We have had Christmas lunch at the Mount Nelson, this experience far exceeded that. The staff were very friendly and engaging. Giving you a very hospitable welcome, which started with a glass of sparkling wine. That was just the start... The... More 

Was this review helpful? Yes 2
5Jo_Anna5, Guest Relations Manager at Lanzerac Hotel & Spa, responded to this review

The Lanzerac team are not only extremely proud of a full house of content diners on Christmas Day 2014, but very happy to hear of the positive feedback pouring in. We are very glad to know that you and your family enjoyed your time with us and we wish you a joyous year ahead. More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 21, 2014

What an experience, lovely service very welcoming, stunning decor, fantastic food and wine and such an awesome Spa experience. Thank you so much for making a special evening so memorable our stay was truly a pleasurable one. Ps. An awesome wedding venue

Was this review helpful? Yes 2
5Jo_Anna5, Guest Relations Manager at Lanzerac Hotel & Spa, responded to this review

The Management and Staff of Lanzerac thank you for the wonderful feedback, we are overjoyed to hear that your stay of Dec 2014 was enjoyed. With so much to do and see on the Estate - from wine tasting, spa experiences, beautiful gardens and acclaimed food - we are thrilled to have been identified as phenomenal. Thank you. More 

Centurion, South Africa
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed December 20, 2014

We are familiar with this very established almost iconic institution. It's now a five star hotel and Spa. We did not stay at the hotel this time but used the Spa and had lunch and tea. A more beautiful setting in the wine lands to the extend that the wear and tear almost slips past you. The Spa was another... More 

Was this review helpful? Yes 3
5Jo_Anna5, Guest Relations Manager at Lanzerac Hotel & Spa, responded to this review

Thank you for your comments and our sincerest apologies to hear that your spa experience did not live up to your other fond Lanzerac memories. As mentioned previously on this forum, the facilities at Lanzerac are currently being refurbished, with the spa being included in this plan. In the interim however, we can assure readers and visitors to the Estate... More 

Contributor
11 reviews 11 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 11, 2014

The Lanzerac Estate was the first accomodation during our 2014 South Africa stay. The very warm welcome was only a foretaste for the rest of our three night stay. The room was luxurious and huge, though with the longest walking distance to the restaurants and car park, but secluded and close to the most beautiful of the three pools. Close... More 

Was this review helpful? Yes 1
5Jo_Anna5, Guest Relations Manager at Lanzerac Hotel & Spa, responded to this review

Thank you very much for your positive feedback on this forum. The Lanzerac team are delighted to hear of your experiences at our beautiful hotel, especially the compliment to our staff. Thank you for the reassurance to the other readers that Lanzerac is managing the refurbishment of our rooms professionally and conscientiously. We look forward to the prospect of welcoming... More 

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Additional Information about Lanzerac Hotel & Spa

Address: Lanzerac Road | PO Box 4, Stellenbosch 7599, South Africa
Location: South Africa > Western Cape > Stellenbosch
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Lanzerac Hotel & Spa 5*
Number of rooms: 48
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Also Known As:
Lanzerac Manor And Winery Hotel Stellenbosch
Lanzerac Manor And Winery Stellenbosch
Hotel Style:
#3 Spa Hotel in Stellenbosch
#5 Luxury Hotel in Stellenbosch
#7 Romantic Hotel in Stellenbosch
#8 Business Hotel in Stellenbosch

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