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All 16 Stellenbosch hotels

Lanzerac Hotel & Spa

5.0 of 5 Hotel   |   Lanzerac Road | PO Box 4, Stellenbosch 7599, South Africa
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73%
Ranked #7 of 16 Hotels in Stellenbosch
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
BiancaDCupido Cape Town Central, South Africa
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216 reviews from our community

Traveler rating
    104
    54
    29
    20
    9
See reviews for
23
112
9
23
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
London, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

Arriving from a London flight I was given a very cheery 'welcome back' and things went downhill from there. Despite having signalled that I would pay for an early check-in I was told that none was available on this Sunday morning, given some tea and told to wait. I was then sent to room 239. This was very, very cold... More

Was this review helpful? Yes
5Jo_Anna5, Public Relations Manager at Lanzerac Hotel & Spa, responded to this review

Thank you for taking the time to give us your feedback and please accept our sincere apology for the ineffective service during your first nights stay at Lanzerac. We strive to maintain the highest levels of service and luxury for all our guests and have a very high success rate in achieving this goal. Unfortunately we have failed to impress... More

Cape Town Central, South Africa
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We went for a chocolate and wine tasting at Lanzerac one Saturday but decided to book for lunch first. The restaurant is such a beautiful one and we sat by the fire which added to the ambiance. I ordered Prawn curry which was amazing and my husband had fillet which he too thoroughly enjoyed. The service is great too. We... More

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5Jo_Anna5, Guest Relations Manager at Lanzerac Hotel & Spa, responded to this review

Thank you for taking the time to post your comments after your visit to the Estate. We are thrilled to hear that you enjoyed the Chicken & Prawn Curry, it really is a favourite on the menu! On your return, another great dining option is our Deli - also a good luch option for freshly baked goods, open sandwiches and... More

Jeffreys Bay, South Africa
1 review
5 of 5 stars Reviewed 2 weeks ago

i have stayed in this hotel a couple of times, the last over the weekend of the 22nd of August 2014. the staff is really friendly and professional, the rooms are beautifully decorated and spacious and the breakfast a real treat. It is out of the bustle of the town and one can really relax.

Was this review helpful? Yes
5Jo_Anna5, Guest Relations Manager at Lanzerac Hotel & Spa, responded to this review

It is always a pleasure welcoming back valued return guests and your comments are greatly appreciated. We look forward to the prospect of welcoming you back again soon. More

London, United Kingdom
Contributor
15 reviews 15 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked this hotel when our original hotel announced that they were double booked for the nights we had chosen. In the end it turned out to be a much better option. The hotel has a very relaxed atmosphere with open fires in the dining room and the sitting room. It is full of interesting antiques and artwork. The rooms... More

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5Jo_Anna5, Guest Relations Manager at Lanzerac Hotel & Spa, responded to this review

It gives us great pleasure to welcome guests from the United Kingdom and we thank you for taking the time to leave your comments from your stay. Should you be planning another trip to the beautiful Winelands in the future, please do keep us in mind. More

Johannesburg, South Africa
Contributor
18 reviews 18 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent one night at The Lanzerac during our tour through the Cape Winelands. This historic hotel is furnished with fine antiques and artworks, in a magnificent setting. Our luxury suite was very spacious, beautifully decorated, and had a paved patio with seating overlooking the adjacent vineyards. The bathroom was well-appointed and spotlessly clean. The staff were friendly and efficient,... More

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5Jo_Anna5, Guest Relations Manager at Lanzerac Hotel & Spa, responded to this review

Thank you very much for your positive contribution. It was a pleasure hosting you in the Winelands and we look forward to the propect of welcoming you back soon! More

Blackburn
Contributor
13 reviews 13 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We visited this establishment last Festive season and thoroughly enjoyed the wine and chocolate tasting so much so we are back this Christmas and will certainly be visiting again may even try the Resturant. We have visited many of the wineries in Stellenbosch and Constantia and also the Robertson Valley and this is certainly as good as any

Was this review helpful? Yes
5Jo_Anna5, Public Relations Manager at Lanzerac Hotel & Spa, responded to this review

Many thanks for your positive comments with regards to our Tasting Room and wine pairings on offer. Lanzerac lends itself so well to day visitors, with many attractions open to the public - wine tasting, afternoon or evening dining and spa treatments. We look forward to welcoming you back to explore more of what the Estate has to offer. More

Contributor
18 reviews 18 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 11, 2014

Enjoyed the setting, the wine, the food and the setting. Were there just for the lunch from Capetown. Did not stay. The place looked interesting and will be a definite option for staying on some future visit.

Was this review helpful? Yes
5Jo_Anna5, Public Relations Manager at Lanzerac Hotel & Spa, responded to this review

Thank you for joining us for lunch whilst visiting the Winelands and we look forward to the prospect of welcoming you to stay with us on your return to the area. More

Italy
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed August 6, 2014

We have just returned from a super trip staying at Lanzerac. The staff are outstanding in their pleasantness & helpfulness. A superb place to tour the wineries of Stellenbosch & Franschoek as well as visit Cape Town & the coast. it is under new management but with the same (& some new) wonderful staff. The staff stand out most because... More

Was this review helpful? Yes
5Jo_Anna5, Public Relations Manager at Lanzerac Hotel & Spa, responded to this review

Thank you very much for your positive review of the hotel. The Lanzerac team look forward to the prospect of welcoming you back to the Estate in the near future. More

Italy
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed July 30, 2014

We have just returned from a super trip staying at Lanzerac. The staff are outstanding in their pleasantness & helpfulness. A superb place to tour the wineries of Stellenbosch & Franschoek as well as visit Cape Town & the coast. it is under new management but with the same (& some new) wonderful staff. The staff stand out most because... More

Was this review helpful? Yes
Te Awamutu, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 27, 2014

What was supposed to be a relaxing 3 nights/2 day (Friday to Sunday) stay was anything but. We arrived late and exhausted in pouring rain and were not offered umbrellas to go to our outside room. In general the staff were warm and efficient, the setting and old-world ambience what we'd expected. Thereafter things went steadily downhill. We had a... More

Was this review helpful? Yes 1
5Jo_Anna5, Public Relations Manager at Lanzerac Hotel & Spa, responded to this review

Thank you for taking the time to raise your concerns. We sincerely apologize for the inconvenience caused during your stay at Lanzerac due to the wedding party booked into the hotel over your stay. Please accept our expression of regret for any inconvenience or upset during your stay. It is really not common practice here at the Lanzerac and definitely... More

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Additional Information about Lanzerac Hotel & Spa

Address: Lanzerac Road | PO Box 4, Stellenbosch 7599, South Africa
Location: South Africa > Western Cape > Stellenbosch
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Lanzerac Hotel & Spa 5*
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Also Known As:
Lanzerac Manor And Winery Hotel Stellenbosch
Lanzerac Manor And Winery Stellenbosch

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