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All 15 Paarl hotels

Sante Hotel & Spa

4.0 of 5 Hotel   |   La Bella Vita Wine Estate | Simonsvlei Road, Paarl 7646 , South Africa (Formerly Sante Winelands Resort)
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Sante Hotel & Spa
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Ranked #10 of 15 Hotels in Paarl
A recent review
5 of 5 stars reviewed 2 days ago
Yvonne407 Cape Town, South Africa
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100 reviews from our community

Traveler rating
    32
    20
    20
    14
    14
See reviews for
8
51
2
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • German first
  • Any
English first
Cape Town, South Africa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Most awesome experience. Staff friendly and accommodating, not a single request was too much or refused. Beulah and Jenna was the best thank you guys you made our weekend and my daughter's wedding. We recommend Sante Hotel and Spa

Was this review helpful? Yes 1
Cape Town, South Africa
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Of all the hotels that I have stayed at in 5 different countries this has been the hotel with the friendliest and most accommodating staff. Not a single request was too much or refused. The Receptionist, Beulah, was just awesome. I recommend Sante Hotel & Spa (La Bella Vita Wine Estate) for anyone who is looking for accommodation in a... More

Was this review helpful? Yes 2
Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I can't understand all the bad reviews fir this hotel because our experience was totally different. Yes same areas are in a need of maintance but they are busy working on that. The service was outstanding at the Hotel. We spend the day in the spa treatments was good and we enjoyed the nice warm pool and jaquzzi, sauna. It... More

Was this review helpful? Yes 1
Cape Town Central, South Africa
Senior Contributor
30 reviews 30 reviews
25 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 2 weeks ago

So we booked in for 1 night last minute. The location is great, the facilities are great the room was massive with amazing bath, it was clean and comfortable. This should of been great. The problem was is was all just a bit false, lack any atmosphere and felt almost creepy. Not in a haunted way it's just we saw... More

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Cape Town, South Africa
1 review
3 of 5 stars Reviewed 2 weeks ago

We stayed at Sante 3 years ago and it was brilliant. Lots of disappointing things this time- poor welcome on arrival, room wasn't prepared properly, my friend received the wrong room. We were told the hotel was fully booked, but were the only 4 people at the restaurant. You advertise a 24 hr room service but we couldn't even purchase... More

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Cape Town Central, South Africa
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I visited the hotel & spa as part of a business event. My room was really great - HUGE with an even larger jacuzzi type bath and a very comfortable bed. The satellite channels were however limited and the TV placed awkwardly in relation to the bed. Unfortunately there was no bubble bath. Our party seemed to have been the... More

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Cape Town Central, South Africa
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed August 5, 2014

I booked a weekend here for my husband and I. The place looked amazing on it's website however when we arrived we were so disappointed. No one assisted us with our luggage. We received a very average welcome upon arrival. The hotel room looks great with the amazing bath tub, however the toilet had a terrible smell. Also, the curtains... More

Was this review helpful? Yes 2
Hote1Management, Manager at Sante Hotel & Spa, responded to this review

Dear Eloise Thank you for your honest review following your stay at Sante Hotel Estate and Spa. Thank you for your compliments - we really appreciate the kind words. You have also raised some valid points which will be seen to immediately. We do apologise for any inconvenience you may have experienced. We do hope you will visit us again.... More

Western Cape, South Africa
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 8, 2014

It was my third time at the resort and spa, and I always found it very relaxing, beautiful surroundings and friendly people. The rooms are very nice. But every time I return the quality of service goes down. On my last visit to the spa I found an empty condom wrapper on the sauna seat. I was so disgusted, it... More

Was this review helpful? Yes 1
Hote1Management, Manager at Sante Hotel & Spa, responded to this review

Dear Guest Firstly, thank you for your honest review. Secondly, we apologise for any inconvenience caused following your visit to Bakwena Spa, Sante. We assure you that immediate action will be taken and the concerned personnel will be held accountable. Please accept our sincerest apologies and be assured that we will rectify this matter. We do hope you will afford... More

Cape Town Central, South Africa
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 19, 2014

The hotel is average, but the Spa was actually very good!!! Location is very good and tranquil and perfect if you want to get away from the city. It is also 40 minute drive from Cape Town, 10 minutes from Franschhoek and 20 minutes from Stellenbosch. The hotel decor and facilities are not bad, but the staff should jack up... More

Was this review helpful? Yes
Hote1Management, Manager at Sante Hotel & Spa, responded to this review

Dear Guest Thank you for your honest review following your stay at Sante. We thank you for your compliments and assure your that the issues you have pointed out will most definitely be seen to. We hope to have you over again. Warm Regards Staff and Management Sante Hotel and Spa More

Johannesburg, South Africa
Top Contributor
103 reviews 103 reviews
8 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed May 2, 2014

Anything review prior to Orion's take over can be ignored,we stayed there for 3nights,absolutely stunning. Food ,7star,service 10 stars,fantastic venue,one of the very best in the Cape. Go and. Enjoy,these guys know how!

Was this review helpful? Yes 4
Hote1Management, Manager at Sante Hotel & Spa, responded to this review

Dear Coen Thank you for such a great review following your stay at Sante. Sounds like you had a blast! Thank you for your kind words and compliments which will be forwarded to the relevant parties. We hope to see you again soon and you get out vote of ‘Awesome Guest’! Warm Regards Staff and Management Sante Hotel and Spa More

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Additional Information about Sante Hotel & Spa

Address: La Bella Vita Wine Estate | Simonsvlei Road, Paarl 7646 , South Africa (Formerly Sante Winelands Resort)
Location: South Africa > Western Cape > Paarl
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sante Hotel & Spa 4*
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Also Known As:
Sante Hotel, Resort And Spa
Sante Hotel Paarl
Sante Winelands Hotel

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