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Lagoon Beach Hotel & Apartments

Lagoon Gate Drive, Lagoon Beach, Milnerton 7435, South Africa
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Lagoon Beach Hotel & Apartments
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Lagoon Beach Hotel & Apartments
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476 reviews from our community

Traveler rating
    133
    180
    88
    40
    35
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94
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118
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
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    (180)
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Houston, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

I stayed at the hotel from May 1,2015- May 6,2015. On May 5, when i returned to my room at 8pm after a day's sightseeing, the safe wouldn't open with the code that i programmed. I called hotel security and a person came over and was able to open the safe with a little device and i got my stuff... More 

Was this review helpful? Yes 1
Durham
Contributor
17 reviews 17 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Another fantistic stay, it really is worth upgrading and choosing a seaview & table view room. Sundance on reception gave us a very efficient and very friendy welcome and was a credit to the hotel as we're all the staff. Will be staying here during my next visit to Cape Town.

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Porto, Portugal
Senior Contributor
37 reviews 37 reviews
34 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel It is located in a fantastic beach overlooking the city / table moutain. It's a large hotel and apartment complex, friendly staff with a nice pool, free car parking, spa, gym( the machines need maintenance and light at night for training is not enough). In the Breakfast room the service is varied and has an amazing view to... More 

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Derby, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The staff at this hotel are its main asset - very friendly and helpful. The food is very good too. However the place is not as clean as it should be and I feel it probably only deserves a three star rating - rather than the four it claims. The beach is lovely but its is on the windy side... More 

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LagoonBeachTeam, Guest Relations Manager at Lagoon Beach Hotel & Apartments, responded to this review

Dear Kaz2703 Thank You for your TripAdvisor review I am happy to see that you have enjoyed your stay with us, we are very proud of our staff and friendly and helpfulness is on top of our list. I will make sure that the housekeeping manager is informed of this and be rectified soon. Kind Regards Martin Vorster Guest Services... More 

Milnerton
1 review
5 of 5 stars Reviewed 2 weeks ago

Well done to all involved in preparing the room, it was such a huge suprise for my wife to walk into a room decorated like a honeymoon suite, you really made our anniversary special, thank you once again

Review collected in partnership with this hotel

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LagoonBeachTeam, Guest Relations Manager at Lagoon Beach Hotel & Apartments, responded to this review

Dear 218erh Thank You for your Tripadvisor review I am happy to read that everything was perfect and that we could make it special for you on your honeymoon. Kind Regards Martin Vorster Guest Services Manager More 

JHB
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Beautiful hotel situated on the beach front with magnificient views of table mountain. Neat and clean large sized rooms with modern contemporary decor. Friendly and efficient staff always willing to assist. lovely deck overlooking the beach and table mountain, breakfast is served at this same spot. All in all good value for money.

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LagoonBeachTeam, Guest Relations Manager at Lagoon Beach Hotel & Apartments, responded to this review

Dear Layla_ZR Thank You for your Tripadvisor review I am happy to read that you have enjoyed your stay with us, we hope to see you again in the near future. Kind Regards Martin Vorster Guest Services Manager More 

Cape Town, South Africa
1 review
4 of 5 stars Reviewed 2 weeks ago

Good day Checking into the hotel was seamless and our room was clean and neat, however, no towels were provided and we needed to request towels. In addition, our waiter at the bar placed our drinks order incorrectly and although friendly, and subsequently tried to subtly convince us to take the drink she brought. Later on, we attempted to order... More 

Review collected in partnership with this hotel

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LagoonBeachTeam, Guest Relations Manager at Lagoon Beach Hotel & Apartments, responded to this review

Dear 422candicel Thank You for your Tripadvisor review. I am sad to see that you have had these issues, please be assured that I will forward these problems to the Housekeeping and Food & Beverage Manager and make sure that they are rectified Kind Regards Martin Vorster Guest Services Manager More 

south africa
Contributor
13 reviews 13 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Beautiful hotel right on the beach with beautiful views of table mountain. There is a bar area which serves light meals and snacks and then a formal restaurant. The breakfasts are very good. Safe basement parking is available and there is a free shuttle service to the waterfront and back. The hotel has two pools- one right on the beach... More 

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LagoonBeachTeam, Guest Relations Manager at Lagoon Beach Hotel & Apartments, responded to this review

Dear debbieSouthAfrica Thank You for your Tripadvisor review. I am happy to read that you have enjoyed your stay with us, we hope to see you in the near future. Kind regards Martin Vorster Guest Services Manager More 

Milnerton
1 review
4 of 5 stars Reviewed 2 weeks ago

I stayed at lagoon beach hotel as a combination of business and pleasure. The hotel staff were warm and friendly. The hotel is well situated and cost effective in Cape Town. service reception were excellent and resolved a small billing query quickly and efficiently. I took stunning pictures of table mountain, and had a great walk in the surround's and... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
LagoonBeachTeam, Guest Relations Manager at Lagoon Beach Hotel & Apartments, responded to this review

Dear Sean B Thank you for your Tripadvisor review. I am happy to read that you have enjoyed your stay with us, we hope to welcome you back in the near future. Kind regards Martin Vorster Guest Services Manager More 

Liverpool
Top Contributor
55 reviews 55 reviews
32 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for our last 3 nights of a 2 week tour around the Western Cape - and we were not disappointed. We stayed in a 2 bed apartment and our balcony overlooked a garden - and then looked out to the beach - great views and something you will never get fed up with looking at! The apartment... More 

Was this review helpful? Yes
LagoonBeachTeam, Guest Relations Manager at Lagoon Beach Hotel & Apartments, responded to this review

Dear SpainloverLiverpool Thank you for your Tripadvisor review. I am happy to read that you have enjoyed your stay with us, I will definitely relay the message to the other departments. We hope to welcome you back in the near future. Kind regards Martin Vorster Guest Services Manager More 

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