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All 6 Milnerton hotels

African Pride Crystal Towers Hotel & Spa

4.0 of 5 Hotel   |   Corner Century Boulevard and Rialto Road | Century City, Milnerton 8000, South Africa
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African Pride Crystal Towers Hotel & Spa
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91%
Ranked #1 of 6 Hotels in Milnerton
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Abrina P
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236 reviews from our community

Traveler rating
    156
    59
    10
    7
    4
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19
69
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94
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
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English first
1 review
5 of 5 stars Reviewed 1 week ago

Where do I begin? You walk in, are met with splendour. We were received like royalty, had dinner befitting such, and the room..... I still can't get over the tube shower in the room. Breakfast was wow. It is truly an African Pride. I wish I had stayed longer, maybe next time!

Review collected in partnership with this hotel

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CrystalTowers, Guest Relations Manager at African Pride Crystal Towers Hotel & Spa, responded to this review

Dear Abrina P We are delighted that you felt like royalty at our hotel. Thank you for sharing your comments on Tripadvisor. We look forward to welcoming you back in the near future! With kind regards Jenine Booysen GUEST Relations Manager More

Contributor
11 reviews 11 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The decor and facilities are amazing. You feel like a million bucks when you visit the Hotel, Bar and Staff. The receiving staff at Hotel could be a bit friendlier. The Spa is amazing and is def ONE of the BEST spa and treatments I have ever had. Breakfast is a spread and a half fit for a Queen

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CrystalTowers, Guest Relations Manager at African Pride Crystal Towers Hotel & Spa, responded to this review

Dear Nadia V We are delighted that you had the opportunity to feel like a million bucks whilst visiting our hotel. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us, and we hope that you will be visiting... More

Washington DC, District of Columbia
Top Contributor
191 reviews 191 reviews
66 hotel reviews
296 helpful votes 296 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for a 3 night visit. The hotel was selected due to its close proximity to our conference venue. We had two one bedroom suites and found them to be very well sized and enjoyed the free standing bath and separate walk-in shower. The only negative with the bedroom was a clear absence of drawers? And I mean... More

Was this review helpful? Yes 1
CrystalTowers, Guest Relations Manager at African Pride Crystal Towers Hotel & Spa, responded to this review

Dear Harv and Les C GUESTS' perceptions of the service they receive whilst staying with African Pride Crystal Towers Hotel & Spa is the only true yardstick we have for measuring whether or not we have met their expectations. I can assure you that your comments will be used constructively to maintain and improve, where necessary, our service levels and... More

Johannesburg, South Africa
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

An exceptional trendy hotel. Amazing service... Being a Prokard member did help. Lovely views of the table mountain... The spa was divine. I recommend you follow up the spa with chilling on the deck.... a must do!

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CrystalTowers, Guest Relations Manager at African Pride Crystal Towers Hotel & Spa, responded to this review

Dear Takaesa Thank you for taking the time to post a review; it was an absolute pleasure to accommodate you! We look forward to welcoming you back again soon. Kind Regards Jenine Booysen GUEST Relations Manager More

Johannesburg, South Africa
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 4 weeks ago

Decor beautiful. Breakfast and dinner very good and tasty. On the second day we put the 'make our room' sign outside but still the room wasn't ready by 2pm. We did phone housekeeping and they attend to the problem within 30 minutes. No turn down on the second night. Next to Canal Walk - good for shopping!

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CrystalTowers, Guest Relations Manager at African Pride Crystal Towers Hotel & Spa, responded to this review

Dear Margaret47 We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Please accept our most sincere apologies for the disappointment you experienced while a GUEST of ours. I wish to confirm that I have personally followed up on your comments and rectified the shortcomings in our service that... More

Johannesburg, South Africa
Contributor
13 reviews 13 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This five star is everything you would expect of a five star hotel. The staff are efficient, friendly and helpful, the service excellent and the rooms are superbly furnished with all the 5 star little touches and the roof top pool is stunning!

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CrystalTowers, Guest Relations Manager at African Pride Crystal Towers Hotel & Spa, responded to this review

Dear Lee-Ann H Thank you for taking the time to post a review on Tripadvisor. We are delighted that you enjoyed the 5 star touches and service! Kind Regards Jenine Booysen GUEST Relations Manager More

Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 9, 2014

A rather disappionting 5 star claim. this hotel is no where close to a 5 star hotel. The hotel is modern but not 5 star. The staff are very unfriendly. The service is poor requested an evening turn around service called a few times and after 2 hours they finally arrived. spoke to the duty manager she promised to get... More

Was this review helpful? Yes 1
CrystalTowers, Guest Relations Manager at African Pride Crystal Towers Hotel & Spa, responded to this review

Dear Brian L Following your discussion with our General Manager Carolyn Jones; we are pleased that the concerns brought to our attention have been resolved. We look forward to welcoming you back to African Pride Crystal Towers Hotel & Spa. Kind Regards Jenine Booysen GUEST Relations Manager More

Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 9, 2014

Staying at the african pride crystal towers and spa in Cape Town. Hotel is not 5 star at all. Hotel is modern but lacks the 5 star service and ambience. Staff are very unfriendly and the service rather poor. had to call a few times for hpusekeeping service and they arrived 2 hours later. in addition you can hear the... More

Was this review helpful? Yes
CrystalTowers, Guest Relations Manager at African Pride Crystal Towers Hotel & Spa, responded to this review

Dear Brian L Following your discussion with our General Manager Carolyn Jones; we are pleased that the concerns brought to our attention have been resolved. We look forward to welcoming you back to African Pride Crystal Towers Hotel & Spa. Kind Regards Jenine Booysen GUEST Relations Manager More

Sandton, South Africa
1 review
4 of 5 stars Reviewed August 8, 2014

Stayed over for one night in July. The décor and service in the hotel is awesome. It's a pity we could not spend a couple more days. The only negative comment I have is that there are minor maintenance issues that are becoming visible - nothing serious but if the hotel can get on top of this then I would... More

Review collected in partnership with this hotel

Was this review helpful? Yes
CrystalTowers, Guest Relations Manager at African Pride Crystal Towers Hotel & Spa, responded to this review

Dear Johnny R Your feedback is highly valued and will be used constructively to maintain and improve our standards of service and facilities. Your interest and concern are truly invaluable to us.Hopefully your next stay will be more than a one night stop over. Please do not hesitate to contact me should you require any further assistance whatsoever. Kind Regards... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 7, 2014

Nice modern hotel. Tastefully decorated. Breakfast is great, with a wide variety to meet every taste. Dinner and deli bar menu is also fantastic. Their Sushi is lovely. The swimming pool is beautiful. Staff are nice and polite. They also have a nice bar downstairs. I thoroughly enjoyed my stay. The hotel is in Century City, so its just about... More

Was this review helpful? Yes
CrystalTowers, Guest Relations Manager at African Pride Crystal Towers Hotel & Spa, responded to this review

Dear Olu18 What a pleasure to read your review! Thank you for choosing to stay at African Pride Crystal Towers Hotel & Spa. We look forward to welcoming you back again soon. Please do not hesitate to contact me personally for any assistance you may require in future. Kind Regards Jenine Booysen GUEST Relations Manager More

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Additional Information about African Pride Crystal Towers Hotel & Spa

Address: Corner Century Boulevard and Rialto Road | Century City, Milnerton 8000, South Africa
Location: South Africa > Western Cape > Cape Town > Milnerton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — African Pride Crystal Towers Hotel & Spa 4*
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Also Known As:
African Pride Crystal Towers Hotel & Spa Cape Town/Milnerton

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