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The Lofts Boutique Hotel

The Boatshed | Long Street, Thesen Harbour Town, Knysna 6570, South Africa
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1 room 1 guest
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The Lofts Boutique Hotel
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275 Reviews from our TripAdvisor Community

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Traveler rating
    148
    86
    27
    7
    7
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57
155
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8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dubai, United Arab Emirates
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 4, 2015

The Hotel has a view to die for. Logged right beside the waters, and made of wood and glass... lovely structure with views of boats and yachts moored beside. During high winds, the scene is totally out of Hollywood!

Was this review helpful? Yes
Management response:

Dear Zeddy30, Thanks for the wonderful review! Your description is very unique and so true. We hope to welcome you back on your next visit to South Africa. Kind Regards, The Lofts Boutique Hotel Team More 

Cape Town, Western Cape, South Africa
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 18, 2015

We so enjoyed this Boutique Hotel as it was so convenient. The staff were ultra friendly every time you returned; always a welcoming smile. The room although small was clean and accommodating. The choice of 4 restaurants for Breakfast was great as one could leisurely take one's time and 2 of them were in walking distance. We tried all 4... More 

Was this review helpful? Yes
Management response:

Dear MargieF, Thank you for taking the time to write a great review. Its great to hear that you appreciated the friendliness of our team and the uniqueness of our breakfast vouchers. We look forward to welcoming you back to The Lofts once we have reopened in April 2016. Kind Regards, The Lofts Boutique Hotel Team More 

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed May 11, 2015

We visited the Lofts for our one year anniversary. We booked the honeymoon package. It was truly a great experience. We were warmly welcomed by the friendly staff at the hotel. The room was clean and gorgeous. On a daily basis the room was cleaned and we received clean towels. The hotel is absolutely perfectly located next to all types... More 

Review collected in partnership with this hotel

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Management response:

Dear Pieter-George E, Thank you for writing a great review for The Lofts. We enjoyed treating you and your wife on your anniversary. It is always such an amazing thing to be able to share in. We look forward to welcoming you back for your next anniversary. Kind Regards, The Lofts Boutique Hotel Team More 

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed May 8, 2015

Great location, good facilities, I will certainly go back. good friendly staff, willing to assist and provide information.......................................................................................................

Review collected in partnership with this hotel

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Management response:

Dear joeyg265, Thank you for writing such a wonderful review for The Lofts. We look forward to welcoming you back once we have reopened in April 2016. Kind Regards, The Lofts Boutique Hotel Team More 

2 reviews
3 of 5 stars Reviewed May 6, 2015

On arrival we received a very warm welcome from the Loft's staff. The accommodation was comfortable, however, the pictures on the website did not match our expectations. In particular, the shower facility was almost non functional, with little to no water pressure, and extreme temperature fluctuations. We alerted the staff to this problem on the first morning. On checkout on... More 

Was this review helpful? Yes
Management response:

Dear Dylan L, Thank you for writing your review. We appreciate your feedback as the only way we will improve is by knowing our shortcomings. I however did speak to my team regarding the shower issue that you mentioned to them on the 1st morning, as they should report this to the maintenance manager, but they confirmed that there was... More 

Cape Town, South Africa
1 review
4 of 5 stars Reviewed May 4, 2015

Was an excellent spot for visitors who don't know Knysna very well. Comfy and clean rooms with friendly staff! Our room also had a lovely big balcony. Only drawback was that the walls were a little thin... but luckily the neighbours snoring didn't bother me.

Review collected in partnership with this hotel

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Management response:

Dear Simon B, Thank you for taking the time to write a review for The Lofts. We appreciate constructive criticism and the mention of the walls being thin is a valid one. The hotel has recently been damaged due to an electrical fire and we are currently closed to renovate and rebuild. I have added your comment to our list... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 28, 2015

Most stunning holiday staying within a boatshed shell that has it's foundations in the Thesen Island dating back to 1922. From the friendly staff greeting us at the door, the complimentary champagne (Honeymoon), upstairs loft, massive rafters, beautiful bathrooms, the breakfasts at Il de Pain, downstairs Spa, the safe and beautiful streets where we walked around at night, waterfront directly... More 

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Management response:

Dear JoshReid, Thank you for taking the time to write an amazing review for The Lofts. We hope to welcome you and your wife back for your anniversary! Kind Regards, The Lofts Boutique Hotel Team More 

Toledo, OH
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 22, 2015

The Lofts is a renovated building where boats were built. The hotel shares space with shops on the lower level. The superior rooms feature the old beams, a large bathroom, and a spacious outside balcony. Despite it being a busy weekend, the rooms were quiet and comfortable. Be aware that this is a rather minimum service property with no staff... More 

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Management response:

Dear rweisfe, Thank you for taking the time to write your review. I am disappointed to hear that you found that there was minimum service during your stay. Our reception is open from the morning at 7:00 until 21:00 and the team is always more than happy to assist our guests with everything. I do remember members of your group... More 

Durban, South Africa
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed April 20, 2015

We had a very enjoyable stay in the Loft Suite, very friendly staff. Honesty bar was a bit limited and felt that it was a bit pricey. The price quoted the night we arrived and price charged next morning on check out was also different and more. But in general very pleasant stay stay in a luxury clean room. we... More 

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Management response:

Dear Wilnaventer, Thank you for taking the time to write your review. It is great to hear that you found the staff friendly and the rooms clean. This is very important for us. I am not sure why the price quoted is different from what was paid, we have a standard pricing structure and the entire team uses this and... More 

Cape Town, South Africa
Level Contributor
5 reviews
5 of 5 stars Reviewed April 19, 2015

We had an enjoyable stay at at a well kept Boutique Hotel on the Lagoon water's edge, within walking distance of the Knysna waterfront. We enjoyed being able to choose where we had our breakfast and recommend Ile de pain and the Island Cafe at the Turbine Hotel.

Review collected in partnership with this hotel

Was this review helpful? Yes
Management response:

Dear OliverMarnitz, Thanks for writing your review for The Lofts. We are happy to hear you enjoyed your stay with us during the Easter weekend. I hope you took advantage of the Easter Egg tree? We hope to welcome you back again soon. Have a great evening, The Lofts Boutique Hotel Team More 

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