The location has great views but what truly defines Pezula is the outstanding customer service. Rooms are spacious and very well appointed. Highly recommended.
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- Pezula Hotel Knysna

The location has great views but what truly defines Pezula is the outstanding customer service. Rooms are spacious and very well appointed. Highly recommended.
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Exotic property in an exotic place Knysna. Amazing massive rooms. Large bathroom and amenities are of very high quality. Very friendly and helpful staff. Professional spa therapies. I forgot some valuables in the spa locker and realised it late in the night and the spa was closed and locked. The staff made arrangements to open the spa without any fuss...
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The location is superb, you have a great sense of arrival and a warm welcome in reception. The check in process is something different, with the receptionist offering you a drink and a seat on the couch.
The rooms have to be the best rooms i have experienced in South Africa. Large well appointed and furnished. There is a fire...
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It’s easy to understand why this hotel boasts the awards it receives time and time again. It is an extraordinary property that extends far beyond ones imagination. You are wrapped in luxurious comforts whilst the surrounding immaculately kept gardens and natural surrounds are something that requires time, effort and forethought. On this very few properties can boast what Pezula has....
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We stayed at the resort for 2 nights at the end of our holiday in Dec 2011.
I stayed at the resort previously and wanted to return for some luxury after staying in a 4* family orientated hotel in Plettenberg Bay. I last visited when Pezula had just opened in 2004 or thereabouts and have visited the spa once since....
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Facilities are good, spa is good. Unfortunately it is one of those spas where one here's doors banging when one is in the treatment room, you ask a question and almost always the staff need to ask the manager. Manager is decent but staff need better training. That is true for all staff At the hotel, general level of training...
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From the views, to the luxurious bathroom, the wood fire place, the soft lighting, comfy bed and to the walk-in closet..... Decadent, to say the least....and very cozy. Breakfast buffet...excellent. Service and hospitality...can't be beat (well, our stay at Shamwari-Riverdene a few days earlier was at least as good)..... We stayed here for lodging only---so we did not golf or...
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Pezula Golf Estate and resort is a place where luxury and privacy meets with breath taking views and relaxing 6 star accommodation. Not to mention the food in the I house award wining restaurant. A perfect destination for golf lovers and for spa treatments second to none.
We stayed for a week and will definitely will come back. A truly...
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If you are in the Garden Route or surrounds, do not miss the opportunity to stay at this property. Whether to play Golf on this world class course, to utilise the sumptuous Spa, laze on the semi private beach or to use it as a base to discover the surrounding sights; it is awesome.
The ULTIMATE experience is to "fine...
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We are very pleased that you enjoyed your stay and most importantly that we exceeded your expectations. We are in the memory making business and it is the best reward when we get recognized for the efforts by our guests. Thank you for taking the time to post such a wonderful comment.
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Since the arrival, everything was managed very badly, I arrived at noon, my room was not ready, I can understand, but the hotel was empty, they could have changed to another one.... Finally they made me waiting half an hour... I have asked for an early breakfast and never arrived,,,, the hotel looks old and not very well maintened.
The...
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Dear Anthony D, We are disappointed to hear that you feel like this about your stay at Pezula. Our General Manager would like to make contact with you to discuss the details. Could you kindly contact us on. (044) 302 3311 or c.losper@pezula.com. Thank you and we look forward to hearing from you soon.
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