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The Phantom Forest Eco-Reserve

Phantom Pass, Knysna, Knysna 6570, South Africa
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Certificate of Excellence 2014
The Phantom Forest Eco-Reserve
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The Phantom Forest Eco-Reserve
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211 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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There are newer reviews for The Phantom Forest Eco-Reserve
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Top Contributor
95 reviews 95 reviews
74 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed April 29, 2012

Have stayed in many "tree houses." this by far is the most luxe, fantastic bath tubs, wonderfully whimsical decor, excellent staff, great meals, and don't forget the monkeys! The bubble barrel worth a shot, and the massage at the body boma was excellent.

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3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 27, 2012

I absolutely loved staying at Phantom - wonderful accommodation, Jacuzzi bath, comforts and seclusion, and superb dining. The breakfasts were divine - everything was homemade, with special touches. Highly highly recommended, this is a special place!

Was this review helpful? Yes 2
East Sussex
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 18, 2012

This is a great place to stay. Deep in the forest overlooking the Knysna lagoon and some wonderful wetland the location is truly magical with individual beautifully appointed wooden suites connected by boardwalks to the restaurant and bar areas. The food in the restaurant is splendid and the chef and her brigade change the menu daily which must take some... More 

Was this review helpful? Yes 1
Weybridge, United Kingdom
18 reviews 18 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 4, 2012

We spent three nights at Phantom Forest on our Honeymoon. It was SO special. We stayed in the Upper Tree Camp, the Tree-houses are so magic, with double showers with awesome views, an indoor Victorian bath and very fun outdoor Jacuzzi Bath, where one can sit and see the Southern cross in the Sky while sipping some Bubbly! The six... More 

Was this review helpful? Yes 3
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 30, 2012

We really enjoyed staying at this unique lodge, which is totally different in concept and location to anywhere else we have stayed. The accommodation was very different and although rustic we found it to be very comfortable. The local vervet monkeys offered plenty of amusement with their (seemingly) well planned raids to steal food from the breakfast table. The only... More 

Was this review helpful? Yes 2
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed March 26, 2012

We had a super meal here several years ago. The restaurant has now been expanded and has a different and arrogant " chef " who needs to go to catering school to learn how to run a large restaurant.Our food was simply unacceptable. My wife ordered lamb and was given duck. Upon complaining the aggressive and arrogant chef had the... More 

Was this review helpful? Yes 4
KitKnysna, Owner at The Phantom Forest Eco-Reserve, responded to this review

When this guest complained, the waiter cleared both servings ( as in-house policy). Chef cooked and presented new portions of lamb (lady) and wildebeest fillet (gentleman). Now he was unhappy and lady satisfied indicating she would prefer to eat her lamb. Chef started again with the game dish . . . new fillet and presented (for the3 third time). Chef... More 

New York City, New York
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 27, 2012

Having had high expectations of this place, it was a very disappointing stay. The positives are that the concept is great, the tree houses are nice and the food is good. Sadly there are more negatives, the room prices are crazy for what you get, we stayed in much better places at a fraction of the price. The whole place... More 

Was this review helpful? Yes 4
Senior Contributor
33 reviews 33 reviews
27 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 12, 2012

We very much enjoyed our "tree house" room. The space was lovely and the bathtub view was great. We especially loved the our porch (although solid lounge chairs would have made it much more comfortable) for it's peaceful view. Peaceful that is, until we were visited by three monkeys who were intent on getting my gin and tonic! It was... More 

Was this review helpful? Yes 1
Cape Town
Senior Reviewer
6 reviews 6 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 7, 2012

We enjoyed a 4 day stay at the Phantom Forest Eco-Reserve for our Honeymoon. This is a great place to stay, if you want peace and tranquility. We thoroughly enjoyed it. The whole lodge is a collection of wooden buildings under the forest canopy, linked by wooden board walks. We stayed in the Upper Tree Suites (Watsonia), but also looked... More 

Was this review helpful? Yes 3
Great Britain
14 reviews 14 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 5, 2012

Four of us stayed there end of Jan 2012 and so looking forward to our stay. We have been to S. A. three times, our friends twelve. We always choose one place to stay as a 'treat ourselves'. I have read the previous review and in the main have to agree. There are no views from the rooms. If the... More 

Was this review helpful? Yes 7
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Additional Information about The Phantom Forest Eco-Reserve

Address: Phantom Pass, Knysna, Knysna 6570, South Africa
Location: South Africa > Western Cape > Knysna
Price Range (Based on Average Rates): $$$$
Number of rooms: 14
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Also Known As:
The Phantom Forest Eco-Reserve Hotel Knysna
Phantom Forest Eco Reserve Knysna
Hotel Style:
#2 Spa Hotel in Knysna
#6 Romantic Hotel in Knysna
#11 Family Hotel in Knysna

109 photos of this hotel

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Hotel & grounds (13)
Room/suite (29)
Pool/beach area (6)
View from room (6)
Bathroom (3)
Other (34)

Management photos: Courtesy of the property manager

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Room/suite (2)
Dining (1)
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