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The Phantom Forest Eco-Reserve

#7 of 30 Hotels in Knysna
Certificate of Excellence
Phantom Pass, Knysna, Knysna 6570, South Africa
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1 room 1 guest
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The Phantom Forest Eco-Reserve
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239 Reviews from our TripAdvisor Community

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Traveler rating
    174
    36
    14
    6
    9
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12
186
3
Business
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (239)
  • Mar-May only
    (70)
  • Jun-Aug only
    (22)
  • Sep-Nov only
    (64)
  • Dec-Feb only
    (83)
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Sydney, Australia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Staff are so lovely and welcoming. The service is nothing short of exceptional. I would highly recommend staying here! This is such a great location for a relaxing, romantic trip away. The rooms are spacious, clean and very cosy. A large comfortable bed, gorgeous bathroom with huge bath tub and dual head shower. The Eco reserve is so peaceful. Our... More 

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PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thanks Casey for your review on Phantom Forest We look forward to hosting once again you in the future! Regards The Phantom team More 

College Station, Texas
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We just recently visited the Phantom Forest Eco Reserve and took advantage of their winter warmers promotion during our trip to South Africa. Our total stay was over 2 nights, and when we were leaving, wished that we had booked for longer! The staff are all very friendly and helpful, and the entire property is absolutely stunning. There is a... More 

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PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thank you Evan for your review on Phantom Forest. We look forward to hosting you once again in the future. Regards The Phantom team! More 

Cape Town, South Africa
Level Contributor
3 reviews
5 of 5 stars Reviewed July 17, 2015

We went for our honeymoon. The place is very romantic and beautiful. The staff are friendly and helpful. The food was also great. If a couple want to be far from all distractions, it is definitely the place. We will definitely go back there again.

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Mossel Bay, South Africa
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 1, 2015

We found the dinner B&B at Phontom Forest to be a unique & pleasant experience. The food quality was excellent & service very good. Apart from a few minor maintenance niggles, like a loose basin mixer on one handwash basin & toilet roll holder near falling off the wall, the room was well presented. The valuables safe is placed in... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thank you for your review on Phantom Forest. These problems have been looked into especially the matter of guest gratuities. We look forward to you visiting us in the future. Regards The Phantom team More 

Johannesburg
1 review
5 of 5 stars Reviewed May 24, 2015

Absolutely stunning chalets nestled in indigenous forest -each far enough from the other for complete privacy. Chalets have all the creature comforts one could wish for. Staff professional and friendly and the highlight must be the 6-course dinner served by the chef and her team. Every course a delight for the eye and palate. Thank you for a really special... More 

Review collected in partnership with this hotel

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PhantomForest, Guest Relations Manager at The Phantom Forest Eco-Reserve, responded to this review

Thank you for your review on the Phantom Forest eco-lodge! We hope to host you again in the future. ~ The Phantom team! More 

London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 10, 2015

If there's a better hotel anywhere in the world, I'd like to see it. Phantom Forest would be an amazing hotel even without the trees. Incredibly beautiful suites; friendly, helpful staff; delicious food; I'd give this five stars even in the central business district. But it's in a forest. It's hard to put into words quite how much better a... More 

Review collected in partnership with this hotel

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2 reviews
5 of 5 stars Reviewed May 7, 2015

My husband and I treated ourselves to a mini break at the Phantom Forest for our wedding anniversary. The setting is beautiful, high up in the mountain in and amongst the trees on Knysna's Phantom Pass. Loved the Charlotte Rhys products so much that I ended up buying some of the body lotion. The food and service was brilliant too,... More 

Review collected in partnership with this hotel

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1 review
5 of 5 stars Reviewed May 1, 2015

We stayed at The Phantom Forest Eco-Reserve for two days on our honeymoon through South Africa. Absolutely amazing place with the most friendly staff! They made the room so nice and they really paid attention to the details. The food was amazing both breakfast and dinner. We highly recommend this place to others!

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Cape Town Central, South Africa
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 26, 2015

Great location and views. The upper tree camp units are very private and have fantastic views. I feel that the lodge relies to heavily on their amazing views and should invest in further staff training. The rooms are cold in winter and I would only stay here again in summer. Dinner is a 6 course meal with no lesser option.... More 

Was this review helpful? Yes 2
Farnborough, United Kingdom
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed March 24, 2015

My wife and I came to Knysna for a few days and as we had previously stayed here before we gave it another go. We were not disappointed, food I would say is mitchelin star standard, service is second to none. We stayed in a upgraded tree house, you pay for five star, but unlike many hotels you actually get... More 

Was this review helpful? Yes 2
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