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Protea Hotel Knysna Quays

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Waterfront Drive, Knysna 6570, South Africa
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1 room 1 adult
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Protea Hotel Knysna Quays
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565 Reviews from our TripAdvisor Community

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UK
Level Contributor
121 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
4 of 5 stars Reviewed today NEW

The hotel's location is good you want to wander around the waterfront shops, eat at local restaurants or arrange local boat trips. Staff are helpful and our room was large, clean and comfortable. There is a reasonable sized swimming pool. Breakfast was typical of buffet breakfasts and quality was good. The only reason I've given this 4 stars instead of... More 

Helpful?
Thank Indira
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Knysna Quays is located in the perfect place- as it's a stone throwaway from great restaurants and activities. You at the waterfront so its everything is right on your doorstep. The staff were so helpful and made us feel welcomed......our room was spacious, clean and had a beautiful view of the waterfront. Couldn't have asked for a better Hotel..... .

Helpful?
Thank Antoinette d
Durban, South Africa
Level Contributor
8 reviews
5 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

Staff was very friendly. Waterfront very clean, my room view was so amazing! And the shopping and food was excellent! Certain shops in the vicinity were quite expensive though. All in all excellent service

Helpful?
Thank safia s
Sao Paulo, SP
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is located in waterfront the best place to stay in Knysna. You can exit through the pool area directly into the pier and enjoy a very nice place, full of boats, beautiful people and cool restaurants and shops. Great cost benefit.

Helpful?
Thank Margareth F
GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review

Dear Margareth, Thank you so much for your positive comments, as we thrive to work even harder to impress our valued GUESTS! Thank you for being the fuel to our fire and we hope to welcome you back to our hotel in the near future! Please do not hesitate to contact me personally for any assistance you may require from... More 

Bedford, United Kingdom
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

What a stunning little place. The hotel is right by the water, by the gateway in the pool area. Our rooms were actually overlooking not the pool, but the lane with the boutiques that leads to the Quayside, and the bars and restaurants, noise was not any issue. Breakfast was ample, although there is no other food served here, but... More 

Helpful?
1 Thank D.N A
GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review

Dear D.N A, Thank you very much for reviewing Protea Hotel Knysna Quays! GUESTS' perceptions of the service they receive whilst staying with Protea Hotels is the only true yardstick we have for measuring whether or not we have met their expectations. I should, therefore, like to thank you for your positive comments and to assure you that your feedback... More 

Shanghai, China
Level Contributor
77 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

True that this hotel is in a great location in the marina area of town but it really has no character and the rooms feel tired. Not sure what other options there are around here so I guess it was ok for the one night as we were driving through but I certainly wouldn't want to spend much more time... More 

Helpful?
Thank KSJones1
GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review

Dear KSJones1, Thank you for your words of appreciation on the TripAdvisor review that you completed after your recent stay at Protea Hotel Knysna Quays. We are delighted to receive your feedback and saddened that we could not meet all your expectations. However it was still our pleasure to accommodate you, and your interest and loyalty are truly invaluable to... More 

Mumbai
Level Contributor
36 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 1 week ago

Protea Knysna Quays is nice clean hotel on Waterfront . Rooms are spacious with 2 king size beds and good air con . Bathroom is clean with sparkling white tiles and good hot water shower. Our room no 330 was nice room on top floor over looking lagoon and pool. Breakfast spread was nice with good choice of continental food.... More 

Helpful?
Thank Shishir2015
GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review

Dear Shishir, Thank you very much for reviewing Protea Hotel Knysna Quays after your recent stay with us in January 2016. GUESTS' perceptions of the service they receive whilst staying with Protea Hotels is the only true yardstick we have for measuring whether or not we have met their expectations. I should, therefore, like to thank you for your positive... More 

Cape Town, South Africa
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived on 22 January 2016 and was pleasantly surprised by the peacefulness of the hotel even though it is on the waterfront. This is a lovely hotel, with friendly staff and a great swimming pool. The rooms are clean, the location perfect and easy access to the waterfront. I definite must of you are passing through or just looking... More 

Helpful?
Thank liebenbergerik
GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review

Dear liebenbergerik, Thank you very much for your compliments of our hotel after you had stayed with us recently in January 2016. We value your positive comments so much and we thank you for praising our services and facilities. As a valued GUEST, it certainly means a lot to us, knowing that we exceeded your expectations throughout your stay. Thank... More 

Brighton, United Kingdom
Level Contributor
84 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for two nights in January 2016 as part of a tour of the garden route. The hotel is very smart with a lovely pool and a great breakfast buffet. The Knysna Quays were however disappointing - a rather tacky collection of shops and chain restaurants which blocks the view of the harbour. The hotel also seemed to attract... More 

Helpful?
Thank mikewbn1
GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review

Dear mikewbn1, Thank you for your words of appreciation on the online GUEST review that you completed during your recent stay at Protea Hotel Knysna Quays. We are delighted to receive your compliments and we will certainly congratulate the breakfast STAFF you commended for their exemplary breakfast service. It was our pleasure to accommodate you, and your interest and loyalty... More 

Bath, UK
Level Contributor
175 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 201 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here overnight on a tour, and enjoyed the room which was clean, modern, airy and attractive, with a seaside theme. The public areas are spacious, and though we didn't use the pool, it appeared adequate and looked attractive. Being situated right next to the shopping and restaurant area, it is perfect if you are on a 'whistle-stop' visit.... More 

Helpful?
1 Thank JonathanSymonds
GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review

Dear JohnathanSymonds, Thank you for taking the time to complete an online GUEST review by writing down your additional positive feedback after your recent stay with us at Protea Hotel Knysna Quays. GUESTS' perceptions of the service they receive whilst staying with Protea Hotels is the only true yardstick we have for measuring whether or not we have met their... More 

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