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All 29 Knysna hotels

Protea Hotel Knysna Quays

4.0 of 5 Hotel   |   Waterfront Drive, Knysna 6570, South Africa
Hotel amenities
Protea Hotel Knysna Quays

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79%
Ranked #14 of 29 hotels in Knysna
Certificate of Excellence 2013
A recent review
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325 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
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london england
Top Contributor
54 reviews 54 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

many return visits to this superbly situated hotel in the lively town of Knysna and we had our favourite room 206 by making an early booking the usual warm welcome was forthcoming as anticipated and our beautiful room was ready even though we arrived early breakfasts if not included are well worth funding and the free newspapers and reliable internet... More

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GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review

Dear marilBRIAN, Thank you for your words of appreciation on the TripAdvisor comment that you completed after your recent stay at Protea Hotel Knysna Quays. We are delighted to receive your compliments and we will certainly congratulate Marietjie, whom you commended for her exemplary service. It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable... More

Urdorf, Switzerland
Top Contributor
174 reviews 174 reviews
36 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I passed this hotel on our self-drive honeymoon through the Garden Route and enquired about a room for the night. We were shown 2 rooms and decided on the cheaper one as we wouldn't spend much time in our room anyway. We straight away received an upgrade to a nice room with balcony overlooking the quay. The... More

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GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review

Dear ddoron, Meeting and exceeding our GUESTS' expectations can only be achieved through efficient and personalised service. Your comment's, together with the others we receive, are being analysed and will be instrumental in helping us to maintain and improve our standard of service and facilities, where needed. I should, therefore, like to thank you for taking the time to complete... More

Southampton, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A modern, clean hotel with views over the estuary. Lacked a little bit of personality and the Barman could do with showing a smile but perfectly adequate for visiting the area and very convenient for wandering around the restaurants and shop of the little waterfront area.

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GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review

Dear michael_staddon, Meeting and exceeding our GUESTS' expectations can only be achieved through efficient and friendly, personalised service. Your comments, together with the others we receive, are being analysed and will be instrumental in helping us to maintain and approve our standards of service and facilities, where necessary. Please accept my sincere apologies for not receiving the friendly and personalised... More

Aberdeen, United Kingdom
Senior Contributor
41 reviews 41 reviews
27 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Been 2 nights now, room nice & spacious, fantastic view over the quays, breakfast nice and service v/g , but it lacks athsphmore, tourists galore, but nothing to do in the hotel, bar like a morgue,have to go out for food & ale:

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GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review

Dear yarrum47, Thank you for taking the time to post your additional comments on TripAdvisor after your recent stay with us here at Protea Hotel Knysna Quays. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. We apologise that we could not meet all of your GUEST expectations,... More

UK
Top Contributor
54 reviews 54 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for 2 days whilst ding the garden tour. we were fortunate to have rooms overlooking the lagoon so fantastic views. Rooms were large with two queen size beds with all amenities we required. Breakfasts are great with plenty of variety. Superb location and great service.

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GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review

Dear mark1251, Thank you very much for taking the time to post your additional comments on TripAdvisor, as our GUESTS' perceptions of the service they receive whilst staying at Protea Hotel Knysna Quays, is the only true yardstick we have for measuring whether or not we have met their expectations. We were delighted to receive your compliments, as it was... More

Perth
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed in this hotel for two nights while on a Garden Route tour. It was very comfortable and had a great location on the bay. Breakfast was excellent with plenty of options and the pool was very clean and refreshing. We had a view over the shopping mall which was okay but the lagoon facing would have been much... More

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GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review

Dear Aussie_Tourer_62, GUESTS' perceptions of the service they receive whilst staying at Protea Hotel Knysna Quays, is the only true yardstick we have for measuring whether or not we have met their expectations. I should, therefore, like to thank you for taking the time to complete an online GUEST review after your recent stay with us. We would like to... More

Mirfield, United Kingdom
Top Contributor
105 reviews 105 reviews
46 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed March 17, 2014

We have never stayed in a Protea Hotel before but were pleasantly surprised at how good it was. The room was a nice size, very clean and had all the amenities. The pool was a good size, had plenty of sun beds and was sparkling clean.The breakfast was varied. Cold meats, cheeses, cereals, bread and the choice of a hot... More

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GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review

Dear Margaret H, GUESTS' perceptions of the service they receive whilst staying at Protea Hotel Knysna Quays, is the only true yardstick we have for measuring whether or not we have met their expectations. I should, therefore, like to thank you for taking the time to complete a review on TripAdvisor, after your recent stay with us and to assure... More

Wrexham
Contributor
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 14, 2014

We arrived late in the afternoon. Baggage was swiftly transferred to our room which was spacious and had a good view onto the waterfront. The location of the hotel is excellent, within reach of plenty of facilities. We needed the local supermarket for water and minor medicines and it was in walking distance. A few steps past the pool and... More

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GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review

Dear John A, Thank you for your words of appreciation on the TripAdvisor review that you completed after your recent stay here at Protea Hotel Knysna Quays. We are delighted to receive your compliments and It was our pleasure to accommodate you. Your interest and loyalty are truly invaluable to us and we are happy to hear that we could... More

Horsham sussex
Top Contributor
106 reviews 106 reviews
58 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed March 7, 2014

We chose this hotel as it was right on the quay and therefore we wouldn't have to use the car. We paid extra for a lagoon facing room but as we were on the ground floor couldn't see much of the lagoon but still better than facing a car park. The room was adequate and we were surprised how quit... More

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GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review

Dear Suejm, Thank you for completing a online review via TripAdvisor, after your recent stay with us. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us, and we hope that you will be staying with us again soon.... More

STAFFORDSHIRE
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 7, 2014

Located on the quay, stunning views over the estuary. Plenty of shops and cafes within easy walking distance. Breakfast plentiful and very good. Pleasant seating area around the pool. Staff friendly and helpful.

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GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review

Dear GOINGTOURING, Thank you for your words of appreciation on the online review that you completed on TripAdvisor, after your recent stay at Protea Hotel Knysna Quays. We are delighted to receive your compliments and we will certainly congratulate the STAFF you commended for their exemplary service. It was our pleasure to accommodate you, and your interest and loyalty are... More

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Additional Information about Protea Hotel Knysna Quays

Also Known As:
Protea Hotel Knysna
Address: Waterfront Drive, Knysna 6570, South Africa
Location: South Africa > Western Cape > Knysna
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Knysna
#13 Luxury Hotel in Knysna
#16 Romantic Hotel in Knysna
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Protea Hotel Knysna Quays 4*
Official Description (provided by the hotel):
One of the best hotel locations in South Africa, the Protea Hotel Knysna Quays enjoys a spectacular perspective of the popular coastal town of Knysna. The hotel is nestled in the heart of the Garden Route and offers you a unique GUEST experience with premium accommodation accentuated with scenic beauty and natural surrounds. Renowned as the perfect holiday destination, the Protea Hotel Knysna Quays is set on the Knysna Quays Waterfront with the lagoon at your doorstep. This stylish property is suited to both leisure and business travellers alike with sheer comfort assured. Make the most of the wide array of choice facilities at Protea Hotel Knysna Quays, including a breakfast restaurant, a heated outdoor swimming pool, free internet service, conference facilities and a wellness therapist for rejuvenating massages and aromatherapy treatments. A unique dining experience is promised for every meal with four restaurants available on the Knysna Quays Waterfront where GUESTS can sign the meal charges to their room account and settle the charge upon departure. ... more   less 
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