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Protea Hotel Knysna Quays

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Waterfront Drive, Knysna 6570, South Africa
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Protea Hotel Knysna Quays
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Protea Hotel Knysna Quays
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468 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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pune
Top Contributor
70 reviews 70 reviews
47 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I had been staying at this hotel during my family holiday at Knysna, South Africa. The hotel is just amazing. The location really gives it an edge. The Location of the hotel is bang on the lagoon and the water front. Thus when one stays there a person doesn't have to worry about getting bored. The breakfast is good and... More 

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Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Jaguar Simola Knysna hill climb is an annual event that gets better every year we spent three nights there but ate out every night as the hotel Resturant is only for Breakfast.There are a multitude of excellent eating places within walking distance of the hotel. We did find the bus tourists very noisy but the rooms were fine, "live and... More 

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Henderson, Nv.
Top Contributor
144 reviews 144 reviews
47 hotel reviews
148 helpful votes 148 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel presents an excellent first impression. Everything is very clean and new looking. The lobby is expansive with a view of the large heated pool. There are several sections to the hotel that seem to have been built at different times but match architecturally. Small, quiet bar and large clean restaurant. The hotel is next to a large new... More 

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Newcastle, Australia
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

This place is all about location situated right by the water The layout is good and the entry area spacious The pool is nice but does have a small problem with shado w from the building ..but this would not be a problem in hotter weather Location is excellent for walking around the shops and area Rooms are new and... More 

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GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review

Dear Phillip T, Thank you for taking the time to review our property on TripAdvisor. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Thank you for bringing certain matters to our attention, as without your comments, we would never know when we are doing right, but more... More 

Cape Town, Western Cape, South Africa
Contributor
13 reviews 13 reviews
7 hotel reviews
4 of 5 stars Reviewed 1 week ago

Attending the Loerie Festival - The hotel is perfectly situated out of the hussle but close to everything. Walking distance from main town and on the waterfront. Very neat and well kept beautifully decorated and friendly staff

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GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review

Dear PWDCD, Thank you for your words of appreciation on the TripAdvisor review that you recently completed after your stay at Protea Hotel Knysna Quays. We are delighted to receive your compliments and we certainly appreciate your kind words. Thank you also for complimenting our STAFF, as we do strive to ensure that we make our GUESTS feel at home... More 

Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location right on the water.View from the room was beautiful a little noisy at night as the interstate bus terminal is right outside the front door.Staff well I really think they need to be trained on how to treat guests,not very welcoming & not polite.Be prepared to pay for parking which we were never told about when we checked... More 

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GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review

Dear 77Samuels, Thank you very much for taking the time to review our hotel after your recent stay with us. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. I should apologise for your experience with our STAFF, as this is not our normal standard, as well as... More 

Grosse Pointe Farms, Michigan
Top Contributor
58 reviews 58 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel in Knysna on the waterfront. Beautiful view from out room. Nice pool area and restaurants very close by. Room was very comfortable with nice bathroom. Breakfast is included and was a very nice selection including omelet station.

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GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review

Dear Ronald E, Thank you very much for taking the valuable time to review our property after your recent stay with us. We are delighted to receive your positive comments and we will certainly congratulate the STAFF for their exemplary service. It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to us. Please feel... More 

Port Elizabeth, Eastern Cape, South Africa
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

My Wife & I visited over the weekend and what an experience it was! From the time we checked in we experienced friendlyness, proffesionalism and service of the highest standard. Our room was facing the lagoon which was a plus. The Breakfast was very good and my Wife in particular enjoyed the spread of fresh fruit.Staff at Breakfast were very... More 

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GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review

Dear JohanSep60, Thank you very much for reviewing our hotel after your recent stay with us over the weekend. We are simply ecstatic over your compliments and we will certainly congratulate our STAFF you commended for their exemplary breakfast - and overall service. It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to us.... More 

Senior Contributor
24 reviews 24 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Me and my husband decided to spend the long weekend in Knysna and as we are well familiar and prokard members of Protea hotel, we decided to stay at Protea Hotel Knysna Quays. I always research our stays and from the wonderful review I've seen I can confirm that this is an exquisite hotel. The knysna protea hotel is absolutely... More 

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GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review

Deat TThomasM, Thank you very much for your kind words, as there is nothing more rewarding than knowing that our valued loyalty GUESTS' expectations have been not only met, but also exceeded. We were delighted to receive your commendations about the impressive service offered. Please be assured that I will congratulate our entire TEAM for doing a great job. It... More 

BANGALORE
Top Contributor
105 reviews 105 reviews
43 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed 3 weeks ago

two nights unforgettable stay. Spacious rooms, good breakfast,rooms facing the beautiful lagoon and colourful boats. picture perfect place to enjoy your vacation. Great place. One morning had Indian stuff for breakfast as a big group of Indian tourists were staying in the same place. Nice shopping area at next door with economically priced small shops(remember,they close by 7 pm sharp)... More 

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GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review

Dear BHATBangalore, GUESTS' perceptions of the service they receive whilst staying with Protea Hotels is the only true yardstick we have for measuring whether or not we have met their expectations. I should, therefore, like to thank you for taking the time to complete a online review after your stay with us. We were delighted to receive your commendations about... More 

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