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All 28 Knysna hotels

Protea Hotel Knysna Quays

4.0 of 5 Hotel   |   Waterfront Drive, Knysna 6570, South Africa
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Ranked #14 of 28 hotels in Knysna
A recent review
5 of 5 stars reviewed 1 week ago
PavaoFamily São Sebastião
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362 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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São Sebastião
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Excelent location at the waterfront with a few shops and some good restaurants. Nice view, friendly staff. Great breakfast, spacios and comfy room. Very clean. On the downside the internet does not work in the rooms.

Was this review helpful? Yes 1
GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review

Dear PavaoFamily, Thank you for completing a TripAdvisor review after your recent stay with us, here at Protea Hotel Knysna Quays! We are delighted to receive your compliments and we will certainly congratulate our STAFF you commended for their exemplary service. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve... More

New Delhi, India
Contributor
15 reviews 15 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I had spent one night in Knysna. The location of the hotel is great. My room view overlooked the Knysna lagoon. No complains there! Comfortable stay with clean room and bathroom. Quite peaceful. Staff extremely polite! I would definitely stay here again if they offer more variety in the dinner buffet.

Was this review helpful? Yes 1
GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review

landwater_travel, Thank you very much for taking the time to complete a online review after your recent stay with us here at Protea Hotel Knysna Quays. I am delighted to hear that our STAFF were so friendly and efficient. Your commendations are highly valued, and I wish to assure you that we have congratulated the TEAM for doing such an... More

Johannesburg, South Africa
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I travel regularly between East London and George. Knysna Quays is simply my home away from home. I could stay in George but I find that KNYSNA Quays offers that bit of sanity you need after a long business trip. Staff is always helpful and tries to make your stay as pleasant as possible.

Was this review helpful? Yes 1
GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review

Dear BiggyC, Thank you very much for taking the time during your busy schedule to post a review on our TripAdvisor page. GUESTS' perceptions of the service they receive whilst staying with Protea Hotels is the only true yardstick we have for measuring whether or not we have met their expectations. I'm very happy to hear that you can call... More

Doha
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent only one night but enjoyed our stay. The room was comfortable, clean and functional, with excellent views of the marina and yacht basin. Staff was friendly and helpful with check-in and check-out quick and simple. Breakfast was good and with ample variety. We will definitely stay again.

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GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review

Dear MichaelSX4787JL, Thank you very much for taking the time to post your additional comments on our TripAdvisor page. We were delighted to receive your commendations about the impressive service offered. Please be assured that I will congratulate our TEAM for doing a great job! As a hotel, we strive not only to meet, but also exceed our GUESTS expectations,... More

Barcelona
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 weeks ago

Overall it is what you expect a Protea to be, however there was some serious shortcomings in our room 308, the first annoyance was the wifi, the signal was strong but there was no speed, would take 5 minutes just to log on, then could not even download or send e-mails, my daughter could not get onto whatsup, we went... More

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GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review

Dear JoVoyager Thank you very much for taking the time to review our property on TripAdvisor. Please note that our Rooms Division Manager, Eugene Barnard has personally responded to your concerns via e-mail. Should you have any additional questions/concerns, please do not hesitate to contact me directly at the hotel at 044 382 5005. Best regards, Paul Fielder General Manager More

Richmond, Virginia
Contributor
17 reviews 17 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here while on our honeymoon. Altough there was not a lot to do in Knysna, this hotel is in a great location for checking of the marina, restaurants and walking into town (which we did to pick up some supplies). The hotel was well appointed in terms of decor, but nothing over the top. The room was a... More

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GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review

Dear Jeremy W, Thank you for taking the time to complete an online review of our property. I'm very glad to hear that you enjoyed your stay with us during your honeymoon, and that our STAFF were so friendly and efficient. Your feedback is imperative to us, as without it, we would never know what we are doing right but... More

Contributor
11 reviews 11 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Welcome drink on arrival. Tasteful ship-like decor throughout. Rooms recently refurbished and spotless with bath and separate shower. Free wifi (200mb/day) + desktop and printer on first floor. Breakfast was good and the pancake machine entertained the kids. Beds a little soft for my liking, but a great place to stay in this quaint town with nice views over the... More

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GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review

DRS2009, Thank you very much for taking the time to complete a TripAdvisor review after recently staying with us here at Protea Hotel Knysna Quays. Your feedback is highly valued and we appreciate your compliments, as our mission is not only to meet our GUESTS expectations, but to exceed them. I'm glad to hear that you enjoyed your stay along... More

North Yorkshire
Contributor
16 reviews 16 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel was very good....good view over the harbour....two big beds in the room but the bathroom was a bit on the small side...breakfast was good the next morning but really not much to do at all....there's a few eateries and shops around the corner....we chose the ocean basket for lunch and spur restaurant for evening.....no bottled water in the... More

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GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review

Dear BillandDorothy, Thank you for completing a online review after your recent stay with us. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us, and we hope that you will be staying with us again soon. We should... More

Edenvale, South Africa
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is in a very good location on the Knysna Quays- 1 minutes walk to a number of very good restaurants on the Waterfront. The rooms are very comfortable and spotlessly clean. The breakfast served was also very good- a wide variety of choices to eat. Highly recommended

Was this review helpful? Yes
GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review

Dear Marcelle09_11, Thank you for taking the time to complete a TripAdvisor review, after your recent stay here at Protea Hotel Knysna Quays. Thank you for the words of appreciation that was mentioned on your review, as it was our pleasure to accommodate you. Our GUEST feedback is imperative for us to ensure that we are meeting and exceeding our... More

Jhb
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed July 26, 2014 via mobile

Apparently there are over 300 places to stay in knysna and it's worth trying many of them but after you do you will keep coming back to knysna quays. It's the best location, most friendly staff, comfortable rooms, safe parking, great breakfast and easy reservation system.

Was this review helpful? Yes 2
GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review

Dear Steve_zaJhb, Thank you for taking the time to add your additional positive comments on TripAdvisor, after your recent stay with us here at Protea Hotel Knysna Quays. I am delighted to hear that our STAFF were so efficient and friendly, as I will be sure to congratulate our TEAM for doing such an outstanding job! GUEST feedback is imperative... More

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Additional Information about Protea Hotel Knysna Quays

Address: Waterfront Drive, Knysna 6570, South Africa
Location: South Africa > Western Cape > Knysna
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Protea Hotel Knysna Quays 4*
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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#3 Business Hotel in Knysna #10 Family Hotel in Knysna #13 Luxury Hotel in Knysna #15 Romantic Hotel in Knysna
Hotel Class
Official Description (provided by the hotel)
One of the best hotel locations in South Africa, the Protea Hotel Knysna Quays enjoys a spectacular perspective of the popular coastal town of Knysna. The hotel is nestled in the heart of the Garden Route and offers you a unique GUEST experience with premium accommodation accentuated with scenic beauty and natural surrounds. Renowned as the perfect holiday destination, the Protea Hotel Knysna Quays is set on the Knysna Quays Waterfront with the lagoon at your doorstep. This stylish property is suited to both leisure and business travellers alike with sheer comfort assured. Make the most of the wide array of choice facilities at Protea Hotel Knysna Quays, including a breakfast restaurant, a heated outdoor swimming pool, free internet service, conference facilities and a wellness therapist for rejuvenating massages and aromatherapy treatments. A unique dining experience is promised for every meal with four restaurants available on the Knysna Quays Waterfront where GUESTS can sign the meal charges to their room account and settle the charge upon departure. ... more   less 
Number of rooms
123

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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