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Premier Hotel Knysna

George Rex Drive | PO Box 109, Knysna 6570, South Africa
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Premier Hotel Knysna
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147 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cape Town, South Africa
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Excellent! Excellent! Excellent! We had a two day conference and the service was outstanding. The F&B Manager, Gary Rheeder was attentive, professional and most obliging, making changes when requested and giving helpful suggestions to see to the comfort to all those that attended the conference. The staff was friendly and helpful, ensuring that all refreshments were served timeously and fresh.... More 

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Brandon S, Manager at Premier Hotel Knysna, responded to this review

Dear Nadia M Thank you for this wonderful review. It was a pleasure having you stay with us, and I am most pleased that your overall stay experience was worthy of a 5 star rating! I am delighted to hear that the conference was a success and we look forward to hosting your next event in Knysna. I will certainly... More 

Cape Town Central, South Africa
1 review
4 of 5 stars Reviewed 2 weeks ago

LOVED the 1 bedroom apartment that we were upgraded to, we felt "At Home" with Beautiful views. Hotel staff were so friendly and willing to assist. There were minor things that could be improved eg: 1 of the air cons didn't get warm

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Cape Town Central, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

We bookedf 2 nights in 4 star hotel - dinner was not bad, but ordered 3 different puddings only to be told everytime kitchen has none. Breakfast was awful - halaal request not honoured and not even understood - a 20 minute wait for a lousy little gummy croissant, some cheese blocks and ham (Price for breakfast R145!!!!), were told... More 

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Was this review helpful? Yes 1
Stellenbosch, South Africa
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My room was more like a one bedroom flat than a hotel room. Ktchen, lounge, seperate bedroom and a bathroom with bath and shower. The room can function as a self catering unit if required. The open courtyard is a welcome change to the usual closed (and noisy) corridors of hotels. Beautifully designed building. The only two issues I had... More 

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Was this review helpful? Yes 2
Brandon S, Manager at Premier Hotel Knysna, responded to this review

Dear Mr Fourie Thank you for taking the time to post a comment on trip advisor regarding your recent stay at the Premier Hotel Knysna – The Moorings. Your positive comment is most reassuring regarding the service you received whilst staying at our hotel. Your comment regarding the securities bars are noted and I will be sure to look into... More 

Cape Town, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Excellent accommodation with good facilities. Good restaurant. I tried everything but could not get the air-conditioning heating working, so spent a cold night. The person that booked me in did not give me back my driver's licence, which stayed behind as a result. Another staff member made an effort to try and get it back to me. All-round, not one... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Brandon S, Manager at Premier Hotel Knysna, responded to this review

Dear Traveller I am most disappointed that your stay experience at Premier Hotel Knysna-The Moorings was less than satisfactory. We rely on guest feedback to determine both positive and negative aspects of our hotel and therefore your feedback is important to us. I will be sure to look into the matter of the air conditioner. Please feel free to contact... More 

Level Contributor
45 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed May 20, 2015

The Premier Hotel Knysna is an excellent hotel in Knysna. The swimming pool area is great. The service is great and the room is spacious and very nice. I extremely loved the ways to the rooms it has beautiful gardens. I also like the lobby it's a nice place to sit down and have a cappuccino. This is an excellent... More 

Was this review helpful? Yes 1
Brandon S, Manager at Premier Hotel Knysna, responded to this review

Dear Blake Thank you for this wonderful review. It was a pleasure having you stay with us, and I am most pleased that your overall stay experience was worthy of a 5 star rating! I will certainly share your comments with the team as they will be just as pleased to read your review. We hope to welcome you back... More 

Port Elizabeth, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 18, 2015

Fantastic Apartment style accommodation, worked perfectly for our family. I would highly recommend this property to any traveller. Clean and neat with lovely shower and bedding, awesome pillows, woke up to a spectacular view. Great small touches - very thoughtful. Will be back!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Brandon S, Manager at Premier Hotel Knysna, responded to this review

Dear Traveller Thank you for your positive comments about your recent experience at Premier Hotel Knysna – The Moorings. We are delighted that you enjoyed your stay and your experience was to your satisfaction. I will be sure to share your comments with the entire team. We look forward to welcoming you back to Premier Hotel Knysna on your next... More 

Cape Town, South Africa
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 14, 2015

The Hotel is good, unfortunately other people booked in there were rowdy, had no control over their noizy, loud children until late in the night. The hotel has no provision for emergency power or lights during load shedding and we were given candles but no matches to light it with. I would recommend battery powered fixed LED lights.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Boksburg, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 11, 2015

Absolutely fantastic. Service is great and the staff take pride in what they do. Definitely worth recommending and returning for more. It is set in the perfect location with great views to start and end your day.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Brandon S, Manager at Premier Hotel Knysna, responded to this review

Dear Traveller Thank you for this wonderful review. It was a pleasure having you stay with us, and I am most pleased that your overall stay experience was worthy of a 5 star rating! I will certainly convey your recommendations to my staff, and we hope to welcome you back to Premier Hotel Knysna - The Moorings in the near... More 

Cape Town Central, South Africa
1 review
5 of 5 stars Reviewed May 4, 2015

from check in to check out the service was impeccable. after a 3 day sports tournament, i couldnt have chosen a better place to relax. the location is perfect, and set in and around a beautiful garden.

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Was this review helpful? Yes
Brandon S, Manager at Premier Hotel Knysna, responded to this review

Dear Alexis G Thank you for taking the time to complete a review on trip advisor regarding your recent stay at Premier Hotel Knysna – The Moorings. Your positive reassurance of your experience is a most pleasing read. We would love to accomodate you in one of our Waterfront Luxury Villas on your next visit to experience the true beauty... More 

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