We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 29 Knysna hotels

The Rex Hotel

4.0 of 5 Hotel   |   8 Gray Street, Knysna 6570, South Africa
Hotel amenities
Save Saved
You added The Rex Hotel to your Saves list
The Rex Hotel
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
85%
Ranked #16 of 29 hotels in Knysna
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
GB54 Bordeaux, France
Write a Review

149 people have reviewed this hotel

Traveler rating
    68
    59
    12
    5
    5
See reviews for
40
76
8
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Bordeaux, France
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed yesterday NEW

We stayed 2 nights; the Rex is very convenient for the Water Front and its' restaurants and shops, and with underground parking. Good breakfasts. A very comfortable stay, quite luxurious rooms with balconies and ours had a small kitchenette. Only downside was shower cubicle without a door in a small bathroom - the water flooded the floor and out into... More

Was this review helpful? Yes
Muenchen
Contributor
17 reviews 17 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Three years ago during my last Africa holiday the Rex hotel was the best. This time I was highly disappointed. During an electric outage the hotel team did handle the incident not professional. The emergency light went of out battery. From reception and the team no word of sorry or help! The hotel is not maintained well e.g. Light in... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Masuda M, General Manager at The Rex Hotel, responded to this review

Dear jkress, I would like to sincerely apologise for your experience during the power outage and I am sorry that this left you with a perception of a decline in our hotel. I can assure you that your comments are of great concern and will be dealt with accordingly. We do wish to see you again on your next trip... More

Tel Aviv, Israel
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 3 weeks ago

We have booked the standart room and recieved a room with a bath without shower head so it wasnt possible to have a shower. After long disput we recieved another room paying extra charge.the room itself was amazing!

Was this review helpful? Yes
Masuda M, General Manager at The Rex Hotel, responded to this review

Dear Tali24, Thank you for your comments and the compliment for our rooms. It is true that our standard rooms have a bath only. We are, however, in the process of looking into having hand showers installed. We hope you will consider staying with us again for future visit to Knysna. Yours Sincerely, Masuda Mohamed More

Florianopolis
Contributor
13 reviews 13 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I just spent a night at Rex, but it was a very good experience. The hotel is just a block away from the Waterfront (plenty of restaurants to choose), very friendly staff, really nice room. Knysna is also an excellent option to spend a night when traveling along the Garden Route. The only point for improvement is signalisation. I arrived... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Masuda M, General Manager at The Rex Hotel, responded to this review

Dear VGS_BR, Thank you for your feedback on trip advisor. I am delighted to hear that you have had a good experience at The Rex Hotel as we strive for guest satisfaction at all times. With regards to the signage, I am happy to advise that we have re-done our signage and it is more visible now. We look forward... More

Tetbury
Contributor
15 reviews 15 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We booked the Rex based on its location as we wanted to be able to walk to the waterfront and home again at night an not need to worry. The check in was sooth and easy. The room was very spacious and clean. The shower was amazing! The room could be described more of a suite as you have a... More

Was this review helpful? Yes
Masuda M, General Manager at The Rex Hotel, responded to this review

Dear rharwood, Many thanks for your comments on trip advisor. I am pleased that you had such a good experience at our hotel. I will certainly pass your comment about the bar and lounge area on to our owners, and hope to welcome you back on future Garden Route trips. Yours Sincerely, Masuda Mohamed More

Somerset West, South Africa
1 review
3 of 5 stars Reviewed 5 weeks ago

We stayed in the Rex hotel for three days and nights with our ten-month-old and farther. The hotel is situated in the middle of Knysna and walking distance to the waterfront and restaurants. We stayed in the two bedroom apartment and the rooms were spacious and stylishly furnished. The staff was friendly and helpful. The food at breakfast was good... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Masuda M, General Manager at The Rex Hotel, responded to this review

Dear BenjaminV, Thank you for your feedback. I am delighted to hear that you enjoyed your stay with us and your positive comments are much appreciated. Yours Sincerely, Masuda Mohamed More

Johannesburg, South Africa
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 16, 2014

My wife and i stayed at The Rex while on our honeymoon. Their service was good, the room was spacious, clean and modern. Staff was always helpful. Since this was our honeymoon the room was prepped in such a way that it sets the tone of our stay. Its within walking distance to the waterfront and the mall. I would... More

Was this review helpful? Yes 1
Masuda M, General Manager at The Rex Hotel, responded to this review

Dear 34LuckyT, Many thanks for your feedback on Trip Advisor. I am really pleased to hear that you had a wonderful stay with us and that we could be part of making your honeymoon a memorable one. We hope you will choose The Rex Hotel to mark another special occasion sometime in the future. Yours Sincerely, Masuda Mohamed More

York
Contributor
11 reviews 11 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 12, 2014

We were pleasantly surprised with this hotel after reading some not so good reviews. The Receptionist was very helpful and let us store our bags before checking in as we were very early. The room was large and beautifully laid out. We had a very nice breakfast on the two days that we stayed there. I would recommend this hotel... More

Was this review helpful? Yes
Masuda M, General Manager at The Rex Hotel, responded to this review

Dear SuzyQYork, Many thanks for completing a review of our lovely hotel. I am delighted to see the positive feedback as we strive at all times to maintain our standards. Guest service is of utmost importance to us. Thank you for your kind words and recommendations. We look forward to welcoming you back to The Rex Hotel. Yours Sincerely, Masuda... More

Taipei, Taiwan
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 11, 2014

Really nice hotel with a very good location. Not much of a view from the rooms, but makes up for it by being downtown and very close to the shops and restaurants - walking distance. Friendly service - one of the ladies at the front desk was a bit .... lackluster & unenthusiastic, but thankfully another lady - unfortunately cannot... More

Was this review helpful? Yes
Masuda M, General Manager at The Rex Hotel, responded to this review

Dear Frits Taiwan, I am delighted to hear that you have enjoyed your stay with us at The Rex Hotel. Many thanks for the kind words. Your comments have been noted and we will most certainly look into them. We look forward to welcoming you back to The Rex Hotel. Yours Sincerely, Masuda Mohamed More

Cape Town Central, South Africa
Contributor
13 reviews 13 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 21, 2014

Stayed here for a night en route to St Francis from Cape Town. Rooms are big and have built in kitchenette we were upgraded for free from a Standard room to a suite, if you can take the suite. Everything was clean and the rooms were modern. Satelitte Tv included. The restaurant down stairs was great, it is close to... More

Was this review helpful? Yes
Masuda M, General Manager at The Rex Hotel, responded to this review

Dear Dopy11 I’m delighted to hear that you had a great stay with us and that breakfast was excellent. We look forward to welcoming you back. Kind Regards, Masuda Mohamed More

Been to The Rex Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Rex Hotel

Address: 8 Gray Street, Knysna 6570, South Africa
Location: South Africa > Western Cape > Knysna
Amenities:
Free Parking Kitchenette
Hotel Style:
Ranked #16 of 29 hotels in Knysna
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Rex Hotel 4*
Official Description (provided by the hotel):
One of Knysna’s most elegant and sophisticated accommodation offerings, The Rex Hotel promises its guests superior service and exceptional comfort. Located on the World Famous Garden Route, The Rex Hotel is one of the most exhilarating getaways in its class. Capturing the essence of four-star luxury, the impeccably appointed Rex Hotel offers travelers a gateway to world-class restaurants, blossoming forests and the shores of the serene lagoon. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Priceline, Hotels.com, Agoda, Tingo, Expedia, TripOnline SA and Venere so you can book your The Rex Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage The Rex Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.