Service was impeccable. Attention to detail in the layout, amenities, design awesome. We only stayed one night, but were totally spoiled by the room, service in the bars (apparently rum is not a popular drink in S Africa, but our bartender worked hard to accomodate a drink exactly to our liking), pampering in the spa, love the Sheraton Bed, the... more

Stayed here on our honeymoon in 2007 (only just getting up to speed on Tripadvisor). I'd say the fact that I'm going back almost 2 years to tell you about a 4 day stay at this hotel during our honeymoon says it all. It was fantastic. The hotel staff could not have been more friendly, the in house travel assistant... more

We booked via expedia and expected a standard chain style hotel; we were very pleasantly surprised. The room, facing the lagoon was immaculate and huge; particularly enjoyed having a bath and viewing the lagoon! Balcony did get sun in late afternoon. Spa was good - had excellent hot stones massage from Ashley, although it was busy and was unable to... more

When we arrived at the hotel we thought it was just what we needed a five star hotel, with the second best golf course in South Africa and the BEST spa in the country. The hotel even referred to themselves as the unofficial 6 Star of South Africa. After a night of staying at the hotel we realised that the... more

We stayed here for a long weekend back in April 2008, Fall in South Africa. The hotel is beautifully designed and appointed. The staff were helpful and always available. The food and wine were also excellent. The spa treatments were very good and reasonably priced. We had a lovely conversation with the Maitre d' and he recommended a wonderful wine... more

we stayed there as a part of our CT holidays for three nights in combination with Starwood hotel in Cape town. This were one of our best holidays ever. Definitely also due to accommodation chosen. WC hotel is luxurious, relaxing place. Our suite was amazing, well equipped. Hotel public places were similarly comfortable and of high quality. Food was good... more

stayed in winter in a pool view room, which is acually quite nice because of sun on room terrace. lagoon view rooms are in shadow in winter. room very good, very nice bathroom, all to be expected from luxury collection starwood property. reception staff was helpful. Jamani restaurant is rather pricy, but food quality quite good. But... restaurant staff made... more

The lobby of the Arabella is beautiful. The rooms are great. We had a great view of the river estuary and the golf course. It's between (and close to) Kleinmond and Hermanus, which are lovely little towns on the coast. We particularly liked exercising in the gym with its view of the estuary. The Arabella is very pricey though, and... more

The room we stayed in was of a very high standard with beautiful views across the bay. The facilities at the hotel were excellent, for couples and for families alike. The serving staff were most friendly. However, the general manner of the supervisory/management staff was borderline arrogant - undeservedly so. The food at the Jumani and Pool restaurants were of... more