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Harbour House Hotel

Certificate of Excellence
22 Harbour Road, Hermanus 7200, South Africa
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Harbour House Hotel
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Harbour House Hotel
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498 reviews from our community

Traveler rating
    292
    159
    31
    11
    5
See reviews for
81
304
10
6
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ascot England
Top Contributor
92 reviews 92 reviews
32 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great location, great view, great pool with loungers. Right overlooking seafront, walking distance to shops and restaurants. Room 7 good quality fixtures and fittings, great free standing bath in bedroom if you like that and a very romantic room with large balcony. Breakfast good.

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York, United Kingdom
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Really fabulous place to stay in this lovely town - famous for whale watching . Very comfortable large 'romantic' room... open the door and there is the pool and sea... fabulous. Great location within easy reach of lots of fab restaurants. Had lunch poolside one day which was very good.

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Harb0urH0useH0tel, Manager at Harbour House Hotel, responded to this review

Dear Nicky H Thank you for taking the time to share your recent experience with us. We are thrilled to hear that you enjoyed your stay at Harbour House during your recent visit to Hermanus. We look forward welcoming you back in the near future. Kind Regards Mariane Maree More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed 2 nights in the premium suite sea facing room with great views of surroundings and ocean. Hearty wholesome breakfast with a selection of cold meats fresh fruit, pastries,freshly baked bread. Friendly and helpful staff. The only draw back is the basement parking which is quite tight

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Gaborone, Botswana
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Based on Trip Advisor reviews my wife and I stayed at the Harbour House Hotel for four nights over the Easter Holiday period, from 2 to 6 April, 2015. We booked one of the best rooms with a small front sea view. Staff were indifferent on arrival and things got worse after that. We did not have any air conditioning... More 

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Harb0urH0useH0tel, General Manager at Harbour House Hotel, responded to this review

Dear Sam, Thank you for the review as promised when we discussed your concerns during your stay you did mentioned to me to lookout for your review. As always we need the comments from guests like you in order to improve our product and service. Once again I do apologize as you did raise all these issues with me on... More 

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

We were traveling for our honeymoon and wanted to stay in Hermanus a few days to relax a bit. The HH was the perfect fit for us, the room we had had an amazing view of the ocean/mountain and although it was not whale season, we were able to see what felt like a million dolphins playing in the bay.... More 

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Harb0urH0useH0tel, Manager at Harbour House Hotel, responded to this review

Dear Jessica, Thank you for your wonderful review. We are delighted to hear that you have thoroughly enjoyed your stay with us. We look forward welcoming you back in the near future. Kind Regards Mariane Maree More 

Huddersfield, United Kingdom
Top Contributor
148 reviews 148 reviews
29 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel does have great views and is convenient for the restaurants and bars. The rooms are very clean and equipped. I was however disappointed. The staff need to raise their game, very impersonal and rather chaotic at breakfast. It wasn't reaching the standards of other places we had stayed. Overall for the amount paid it was a let down.

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Harb0urH0useH0tel, Manager at Harbour House Hotel, responded to this review

Dear SusieQ321-12, Thank you for posting your comments in respect of your recent stay at the hotel. Clearly we are not performing to our usual standards, and for this we offer our sincerest apologies. We trust that we will have another opportunity of welcoming you back in the future and assure you of our best intentions. Kind Regards Mariane Maree More 

Johannesburg, South Africa
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If you are looking for something small and personal with a great location this will be the option for you. The Harbour House Hotel is situated in the centre of all that's happening in Hermanus. The hotel is walking distance from most top restaurants in the town and offers great sea view over the bay. So during Whale season you... More 

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Harb0urH0useH0tel, Manager at Harbour House Hotel, responded to this review

Dear Renier, Many Thanks for your wonderful remarks. We are thrilled to hear that you enjoyed your stay with us, and we look forward welcoming you back in the near future. Kind Regards Mariane Maree More 

Pittsburgh, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Very comfortable hotel in a great location. Room was clean and comfortable, and the breakfast was very nice. Amazing views of Hermanus and surrounds from the pool deck. Really nice place. Only downside was experiencing the SA load shedding in the middle of the night - would have been nice of them to warn us that the power would go... More 

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Zurich, Switzerland
Senior Contributor
30 reviews 30 reviews
25 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Careful when booking this hotel, you might end up in a hotel across the street of the property you saw on your booking engine. Overall a really nice place, but this is a real downside. Even the room was a described. Plus our room had no sound proof windows and it was really loud in the mornings.

Was this review helpful? Yes 1
Harb0urH0useH0tel, Manager at Harbour House Hotel, responded to this review

Dear Alsina 1922 Thank you for your response and feedback. We do have three buildings and all our Harbour Square rooms are not at the same location as our reception as well as breakfast room and we do apologize if you were not aware prior to check in . We will take every effort to ensure that guests are aware... More 

London, United Kingdom
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed one night in the new wing, the staff are very good at their job but not very friendly. We had a large room on the ground floor, with no view, it would have been great for a disabled person as the bath room was really a wet room with a roll in shower and a seat and hand... More 

Was this review helpful? Yes 1
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