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Protea Hotel Outeniqua, George

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123 York, George 6530, South Africa
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Protea Hotel Outeniqua, George
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Protea Hotel Outeniqua, George
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74 Reviews from our TripAdvisor Community

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Traveler rating
    33
    22
    8
    4
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
  • All months
    (74)
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    (26)
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    (18)
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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel has a very homely feel to it. The staff is friendly. Breakfast lovely. While it does not serve other meals it's within walking distance of many awesome restaurants. Will definitely go back. My only issue was that darn light thingy that was shining in the room throughout the night and the doors were very tight snd made a... More 

Was this review helpful? Yes 1
Bloubergstrand, South Africa
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago

I visited this gem in central George while having business meetings and can recommend it. Although I did not stay overnight and cannot comment on the quality of the rooms, I was impressed with the clean and welcoming entrance and the friendly greetings of the reception staff when I walked into this establishment. The breakfast buffet is a real winner... More 

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Baviaanskloof
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 30, 2015

I have stayed at this Protea over ten times and normally stay here when I arrive late in the evenings. The security guard with his sjambok is always friendly and talkative. I feel very comfortable leaving my things on the back of the bakkie knowing that the security is good in York Street! The rooms are small but as a... More 

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Sea Point, Western Cape, South Africa
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015 via mobile

I just had a lovely homey stay away from home at the Outeniqua Protea. Beautifully renovated interior with cosy wooden floors, delicious breakfast and the friendliest staff. Convenient for exploring town on foot. I would definitely recommend this stay for business or pleasure.

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Dubai, United Arab Emirates
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 7, 2015

I needed to stay close to the Mediclinic in George as I was visiting a family member there so that I could walk across at anytime of the day when I needed to. So I was not expecting much, being used to top quality hotels in Asia. This proved to be correct, although the staff where friendly and hotel clean.... More 

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PHO_GM, General Manager at Protea Hotel Outeniqua, George, responded to this review

Dear Andre O Thank you for your review on TripAdvisor. We are fortunate in that our location is close to most amenities that guests may require - including the hospital, as in your case. We may not compare to 5 star Asian hotels but we do pride ourselves on our quaint hotel and personal, friendly service. We apologise if the... More 

East London, South Africa
1 review
4 of 5 stars Reviewed April 9, 2015

Always Clean Always Friendly Easily Accessible Will always use these guys and the big word is CONSISTENT. Breakfast staff always friendly. Reception is very helpful with dinner options etc. I will always return. WELL DONE and KEEP IT UP

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PHO_GM, General Manager at Protea Hotel Outeniqua, George, responded to this review

Dear Trayle O Thank you for your lovely review on TripAdvisor - we appreciate the time you have taken. We are so very pleased to know that you will always return - what a wonderful compliment that is! Please do not hesitate to let us know should there ever be anything more we can do for you to make your... More 

Swakopmund, Namibia
1 review
5 of 5 stars Reviewed April 7, 2015

From arrival to departure very friendly and helpfull staff. Room very nice and service was excellent. Location very central to all the nice restaurants and shops, walking distance to all. It's like if your are stepping in your own home.

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PHO_GM, General Manager at Protea Hotel Outeniqua, George, responded to this review

Dear Harry B We appreciate the time you have taken to place your review on TripAdvisor. To hear that you consider us almost like home, must be the best compliment a hotel can get, thank you! We are so pleased you enjoyed your stay and found our staff friendly and helpful. We certainly are fortunate in that our central location... More 

Gold Coast, Australia
Level Contributor
4 reviews
5 of 5 stars Reviewed February 25, 2015

I couldn't get in anywhere as it was a golf tournament and wheelchair races and found 1 night at Protea and It was a blessing great staff No function rooms and no suites but the staff were helpful with me using the dining area. All hotels should have a Reggie he was the tops.

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PHO_GM, General Manager at Protea Hotel Outeniqua, George, responded to this review

Dear JeneseM Thank you so much for taking the time to write your reviews on TripAdvisor. We are so pleased that you happened upon us in your search for accommodation in George. Reggie beaming from ear-to-ear after hearing your compliment - thank you. Our staff are important to us and are the key to keeping our guests happy. Our hotel... More 

Slippery Rock, Pennsylvania
Level Contributor
8 reviews
4 hotel reviews
2 of 5 stars Reviewed February 23, 2015

On checking into the hotel our requirement for a room with a bathtub had been ignored.On showing documentation of the request, we were moved to another room with a tub but discovered the bathroom to be filthy with both the tub and the floor having numerous pubic hairs while the counter and the floor had more human hair. Really disgusting.... More 

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PHO_GM, General Manager at Protea Hotel Outeniqua, George, responded to this review

Dear Paul53697 We are most perturbed by your experience and are handling this now directly with you as the email came directly through to us as well. This is absolutely not the type of experience we will ever wish upon any of our guests and will do whatever we can to sort out these issues you say you experienced. We... More 

Cape Town, South Africa
Level Contributor
9 reviews
3 hotel reviews
5 of 5 stars Reviewed February 5, 2015

We have been here before and wow, even better! The hotel has gone through some changes and looks wonderful! Same excellent service and wonderfully friendly staff, like before. A real home-from-home haven.

Was this review helpful? Yes
PHO_GM, General Manager at Protea Hotel Outeniqua, George, responded to this review

Dear genilocke Thank you kindly for your wonderful feedback. We are so pleased you like the changes and enhancements we have made to our hotel and that you received great service again. We look forward to welcoming you back again soon. More 

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