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Protea Hotel Outeniqua, George

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123 York, George 6530, South Africa
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1 room 1 guest
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Protea Hotel Outeniqua, George
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77 Reviews from our TripAdvisor Community

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Traveler rating
    34
    23
    8
    4
    8
See reviews for
7
14
9
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (77)
  • Mar-May only
    (26)
  • Jun-Aug only
    (16)
  • Sep-Nov only
    (17)
  • Dec-Feb only
    (18)
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1 review
5 of 5 stars Reviewed 3 weeks ago

We booked a night at the hotel due to attending a wedding on Sunday afternoon. Check in a pleasure. All paperwork ready and staff made an effort to get us into our room early so that we could change. A pleasant handwritten note on pillow on return that night a pleasant surprise. All in all a great experience.

Was this review helpful? Yes
PHO_GM, General Manager at Protea Hotel Outeniqua, George, responded to this review

Dear Terence O Thank you for the time taken to place your reviews on TripAdvisor. We are delighted that you had a great experience throughout your stay at our quaint hotel. We hope to welcome you back again. More 

Johannesburg, South Africa
Level Contributor
70 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
1 of 5 stars Reviewed July 25, 2015

We arrived during planned electricity load shedding thinking that the hotel would have a generator- but no. No generator, unlike the other Protea in town. Staff explained that to be the reason for 3 star rating. The hotel should at least have informed us of the load shedding and the fact that they did not have a generator. Another mistake-... More 

Was this review helpful? Yes
PHO_GM, General Manager at Protea Hotel Outeniqua, George, responded to this review

Dear Travelbuddy2010 We were so unhappy to read your comments and have desperately been trying to contact you but to no avail. Please, should you receive this response, will you contact us. On investigation we see that you did arrive during load shedding - something we unfortunately have no control over. Generally, the load shedding in our area is sparce... More 

Edinburgh, United Kingdom
Level Contributor
113 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed July 22, 2015

This hotel has a cottage feel about it. It has a homely entrance that is both modern and comforting. The hotel is being decorated at the moment with neutral tones and soft accents that will not offend anyone. My room was warm clean and bright. The Tv was modern and hosted a number of channels. There is a desk from... More 

Was this review helpful? Yes
PHO_GM, General Manager at Protea Hotel Outeniqua, George, responded to this review

Dear HelenS7 Thank you so much for taking the time to post your wonderful reviews about our quaint hotel. We are so pleased that you had such a good experience and that we pleased all your senses. Reviews like this make our team feel all their effort in pleasing our guests is worthwhile and only makes us strive to aim... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 26, 2015

The hotel has a very homely feel to it. The staff is friendly. Breakfast lovely. While it does not serve other meals it's within walking distance of many awesome restaurants. Will definitely go back. My only issue was that darn light thingy that was shining in the room throughout the night and the doors were very tight snd made a... More 

Was this review helpful? Yes 1
PHO_GM, General Manager at Protea Hotel Outeniqua, George, responded to this review

Dear Lee-Ann A Thank you for your lovely review left on TripAdvisor. We are so pleased you felt right at home and enjoyed the breakfast and location of our hotel. We would be interested to know more about the little light that you stay disturbed your sleep. New doors have not been fitted on all bedrooms. We look forward to... More 

Bloubergstrand, South Africa
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 14, 2015

I visited this gem in central George while having business meetings and can recommend it. Although I did not stay overnight and cannot comment on the quality of the rooms, I was impressed with the clean and welcoming entrance and the friendly greetings of the reception staff when I walked into this establishment. The breakfast buffet is a real winner... More 

Was this review helpful? Yes
PHO_GM, General Manager at Protea Hotel Outeniqua, George, responded to this review

Dear charlene50 Thank you for taking the time to review our quaint hotel on TripAdvisor. We certainly are fortunate that our location allows our guests to dine out or shop on foot. Our chef was thrilled to hear that you enjoyed her breakfast buffet - she certainly goes out of her way to ensure that there is a huge variety... More 

Baviaanskloof
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 30, 2015

I have stayed at this Protea over ten times and normally stay here when I arrive late in the evenings. The security guard with his sjambok is always friendly and talkative. I feel very comfortable leaving my things on the back of the bakkie knowing that the security is good in York Street! The rooms are small but as a... More 

Was this review helpful? Yes
PHO_GM, General Manager at Protea Hotel Outeniqua, George, responded to this review

Dear BaviaansNick Thank you for your lovely feedback. It is always good to hear from a regular guest and that we continue to please. Our security guard is a treasure, isn't he - our guests love his attitude. Next time you stay, just shout, and we will bring you a pile of serviettes for those ribs! Look forward to welcoming... More 

Sea Point, Western Cape, South Africa
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015 via mobile

I just had a lovely homey stay away from home at the Outeniqua Protea. Beautifully renovated interior with cosy wooden floors, delicious breakfast and the friendliest staff. Convenient for exploring town on foot. I would definitely recommend this stay for business or pleasure.

Was this review helpful? Yes
PHO_GM, General Manager at Protea Hotel Outeniqua, George, responded to this review

Dear IZ82 Thank you for taking the time to place your feedback on TripAdvisor. We are so pleased you found yourself feeling at home here at our quaint hotel and like the new revamp recently done. We certainly are fortunate in that our location allows guests to walk to variety of restaurants around the hotel. Will certainly carry your complements... More 

Dubai, United Arab Emirates
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed May 7, 2015

I needed to stay close to the Mediclinic in George as I was visiting a family member there so that I could walk across at anytime of the day when I needed to. So I was not expecting much, being used to top quality hotels in Asia. This proved to be correct, although the staff where friendly and hotel clean.... More 

Was this review helpful? Yes
PHO_GM, General Manager at Protea Hotel Outeniqua, George, responded to this review

Dear Andre O Thank you for your review on TripAdvisor. We are fortunate in that our location is close to most amenities that guests may require - including the hospital, as in your case. We may not compare to 5 star Asian hotels but we do pride ourselves on our quaint hotel and personal, friendly service. We apologise if the... More 

East London, South Africa
1 review
4 of 5 stars Reviewed April 9, 2015

Always Clean Always Friendly Easily Accessible Will always use these guys and the big word is CONSISTENT. Breakfast staff always friendly. Reception is very helpful with dinner options etc. I will always return. WELL DONE and KEEP IT UP

Was this review helpful? Yes
PHO_GM, General Manager at Protea Hotel Outeniqua, George, responded to this review

Dear Trayle O Thank you for your lovely review on TripAdvisor - we appreciate the time you have taken. We are so very pleased to know that you will always return - what a wonderful compliment that is! Please do not hesitate to let us know should there ever be anything more we can do for you to make your... More 

Swakopmund, Namibia
1 review
5 of 5 stars Reviewed April 7, 2015

From arrival to departure very friendly and helpfull staff. Room very nice and service was excellent. Location very central to all the nice restaurants and shops, walking distance to all. It's like if your are stepping in your own home.

Was this review helpful? Yes
PHO_GM, General Manager at Protea Hotel Outeniqua, George, responded to this review

Dear Harry B We appreciate the time you have taken to place your review on TripAdvisor. To hear that you consider us almost like home, must be the best compliment a hotel can get, thank you! We are so pleased you enjoyed your stay and found our staff friendly and helpful. We certainly are fortunate in that our central location... More 

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