We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Protea Hotel Outeniqua, George

Hotel website
Hotel deals
Hotel packages
123 York, George 6530, South Africa
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Protea Hotel Outeniqua, George
Professional photos View all
Browse nearby
Protea Hotel Outeniqua, George
Write a Review

70 reviews from our community

Traveler rating
    31
    20
    8
    4
    7
See reviews for
7
11
8
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (70)
  • Mar-May only
    (24)
  • Jun-Aug only
    (11)
  • Sep-Nov only
    (17)
  • Dec-Feb only
    (18)
All months
Dubai, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I needed to stay close to the Mediclinic in George as I was visiting a family member there so that I could walk across at anytime of the day when I needed to. So I was not expecting much, being used to top quality hotels in Asia. This proved to be correct, although the staff where friendly and hotel clean.... More 

Was this review helpful? Yes
PHO_GM, General Manager at Protea Hotel Outeniqua, George, responded to this review

Dear Andre O Thank you for your review on TripAdvisor. We are fortunate in that our location is close to most amenities that guests may require - including the hospital, as in your case. We may not compare to 5 star Asian hotels but we do pride ourselves on our quaint hotel and personal, friendly service. We apologise if the... More 

East London, South Africa
1 review
4 of 5 stars Reviewed April 9, 2015

Always Clean Always Friendly Easily Accessible Will always use these guys and the big word is CONSISTENT. Breakfast staff always friendly. Reception is very helpful with dinner options etc. I will always return. WELL DONE and KEEP IT UP

Was this review helpful? Yes
PHO_GM, General Manager at Protea Hotel Outeniqua, George, responded to this review

Dear Trayle O Thank you for your lovely review on TripAdvisor - we appreciate the time you have taken. We are so very pleased to know that you will always return - what a wonderful compliment that is! Please do not hesitate to let us know should there ever be anything more we can do for you to make your... More 

Swakopmund, Namibia
1 review
5 of 5 stars Reviewed April 7, 2015

From arrival to departure very friendly and helpfull staff. Room very nice and service was excellent. Location very central to all the nice restaurants and shops, walking distance to all. It's like if your are stepping in your own home.

Was this review helpful? Yes
PHO_GM, General Manager at Protea Hotel Outeniqua, George, responded to this review

Dear Harry B We appreciate the time you have taken to place your review on TripAdvisor. To hear that you consider us almost like home, must be the best compliment a hotel can get, thank you! We are so pleased you enjoyed your stay and found our staff friendly and helpful. We certainly are fortunate in that our central location... More 

Gold Coast, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 25, 2015

I couldn't get in anywhere as it was a golf tournament and wheelchair races and found 1 night at Protea and It was a blessing great staff No function rooms and no suites but the staff were helpful with me using the dining area. All hotels should have a Reggie he was the tops.

Was this review helpful? Yes
PHO_GM, General Manager at Protea Hotel Outeniqua, George, responded to this review

Dear JeneseM Thank you so much for taking the time to write your reviews on TripAdvisor. We are so pleased that you happened upon us in your search for accommodation in George. Reggie beaming from ear-to-ear after hearing your compliment - thank you. Our staff are important to us and are the key to keeping our guests happy. Our hotel... More 

Slippery Rock, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 of 5 stars Reviewed February 23, 2015

On checking into the hotel our requirement for a room with a bathtub had been ignored.On showing documentation of the request, we were moved to another room with a tub but discovered the bathroom to be filthy with both the tub and the floor having numerous pubic hairs while the counter and the floor had more human hair. Really disgusting.... More 

Was this review helpful? Yes
PHO_GM, General Manager at Protea Hotel Outeniqua, George, responded to this review

Dear Paul53697 We are most perturbed by your experience and are handling this now directly with you as the email came directly through to us as well. This is absolutely not the type of experience we will ever wish upon any of our guests and will do whatever we can to sort out these issues you say you experienced. We... More 

Cape Town, South Africa
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 of 5 stars Reviewed February 5, 2015

We have been here before and wow, even better! The hotel has gone through some changes and looks wonderful! Same excellent service and wonderfully friendly staff, like before. A real home-from-home haven.

Was this review helpful? Yes
PHO_GM, General Manager at Protea Hotel Outeniqua, George, responded to this review

Dear genilocke Thank you kindly for your wonderful feedback. We are so pleased you like the changes and enhancements we have made to our hotel and that you received great service again. We look forward to welcoming you back again soon. More 

Cape Town, South Africa
Contributor
13 reviews 13 reviews
3 hotel reviews
1 of 5 stars Reviewed February 2, 2015

After graduating from a rather drearily basic place to a pleasant and helpful one, it made our last stay a ‘holiday from hell’. The first morning we were woken up by loud hammering and drilling directly over our rooms. The marketing manager said some light maintenance was being carried out – what exactly was bothering us? Only when she was... More 

Was this review helpful? Yes
PHO_GM, Manager at Protea Hotel Outeniqua, George, responded to this review

Dear Jsmith4731 Thank you for taking the time to place your review on TripAdvisor. We have upgraded some rooms which are now complete - new flooring, repainted and freshened up - they have turned out really well and we hope that you may return to stay in one of these rooms. Signage that light maintenance was in process was at... More 

Mumbai, Maharashtra, India
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 18, 2015

Great location...right in the middle of the town with lot of options for eating out. Also great service....hotel staff was very courteous, friendly and looked happy to help....would just might go back for these two points....however the rooms were small and dated and windows looked out in the side alley.. ensuite bathrooms though clean looked old. One thing to be... More 

Was this review helpful? Yes
PHO_GM, General Manager at Protea Hotel Outeniqua, George, responded to this review

Dear Deepa J Thank you for your feedback on TripAdvisor- - we do appreciate the time taken. We are pleased to note that you found our staff great and location convenient - we are most fortunate in both respects. Thank you. The update of rooms and en ensuites, including public areas, is taking place as we speak! Due to the... More 

Cape Town, South Africa
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 18, 2015

Went down to George on Business. Phoned ahead and checked availability. After Days work checked in at 1630 and requested a quiet night. Paid R1100 incl breakfast and secure parking ( remote access) During the evening others checked in as singles?? but at 2400, 0200 and 0500 there was consistent exit and entry to the hotel via secure parking and... More 

Was this review helpful? Yes
PHO_GM, General Manager at Protea Hotel Outeniqua, George, responded to this review

Dear cloud2015 We appreciate the time taken to place your review here on TripAdvisor. We are sorry to hear that you were not entirely happy. It was peak season and the hotel running to capacity with many people coming and going at all hours. Guests generally prefer parking in the secure parking hence the coming and going you you witnessed.... More 

Camperdown, South Africa
1 review
4 of 5 stars Reviewed January 17, 2015

Protea Hotel Outeniqua, from booking to departure, efficiently done even though we booked t the last minute in the holiday season. thoughtful bottles of water and choccies were very welcome when we arrived at midnight!

Was this review helpful? Yes
PHO_GM, General Manager at Protea Hotel Outeniqua, George, responded to this review

Dear birdie 107 We are so pleased to hear that you had a good stay at our quaint hotel. We appreciate the comments placed on TripAdvisor. We wish you well for 2015! More 

Questions? Get answers from hotel staff and past guests. Ask a question

27 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2)
Viewed
Hotel & grounds (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Dining (5)
Viewed
Room/suite (8)
Viewed
Hotel & grounds (3)
Viewed
Other (9)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities