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All 9 George hotels

Protea Hotel Outeniqua

3.0 of 5 Hotel   |   123 York, George 6530, South Africa
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Protea Hotel Outeniqua
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Ranked #4 of 9 Hotels in George
A recent review
5 of 5 stars Reviewed August 10, 2014
Ashley Howard P Cape Town, South Africa
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49 reviews from our community

Traveler rating
    21
    16
    6
    2
    4
See reviews for
3
6
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24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • German first
  • Any
English first
Cape Town, South Africa
1 review
5 of 5 stars Reviewed August 10, 2014

I would just like to add on to what many has already said about there experience at your establishment. ' I thoroughly enjoyed my stay for the time that I spent there. Your staff went that extra mile to make my stay pleasant. I will definitely come back or even recommend people to go there." I once read a quote:... More

Was this review helpful? Yes
PHO_GM, General Manager at Protea Hotel Outeniqua, responded to this review

Dear Ashley Howard P How wonderful it was to read your reveiw on TripAdvisor - thank you so much for taking the time! We are so pleased you enjoyed your stay and found that our wonderful team go out of their way. We do try out best. Love your quote...so incredibly true! We look forward to welcoming you back :-) More

Port Elizabeth, South Africa
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 5, 2014

Stayed here for my first visit to George, because the King george was fully booked. Im so happy we did! I found the Outeniqua service to be about five times better than the service at the King George. The hotel is well-located and in close proximity to sites, malls and restaurants.

Was this review helpful? Yes
PHO_GM, General Manager at Protea Hotel Outeniqua, responded to this review

Dear Bathory139 Thank you so much for taking the time to comment on TripAdvisor. We are thrilled that you enjoyed your stay and found our location so convenient and in close proximity to all you needed - this certainly is something in our favour. We hope to welcome you back to our quaint and historical hotel soon again. Kind regards More

Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 26, 2014

Just another hotel. Breakfast not Included, the doors was badly isolated so u will hear everything for the corridor. Clean and nice room. Nice breakfast. But the town was boring so go a bit further and you will find a nicer town. But the staff is very helpful.

Was this review helpful? Yes
PHO_GM, General Manager at Protea Hotel Outeniqua, responded to this review

Dear Petsalm Thank you for your feedback on Tripadvisor - we appreciate the time taken. We have different rates for different periods as well as rates that include or exclude breakfast - maybe your agent did no advise you of this. We are pleased that you enjoyed the breakfast though - something we put a lot of time and effort... More

Gordon's Bay, South Africa
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 6, 2014

What a surprise, what a pleasant stay. Helpfull & friendly staff, well appointed rooms, an amazing continental breakfast, prepared to my taste. Their motto: you're home away from home. Well done guys, will definitely be back.

Was this review helpful? Yes
PHO_GM, General Manager at Protea Hotel Outeniqua, responded to this review

Dear Marcelle W Thank you for taking the time to write you comments on TripAdvisor. We were thrilled to see how happy you were and found our quaint hotel "home away from home". We are always looking at ways to not only meet, but exceed GUEST expectations. We look forward to welcoming you back. Kind Regards More

Cape Town Central, South Africa
1 review
5 of 5 stars Reviewed May 5, 2014

you will not find friendlier more helpful staff anywhere in George. Sorry to use the slogan from a competitor but Outeniqua Protea over the last few years travel has become my "home away from home". Nice clean rooms with everything you could need at a reasonable price in the heart of George....gets my vote every time!! Look no further

Was this review helpful? Yes
PHO_GM, General Manager at Protea Hotel Outeniqua, responded to this review

Dear Terry F Thank you so much for taking the time to comment on TripAdvisor. We feel incredibly privileged that you consider us a home away from home and that we get your vote every time. Wow! Thank you! We are so pleased you feel comfortable and at home here with us. We strive to make our GUESTS feel welcome... More

Johannesburg, South Africa
1 review
4 of 5 stars Reviewed April 22, 2014

We were welcomed by a staff member and immediately felt welcome. The room was clean and I felt at home. Any questions regarding any servises was answered in a very professional way and assistance was offerred at all times. We were a team of sports officials that were officiating in a national tournament hosted in George .Our match schedules on... More

Was this review helpful? Yes
PHO_GM, General Manager at Protea Hotel Outeniqua, responded to this review

Dear 3Gabriel What a pleasure it was hosting your teams here - the place felt alive and vibrant with all the energetic energy your men gave off here! We are so very pleased that you felt welcomed and at home and that were accommodated your needs. We certainly look forward to welcoing you back again! More

Durban
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 19, 2014 via mobile

A three star hotel with five star service! The most friendly helpful service ever experienced. Good value. Will definitely add to our list of favourites. An unusual find in this day and age, good old fashioned service excellence. Hotel was clean and rooms comfortable.

Was this review helpful? Yes 2
PHO_GM, General Manager at Protea Hotel Outeniqua, responded to this review

Dear Cheryl M We appreciate that you have taken the time to placed your comments on TripAdvisor, thank you. We are thrilld that you had such a wonderful stay and found our quaint hotel to be good value for money. 5 star service! What a wonderful compliment! Thank you. We await your return! More

Cape Town, South Africa
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed April 16, 2014 via mobile

One of the most pleasant experiences I have had in a long time! This beautiful, historical building - a national heritage, I believe - is centrally located and easy to find; within walking distance of some fine rest and offers a fabulous breakfast with much variety and choices. The staff were probably of the most friendly, helpful and efficient hotel... More

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PHO_GM, General Manager at Protea Hotel Outeniqua, responded to this review

Dear genilocke. Thank you for taking the time to post your lovely comments on TripAdvisor. We are so pleased that you had a great stay and found our hotel to your liking and that you felt special. Our TEAM are thrilled to hear your comments. Yes, our building had been declared a national monument. It was originally built in the... More

Cooma
Contributor
13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 11, 2014

What a pity we decided to overnight at this place .....!!! Small, in need of a really good clean,badly equipped room with a tiny shower and very little water pressure. Having paid R35.00 extra for secure parking we had to enter the hotel by means of the staff entrance past the kitchen as the guest rear doors were locked and... More

Was this review helpful? Yes 1
PHO_GM, General Manager at Protea Hotel Outeniqua, responded to this review

Dear Lawrie W Thank you for your comments on TripAdvisor. We are most perturbed and really sorry that you seemed to have had such an unpleasant stay and experience. This is a very unusual guest experience at our hotel - we have overwhelmingly positive feedback on our friendliness and service. Thank you for bringing this to our attention, however. The... More

Cape Town Central, South Africa
1 review
5 of 5 stars Reviewed February 14, 2014

As in recent years,I took advantage of the excellent package for the Old Car Show;but apart from that,I always love returning.The location is very convenient,the rooms are immaculately clean-but what really makes all the difference is the warm,welcoming atmosphere from the moment you walk in.Without bragging,I can say that I know a fairly high number of hotels of all categories... More

Was this review helpful? Yes
PHO_GM, General Manager at Protea Hotel Outeniqua, responded to this review

Dear WalterS Thank you for taking the time to comment on TripAdvisor, we truly appreciate it. Yes, the Old Car Show is a fine event and popular show for enthusiasts and public alike. Our location does make access very easy to the show. Must say, we are absolutely delighted with your feedback and that you rate us so highly within... More

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Additional Information about Protea Hotel Outeniqua

Address: 123 York, George 6530, South Africa
Location: South Africa > Western Cape > George
Price Range (Based on Average Rates): $
Hotel Class:3 star — Protea Hotel Outeniqua 3*
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