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Protea Hotel Outeniqua

3.0 of 5 123 York, George 6530, South Africa
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Protea Hotel Outeniqua
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Protea Hotel Outeniqua
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53 reviews from our community

Traveler rating
    24
    17
    6
    2
    4
See reviews for
3
7
7
26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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    (53)
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    (21)
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Mossel Bay, South Africa
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a lovely stay at this hotel recently. The staff are friendly, rooms are comfortable and clean, breakfast was very good and the cappuccinos excellent. Our favourite part was that the hotel is perfectly situated in the middle of town. Close by to many restaurants and other conveniences - either within walking distance or a short cab ride. Will... More

Was this review helpful? Yes
PHO_GM, General Manager at Protea Hotel Outeniqua, responded to this review

Dear JanineShippen It was a pleasure having you stay and meeting you. Thank you for your lovely review here on TripAdvisor - we appreciate the time you have taken. We are very happy that you found our hotel and staff good and enjoyed your stay. Yes, aren't those cappuccinos to die for! Will most certainly carry your compliments about breakfast... More

2 reviews
5 of 5 stars Reviewed 2 weeks ago

had one night here and the rooms were very clean and tidy also the service was excellent would not question coming back they.the location is also handy because its close to town.the staff were very freindly and helpful.

Was this review helpful? Yes
PHO_GM, General Manager at Protea Hotel Outeniqua, responded to this review

Dear danmychina Thank you for taking a moment to leave your comments on TripAdvisor. We were pleased to hear that you found our quaint little hotel up to standard and our staff friendly and accommodating. We hope to welcome you back soon again for a longer stay! More

Johannesburg, South Africa
Top Contributor
53 reviews 53 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The nice thing about staying in a Protea Hotel is that you know what to expect. A clean room, wifi, good food and a great sleep. The visit to Protea Hotel Outeniqua was no different. I had to book in a hurry due to being dropped by another B&B that night. This hotel is a LITTLE BIT pricy for the... More

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PHO_GM, General Manager at Protea Hotel Outeniqua, responded to this review

Dear TravellerCza Thank you for taking the time to post your review on TripAdvisor. We are pleased that we could help you out of an accommodation pickle at the last moment and happy to hear that you enjoyed your stay and received the standard of service which the Protea/Marriott group are reknowned for. We hope to see you again in... More

Cape town
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed there for 2 days last week-my 13th visit. I cannot find better words to describe this Hotel-facilities and staff-than SUPERB!! The professional level of service just seem to improve up to the point where there seems to be no more scope! This Hotel is ideally situated in the Center of town with 3 top class Restaurants within walking... More

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PHO_GM, General Manager at Protea Hotel Outeniqua, responded to this review

Dear Kobus M Thank you for taking the time to comment on TripAdvisor, we truly appreciate it. I guess in your (and our!)case, 13 is a lucky number! Your 13th stay and you have found our service constant - this is a huge compliment for us, thank you. We are so pleased you choose to stay at our quaint hotel... More

Cape Town, South Africa
1 review
5 of 5 stars Reviewed August 10, 2014

I would just like to add on to what many has already said about there experience at your establishment. ' I thoroughly enjoyed my stay for the time that I spent there. Your staff went that extra mile to make my stay pleasant. I will definitely come back or even recommend people to go there." I once read a quote:... More

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PHO_GM, General Manager at Protea Hotel Outeniqua, responded to this review

Dear Ashley Howard P How wonderful it was to read your reveiw on TripAdvisor - thank you so much for taking the time! We are so pleased you enjoyed your stay and found that our wonderful team go out of their way. We do try out best. Love your quote...so incredibly true! We look forward to welcoming you back :-) More

Port Elizabeth, South Africa
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 5, 2014

Stayed here for my first visit to George, because the King george was fully booked. Im so happy we did! I found the Outeniqua service to be about five times better than the service at the King George. The hotel is well-located and in close proximity to sites, malls and restaurants.

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PHO_GM, General Manager at Protea Hotel Outeniqua, responded to this review

Dear Bathory139 Thank you so much for taking the time to comment on TripAdvisor. We are thrilled that you enjoyed your stay and found our location so convenient and in close proximity to all you needed - this certainly is something in our favour. We hope to welcome you back to our quaint and historical hotel soon again. Kind regards More

Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 26, 2014

Just another hotel. Breakfast not Included, the doors was badly isolated so u will hear everything for the corridor. Clean and nice room. Nice breakfast. But the town was boring so go a bit further and you will find a nicer town. But the staff is very helpful.

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PHO_GM, General Manager at Protea Hotel Outeniqua, responded to this review

Dear Petsalm Thank you for your feedback on Tripadvisor - we appreciate the time taken. We have different rates for different periods as well as rates that include or exclude breakfast - maybe your agent did no advise you of this. We are pleased that you enjoyed the breakfast though - something we put a lot of time and effort... More

Gordon's Bay, South Africa
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 6, 2014

What a surprise, what a pleasant stay. Helpfull & friendly staff, well appointed rooms, an amazing continental breakfast, prepared to my taste. Their motto: you're home away from home. Well done guys, will definitely be back.

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PHO_GM, General Manager at Protea Hotel Outeniqua, responded to this review

Dear Marcelle W Thank you for taking the time to write you comments on TripAdvisor. We were thrilled to see how happy you were and found our quaint hotel "home away from home". We are always looking at ways to not only meet, but exceed GUEST expectations. We look forward to welcoming you back. Kind Regards More

Cape Town Central, South Africa
1 review
5 of 5 stars Reviewed May 5, 2014

you will not find friendlier more helpful staff anywhere in George. Sorry to use the slogan from a competitor but Outeniqua Protea over the last few years travel has become my "home away from home". Nice clean rooms with everything you could need at a reasonable price in the heart of George....gets my vote every time!! Look no further

Was this review helpful? Yes
PHO_GM, General Manager at Protea Hotel Outeniqua, responded to this review

Dear Terry F Thank you so much for taking the time to comment on TripAdvisor. We feel incredibly privileged that you consider us a home away from home and that we get your vote every time. Wow! Thank you! We are so pleased you feel comfortable and at home here with us. We strive to make our GUESTS feel welcome... More

Johannesburg, South Africa
1 review
4 of 5 stars Reviewed April 22, 2014

We were welcomed by a staff member and immediately felt welcome. The room was clean and I felt at home. Any questions regarding any servises was answered in a very professional way and assistance was offerred at all times. We were a team of sports officials that were officiating in a national tournament hosted in George .Our match schedules on... More

Was this review helpful? Yes
PHO_GM, General Manager at Protea Hotel Outeniqua, responded to this review

Dear 3Gabriel What a pleasure it was hosting your teams here - the place felt alive and vibrant with all the energetic energy your men gave off here! We are so very pleased that you felt welcomed and at home and that were accommodated your needs. We certainly look forward to welcoing you back again! More

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Additional Information about Protea Hotel Outeniqua

Address: 123 York, George 6530, South Africa
Location: South Africa > Western Cape > George
Price Range (Based on Average Rates): $
Hotel Class:3 star — Protea Hotel Outeniqua 3*
Number of rooms: 50
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