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Protea Hotel King George

4.0 of 5 King George Drive, King George Park, George 6529, South Africa
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Protea Hotel King George
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Protea Hotel King George
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102 reviews from our community

Traveler rating
    33
    32
    22
    7
    8
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22
31
2
25
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Atherstone
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed 6 nights here and overall enjoyed our stay. It's in a very good location just outside George with plenty of parking space. Our room was in the main hotel overlooking the golf course and the view towards the mountains from the balcony was simply stunning. The room was spacious, clean and comfortable, but the shower in the bath... More

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Berneace, General Manager at Protea Hotel King George, responded to this review

Thank you for your words of appreciation on the review that you completed after your recent stay at Protea Hotel King George. We are delighted to receive your compliments and we will certainly congratulate the STAFF for their exemplary service. We indeed have a great location with stunning views of the George Golf Course and Outeniqua Mountains and with a... More

Johannesburg, South Africa
Senior Contributor
38 reviews 38 reviews
24 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

2 colleagues and I stayed for a night. The Rex bar is amazing with the open fire please and pool table. Had a great time last night. My room faced the golf course. Spacious with two king size beds. The balcony was great, just please clean the ash tray from a previous guest!. The bathrooms are very clean and neat.... More

Was this review helpful? Yes
Berneace, General Manager at Protea Hotel King George, responded to this review

Thank you very much for the Review that you completed after your recent stay with us. Our GUESTS’ perceptions of the service they receive is extremely important to us and the only tool we have to measure whether or not we are meeting our GUESTS’ expectations. Without your comments we will not know what we are doing right, but most... More

Port Elizabeth, South Africa
Top Contributor
89 reviews 89 reviews
30 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

very impressed with facility. We were there to play golf, and the hotel is adjacent to the fairway of the George golf course. Room was well appointed, and clean. Good value for money. Staff friendly and check was efficient. The only concern is the price of the breakfast. Maybe you should display the breakfast price prior to entering the restuarnt... More

Was this review helpful? Yes
Berneace, General Manager at Protea Hotel King George, responded to this review

Thank you for your great review! We are delighted to receive your compliments and we will certainly congratulate the STAFF for their exemplary service. Thank you also for your feedback regarding the communication of the cost for our Full English Buffet breakfast. It is quite a huge spread and we do have a continental option available that should have been... More

Paarl, South Africa
2 reviews
1 of 5 stars Reviewed 4 weeks ago

Pro's: the staff - always helpful & Friendly. Con's: to market this hotel as a 4 star is to elevate a peanut to a michelin star restaurant. Ancient and in need of a serious revamp. Bath tub showers causing water to run into the hallway. Bar fridge just placed 'in the room', plug cables hanging all over. This was torture... More

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Berneace, General Manager at Protea Hotel King George, responded to this review

Dear Etienne5Star, Thank you for your review after your recent stay at the Protea Hotel King George. I appreciate your bringing the unfortunate and regrettable experience that you had to my attention. Please accept my sincere apologies for all the discomfort and inconvenience that was caused to you. I confirm that the matter of the Bar fridge as well as... More

Cape Town, South Africa
Contributor
13 reviews 13 reviews
4 hotel reviews
3 of 5 stars Reviewed September 16, 2014

I had often frequented this hotel before my retirement several years ago and I was slightly disappointed upon my return. Firstly, the reception staff were not half as good as they had been before. We were shown to our room and then moved a little later to the main building. (There may have been a good reason for this, as... More

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Berneace, General Manager at Protea Hotel King George, responded to this review

Thank you for taking the time to review us after your recent stay at Protea Hotel King George. Your feedback as a return GUEST is highly valued and will be used constructively to maintain and improve, where necessary, our standards of service and facilities. Please accept my sincere apologies for the discomfort and inconvenience you experienced. Your feedback regarding the... More

Port Elizabeth, Eastern Cape, South Africa
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 18, 2014

I have been staying at Protea King George the past year once a month for 2 days at a time and they are getting hotter by they day. No reqeust is to much to ask. I do believe the breakfast can do with a make-over as the price is a bit steep for what you get. I will recommend them... More

Was this review helpful? Yes 4
Berneace, General Manager at Protea Hotel King George, responded to this review

Thank you for your review Willem! "Getting hotter by the day" - that is really a great compliment and I will congratulate the rest of our TEAM for doing such an outstanding job! Your comments are truly invaluable to us and we will use it constructively in order to ensure that we continue to exceed all our GUESTS' expecations time... More

Durban, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 14, 2014

Clean and quite, Big rooms.Restaurant can improve on variety . Rooms are situated next to the main hotel, with a central swimming pool for about 16 units, fenced for safety. There are rooms available in the main building should you prefer to pay more for a bed.Good for a quite break away to relax.3 RD time i have stayed there... More

Was this review helpful? Yes 1
Berneace, General Manager at Protea Hotel King George, responded to this review

Dear Jan, Thank you for your review after your recent stay with us. We were delighted to receive your comments! We are very proud of our beautiful hotel and as you mentioned, we have a lovely setting and our rooms are very spacious. Your comments are being used constructively to maintain and improve, where necessary, our service standards and facilities.... More

Cape Town Central, South Africa
Contributor
15 reviews 15 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 9, 2014

The rooms are large, spacious and well maintained. However the restaurant is not on par with for a four star hotel. The sad part is that it is the extremely bad service and food received during dinner and then also room service ( I regretfully thought they needed a second chance) that resulted in an overall bad experience!

Was this review helpful? Yes 1
Berneace, General Manager at Protea Hotel King George, responded to this review

Dear Chris, Thank you for your feedback after your recent stay at the Protea Hotel King George. Please accept my sincere apologies for any disappointment you experienced as a result of the unacceptable service and meals that you received during your stay with us. Your feedback certainly does not reflect the high standard of service that we at Protea Hotel... More

Cape Town
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed August 9, 2014 via mobile

Internet dating is a tricky game. The photo you see on the profile picture is often not what you get in the reality! The King George Protea was a bit like internet dating...looks awesome on the website but in reality it's rather drab and disappointing. At face value it's a good solid clean hotel but there are some problems! Rule... More

Was this review helpful? Yes 1
Berneace, General Manager at Protea Hotel King George, responded to this review

First of all Thank you for your positive comments regarding our spacious, clean rooms and modern bathrooms. GUEST feedback is imperative for us to ensure whether or not we are meeting and exceeding our GUESTS' expectations. We need to know when we have done right, but more importantly, when we have done wrong! I would therefore like to apologize for... More

Durban, South Africa
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 6, 2014

I generally "choose" to stay at the King George Protea Hotel whenever im in George. All the staff are very friendly, with warm smiles, making you feel at home. Their customer service skills are excellent giving the feeling of being a VIP evertime you stay there. The rooms are fantastic, spacious, clean and neat. Room service is efficient and quick.... More

Was this review helpful? Yes 1
Berneace, General Manager at Protea Hotel King George, responded to this review

Thank you Richard for your Awesome review after your recent stay at the Protea Hotel King George! I am delighted to receive your compliments and I will certainly congratulate our TEAM for their exemplary service. We look forward to welcome you back to our beautiful hotel for many more years to come! Yours in Royal Hospitality, Berneace Nel General Manager More

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Additional Information about Protea Hotel King George

Address: King George Drive, King George Park, George 6529, South Africa
Location: South Africa > Western Cape > George
Price Range (Based on Average Rates): $
Hotel Class:4 star — Protea Hotel King George 4*
Number of rooms: 109
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