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All 6 Constantia hotels

The Cellars-Hohenort

5.0 of 5 Hotel   |   93 Brommersvlei Road, Constantia 7848, South Africa
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The Cellars-Hohenort
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89%
Ranked #5 of 6 hotels in Constantia
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 6 days ago
jrq Boston, MA
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138 people have reviewed this hotel

Traveler rating
    101
    23
    8
    4
    2
See reviews for
19
74
5
15
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
Boston, MA
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We enjoyed a delicious lunch with friends recently at the Conservatory and on another occasion had coffee in the lounge. The food was excellent and I would especially like to compliment the staff on how friendly and gracious the service was. It would be difficult not to have a memorable experience with the beautiful views,gardens and elegant decor.

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JoMassie, General Manager at The Cellars-Hohenort, responded to this review

It was very good to receive your review and to hear how much you enjoyed your recent visit to The Conservatory Restaurant. Thank you especially for mentioning our friendly staff and the beautiful setting of our property. More

west midlands
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This was my second visit to Cape Town and the Cellars Hohenort and neither has disappointed, the staff were wonderful and the martini was sublime, and the food was second to none.... Highly recommended.... When we return this will be on my must do's again!

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JoMassie, General Manager at The Cellars-Hohenort, responded to this review

It was a great pleasure to welcome you back on your return visit to The Cellars-Hohenort and it is wonderful to hear that you once again enjoyed your stay with us. Warm regards Jo More

Cologne, Germany
Top Contributor
69 reviews 69 reviews
31 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have stayed a week - and would go there again. The whole setting, buildings, gardens, the rooms and the restaurants, everything is equally charming and good. And even the heated pool is not a marketing gimming but reality with 30 C. The efficiency and the friendliness of the staff is significant. The support you get for reeservation of tee... More

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JoMassie, General Manager at The Cellars-Hohenort, responded to this review

Thank you for taking the time to post this wonderful review. I am delighted to hear that you enjoyed every aspect of your stay, especially the friendliness of our staff. Thank you also for bringing the Wi-Fi to our attention. We are currently working on improving the connection in the rooms. Looking forward to welcoming you back. More

Godalming, United Kingdom
Top Contributor
57 reviews 57 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The food is magnificant, particulary the tasting menu iin the main restaurant - go for the wine pairs, as they have worked hard to highlight many new producers in South Africa. You must also try the desert wine @ La Constance The pool is a short walk from the main house, and a great way to ger rid of any... More

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JoMassie, General Manager at The Cellars-Hohenort, responded to this review

We were so pleased to receive your very special observations on your stay with us at The Cellars-Hohenort, especially as you mentioned our excellent staff. It is also good to know that you enjoyed your dinner at The Greenhouse and the wine of The Constantia Valley - Vin de Constance. More

cape town
Senior Contributor
48 reviews 48 reviews
22 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed 4 weeks ago

`we went there for a garden club visit/tour. The tour includes tea/scones. The tour and gardens were really interesting and great to see, but then afterwards we went to their restaurant for our tea/scones. Terrible service- took ages for us to find a waitress to help. scones came long after the tea/coffees, and were something you would expect at a... More

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JoMassie, Owner at The Cellars-Hohenort, responded to this review

I'm so glad that you enjoyed your guided garden tour. We at The Cellars-Hohenort are very proud of our beautiful gardens. I feel that I must let you know that the tea / coffee and scones that you received at the end of your visit is complimentary to the tour, and as such, the scones are served simplistically, to enable... More

Port Alfred, South Africa
1 review
5 of 5 stars Reviewed March 3, 2014

I was fortunate enough to spend a night at the Cellars-Hohenort while visiting family in Cape Town. The property is truly magnificent, with splendid gardens and a magical view of table mountain. All the staff were extremely friendly and went out of their way to make my stay comfortable and enjoyable. The hotel is steeped In history and I found... More

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JoMassie, General Manager at The Cellars-Hohenort, responded to this review

I am delighted to hear you enjoyed all aspects of your experience at The Cellars-Hohenort, especially your meal in The Conservatory and the wonderful history of our property. We look forward to your return visit to the beautiful Constantia Valley. More

Berlin
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 2, 2014

We stayed at the hotel for one and a half days in one of the luxury doubles with verandah. The room was spacious and had a magnificent verandah, we enjoyed a lot. Though the bathroom definitely needs to be modernized, having facilities that are more than outdated for a hotel on this scale. We had a lunch twice, which was... More

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JoMassie, General Manager at The Cellars-Hohenort, responded to this review

Thank you for your valued comments, which have been addressed with the team. I am pleased to note, however, that you enjoyed your lunch in our Conservatory Restaurant, as well as your spacious room. Warm regards Jo More

Montreal, Canada
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 1, 2014

We were looking forward to this Relais Chateau hotel but it definitely didn't meet our expectations. The hotel is situated in beautiful gardens and the exterior is very pretty but the interior is in need of renovations. Our room, while once luxurious, was run down. We did express our disappointment to the general manager and he was very appreciative of... More

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holland
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed February 28, 2014

First to mention: the location is superb, with wonderful gardens, nice views, estate-feeling. However: lack of customer attention makes it all go bad. You are not treated as a respected and welcomed customer, but as an annoyance. At least: if you are younger than 50 years I think. Taking into account that the rooms are very expensive, quality does not... More

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JoMassie, General Manager at The Cellars-Hohenort, responded to this review

Thank you for once again highlighting your constructive feedback. I would like to reiterate my commitment, as mentioned in my previous correspondence, in addressing the various points you have raised. I would also like to reassure you that our guest experience is our number one priority and we do take your feedback very seriously. More

Senior Contributor
22 reviews 22 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 25, 2014

The Cellars is undoubtably one of South Africa's finest hotels in a beautiful setting, immaculate gardens, great food but the service wasn't so great. We have stayed here a number of times and have dined here many times. Yesterday we invited my parents for lunch and the service wasn't great. We asked for salt and pepper and it didn't arrive... More

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JoMassie, General Manager at The Cellars-Hohenort, responded to this review

I am sorry to hear about your disappointing experience regarding lunch and dinner service on your recent visit. Thank you for your detailed feedback, as it assists us to prevent these problems in the future. I look forward to your return visit next year. More

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Additional Information about The Cellars-Hohenort

Also Known As:
The Cellars-Hohenort Hotel Constantia
The Cellars-Hohenort Hotel
Cellars Hohenort Constantia
Cellars Hohenort Hotel Constantia
The Cellars-Hohenort Constantia, Cape Town, South Africa
Address: 93 Brommersvlei Road, Constantia 7848, South Africa
Location: South Africa > Western Cape > Cape Town > Constantia
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#4 Romantic Hotel in Constantia
#5 Luxury Hotel in Constantia
#5 Family Hotel in Constantia
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Cellars-Hohenort 5*
Official Description (provided by the hotel):
Located in Cape Town’s historical Constantia Valley, on the breathtaking slopes of Table Mountain, all the rooms and suites of The Cellars-Hohenort boast panoramic views of the impressive mountain and the beautiful grounds. Set in nearly 9.5 acres of world renowned gardens, this historic and beautiful country escape in the city offers guests far more than just incomparable scenery. A fifteen minute drive will take you to the centre of Cape Town, South Africa’s oldest city, famous for its natural beauty, cuisine and wine. Back at the hotel there are three award-winning dining experiences, including The Greenhouse, where cuisine focuses on regional flavours with modern interpretations. All of this is the result of owner Liz McGrath’s more than twenty years of hard work, love and endless inspiration. ... more   less 
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