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4.0 of 5 Specialty Hotel   |   31 Adderley Street, Cape Town Central 8000, South Africa
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82%
Certificate of Excellence 2013
A recent review
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172 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brooklyn, New York
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The suite I stayed in was spacious, comfortable and incredibly affordable. The block itself is nothing special but you are a short walk over to the bars/restaurants on Long Street and are very centrally positioned to take a quick cab ride anywhere in the city. Stayed with a friend and our room was huge (king bed, couch, table, kitchenette, spacious... More

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General-Manager S, Manager at Adderley Hotel, responded to this review

Dear Guest Thank you for taking the time to notify us of your experience during your recent stay at the Adderley Hotel. We pride ourselves in the standard of product and service we have on offer to our guests. We highly appreciate your feedback, and your recommendation of our excellent position in Cape Town. We would like to host you... More

Cape Town Central, South Africa
1 review
1 of 5 stars Reviewed March 17, 2014

We had a business lunch for 10 people at the Bowl Restaurant. There was no waitress and so the hotel receptionist did her best to help out for the hour until the waitress arrived. The food was mediocre and took ages to arrive. The food and the cocktails received were not as described on the menu and deserts were one... More

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General-Manager S, General Manager at Adderley Hotel, responded to this review

Dear Janice The Adderley Hotel, Cape Town certainly prides itself on exceeding guests' expectations, and we sincerely regret not achieving this on this occasion. Please except my sincere apologies for the inconvenience to you and your team. I can assure you that the matter has been addressed with the relevant manager and staff to avoid a recurrence. I trust that... More

Oxford, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 6, 2014

The hotel is in a very nice (and safe) area, extremely close to the luxurious company gardens. We stayed in the Junior Suite that was rather big with kichenette, sofa and raised bed and bathroom area. Worth mentioning that the bed was quite big and amazingly comfortable! The staff were very friendly and helpful (but do not trust the car... More

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General-Manager S, General Manager at Adderley Hotel, responded to this review

Dear Afomis We appreciate your feedback, as it assists us with becoming better at what we do. Your compliments and recommendations are valuable to us and we thank you for posting them in this public forum. Please do not hesitate to contact me direct the following time you are looking to stay in Cape Town – we would love to... More

Houston, Texas
Contributor
14 reviews 14 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 22, 2014

We needed somewhere to stay for our first night in Cape Town because we were arriving late and didn't want to disturb the family that we'd be staying with. After our long journey from the States, probably anything would have sufficed, but I was pleasantly surprised by Adderley Hotel. The hotel is well-decorated, and it was clear that it had... More

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General-Manager S, General Manager at Adderley Hotel, responded to this review

Dear Amanda Thank you for taking the time to share your experience. The Adderley Hotel, Cape Town certainly prides them on exceeding guests' expectations which we have not managed to do 100%on this occasion. I have addressed these comments with the relevant teams. I invite you contact my office directly on your next planned stay in Cape Town. With renewed... More

Johannesburg, South Africa
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 8, 2014

Checked into the hotel for a leisure weekend with my sister. We liked the spacious feel of our room and the extra toilet in the entry hall. Our room was facing Adderley Street and so we were pleasantly surprised at the noise-proofed windows in the apartment. The staff at the hotel is very friendly and helpful. The only gripe we... More

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General-Manager S, General Manager at Adderley Hotel, responded to this review

Dear TSH010GP Thank you for taking the time to inform us know about your recent stay at the Adderley Hotel in Cape Town. We value your feedback as it assists us in becoming better in what we do. Our location is perfect for our guest as you are in walking distance of some of Cape Town’s top tourist attractions. Please... More

Cambridge, Massachusetts
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 21, 2014

I don't know about the other reviews on here, but we had a wonderful 4 night stay at the Adderley Hotel. We had a junior suite and for the price, under $90 per night, it was just fantastic. The bed was extremely comfortable, the receptionists were always friendly and helpful, and the room was huge and interestingly decorated. The area... More

Was this review helpful? Yes 1
General-Manager S, General Manager at Adderley Hotel, responded to this review

Dear ddekadt Thank you for taking the time letting us know about your enjoyable stay at the Adderley hotel. Our Junior Suites are great value for money and cater for all our customers’ needs. Being in the CBD of Cape Town counts in our favor as you are close to some of Cape Town’s best tourist attractions. I am sorry... More

Johannesburg, South Africa
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed January 1, 2014

Hotel positives Great location, centrally located so part of the city, spacious modern rooms, value for money stay, friendly staff. Negatives TV did not work for duration of stay ie no reception, problem according to staff but in our 4 day stay no one attended to it; hole on one side of couch; had to pay for parking which normally... More

Was this review helpful? Yes 1
General-Manager S, General Manager at Adderley Hotel, responded to this review

Dear Gregory M Thank you for your feedback. We appreciate guest feedback as it assists us in improving our product and adapting it to our guest requirements. We are currently doing a refurbishment in the hotel, which includes an upgrade to all furniture and fittings. This project will be completed by July 2014. Please do not hesitate to contact my... More

Singapore, Singapore
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 27, 2013

This is the worst hotel stay in over 25 years. The location is not safe and every person we spoke with talked of significant precautions. Service was HORRIBLE. When asked for phone information the clerks didn't know how to help and when call backs were promised, they never came. AC was poor, amenities limited, staff were friendly but didn't have... More

Was this review helpful? Yes 3
General-Manager S, General Manager at Adderley Hotel, responded to this review

Dear ckimball34 Thank you for taking the time to provide us feedback. I am concerned that you did not have a good experience and would like to apologize for this. Your concerns have been addressed with the appropriate staff. I can also confirm that I have been in contact with your agent and have rectified this matter. When planning your... More

Joensuu, Finland
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 19, 2013

This was my second hotel during my visit in Cape Town. The location is perfect, in the center of the city, street action and night life. Normal care should apply when walking outside into the night. The reception area is small and a gave a bit peculiar feeling when I arrived there. The stuff was very friendly and helpful, my... More

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General-Manager S, General Manager at Adderley Hotel, responded to this review

Dear Pertti Thank you for taking the time to notify us of your pleasant experience during your visit to The Adderley Hotel. Being located in the center of the CBD is one of our main attraction points as you are within walking distance of some of Cape Town’s top tourist attractions. I have to agree with you that caution should... More

Edinburgh, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 18, 2013 via mobile

I was looking for a mid priced hotel in Central Cape Town. This one pretty much fit the bill. The rooms are very generous in size, with a small kitchenette which is useful if you want to store wine/beer or make sandwiches for the day (though admittedly I did neither). Breakfast was of good quality, standard filling fare that can... More

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General-Manager S, General Manager at Adderley Hotel, responded to this review

Dear EvonneMarie545 Lovely to see that you had such a great time staying at the Adderley Hotel during your recent visit to Cape Town. We pride ourselves in the product and service we have on offer to our guests and continuously strive to improve. I am sure you will agree with me that Cape Town is an amazing city and... More

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Additional Information about Adderley Hotel

Also Known As:
Adderley Hotel Cape Town, South Africa
Address: 31 Adderley Street, Cape Town Central 8000, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #38 of 159 Specialty lodging in Cape Town Central
Price Range (Based on Average Rates): $
Hotel Class:4 star — Adderley Hotel 4*
Reservation Options:
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