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All 101 Cape Town Central hotels

Southern Sun Waterfront Cape Town

4.0 of 5 Hotel   |   1 Lower Buitengracht Street | Private Bag X3, Waterfront, Cape Town Central 8001, South Africa
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Ranked #48 of 101 hotels in Cape Town Central
A recent review
5 of 5 stars reviewed yesterday
VirtualAccommodation Knysna, South Africa
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674 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Knysna, South Africa
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

This Hotel is an all round amazing Hotel. This was my second time staying here and they keep on impressing me. The consistency in service and guest experience ensures that from check in to check out you feel like the only person staying here. We regularly stay at Hotels and infact have been on the road for the last 2... More

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Cape St Francis, South Africa
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel is perfectly positioned for easy access and exits onto the freeways as well as the business centre of Cape Town - walking across the street to the International Conference Centre. The staff make the stay a pleasure as they are friendly and responsive to any request and the quality of the food at breakfast, dinner and in-room dining... More

Review collected in partnership with Tsogo Sun Hotels

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CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear ThaboCapeStFran.... Thank you for posting your experiences of your recent stay with us , on TripAdvisor We truly appreciate your time and feedback , as this assists us in constantly monitoring our service levels as we strive for service excellence Warm regards JEFF ROSENBERG GENERAL MANAGER More

Port Elizabeth, South Africa
Top Contributor
72 reviews 72 reviews
25 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Well posistioned just at the entrance to the waterfront. The hotel offers well appointed rooms. Clean and good service from staff. We had breakfast at the hotel easch morning, and it was pleantiful. Mangement seemed to be on top of things. We left the car at the hotel during our stay , and used the comlimentary shuttle to get in... More

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CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear ian j Many thanks for your comments following your recent stay at the Southern Sun Waterfront Your feedback is greatly appreciated as this assists us in constantly managing and improving on our service levels We look forward to welcoming you back inn the not too distant future Warm regards JEFF ROSENBERG GENERAL MANAGER More

Paris, France
1 review
5 of 5 stars Reviewed 3 days ago NEW

Nice location , rooms are nicely renewed , people are nice / welcoming. I stay there 2-4 times a year , good to recomend to friends and family. Easy to reach by arriving from A1and A2 , close from waterfrond and table mountain. A nice / quiet place to relax in the city of Cape Town.

Review collected in partnership with Tsogo Sun Hotels

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CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear Carelpfaff, Thank you for feedback following your recent stay with us We truly appreciate your comments as they will motivate our staff to continue to provide excellent service Warm regards JEFF ROSENBERG GENERAL MANAGER More

Margate, South Africa
1 review
5 of 5 stars Reviewed 4 days ago NEW

Excellent heart warming people/ staff. Room clean all the time. Linen changed everyday.Very reachable to all areas of interest to my family ....hey hey don't move this hotel.. the location is best. I liked the excellent service especially for having all my needs surpassed by staff and management. All staff at restaurant in a happy mood enjoying their work and... More

Review collected in partnership with Tsogo Sun Hotels

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CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear WELCOMEBHEKIN, Thank you so very much for your detailed feedback following your recent stay with us It is only through guest comments , such as yours , that we are able to constantly monitor our service levels as we strive for service excellence We look forward to welcoming you back in the not too distant future Warm regards JEFF... More

Swansea, United Kingdom
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Stayed at this hotel recently while on holiday in South Africa, the hotel was nicely placed between the main streets of Cape Town and the V&A waterfront. The hotel was very comfortable, with nice rooms, friendly staff, good breakfast, (didn't eat at the hotel in the evening as the waterfront was so close.) and the added benefit of a free... More

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CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear Clive h, Thank you for your feedback following your stay with us We truly appreciate your comments and we will ensure that we share them with our team members as this enables us to constantly improve on our service levels. Once again , many thanks for taking the time to advise us of your experience at our hotel Warm... More

Pretoria
1 review
3 of 5 stars Reviewed 1 week ago

Reception to be careful when admitted people to get cards registered. Regonise frequent guest members and attend to their needs. Aircon noise terrible could not sleep water dripping whole time. Bathroom floor dirty

Review collected in partnership with Tsogo Sun Hotels

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CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear Nicolene V Thank you for your feedback following your recent stay with us It is only through guest feedback , that we are able to ensure that we constantly improve on our service levels - and we truly appreciate your comments warm regards JEFF ROSENBERG GENERAL MANAGER More

Camberley, United Kingdom
Contributor
20 reviews 20 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed for a single night on business. Very friendly welcome on arrival at reception and in the bar the bar staff are great talkers! Room was excellent with all you need for a business stay plus breakfast good. A little too large to be homely but a good stay nonetheless.

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CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear Cliff L Thank you for your feedback following your recent stay with us We truly appreciate your comments and we will ensure that they are shared with all of our team members It is with detail such as yours that we are able to improve on our service levels Once again , many thanks Warm regards JEFF ROSENBERG GENERAL... More

Billericay
Top Contributor
83 reviews 83 reviews
69 hotel reviews
111 helpful votes 111 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here 3 nights as part of a Riviera Tour. Having spent the previous 10 nights in various country hotels this was a complete contrast and back to city life. This is a very large skyscraper hotel of the style and type found in any international city. The rooms were clean and small in comparison to what we had... More

Was this review helpful? Yes 1
CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear Billericay Thank you for your comments following your recent stay with us We really appreciate your feedback and will share this with our team members which will assist us to constantly improve on our service levels Warm regards JEFF ROSENBERG GENERAL MANAGER More

Peterborough, United Kingdom
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After slating this hotel for various reasons back in March 2014, the hotel management did call my wife from SA (we live in the UK) and apologised profusely for the poor stay we had. Now a lot of hotels may have taken a poor review and pooh poohed or dismissed it, offering some consoling empathetic words, but basically just meaning... More

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CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear David S Thank you so much for taking the time and trouble to post an update on your earlier post made in March 2014 It is seldom that people make the effort to repost comments following their earlier experiences with an establishment - and we truly appreciate your efforts We are delighted that you have decided to stay with... More

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Additional Information about Southern Sun Waterfront Cape Town

Address: 1 Lower Buitengracht Street | Private Bag X3, Waterfront, Cape Town Central 8001, South Africa
Phone Number:
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Southern Sun Waterfront Cape Town 4*
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Also Known As:
Southern Sun Waterfront Cape Town Hotel Cape Town Central
Cape Town Southern Sun Waterfront
Southern Sun Waterfront Cape Town South Africa

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#30 Business Hotel in Cape Town Central #37 Family Hotel in Cape Town Central #45 Romantic Hotel in Cape Town Central #45 Luxury Hotel in Cape Town Central
Hotel Class
Official Description (provided by the hotel)
Wonderful sunsets over the Atlantic Ocean assist in making the Southern Sun Waterfront Cape Town a preferred business and holiday destination. A mere 15 minutes’ drive from Cape Town International Airport, a 5 minute walk from the Cape Town International Convention Centre (CTICC) and within walking distance to the V&A Waterfront, this hotel is superbly located to offer every guest easy access to the sights and sounds of Cape Town. Breathtaking views of Table Mountain can be enjoyed from rooms that offer all the quality and comfort you would expect from a full service hotel. Offering guests a fitness centre, a pool and convenient meeting rooms and a business centre, the Southern Sun Waterfront Cape Town caters for all possible business or leisure traveller needs.Modern, chic and spaciously comfortable, these Waterfront hotel rooms offer guests a rejuvenating, fully serviced escape from the bustling energy of Cape Town. The décor is tasteful and classy with an edge. Amenities cater for all possible requirements and include 24 hour in room dining and a host of channels available on satellite. Business travellers can make use of the in room wireless internet access and the workstation with work lamp. Smoking and wheelchair accessible rooms are available on request.Unique cuisine and relaxed dining are just two of the many aspects that make this a simply superb dining experience to all restaurant guests. The Yizani Restaurant is inspired by everything local and isauthentically South African. Yizani translates as “Come in...Welcome” in Xhosa, and is perfectly appropriate in that this restaurant offers a world-class welcome that sets the scene for the experience to follow. ... more   less 
Number of rooms
546

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