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All 103 Cape Town Central hotels

Southern Sun Waterfront Cape Town

4.0 of 5 Hotel   |   1 Lower Buitengracht Street | Private Bag X3, Waterfront, Cape Town Central 8001, South Africa
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Southern Sun Waterfront Cape Town
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Ranked #42 of 103 Hotels in Cape Town Central
A recent review
5 of 5 stars reviewed 2 days ago
Anisha K Johannesburg
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907 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Johannesburg
1 review
5 of 5 stars Reviewed 2 days ago NEW

I've been staying at the Southern Sun Waterfront for a number of years, and the experience has been consistently good. This year I was pleasantly surprised with a refurnished room, with views of the V&A and the mountain. Professional and friendly staff, great breakfast and dinner menu. Very centrally located; walking distance to the CTICC. Would highly recommend.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Good day, Anisha K It is great to hear the lovely feedback about our newly upgraded rooms, and we hope to see you return again many more times in the future. Kind regards Devon Justus Assistant Front Office Manager More 

York
Top Contributor
115 reviews 115 reviews
51 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Our room had 2 double beds but no space for bedside tables - and only 1 comfy chair. However, shower excellent. Evening buffets good value with excellent choice of quality and varied food. Breakfasts good. The hotel runs a half hour shuttle to the Waterfront. The return can be full but taxis are cheap - about 60 rand.

Was this review helpful? Yes
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, tum22 for taking the time to post your review on TripAdvisor. Your comments regarding the room have been noted, and we are glad that you made use of the waterfront shuttle, and enjoyed the food and beverage offerings at the hotel. Kind regards Devon Justus Assistant Front Office Manager More 

Pretoria, South Africa
Contributor
15 reviews 15 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed at the SS Waterfront for work last year. When our group arrived we were greeted by friendly staff and a wonderful lunch. The rooms were excellent and had a nice view of the mountain. The food at the hotel was excellent and the location is very close to long street if you are looking for a pub or restaurant.... More 

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Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you,JarredAce1 for taking the time to review the hotel. We are glad to hear that you had good stay with us, we wish you well in your future travels. Kind regards Devon justus Assistant Front Office Manager More 

Johannesburg, South Africa
Top Contributor
61 reviews 61 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

The hotel is everything you need a hotel to be. Close to the Waterfront, CTICC, it's a perfect location for a base for for a Cape Town visit. The rooms are clean and comfortable. Staff are pleasant and welcoming. Breakfasts are great. Housekeeping, however, seems to be problematic and inconsistent. One day, my room wasn't serviced. But, within 10 mins... More 

Was this review helpful? Yes
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, Mandy B for choosing to stay with us. Your concerns regarding housekeeping have been noted and taken up with the relevant department heads. We are glad to hear that you did enjoy the rest of your stay with us, and hope to see you back with us in the near future. Kind regards Devon Justus Assistant Front Office... More 

Beverley, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Had a lovely stay at the hotel. First room I was booked into smelled of cigarette smoke even though it was supposed to be a non smoking room, however the front desk quickly got me another room and send a porter to help me move my stuff over. The location is perfect and the views from the 12th floor was... More 

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, Sennah-80 for taking the time to post your review on TripAdvisor. We are glad to hear that we could efficiently deal with your room concerns and rectify it immediatly. We wish you safe travels, Kind regards Devon Justus Assistant Front Office Manager More 

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

A very nice hotel with a convenient location. 15 minutes walk to the spectacular waterfront where u can find whatever u want, shops, restaurants, entertainment..... I faced no issues and had no concerns. Room was clean and well maintained, food was very good, service was great.

Was this review helpful? Yes
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, ElRayes33 for choosing to stay with us at Southern Sun Waterfront. We are glad to hear that you had a good stay with us, and we hope to see you again when next in Cape Town. Kind regrads Devonn Justus Assistant Front Office Manager More 

Midrand, South Africa
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

When I arrived, there was an issue with our reservations. and I had to send the mail to the Duty manager. We arrived at hotel at 22h40. After which we were told we must wait while they check our reservation, we waited until 23h55, of which I had to stand up and ask if we are getting a room or... More 

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes 1
Foz do Iguacu, PR
Top Contributor
135 reviews 135 reviews
39 hotel reviews
103 helpful votes 103 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I love the Southern Sun Brand by TSOGO SUN and normally you're in for a good solid hotel experience. The location of this hotel is close to the V&A waterfront, you're probably not going to want to walk it but the hotel has a bus service and taxi's were also appeared cheap ~ R40 to R50 to get to the... More 

Was this review helpful? Yes 1
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, OneWayorReturnPlease for taking the time to post your detailed review on TripAdvisor. We are disappointed to hear that your stay with us was not up to the standard expected from Southern Sun. Your comments regarding the staff attitudes and lack of attentiveness have been noted and will be addressed. We would also like to thank you for the... More 

Somerset West, South Africa
Top Contributor
238 reviews 238 reviews
236 hotel reviews
257 helpful votes 257 helpful votes
4 of 5 stars Reviewed 1 week ago

I recently spent several nights at the Southern Sun during a business conference at the CTCC. This hotel is ideally situated for attending conferences, less than 5min walk from the center. It is located within easy walking distance of the V & A Waterfront as well as the city center. There is a great pizza place just outside the front... More 

Was this review helpful? Yes
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, DanO68 for choosing to stay with us. We are glad that you enjoyed your stay with us, as the location of the hotel is very much suited to guest who are attending the CTICC for conferencing, and at the same time close enough to the sites of Cape Town. Your comments regarding the gym have been noted, and... More 

Biddulph, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed three nights, part of a group with Riviera Travel from the UK. The staff were friendly and extremely helpful. Although we did not sample the evening dinner menu, other members of the group were impressed with the quality of lunches and dinners and the breakfasts were more than adequate, with a huge choice. The mini -bus service to the... More 

Was this review helpful? Yes
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Good day, rojan76, thank you for taking the time to post your review on TripAdvisor. We are delighted to hear that you enjoyed your stay with us, as well as the hotel services. We wish you safe travels, and hope to see you again in Cape Town. Kind regards Devon Justus Assistant Front Office Manager More 

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Additional Information about Southern Sun Waterfront Cape Town

Address: 1 Lower Buitengracht Street | Private Bag X3, Waterfront, Cape Town Central 8001, South Africa
Phone Number:
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Southern Sun Waterfront Cape Town 4*
Number of rooms: 546
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Also Known As:
Southern Sun Waterfront Cape Town Hotel Cape Town Central
Cape Town Southern Sun Waterfront
Southern Sun Waterfront Cape Town South Africa
Hotel Style:
#26 Business Hotel in Cape Town Central
#28 Family Hotel in Cape Town Central
#35 Romantic Hotel in Cape Town Central
#40 Luxury Hotel in Cape Town Central

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