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Southern Sun Waterfront Cape Town

4.0 of 5 1 Lower Buitengracht Street | Private Bag X3, Waterfront, Cape Town Central 8001, South Africa
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#47 of 102 hotels in Cape Town Central
712 Reviews 4 of 5 stars
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Southern Sun Waterfront Cape Town
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Southern Sun Waterfront Cape Town
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712 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (130)
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English first
Mpumalanga, South Africa
1 review
5 of 5 stars Reviewed today NEW

The hotel is beautiful and I felt very welcome. It was so easy to ask any information because of the friendliness of the staff. Breakfast was delicious and a variety to choose from. I thorougly enjoyed having drinks in the afternoon because the staff was so friendly and accomodationg. The food in the evenings was delicious and the waiters professional... More

Review collected in partnership with Tsogo Sun Hotels

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Dubai, United Arab Emirates
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Excellent location, just 5-6 minute walk from CTICC (Cape Town International Conference Centre). Very fast and reliable internet access. Juanita Minnie in Central Reservations allocated me a double aspect room. With views of harbour and city. Thank you Juanita. Most comfortable rooms, and great options for breakfast. Des, and his friends at the Bar are more than friendly. The bar... More

Was this review helpful? Yes 1
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Good day, Malcolm B. Thank you for your review of our hotel. I'm glad we were able to accommodate you in one of our harbour facing rooms. We will pass on your thanks to Juanita, Des and the bar staff. I hope your sports team was able to get a favourable result while you stayed with us. We look forward... More

Surfers Paradise, Australia
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

My husband and I have just returned home to Australia after 4 days at the Southern Sun Waterfront, in Cape Town. I would like to say a special thanks to all the wonderful staff at this hotel who made our stay very comfortable and memorable.In particular Rustim Mohamed, the hotel Concierge Manager who was just so helpful. Unfortunately for me... More

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Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Good day, Lorraine Thank you for your wonderful review of our hotel. I trust your ankle is healing well after your fall, and it didn't affect your holiday too much. We are glad you enjoyed the hotel's facilities and the lovely remarks about the staff and especially Rustim have been forwarded on to them. Kind regards Devon Justus Assistant Front... More

London, United Kingdom
2 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Spent four nights here at the end of a short tour of South Africa. The hotel is conveniently situated for the popular Waterfront District and operates shuttles to and from there at regular intervals. The hotel is also a moderate walk from Cape Town's central shopping and business district and is very close to the Convention Centre. Although a fairly... More

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Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Good day, frankthecat2014 Thank you so much for taking the time to post your wonderful review on TripAdvisor. We are glad that you enjoyed your stay and hope to see you when next you are in Cape Town. Kind regards Devon Justus Assistant Front Office Manager More

Istanbul, Turkey
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I m in this hotel for 2 days and i swear i cant sleep. It starts at 8.30 and you wake up with that so much bad noise. I called the reception and told them to help me,but they told me that they cant stop this work until 17.00 pm!!!I said i want to sleep but they said we cant... More

Was this review helpful? Yes 1
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, tturk61 for taking the time to review our hotel. Our apologies for the noise during your stay at our hotel, as we are currently in the midst of a refurbishment program which will be complete around mid December. We do try our best to keep noise levels to a minimum during the refrubishment work which occurs between 09:00... More

Eastbourne, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Apart from a slight discrepancy on arrival, the stay was perfect. The serving staff were amazing especially at breakfast, they moved mountains to provide exactly what we wanted from English mustard to omelettes cooked to order and the greatest variety of cooked and fresh breakfast foods I have ever encountered. The rooms were clean and had a beautiful view. Outstanding... More

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Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you for your lovely review, A L. I'm glad we could sort out your booking discrepancy upon arrival without too much fuss. We are glad that you enjoyed our breakfast selection, and your feedback has been passed on to the departments mentioned. Kind regards Devon Justus Assistant Front Office Manager More

Port Louis
2 reviews
3 of 5 stars Reviewed 1 week ago

We stayed there for a couple of days and noticed that there is lack of Menu in the morning.always the same food.Thwe atmosphere is sad. Well located. friendly staff. comfortable rooms. Very boring channel.

Was this review helpful? Yes
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, Baadshah K, for taking the time to complete your review of our hotel. We thank you for your feedback, as feedback received from guest's experiences help us to improve our product. We are pleased that you found the staff, rooms and location pleasing and have passed your comments on to all departments. Kind regards Devon Justus Assistant Front... More

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed for 3 nights & what a wonderful experience. First class service very clean spacious rooms, great room service & the breakfast was great. Convenient location helpful staff knowledge , Secured parking highly recommend Brendan & Mary

Was this review helpful? Yes
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you Brendan B, for taking the time to post such a wonderful review of the hotel and its amenities. We are glad you had a wonderful stay with us, and we hope to see you back in the near future. Kind regards Devon Justus Assistant Front Office Manager More

Durban, South Africa
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The very friendly, courteous and helpful staff was what impressed me the most about this hotel - always someone greeting you with a smile on their face! Excellent service, food, hotel and location - within walking distance of the city centre as well as the V&A Waterfront (although the hotel does have a free half-hour shuttle to and from the... More

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you for the wonderful review, Colleen E. We are glad that you enjoyed the services that the hotel offers, and your comments regarding the hotel staff have been forwarded on to them. We hope to see you return in the near future. Kind regards Devon Justus Assistant Front Office Manager More

Cape Town Central, South Africa
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed over at the Southern Sun hotel Waterfront on our dating but also engagement anniversary, but what makes it extra special is it is the day before his birthday We had buffet and the food was really good-worth every cent. The staff were all friendly and very helpful. The room is neat and lovely, we received... More

Was this review helpful? Yes
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you for taking the time to post your review on TripAdvisor, BiancaDCupido, and thank you for choosing us as your hosts for your anniversary. We are glad that you enjoyed the chocolates and sparkling wine in the room. We look forward to welcoming you back to the hotel for another stay or perhaps even another family breakfast. Kind regards... More

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Additional Information about Southern Sun Waterfront Cape Town

Address: 1 Lower Buitengracht Street | Private Bag X3, Waterfront, Cape Town Central 8001, South Africa
Phone Number:
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Southern Sun Waterfront Cape Town 4*
Reservation Options:
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Also Known As:
Southern Sun Waterfront Cape Town Hotel Cape Town Central
Cape Town Southern Sun Waterfront
Southern Sun Waterfront Cape Town South Africa

141 photos of this hotel

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Amenities

Hotel Style
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Official Description (provided by the hotel)
Wonderful sunsets over the Atlantic Ocean assist in making the Southern Sun Waterfront Cape Town a preferred business and holiday destination. A mere 15 minutes’ drive from Cape Town International Airport, a 5 minute walk from the Cape Town International Convention Centre (CTICC) and within walking distance to the V&A Waterfront, this hotel is superbly located to offer every guest easy access to the sights and sounds of Cape Town. Breathtaking views of Table Mountain can be enjoyed from rooms that offer all the quality and comfort you would expect from a full service hotel. Offering guests a fitness centre, a pool and convenient meeting rooms and a business centre, the Southern Sun Waterfront Cape Town caters for all possible business or leisure traveller needs.Modern, chic and spaciously comfortable, these Waterfront hotel rooms offer guests a rejuvenating, fully serviced escape from the bustling energy of Cape Town. The décor is tasteful and classy with an edge. Amenities cater for all possible requirements and include 24 hour in room dining and a host of channels available on satellite. Business travellers can make use of the in room wireless internet access and the workstation with work lamp. Smoking and wheelchair accessible rooms are available on request.Unique cuisine and relaxed dining are just two of the many aspects that make this a simply superb dining experience to all restaurant guests. The Yizani Restaurant is inspired by everything local and isauthentically South African. Yizani translates as “Come in...Welcome” in Xhosa, and is perfectly appropriate in that this restaurant offers a world-class welcome that sets the scene for the experience to follow. ... more   less 
Number of rooms
546

Questions & Answers

Questions? Get answers from Southern Sun Waterfront Cape Town staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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