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Southern Sun Waterfront Cape Town

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1 Lower Buitengracht Street | Private Bag X3, Waterfront, Cape Town Central 8001, South Africa
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Southern Sun Waterfront Cape Town
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1,271 Reviews from our TripAdvisor Community

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Pretoria
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

It was fine, nothing to write home about. The waiters were very friendly during breakfast, the room service extremely expensive. I assume we pay for the name ,I did not like the room next to lifts with kids. The beds were so uncomfortable, not sure what they put underneath but I guess we survived.

Helpful?
Thank Botsang M
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, Botsang M for posting your review on TripAdvisor. We are dissapointed to hear that you only found your stay average, as this is not what the hotel strives towards. Your comments regarding the food and beds have been forwarded to the relevant parties and we thank you for your feedback. We are however glad to hear that you... More 

Uitenhage, South Africa
1 review
5 of 5 stars Reviewed 4 days ago NEW

we had a wonderful stay at hotel situated close to central businesses,international soccer stadium walking distance to VA waterfront a hotel with staff that is very friendly ,helpful and hospital service excellence.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank daleelkillian
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, daleelkillian for taking the time to post your review on TripAdvisor. We are delighted that you enjoyed you stay with us as well as the location and the friendly and helpful staff. We wish you safe travels and hope to welcome you back in the near future. Kind regards Devon Justus Assistant Front Office Manager More 

Carnoustie, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Would recommend this hotel due to location,the shuttle service to waterfront and the efficient and friendly staff. The room was clean and comfortable with a powerful shower! There was a good choice at breakfast. The bar staff were friendly and remembered names.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Valerie315
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, Valerie315 for the wonderful review. We are delighted that you enjoyed your stay with us, and found the location suited your needs. Your kind words regarding the friendly and efficient staff have been passed on to them and we thank you for the positive feedback. We wish you safe travels and hope to welcome you back in the... More 

Washington
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The Southern Sun was the first hotel where my husband and I stayed when we spent the first few days of our honeymoon in Cape Town. After 35 hours of travel from DC the staff at Southern Sun gave us a great warm welcome, and we kicked off our amazing trip with a long nap in our very comfortable room!... More 

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Liz W
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, Liz W for taking the time to post your review on TripAdvisor. We thank you for choosing us to share in your honeymoon, are delighted to hear that you had a memorable stay with us. The hotel is indeed well positioned to make the most of one’s visit to Cape Town, as it is located close to the... More 

Pretoria, South Africa
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed in the hotel for a week on a business trip. Superb location with beautiful views of the mountain or the sea. The staff were extremely friendly, food well prepared and the rooms clean. Enjoyed my stay and would highly recommend it too anyone.

Helpful?
Thank Paul v
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, Paul v for taking the time to post your review on TripAdvisor. We are glad to hear that you enjoyed your stay with us, and we thank you for the positive feedback and recommendation. We wish you safe travels. Kind regards Devon Justus Front Office Duty Manager More 

Oxford, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent four nights in the hotel and found that it was ideal as a centre for exploring Cape Town. The staff were very friendly and helpful and our room which was on the 11th floor had a view of Table Mountain to wake up to each morning. Breakfast was excellent and we also ate in the bar one evening.... More 

Helpful?
Thank Susan H
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, Susan H for the wonderful words. We are delighted to hear that you had an enjoyable stay with us. As you found out the hotel is indeed well located in Cape Town, close to the major tourist attractions as well as the "Hop on, Hop off" bus service which runs through the Cape Peninsula. We wish you safe... More 

Level Contributor
1 review
5 of 5 stars Reviewed 1 week ago

Great hotel, really friendly and helpful staff.room was always kept clean to a very good standard. Wonderful breakfast to set you up for the day.The hotel lay on a free mini bus to the waterfront every day on the half-hour but if you like to walk the waterfront and downtown are both about twenty minutes.we would have no hesitation in... More 

Helpful?
Thank Jeff A
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, Jeff A for the wonderful review. We are delighted to hear that you enjoyed your stay with us, and that you enjoyed the hotel's amenities and services. We thank you for your recommendation and hope to welcome you back soon. Kind regards Devon Justus Front Office Duty Manager More 

Dubai, United Arab Emirates
Level Contributor
122 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The hotel is located in the city centre, about 20-30 minutes from the international airport & about 5 minutes by car to the waterfront. The hotel offers a complimentary shuttle to / from the waterfront every 30 minutes. A taxi ride to the waterfront will only cost you 50 rands. The hotel has a bar, 2 restaurant, a small gym,... More 

Helpful?
1 Thank tilong
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, tilong for posting your review on TripAdvisor. We are glad that you enjoyed your stay with us as well as the location of the hotel. Your comments regarding the bar service have been noted and passed on to the relevant managers and we thank you for bringing it to our attention. Thank you for your recommendation and we... More 

Boksburg
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stunning Hotel and stunning service. Shuttle service to the V&A was perfect for the Business dinners and drinks. Wonderful staff and service , just wish they would contact you directly if you leave stuff behind in the hotel room . Forgot my Triathlon training HDD and Garmin Training Watch and no one contacted me that it was found

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank 841ramonl
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, 841ramonl for posting your review on TripAdvisor. We are glad that you enjoyed your stay with us, and that the hotel suited your business needs. We apologise for not slow response time in contacting you regarding your property you left behind, but we are glad that we have reunited you with your belongings now. We wish you safe... More 

Landshut, Bayern, Germany
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good location for both downtown and waterfront. Free shuttle service. 20 min only to airport. Quiet little pool in the back yard. Sadly, free WIFI is only for 500 MB, just enough for mailing, not streaming.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
1 Thank Andrea E
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, Andrea E for taking the time to post your review on TripAdvisor. We are glad that you enjoyed your stay with us as well as the location of the hotel. We wish you safe travels and hope to welcome you back in the near future. Kind regards Devon Justus Front Office Duty Manager More 

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