I visited this hotel on a business trip.
the location is perfect: restaurants and shops on the harbour can be reached by 15 minutes walk, cenference centre, hotels, business buildings all in walking distance.
Rooms are well equipped - not too large, but enough for a business visit and certainly for a touristic one, even on a period of a...
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Dear Valued Guest,
Thank you for taking the time to post your review on Tripadvisor. It is valuable feedback such as yours that allows us to continuously improve our service delivery.
I am delighted that we were able to deliveron your expectations, and your positive feedback is an encouragement for all the staff.
I would like to thank you for...
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hello we stayed at this hotel for five days in Jan it was absolutely fab we were waited on hand and food room service excellent food was fab bar were were friendly pool side attendant were great they came to us very trust worthy as i lost an item and was returned to me by staff
no negative fed back,...
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Dear Valued Guest,
Thank you for taking the time to post your review on Tripadvisor. It is valuable feedback such as yours that allows us to continuously improve our service delivery.
I am delighted that we were able to deliver on your expectations, and your positive feedback is an encouragement for all the staff.
I would like to thank you...
More
I've stayed here a number of times on business over the last few months, although generally a good hotel, the standard of service the hotel provides seems to be getting lower. The check in process at the reception painfully slow and that is for me, someone they saw a few weeks ago that knows the process! I'd not read the...
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Dear Valued Guest,
Thank you for taking the time to post your review on Tripadvisor. It is valuable feedback such as yours that allows us to continuously improve our service delivery.
Please accept our sincere apologies for the service inconsistencies you experienced during your recent stay with us. This is definitely not our standard and the issues you highlighted are...
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we stayed at the waterfront last week and can say that it met all our expectations. Staff friendly rooms very clean although on the small side. Suttle to the va centre runs every 30 mins and is always on time. Breakfast was one of the best we have had in a hotel outside the uk. Small minus point if you...
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Dear Valued Guest,
Thank you for taking the time to post your review on Tripadvisor. It is valuable feedback such as yours that allows us to continuously improve our service delivery.
I am delighted that we were able to deliver on your expectations, and your positive feedback is an encouragement for all the staff.
I would like to thank you...
More
My husband and I, together with our friend stayed at the Southern Sun Waterfront hotel for four nights at the final end of our trip. The hotel was excellent. We had lovely rooms on the 14th floor with a view to the Table Mountains. The breakfast provided was a sumptous buffet, more than enough excellent food to satisfy anyone's taste....
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Dear Valued Guest,
Thank you for taking the time to post your review on Tripadvisor. It is valuable feedback such as yours that allows us to continuously improve our service delivery.
I am delighted that we were able to deliver and also exceed on your expectations, and your positive feedback is an encouragement for all the staff.
I would like...
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The hotel, although "looking" like a 5-star hotel, treats its guest more like a Holiday Inn Express. The hotel "nickel and dimes"; charges for internet access, charges for the shuttle to the Waterfront unless you have a sticker on your registration form, charges a R200 deposit for the use of an adapter. I had hair in my breakfast, and when...
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Dear Valued Guest,
Thank you for taking the time to post your review on Tripadvisor. It is valuable feedback such as yours that allows us to continuously improve our service delivery.
Please accept our sincere apologies for the service inconsistencies you experienced during your recent stay with us. This is definitely not our standard and the issues you highlighted are...
More
top hotel nice rooms good location staff excellent very clean got it all stayed for honeymoon would recomend
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Dear Valued Guest,
Thank you for taking the time to post your review on Tripadvisor. It is valuable feedback such as yours that allows us to continuously improve our service delivery.
I am delighted that we were able to deliver and also exceed on your expectations during your honeymoon, and your positive feedback is an encouragement for all the staff....
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Over the past six years we have enjoyed four trips to Cape Town and stayed at the Southern Sun each time! Our first trip made us want to come back, and subsequent visits haven't changed that view!
Ideally located within a short walk of each of the waterfront and downtown, and with super easy access to the freeways out of...
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Dear Valued Guest,
Thank you for taking the time to post your review on Tripadvisor. It is valuable feedback such as yours that allows us to continuously improve our service delivery.
As a regular guest I am delighted that we were able to deliver and also exceed on your expectations, and your positive feedback is an encouragement for all the...
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As a member of Southern Sun Frequent guest I chose this hotel for a short stay over the New Year festive period 2011-2012. Having being to Cape Town on numerous visits before I was aware of the location of the hotel ideally and centrally situated within easy reach of most popular attractions, shopping , restaurants, night life and scenery.
This...
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I stayed at the Southern Sun originally back in 2008 with a friend. It was our first stay in Cape Town and the hotel definitely set a great standard. Ideally located near the Waterfront (with small charge shuttle service to the mall), the hotel is highly recommended for those looking for a stay in the city and near tourist sites....
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Dear Valued Guest,
Thank you for taking the time to post your review on Tripadvisor. It is valuable feedback such as yours that allows us to continuously improve our service delivery.
I am delighted that we were able to deliver on your expectations, and your positive feedback is an encouragement for all the staff.
I would like to thank you...
More
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