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Southern Sun Waterfront Cape Town

4.0 of 5 1 Lower Buitengracht Street | Private Bag X3, Waterfront, Cape Town Central 8001, South Africa
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Southern Sun Waterfront Cape Town
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Southern Sun Waterfront Cape Town
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870 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Suffolk.England
Top Contributor
96 reviews 96 reviews
46 hotel reviews
145 helpful votes 145 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here three nights as part of Riviera tour of South Africa , our room was lovely , floor eight , two double beds with views out over Table mountain , the room had all you needed, the breakfasts were excellent in every way , had one evening snack on patio by pool and ate out on other two nights... More 

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Hampshire
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

It's a bit of a cheek calling this a 'waterfront' hotel when the waterfront area is either a good stride away through some of the less salubrious bits of Cape Town, or you take the shuttle bus (which is an excellent service, by the way; we used it a lot). That said, the location is convenient for central Cape Town... More 

Was this review helpful? Yes
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, steveandsally, for taking the time to post your review on TripAdvisor. Although the hotel is not situated within the Waterfront complex, it is situated at the entrance to the Waterfront, affording our guests a central location to explore both the city as well as the Waterfront. We are glad to hear that you made use of the shuttle... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

We stayed at your hotel from 16-19 Jan 2015 and again on 24 Jan 2015. Thank you to all the staff that we encountered, we had excellent professional service, great food, the rooms were clean and very comfortable, and we will gladly recommend Southern Sun Waterfront to everyone. Thank you! Trevor and Helen Young

Was this review helpful? Yes
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, Mr and Mrs Young for the wonderful review. We are delighted to hear that you enjoyed your stay with us, that you even returned so soon after the first stay. Your comments have been passed on to all the departments, who appreciate the feedback. We all at the hotel wish you safe travels in the future. Kind regards... More 

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed 1 week ago

I always have a great stay at the southern sun waterfront. i did fill in their rewards programme card but nothing has come of it - that's the only unfortunate thing as i have missed out on accumulating points.

Review collected in partnership with Tsogo Sun Hotels

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Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Good day, Nomalangas Thank you for taking the time to post your review. We are glad to hear that you had a great stay with us. Once signed up for our loyalty program, you should receive a welcome email detailing how to activate the rewards card. If you have not received this email please make contact with us and we... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The rooms are very neat and well maintained, the variety for breakfast is really good, and I really liked the internet data as I'm an excessive user you receive 500MB which is pretty decent. Overall this is a hotel I'd recommend to anyone.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes 1
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, Mzwandile N for taking the time to post your review on TripAdvisor. We are delighted that you enjoyed your stay, as well as the complimentry 500mb free internet that we give to our guest's. If one does decide to join our loyalty program you are then able to receive 1gig of internet per day. Safe travels and kind... More 

Johannesburg, South Africa
1 review
3 of 5 stars Reviewed 1 week ago

5 night stay - Room and layout was great...good location. Breakfast were ok...but service for coffee was a let down. Took 15 to 20 minutes on average (big dining area, was quick in small dining area used for 2 mornings only). Bacon was over cooked every morning and frying of eggs in big dining area took too long (3 mornings).

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, clintonv2015 for choosing to stay with us. We are glad that you enjoyed your stay with us, and your comments regarding the breakfast service have been passed on so that we may improve on our service delivery to our guests. We wish you all the best for the New Year. Kind regards Devon Justus Assistant Front Office Manager More 

Pietermaritzburg, South Africa
Contributor
13 reviews 13 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel's location is ideal and close to the Waterfront. A short walk or drive will take you to the waterfront. A shuttle service from the hotel and back is also available for a nominal fee. The staff can book you on the red tour bus which travels along three different routes. Other tours can also be booked at the... More 

Was this review helpful? Yes 1
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, Arbel2006 for the wonderful review. We are glad to hear that you enjoyed the hotel and the hospitality of the staff. Our packed breakfasts are perfect when you don't have time to sit down in the breakfast room and are in a rush. We also do packed lunches, so that guests are able to take a meal with... More 

Pietermaritzburg, South Africa
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed with my family at the Waterfront hotel and it was a truely memorable holiday. the location is close to all attractions, the hotel is beautifully decorated. The staff is attentive and friendly. The hotel is exceptionally clean. Spent a few hours at the pool area which is located very close to the bar. Very pleased with hotel- especillay for... More 

Was this review helpful? Yes
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, Sane G for choosing to stay at Southern Sun Waterfront. We are delighted to hear that you enjoyed the hotel and all it facilities. The pool really is lovely in the hot Summer months, with our pool bar close by to serve cold cocktails. Wishing you safe travels. Kind regards Devon Justus Assistant Front Office Manager More 

Cape Town, South Africa
Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Convenient, stunning location with clean and tidy rooms. I had to host guests at this hotel and they looked after them very well. Thank you all for your efforts and for also arranging a local tour for my guests to see Table Mountain and surrounding area.

Was this review helpful? Yes
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you 308blueboy, for the lovely review. It was a pleasure hosting your guests, and we hope to see you again in the near future. Kind regards Devon Justus Assistant Front Office Manager More 

Port Elizabeth, South Africa
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We were booked in from the 2nd Jan to leave on the 5th. What a lovely stay we had. The staff were very friendly and helpful. The rooms were a nice size to stay in. The buffet breakfast was excellent. We ate at the restuarant and the food was brilliant. We enjoyed our stay so much that we extended it... More 

Was this review helpful? Yes 2
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, 660801, for chooing to stay with us. We are so happy to hear that you enjoyed our hotel so much that you even extended your stay. We appreciate your comments and all the staff have been made aware of them. We wish you safe travels in the future. Kind regards Devon Justus Assistant Front Office Manager More 

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Additional Information about Southern Sun Waterfront Cape Town

Address: 1 Lower Buitengracht Street | Private Bag X3, Waterfront, Cape Town Central 8001, South Africa
Phone Number:
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Southern Sun Waterfront Cape Town 4*
Number of rooms: 546
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Also Known As:
Southern Sun Waterfront Cape Town Hotel Cape Town Central
Cape Town Southern Sun Waterfront
Southern Sun Waterfront Cape Town South Africa
Hotel Style:
#29 Family Hotel in Cape Town Central
#29 Business Hotel in Cape Town Central
#37 Romantic Hotel in Cape Town Central
#41 Luxury Hotel in Cape Town Central

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