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Southern Sun Waterfront Cape Town

4.0 of 5 1 Lower Buitengracht Street | Private Bag X3, Waterfront, Cape Town Central 8001, South Africa
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Southern Sun Waterfront Cape Town
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866 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Johannesburg, South Africa
1 review
5 of 5 stars Reviewed yesterday NEW

I always have a great stay at the southern sun waterfront. i did fill in their rewards programme card but nothing has come of it - that's the only unfortunate thing as i have missed out on accumulating points.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

The rooms are very neat and well maintained, the variety for breakfast is really good, and I really liked the internet data as I'm an excessive user you receive 500MB which is pretty decent. Overall this is a hotel I'd recommend to anyone.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, Mzwandile N for taking the time to post your review on TripAdvisor. We are delighted that you enjoyed your stay, as well as the complimentry 500mb free internet that we give to our guest's. If one does decide to join our loyalty program you are then able to receive 1gig of internet per day. Safe travels and kind... More 

Johannesburg, South Africa
1 review
3 of 5 stars Reviewed 4 days ago NEW

5 night stay - Room and layout was great...good location. Breakfast were ok...but service for coffee was a let down. Took 15 to 20 minutes on average (big dining area, was quick in small dining area used for 2 mornings only). Bacon was over cooked every morning and frying of eggs in big dining area took too long (3 mornings).

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, clintonv2015 for choosing to stay with us. We are glad that you enjoyed your stay with us, and your comments regarding the breakfast service have been passed on so that we may improve on our service delivery to our guests. We wish you all the best for the New Year. Kind regards Devon Justus Assistant Front Office Manager More 

Pietermaritzburg, South Africa
Contributor
13 reviews 13 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The hotel's location is ideal and close to the Waterfront. A short walk or drive will take you to the waterfront. A shuttle service from the hotel and back is also available for a nominal fee. The staff can book you on the red tour bus which travels along three different routes. Other tours can also be booked at the... More 

Was this review helpful? Yes
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, Arbel2006 for the wonderful review. We are glad to hear that you enjoyed the hotel and the hospitality of the staff. Our packed breakfasts are perfect when you don't have time to sit down in the breakfast room and are in a rush. We also do packed lunches, so that guests are able to take a meal with... More 

Pietermaritzburg, South Africa
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed with my family at the Waterfront hotel and it was a truely memorable holiday. the location is close to all attractions, the hotel is beautifully decorated. The staff is attentive and friendly. The hotel is exceptionally clean. Spent a few hours at the pool area which is located very close to the bar. Very pleased with hotel- especillay for... More 

Was this review helpful? Yes
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, Sane G for choosing to stay at Southern Sun Waterfront. We are delighted to hear that you enjoyed the hotel and all it facilities. The pool really is lovely in the hot Summer months, with our pool bar close by to serve cold cocktails. Wishing you safe travels. Kind regards Devon Justus Assistant Front Office Manager More 

Cape Town, South Africa
Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Convenient, stunning location with clean and tidy rooms. I had to host guests at this hotel and they looked after them very well. Thank you all for your efforts and for also arranging a local tour for my guests to see Table Mountain and surrounding area.

Was this review helpful? Yes
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you 308blueboy, for the lovely review. It was a pleasure hosting your guests, and we hope to see you again in the near future. Kind regards Devon Justus Assistant Front Office Manager More 

Port Elizabeth, South Africa
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We were booked in from the 2nd Jan to leave on the 5th. What a lovely stay we had. The staff were very friendly and helpful. The rooms were a nice size to stay in. The buffet breakfast was excellent. We ate at the restuarant and the food was brilliant. We enjoyed our stay so much that we extended it... More 

Was this review helpful? Yes 2
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, 660801, for chooing to stay with us. We are so happy to hear that you enjoyed our hotel so much that you even extended your stay. We appreciate your comments and all the staff have been made aware of them. We wish you safe travels in the future. Kind regards Devon Justus Assistant Front Office Manager More 

Johannesburg, South Africa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I really enjoyed my stay and would recommend this hotel especially because of its strategic location and the quality of service is of a high standard. The welcome drinks are great, with friendly staff

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes 1
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, fbaleni, for taking the time to review the hotel. We really appreciate the feedback, and are delighted to hear that you enjoyed our high standard. Kind regards Devon Justus Assistant Front Office Manager More 

Cape Town Central, South Africa
1 review
5 of 5 stars Reviewed 6 days ago NEW

Stayed on the 10th floor in a luxury suite. Stunning room. Staff are super attentive and welcomes you everywhere. Service slick and unintrusive. the hotel's close poximity to the Waterfront is an added bonus Well done!

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, heletb for the wonderful review on TripAdvisor. Our suite rooms truly are stunning and we a glad that you enjoyed your stay in it. We do pride ourselves on our attentiveness and friendliness, and your comments have been passed on to the staff who welcome the appreciation. Kind regards Devon Justus Assistant Front Office Manager More 

Rustenburg, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Spent a week in the hotel and every day was great. The staff are very friendly and professional and very soon felt like friends. Highly recommended and will definitely return and stay in the hotel on all my future trips to Cape Town.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you Curt J, for choosing to stay with us. We are glad to hear that you had a "prefect" stay with us. Your comments regarding the staff have been passed on to them and they are delighted to hear that you enjoyed your stay with us. We wish you all the best for the New Year. Kind regards Devon... More 

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Additional Information about Southern Sun Waterfront Cape Town

Address: 1 Lower Buitengracht Street | Private Bag X3, Waterfront, Cape Town Central 8001, South Africa
Phone Number:
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Southern Sun Waterfront Cape Town 4*
Number of rooms: 546
Reservation Options:
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Also Known As:
Southern Sun Waterfront Cape Town Hotel Cape Town Central
Cape Town Southern Sun Waterfront
Southern Sun Waterfront Cape Town South Africa
Hotel Style:
#29 Business Hotel in Cape Town Central
#29 Family Hotel in Cape Town Central
#37 Romantic Hotel in Cape Town Central
#41 Luxury Hotel in Cape Town Central

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