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Southern Sun Waterfront Cape Town

4.0 of 5 1 Lower Buitengracht Street | Private Bag X3, Waterfront, Cape Town Central 8001, South Africa
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Southern Sun Waterfront Cape Town
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Southern Sun Waterfront Cape Town
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Southern Sun Waterfront Cape Town
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754 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pretoria, South Africa
Contributor
11 reviews 11 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed yesterday NEW

Wonderful to stay 4 nights at a place with the highest level of professionalism and attention to the finest detail! Everything! and I mean everything, was impeccable. From the food, clean linen/towels every day, room service, service around the swimming pool to the free parking in the basement and the friendly staff. It was a 2 min walk to our... More

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Asia
Senior Contributor
32 reviews 32 reviews
24 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Location is convenient. It is a good business hotel, especially for people attending conventions (CT convention centre, etc). modern with functional rooms, but nothing special. A good pick if here on business, would not chose this hotel for a holiday. Service is friendly and functional - nothing extraordinary, but hotel is still good value for money.

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South Of England
Contributor
13 reviews 13 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A great base for our first visit to South Africa. The hotel was modern and spotless, the service totally efficient, with almost too many staff and overall very friendly and welcoming. The room was excellent and although we didn't have a great view, I'm sure that other rooms would have. For a base for two or thee nights, it was... More

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Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Good day, David C Thank you for the wonderful review on TripAdvisor. We are glad you enjoyed your stay and well as your visit of Cape Town. We look forward to welcoming you back in the not too distant future. Kind regards Devon Justus Assistant Front Office Manager More

UK countryside
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here for 3 nights as part of a SA tour. Excellent service, staff, breakfast and room (although a little on the small side), with a good view of the peak. Breakfast was superb, as was the shuttle service to the waterfront which ran twice an hour (although didn't turn up for our return on our last day). Easy walking... More

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Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, countrygirl123 for the review on TripAdvisor. I'm glad you enjoyed your stay with us, as well as the sights of Cape Town. The hotel offers 500mb complimentary access to our guest's and the option of purchasing more data should they wish. Kind regards Devon Justus Assistant Front Office Manager More

Pretoria, South Africa
Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel is conveniently situated. The staff were very accommodating at all times and service was excellent. The breakfast was value for money. The room was clean & spacious. I found the hotel to be very close to CT Convention Centre and easily accessible. We thoroughly enjoyed our stay.

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Devon J, Manager at Southern Sun Waterfront Cape Town, responded to this review

Thank you, Lameez P for taking the time out to post your review of the hotel. We are glad that you enjoyed your stay with us, and hope to see you again in the near future. Kind regards Devon Justus Assistant Front Office Manager. More

Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed 4 days ago NEW

An excellent hotel to choose whatever your purpose of visiting Cape Town. The recently renovated rooms are tasteful and clean, staff courteous and patient, food excellent and service good. Moreover, the hotel is close to the bustling Victoria Waterfront and the hotel has a free bus transfer for guests every 30 minutes. The bus is never late, so a great... More

Review collected in partnership with Tsogo Sun Hotels

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CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear Brendadelle H Thank you so very much for your positive feedback following your recent stay with us We will pass on your comments to all of our team members for their motivation as this assists us in maintaining our drive for service excellence Once again , many thanks Warm regards JEFF ROSENBERG GENERAL MANAGER More

Chester, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 5 days ago NEW

This was our first time in Capetown. The Southern Sun hotel provided everything we needed to have a great holiday. The rooms were spacious, comfortable beds, the food - we had breakfast but often dined in the restaurant in the evening, all excellent. The staff were especially welcoming. The Concierge helped up plan trips and gave us advice, we were... More

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CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear Jean J Thank you for your very detailed feedback following your recent stay with us We are truly pleased that you enjoyed our services and that you also enjoyed our wonderful city Please remember to confirm with us just as soon as you have decided on the dates for your next visit to Cape Town Warm regards JEFF ROSENBERG... More

Brooklyn, New York
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was my first trip to South Africa which began in Cape Town. My travel agent in America who happens to be South African booked this hotel. Terrific beginning to a holiday. Good jumping off point with tours taken. Being near to the Waterfront and all the restaurants was excellent. Drinks and food at the lobby lounge was very good.

Review collected in partnership with Tsogo Sun Hotels

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CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear HJBrooklyn, Wow - what a great way to start off your South African holiday , with a few days with us in Cape Town at the Southern Sun Waterfront We are truly pleased that you enjoyed our services and we really look forward to welcoming you on your next visit to Cape Town Warm regards JEFF ROSENBERG GENERAL MANAGER More

Dar Es Salaam, Tanzania
1 review
5 of 5 stars Reviewed 5 days ago NEW

we had a lovely stay at the hotel the staff were excellent and a memory which we will always treasure in our hearts .Especially the box of handmade chocolates in our room.We like to thank the whole team who made our stay great

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear Samytanzania What a great pleasure to have had you stay with us for a few days during your stay in Cape Town We are really pleased that you enjoyed your stay and we look forward to welcoming you back soon Warm regards JEFF ROSENBERG GENERAL MANAGER More

Dar Es Salaam Region, Tanzania
1 review
5 of 5 stars Reviewed 5 days ago NEW

I had a highly enjoyable time throughout my October 15 through 17, 2014 stay at the hotel, though the tight nature of our conference schedule did not allow for much leisurely travel - e.g. sightseeing.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear Wallace M, Thank you for your kind comments We are pleased that you enjoyed your time with us and only a pity that you didn't have time to explore the wonders of Cape Town during the short time between your conferencing It will be a pleasure to welcome you back soon to the Mother City Warm regards JEFF ROSENBERG... More

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Additional Information about Southern Sun Waterfront Cape Town

Address: 1 Lower Buitengracht Street | Private Bag X3, Waterfront, Cape Town Central 8001, South Africa
Phone Number:
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Southern Sun Waterfront Cape Town 4*
Number of rooms: 546
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Also Known As:
Southern Sun Waterfront Cape Town Hotel Cape Town Central
Cape Town Southern Sun Waterfront
Southern Sun Waterfront Cape Town South Africa

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