We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 122 Cape Town Central hotels »

Southern Sun Waterfront Cape Town

1 Lower Buitengracht Street, Cape Town Central 8001, South Africa
Hotel amenities
Offers & Announcements
15% off room rate
Ranked #47 of 122 hotels in Cape Town Central
4.0 of 5 stars 215 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

215 reviews from our community

What travelers say about this hotel
  • Very good(5)
  • Room service(4)
  • Min walk(4)
  • Shuttle buses(3)
  • First day(3)
  • South Africa(3)
  • Breakfast buffet(3)
  • Table Mountain(3)
Traveler rating
    88
    92
    23
    10
    2
Only show reviews for Family (39) | Couples (72) | Business (47)
Date Rating
visit2011
Prague, Czech Republic
Senior Reviewer
6 reviews
5 of 5 stars Reviewed February 3, 2012

I visited this hotel on a business trip. the location is perfect: restaurants and shops on the harbour can be reached by 15 minutes walk, cenference centre, hotels, business buildings all in walking distance. Rooms are well equipped - not too large, but enough for a business visit and certainly for a touristic one, even on a period of a... More

Was this review helpful? Yes
HotelManagement_10, Manager at Southern Sun Waterfront Cape Town, responded to this review
February 6, 2012

Dear Valued Guest, Thank you for taking the time to post your review on Tripadvisor. It is valuable feedback such as yours that allows us to continuously improve our service delivery. I am delighted that we were able to deliveron your expectations, and your positive feedback is an encouragement for all the staff. I would like to thank you for... More

savage50
ireland
Reviewer
5 reviews
1 helpful vote
5 of 5 stars Reviewed February 1, 2012

hello we stayed at this hotel for five days in Jan it was absolutely fab we were waited on hand and food room service excellent food was fab bar were were friendly pool side attendant were great they came to us very trust worthy as i lost an item and was returned to me by staff no negative fed back,... More

Was this review helpful? Yes
HotelManagement_10, Manager at Southern Sun Waterfront Cape Town, responded to this review
February 2, 2012

Dear Valued Guest, Thank you for taking the time to post your review on Tripadvisor. It is valuable feedback such as yours that allows us to continuously improve our service delivery. I am delighted that we were able to deliver on your expectations, and your positive feedback is an encouragement for all the staff. I would like to thank you... More

8ee8y
England
Senior Reviewer
6 reviews
7 helpful votes
3 of 5 stars Reviewed January 30, 2012

I've stayed here a number of times on business over the last few months, although generally a good hotel, the standard of service the hotel provides seems to be getting lower. The check in process at the reception painfully slow and that is for me, someone they saw a few weeks ago that knows the process! I'd not read the... More

Was this review helpful? Yes
HotelManagement_10, Manager at Southern Sun Waterfront Cape Town, responded to this review
February 2, 2012

Dear Valued Guest, Thank you for taking the time to post your review on Tripadvisor. It is valuable feedback such as yours that allows us to continuously improve our service delivery. Please accept our sincere apologies for the service inconsistencies you experienced during your recent stay with us. This is definitely not our standard and the issues you highlighted are... More

robert11111111
Northampton, United Kingdom
Reviewer
5 reviews
1 helpful vote
5 of 5 stars Reviewed January 26, 2012

we stayed at the waterfront last week and can say that it met all our expectations. Staff friendly rooms very clean although on the small side. Suttle to the va centre runs every 30 mins and is always on time. Breakfast was one of the best we have had in a hotel outside the uk. Small minus point if you... More

Was this review helpful? Yes
HotelManagement_10, Manager at Southern Sun Waterfront Cape Town, responded to this review
February 1, 2012

Dear Valued Guest, Thank you for taking the time to post your review on Tripadvisor. It is valuable feedback such as yours that allows us to continuously improve our service delivery. I am delighted that we were able to deliver on your expectations, and your positive feedback is an encouragement for all the staff. I would like to thank you... More

Adrienne999
Nairobi, Kenya
Senior Contributor
39 reviews
6 helpful votes
4 of 5 stars Reviewed January 22, 2012

My husband and I, together with our friend stayed at the Southern Sun Waterfront hotel for four nights at the final end of our trip. The hotel was excellent. We had lovely rooms on the 14th floor with a view to the Table Mountains. The breakfast provided was a sumptous buffet, more than enough excellent food to satisfy anyone's taste.... More

Was this review helpful? Yes
HotelManagement_10, Manager at Southern Sun Waterfront Cape Town, responded to this review
January 26, 2012

Dear Valued Guest, Thank you for taking the time to post your review on Tripadvisor. It is valuable feedback such as yours that allows us to continuously improve our service delivery. I am delighted that we were able to deliver and also exceed on your expectations, and your positive feedback is an encouragement for all the staff. I would like... More

Cincykid77
Cape Town Central, South Africa
1 review
3 of 5 stars Reviewed January 18, 2012

The hotel, although "looking" like a 5-star hotel, treats its guest more like a Holiday Inn Express. The hotel "nickel and dimes"; charges for internet access, charges for the shuttle to the Waterfront unless you have a sticker on your registration form, charges a R200 deposit for the use of an adapter. I had hair in my breakfast, and when... More

Was this review helpful? Yes
HotelManagement_10, Manager at Southern Sun Waterfront Cape Town, responded to this review
January 20, 2012

Dear Valued Guest, Thank you for taking the time to post your review on Tripadvisor. It is valuable feedback such as yours that allows us to continuously improve our service delivery. Please accept our sincere apologies for the service inconsistencies you experienced during your recent stay with us. This is definitely not our standard and the issues you highlighted are... More

munstermanTralee
tralee
Contributor
12 reviews
2 helpful votes
4 of 5 stars Reviewed January 15, 2012

top hotel nice rooms good location staff excellent very clean got it all stayed for honeymoon would recomend More

Was this review helpful? Yes
HotelManagement_10, Manager at Southern Sun Waterfront Cape Town, responded to this review
January 17, 2012

Dear Valued Guest, Thank you for taking the time to post your review on Tripadvisor. It is valuable feedback such as yours that allows us to continuously improve our service delivery. I am delighted that we were able to deliver and also exceed on your expectations during your honeymoon, and your positive feedback is an encouragement for all the staff.... More

EOS-User
UK
2 reviews
2 helpful votes
5 of 5 stars Reviewed January 13, 2012
1
person found this review helpful

Over the past six years we have enjoyed four trips to Cape Town and stayed at the Southern Sun each time! Our first trip made us want to come back, and subsequent visits haven't changed that view! Ideally located within a short walk of each of the waterfront and downtown, and with super easy access to the freeways out of... More

Was this review helpful? Yes
HotelManagement_10, Manager at Southern Sun Waterfront Cape Town, responded to this review
January 17, 2012

Dear Valued Guest, Thank you for taking the time to post your review on Tripadvisor. It is valuable feedback such as yours that allows us to continuously improve our service delivery. As a regular guest I am delighted that we were able to deliver and also exceed on your expectations, and your positive feedback is an encouragement for all the... More

zabo
Johannesburg, South Africa
Senior Contributor
36 reviews
83 helpful votes
4 of 5 stars Reviewed January 11, 2012

As a member of Southern Sun Frequent guest I chose this hotel for a short stay over the New Year festive period 2011-2012. Having being to Cape Town on numerous visits before I was aware of the location of the hotel ideally and centrally situated within easy reach of most popular attractions, shopping , restaurants, night life and scenery. This... More

Was this review helpful? Yes
Imran J
Jeddah (Saudi Arabia)
Contributor
12 reviews
7 helpful votes
4 of 5 stars Reviewed January 7, 2012
2
people found this review helpful

I stayed at the Southern Sun originally back in 2008 with a friend. It was our first stay in Cape Town and the hotel definitely set a great standard. Ideally located near the Waterfront (with small charge shuttle service to the mall), the hotel is highly recommended for those looking for a stay in the city and near tourist sites.... More

Was this review helpful? Yes
HotelManagement_10, Manager at Southern Sun Waterfront Cape Town, responded to this review
January 13, 2012

Dear Valued Guest, Thank you for taking the time to post your review on Tripadvisor. It is valuable feedback such as yours that allows us to continuously improve our service delivery. I am delighted that we were able to deliver on your expectations, and your positive feedback is an encouragement for all the staff. I would like to thank you... More

Travelers who viewed Southern Sun Waterfront Cape Town also viewed

City Lodge V&A Waterfront
3.5 of 5 stars 59 Reviews
Cape Town Central, Cape Town
Show Prices ABS:HotelCheckRates-d303092?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Southern Sun The Cullinan
4 of 5 stars 181 Reviews
Cape Town Central, Cape Town
Show Prices ABS:HotelCheckRates-d309134?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Radisson Blu Hotel Waterfront, Cape Town
4 of 5 stars 270 Reviews
Cape Town Central, Cape Town
Show Prices ABS:HotelCheckRates-d305769?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 122 hotels in Cape Town Central, ranked by popularity »

Been to Southern Sun Waterfront Cape Town? Share your experiences!

Write a Review Add Photos Add Videos

Southern Sun Waterfront Cape Town Also Known As

  • Cape Town Southern Sun Waterfront
Address: 1 Lower Buitengracht Street, Cape Town Central 8001, South Africa

Is Southern Sun Waterfront Cape Town your business?

  • Manage your listing
Southern Sun Waterfront Cape Town
Show the lowest price for this hotel* (from our partners)
Show Prices