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All 120 Cape Town Central hotels

Southern Sun Waterfront Cape Town

4.0 of 5 Hotel   |   1 Lower Buitengracht Street | Private Bag X3, Waterfront, Cape Town Central 8001, South Africa
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Southern Sun Waterfront Cape Town
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Ranked #53 of 120 hotels in Cape Town Central
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
Ankit S Mumbai
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612 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mumbai
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We went on a trip to Cape Town and choose this hotel, it was a long journey and were delighted with warm welcome by hotel staff. we were in executive suit on floor 10 had a beautiful view table mountain. room quality and cleanliness is exceptional. however found less number of electric socket to charge cell phone and laptop. I... More

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CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear Ankit S Thank you for your valuable feedback We are delighted that you enjoyed your stay and that you found our services to your satisfaction. This certainly is the aim of all of our training programs and we look forward to welcoming you back on your next visit to Cape Town Warm regards JEFF ROSENBERG GENERAL MANAGER More

wiltshire
Senior Contributor
33 reviews 33 reviews
30 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here at the end of our South Africa tour and were pleased with the hotel overall. It is well located, ten minutes walk from the city and much the same from the waterfront. The shuttle service to the waterfront is excellent t though and very frequent. The room was comfortable if a little small. It had a good... More

Was this review helpful? Yes 1
CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear saraWiltshire, Thank you for your valuable feedback. we have taken note of your comments and we will ensure that due consideration is given to your suggestions it was a pleasure having you stay with us and we trust we will have the pleasure of welcoming you back on your next trip to Cape Town Warm regards JEFF ROSENBERG GENERAL... More

Pontefract, United Kingdom
Top Contributor
79 reviews 79 reviews
15 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice rooms - we got a lovely refurbished one on the 10th floor. Great views and a nice pool area. Great breakfast selection and also great service. Barman Riaz was extremely nice and took the time every night we were there to have conversations with myself and my friend - as well as the other guests. USeful shuttle buses to... More

Was this review helpful? Yes 1
CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear Sarah G, Thank you so much for your feedback We will ensure that your comments are passed on to Riaz, as I know that he will appreciate this It was a pleasure to have you stay with us and we hope to see you back on your next trip to Cape Town Warm regards JEFF ROSENBERG GENERAL MANAGER More

durban
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed for 3 nights in March on a business trip. Within walking distance to CTICC and 5 minute drive to V & A Waterfront. Rooms are clean and spacious. Buffet breakfast menu has everything and in-room dining is exceptional. The service from check-in to restaurant dining to room service is on par with a 5 star hotel. Staff are super... More

Was this review helpful? Yes 1
CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear dbnsa, We truly appreciate your comments following your recent stay with us. All of your feedback will be shared with our team members at our next monthly meeting and we look forward to seeing you back real soon Warm regards JEFF ROSENBERG GENERAL MANAGER More

Albion, Mauritius
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Was looking to get some rest to be fit for work at half day. Unfortunately people starts to drill in the room next to mine at 08:30 a.m. I called to complain and the message was this works was schedule and they cannot stop. Why put guest in a room when there will be schedule heavy work next door.????

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CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear Ashley J, Thank you for your feedback. In addition to the correspondence from my Guest Relations Manager , I would also like to apologise for the disturbance that you experienced whilst trying to sleep. The incident is truly unfortunate and we will ensure that you are allocated a quieter room on your next visit Once again please accept our... More

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Convienient to Waterfront easy access from Airport. Excellent service in all areas of the Hotel. Room modern and comfortable. Breakfast excellent. Parking in building always available. Swimming pool welcome and well maintained

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes 2
CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear Graham W, Thank you for your feedback. We really look forward to receiving our guest comments as this allows us to constantly work at improving our service levels. Once again , many thanks and we look forward to welcoming you back on your next trip to Cape Town Warm regards JEFF ROSENBERG GENERAL MANAGER More

Johannesburg, South Africa
Top Contributor
97 reviews 97 reviews
36 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

The renovations at this hotel have vastly improved the experience since I last stayed here. My room was clearly upgraded to a suite as I am a frequent guest of the hotel chain. The breakfast staff were very accommodating to us. My husband and I were there for separate business trips and converged at the same hotel. The customer services... More

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes 1
CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear SZavahir, Thank you for taking the time & trouble to post your comments following your recent stay with us I can assure you that we truly value your feedback as we continuously strive for service excellence. Our refurbishment programme in our rooms have really received rave reports , and we are pleased that you enjoyed the overall experience Once... More

Dublin, Ireland
1 review
5 of 5 stars Reviewed 1 week ago

Southern Sun Waterfront is very well located close to shops, markets and the Waterfront. The staff were very welcoming, friendly and helpful throughout my stay. The hotel itself is always clean and well presented, rooms cleaned daily, wake up call always on time, bar are and pool always clean. I ate breakfast and dinner in the hotel and I can't... More

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear StephenCranley, Thank you so very much for your feedback following your recent stay with us. Please rest assured that we value your comments and we will ensure that they are passed on to our team members accordingly Warm regards JEFF ROSENBERG GENERAL MANAGER More

Southampton, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Large, modern hotel linked to the V&A by an excellent shuttle bus service. Clean, comfortable with very helpful and willing staff. Excellent and extensive buffet breakfast included. Evening buffet style dinner was also extensive, varied and very good value. A defective a/c unit in our room elicited a rapid move to an alternative room. I would visit there again.

Was this review helpful? Yes 2
CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear michael_staddon, Many thanks for your feedback - we truly value your input as this enables us to constantly monitor our service levels . We are pleased that you enjoyed your stay with us and we look forward to welcoming you back on your next visit to Cape Town Warm regards JEFF ROSENBERG GENERAL MANAGER More

Tashkent, Uzbekistan
1 review
4 of 5 stars Reviewed 2 weeks ago

Dear Sir/Madam, 26-28 of January 2014 I was staying in Southern Sun Waterfront hotel. During my stay I very enjoyed with services, breakfast and others. Staff are really helpfull. I would also recommend this hotel as my stay was perfect. But after arriving back home I found out that withdrew sum as deposit in amount of 740.00 ZAR did not... More

Was this review helpful? Yes
CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear Traveller 595654, Thank you for your feedback following your recent stay with us We are pleased that you enjoyed your overall experience and have taken note of your query, which we are currently investigating. As soon as we have got some information on this, we will reply to the e-mail address that you provided. Warm regards, JEFF ROSENBERG GENERAL... More

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Additional Information about Southern Sun Waterfront Cape Town

Also Known As:
Southern Sun Waterfront Cape Town Hotel Cape Town Central
Southern Sun Waterfront Cape Town Hotel
Cape Town Southern Sun Waterfront
Southern Sun Waterfront Cape Town South Africa
Address: 1 Lower Buitengracht Street | Private Bag X3, Waterfront, Cape Town Central 8001, South Africa
Phone Number:
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#39 Business Hotel in Cape Town Central
#41 Family Hotel in Cape Town Central
#48 Luxury Hotel in Cape Town Central
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Southern Sun Waterfront Cape Town 4*
Official Description (provided by the hotel):
Wonderful sunsets over the Atlantic Ocean assist in making the Southern Sun Waterfront Cape Town a preferred business and holiday destination. A mere 15 minutes’ drive from Cape Town International Airport, a 5 minute walk from the Cape Town International Convention Centre (CTICC) and within walking distance to the V&A Waterfront, this hotel is superbly located to offer every guest easy access to the sights and sounds of Cape Town. Breathtaking views of Table Mountain can be enjoyed from rooms that offer all the quality and comfort you would expect from a full service hotel. Offering guests a fitness centre, a pool and convenient meeting rooms and a business centre, the Southern Sun Waterfront Cape Town caters for all possible business or leisure traveller needs.Modern, chic and spaciously comfortable, these Waterfront hotel rooms offer guests a rejuvenating, fully serviced escape from the bustling energy of Cape Town. The décor is tasteful and classy with an edge. Amenities cater for all possible requirements and include 24 hour in room dining and a host of channels available on satellite. Business travellers can make use of the in room wireless internet access and the workstation with work lamp. Smoking and wheelchair accessible rooms are available on request.Unique cuisine and relaxed dining are just two of the many aspects that make this a simply superb dining experience to all restaurant guests. The Yizani Restaurant is inspired by everything local and isauthentically South African. Yizani translates as “Come in...Welcome” in Xhosa, and is perfectly appropriate in that this restaurant offers a world-class welcome that sets the scene for the experience to follow. ... more   less 
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