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All 101 Cape Town Central hotels

Southern Sun Waterfront Cape Town

4.0 of 5 Hotel   |   1 Lower Buitengracht Street | Private Bag X3, Waterfront, Cape Town Central 8001, South Africa
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81%
Ranked #48 of 101 hotels in Cape Town Central
A recent review
4 of 5 stars reviewed 3 days ago
Karyneg28 Beau Bassin - Rose Hill
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679 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
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Beau Bassin - Rose Hill
1 review
4 of 5 stars Reviewed 3 days ago NEW

Well situated! Good staff! Good room! Clean! I recomanded! Waterfront walking distance or got a Shuttle from the hotel, very nice to them! Taste the Hot chocolat in the afternoon, succulent!! Nice view from the room on the Waterfront!

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear Karyneg28 Thank you for your great comments following your recent stay with us We will certainly share your thoughts with our team members - as this will assist to drive them to even better levels of service Warm regards JEFF ROSENBERG GENERAL MANAGER More

Cape Town, South Africa
1 review
5 of 5 stars Reviewed 5 days ago NEW

This was only an one night stay but our stay this past Saturday was one of the best hotel experiences we have had at Tsogo Sun hotels to date given my long stay history with the hotel chain. Hotel facilities are good, staff efficient and pleasant. Felt really at home at the hotel.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear Ryan J Thank you for your positive comments following your recent stay with us I can assure you - we look at all guest feedback very closely and take all suggestions very seriously in order to constantly improve on and improve on our service levels Warm regards JEFF ROSENBERG GENERAL MANAGER More

Beijing, China
1 review
4 of 5 stars Reviewed 6 days ago NEW

This is a good hotel, near the cape town international convention center. You can just spend 3 minutes to walk to the sightseeing bus stop. The breakfast is excellent and the room is clean, but, the price is a bit expensive.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear Juan L Thank you for your valuable feedback We will certainly utilize your comments to assist us in our quest of working towards achieving service excellence Your description of the experience you enjoyed will be communicated to our tram members For their motivation Warm regards JEFF ROSENBERG GENERAL MANAGER More

Cape Town, South Africa
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Emailed to ask a question a few days before arrival - to this day I have yet to receive a response Poor check in experience - waited a long time and was told to wait some time by a lady who was doing admin that probably could have been deferred There is building work going on - i was not... More

Was this review helpful? Yes 2
CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear Frequent T Thank you for posting your comments following your recent stay with us. As mentioned to you by our Guest Relations Manager when she responded to you on our guest satisfaction survey , we take all feedback from our guests very seriously, as we strive for service excellence. Clearly , in your case , we seemed to have... More

Recife, Brazil
2 reviews
5 of 5 stars Reviewed 1 week ago

The services are very nice. The staff is professional. The location is excellent, very close of Waterfront and 20 min from airport. There is a free shuttle service to Waterfront. The rooms are confortable. Fair price.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear Manoel M Thank you so much for your feedback following your recent stay at the Southern Sun Waterfront We are truly delighted that you enjoyed our services and facilities as this assists us in ensuring that we maintain our standards to the best possible levels Warm regards JEFF ROSENBERG GENERAL MANAGER More

Knysna, South Africa
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Hotel is an all round amazing Hotel. This was my second time staying here and they keep on impressing me. The consistency in service and guest experience ensures that from check in to check out you feel like the only person staying here. We regularly stay at Hotels and infact have been on the road for the last 2... More

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CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear Virtual Accomodation, Thank you so much for your valuable feedback following your rent stay with us It is only through comments from our guests that we are able to constanty monitor our service levels as we strive for complete guest satisfaction. We are really pleased that you enjoyed your experience and we look forward to welcoming you back soon... More

Cape St Francis, South Africa
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is perfectly positioned for easy access and exits onto the freeways as well as the business centre of Cape Town - walking across the street to the International Conference Centre. The staff make the stay a pleasure as they are friendly and responsive to any request and the quality of the food at breakfast, dinner and in-room dining... More

Review collected in partnership with Tsogo Sun Hotels

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CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear ThaboCapeStFran.... Thank you for posting your experiences of your recent stay with us , on TripAdvisor We truly appreciate your time and feedback , as this assists us in constantly monitoring our service levels as we strive for service excellence Warm regards JEFF ROSENBERG GENERAL MANAGER More

Port Elizabeth, South Africa
Top Contributor
72 reviews 72 reviews
25 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Well posistioned just at the entrance to the waterfront. The hotel offers well appointed rooms. Clean and good service from staff. We had breakfast at the hotel easch morning, and it was pleantiful. Mangement seemed to be on top of things. We left the car at the hotel during our stay , and used the comlimentary shuttle to get in... More

Was this review helpful? Yes 1
CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear ian j Many thanks for your comments following your recent stay at the Southern Sun Waterfront Your feedback is greatly appreciated as this assists us in constantly managing and improving on our service levels We look forward to welcoming you back inn the not too distant future Warm regards JEFF ROSENBERG GENERAL MANAGER More

Paris, France
1 review
5 of 5 stars Reviewed 2 weeks ago

Nice location , rooms are nicely renewed , people are nice / welcoming. I stay there 2-4 times a year , good to recomend to friends and family. Easy to reach by arriving from A1and A2 , close from waterfrond and table mountain. A nice / quiet place to relax in the city of Cape Town.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear Carelpfaff, Thank you for feedback following your recent stay with us We truly appreciate your comments as they will motivate our staff to continue to provide excellent service Warm regards JEFF ROSENBERG GENERAL MANAGER More

Margate, South Africa
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent heart warming people/ staff. Room clean all the time. Linen changed everyday.Very reachable to all areas of interest to my family ....hey hey don't move this hotel.. the location is best. I liked the excellent service especially for having all my needs surpassed by staff and management. All staff at restaurant in a happy mood enjoying their work and... More

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
CapeTownJeff, General Manager at Southern Sun Waterfront Cape Town, responded to this review

Dear WELCOMEBHEKIN, Thank you so very much for your detailed feedback following your recent stay with us It is only through guest comments , such as yours , that we are able to constantly monitor our service levels as we strive for service excellence We look forward to welcoming you back in the not too distant future Warm regards JEFF... More

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Additional Information about Southern Sun Waterfront Cape Town

Address: 1 Lower Buitengracht Street | Private Bag X3, Waterfront, Cape Town Central 8001, South Africa
Phone Number:
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Southern Sun Waterfront Cape Town 4*
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Also Known As:
Southern Sun Waterfront Cape Town Hotel Cape Town Central
Cape Town Southern Sun Waterfront
Southern Sun Waterfront Cape Town South Africa

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#31 Business Hotel in Cape Town Central #37 Family Hotel in Cape Town Central #45 Luxury Hotel in Cape Town Central #46 Romantic Hotel in Cape Town Central
Hotel Class
Official Description (provided by the hotel)
Wonderful sunsets over the Atlantic Ocean assist in making the Southern Sun Waterfront Cape Town a preferred business and holiday destination. A mere 15 minutes’ drive from Cape Town International Airport, a 5 minute walk from the Cape Town International Convention Centre (CTICC) and within walking distance to the V&A Waterfront, this hotel is superbly located to offer every guest easy access to the sights and sounds of Cape Town. Breathtaking views of Table Mountain can be enjoyed from rooms that offer all the quality and comfort you would expect from a full service hotel. Offering guests a fitness centre, a pool and convenient meeting rooms and a business centre, the Southern Sun Waterfront Cape Town caters for all possible business or leisure traveller needs.Modern, chic and spaciously comfortable, these Waterfront hotel rooms offer guests a rejuvenating, fully serviced escape from the bustling energy of Cape Town. The décor is tasteful and classy with an edge. Amenities cater for all possible requirements and include 24 hour in room dining and a host of channels available on satellite. Business travellers can make use of the in room wireless internet access and the workstation with work lamp. Smoking and wheelchair accessible rooms are available on request.Unique cuisine and relaxed dining are just two of the many aspects that make this a simply superb dining experience to all restaurant guests. The Yizani Restaurant is inspired by everything local and isauthentically South African. Yizani translates as “Come in...Welcome” in Xhosa, and is perfectly appropriate in that this restaurant offers a world-class welcome that sets the scene for the experience to follow. ... more   less 
Number of rooms
546

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