We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Charles

137 Waterkant Street | De Waterkant, Cape Town Central 8000, South Africa
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Professional photos
The Charles
View Map
Add Photo Write a Review

37 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    11
    17
    8
    1
    0
See reviews for
2
18
6
4
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (37)
  • Mar-May only
    (11)
  • Jun-Aug only
    (6)
  • Sep-Nov only
    (8)
  • Dec-Feb only
    (12)
All months
Durban, South Africa
Level Contributor
105 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The rooms are comfortable and very clean. We had a room at the top so had great views over De Waterkant and the harbour. Also the hotel is ideally situated with shopping and restaurant within walking distance. Breakfast is through vouchers at a local place, the Village Cafe - which is a lovely little place down the road. (Major issue... More 

Was this review helpful? Yes
New York city
Level Contributor
47 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I debated whether I should write this review, because I really like this place. But I decided that perhaps my revised review might get management to address the problems I encountered recently. I recently stayed in the same unit I stayed in 6 months ago, studio 11, which is very nice and largely as depicted on their website. However, the... More 

Was this review helpful? Yes
Lagos, Nigeria
Level Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 11, 2015

I have stayed at The Charles for almost a week and have great memories. Although I have booked the cheapest room I have nothing to complain about. Room was spacious, cleaned every day, with fridge and coffee/tea available. There is also common area, great terrace with magnificent view. Staff ready to help. The Charles is located in very good place,... More 

Was this review helpful? Yes
Botswana
Level Contributor
48 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed April 26, 2015

I liked the look of The Charles. Small collection of rooms in an old house and the rooms were large and comfortable. They were pretty well serviced. I had a rook at the top so had a large terrace which I could access form my room which had a spectacular view of the CDB area of Cape Town and the... More 

Was this review helpful? Yes
Johannesburg, South Africa
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 20, 2015

This was my first time staying in Cape Town, and I was really happy that we stayed at the Charles. It's in a very vibey, central area, within walking distance to a lot of great restaurants and bars. Rooms were neat and had everything I needed. Would be great to extend the wifi to the whole hotel, and not just... More 

Was this review helpful? Yes
Kampala, Uganda
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed March 2, 2015

This review is of the service provided and not as the quality of the rooms. The rooms themselves are well appointed, good beds, clean linen, good bathrooms so as far as room amenities, things stack up they are very acceptable. There is no in room wifi unless you buy it !!!!!!!!!!!!!!!!!!!, or maybe there is, we were just shoulder shrugged... More 

Was this review helpful? Yes 1
New York city
Level Contributor
47 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed January 5, 2015

This place is quite fine, with friendly, forthcoming staff, safe and clean accommodations, good maid service, spacious outdoor decks, and reasonable rates, especially if you’re ultimately paying in dollars. Billed as a “luxury guest house,” it’s in reality just one of many other collections of rental rooms, studios, and cottages, squeezed into the De Waterkant area, once a neglected, dicey... More 

Was this review helpful? Yes
London, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 11, 2014

Thank you to everyone at the Charles for a lovely stay last week. Everyone was really helpful and friendly, particularly Jakob, who couldn't do enough for us. The room was really nice and comfortable and the views great. We felt looked and after and very safe at all times, so don't believe everything you read about that. Lots of shops... More 

Was this review helpful? Yes 1
Goteed1
Level Contributor
117 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 stars Reviewed December 10, 2014

On my first visit to Capetown I stayed here for 5 nights and was really happy with the choice. As mentioned in other reviews, the location is really wonderful. Very easy to walk to any other parts of the city you'd want to visit and easily accessible to the Mycity bus system. (Very simple to get here from the airport... More 

Was this review helpful? Yes
Harare, Zimbabwe
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 18, 2014

Interestingly, the majority of terraces in De Waterkaant utilise their rooftops, adding a cool vibe to the heights of the village. It was nice kicking back on the benches of The Charles rooftop observing other rooftop-ers sipping some bubbly while the sunset (cheese). The guesthouse is at an awesome location, quiet enough for you to sleep at night, loud enough... More 

Was this review helpful? Yes 1
DeWaterkantVillage, General Manager at The Charles, responded to this review

Thank you very much for your valued, honest feedback. We are glad that you had a great time while with us. There are always mixed feelings from various clientele about our "box" televisions. :) . We get some that say it complements the vibe of the area and the furnishings in some of our units. We also get a fairly... More 

Questions? Get answers from hotel staff and past guests. Ask a question

16 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (3)
Viewed
Dining (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Room/suite (9)
Viewed
Hotel & grounds (1)
Viewed
Other (3)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Cape Town Central hotels
0.0 mi away
De Waterkant Village
De Waterkant Village
#58 of 106 in Cape Town Central
4.0 of 5 stars 159 reviews
0.6 mi away
Holiday Inn Express Cape Town City Centre
Holiday Inn Express Cape Town Ci...
#52 of 106 in Cape Town Central
4.0 of 5 stars 447 reviews
0.5 mi away
Park Inn by Radisson Cape Town Foreshore
Park Inn by Radisson Cape Town F...
#54 of 106 in Cape Town Central
4.0 of 5 stars 409 reviews
Show Prices
Show Prices
Show Prices
1.2 mi away
Blackheath Lodge
Blackheath Lodge
#3 of 106 in Cape Town Central
5.0 of 5 stars 1,456 reviews
0.5 mi away
Three Cities Inn on the Square
Three Cities Inn on the Square
#77 of 106 in Cape Town Central
3.5 of 5 stars 328 reviews
0.0 mi away
Cape Finest Guesthouse
Cape Finest Guesthouse
#40 of 163 in Cape Town Central
5.0 of 5 stars 25 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay