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Protea Hotel Fire & Ice! Cape Town

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New Church Street | Tamboerskloof, Cape Town Central 8018, South Africa (Formerly Extreme Hotel)
Best prices for: 1 room 1 guest
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Protea Hotel Fire & Ice! Cape Town
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Protea Hotel Fire & Ice! Cape Town
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681 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ghent, Belgium
Contributor
11 reviews 11 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Very hip and trendy hotel, located at the end of long street where all the backpacker places, pubs and restaurants are. Stayed here 4 nights, was on a business trip and decided to add 2 nights to have a look around capetown. Hotel seems pretty busy and has a very popular lounge bar area. There were always lots of people... More 

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Cape Town Central, South Africa
Contributor
16 reviews 16 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This review must begin by congratulating Protea Group on the decor and excellent website images! The pictures filled us with expectation. Its unfortunate but we were particularly disappointed with the staff. The reception was Icey cold. The ladies at the desk treated us as if they were doing us a favour by checking us in. Furthermore, they demanded cash payment... More 

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Pretoria, South Africa
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Warm Capetonian welcome, amazing decor and great vibes with your cocktails at the bar. Quick breakaway to Cape Town and what a gem of a hotel in the coolest part of Cape Town to be! The hotel has a lovely spa apart from their super cool bar. Must come back in summer to try the pool! Thanks for amazing service... More 

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Senior Contributor
28 reviews 28 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We were checked in to the fire and ice for 5 nights at the beginning of our world tour. The hotel is located about 10 min from the main action (this is my preference). However if you want to shoot to the water front, Grab an UBER black car ($8usd). The rooms are small but well appointed and known for... More 

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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 5 days ago NEW

I just have been in this Hotel, the Loft Apartment is awesome! Have a good breakfast and the dinner is good! But is a hotel for young people, not romantic at all, the decoration it's a little "too much" for some people. But the loft part is awesome and the place is very close to Long Street, the street bar... More 

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Pretoria, South Africa
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Feedback card captured with number 559838. GUEST Title: ms GUEST Name: rogini GUEST Surname: govender GUEST E-mail: rogini@freedompark.co.za GUEST Contact Numbers: (work)012 3364092 Room Number: 416 Arrival Date: 14/04/2015 Rating: 0 GUEST Comment: I have never been to a more horrible hotel ever than this one. besides paying a small fortune for our stay by the company, the night that... More 

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Pershore, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Myself, my husband and 4 of my friends stayed here for 5 nights at the start of a 2.5 week visit to SA from the UK. After a near 24hr journey for some of us, we finally arrived at midday local time only to find that Loft 5, a suite four of us were sharing, was not ready. The other... More 

Was this review helpful? Yes 2
Cape Town Central, South Africa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

i had a problem with my daughters after party matric dance being a place for them to change. One call to Daryn at the Cape Town hotel and no problem. The hotel made a plan and supplied a room for them to use. Seriously good service and they have earned my loyalty forever. I will also try and find a... More 

Was this review helpful? Yes 1
Janneman B, General Manager at Protea Hotel Fire & Ice! Cape Town, responded to this review

Dear CraigdHoman Thank you for sharing your experience and using the Fire & Ice! Cape Town We look forward to be of service in the future and I will share your compliments! Travel Safely Yours always Janneman More 

Cape Town, South Africa
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

My husband booked a tabel for my birthday on the 18th April 2015. Shawn was full of promises that it would be a wonderful evening. However when we arrived they had the booking wrong. Noboddy knew it was my birthday. Such a let down for my husband whom made such a efford. So now we are waiting for our food... More 

Was this review helpful? Yes 2
Janneman B, General Manager at Protea Hotel Fire & Ice! Cape Town, responded to this review

Dear DeoneDeGoede Thank you for supporitng my hotel for your dinner. I do apologise that we did not live up to your expectations and I thank you for the feedback on email after your dinner. Yours always Jannman More 

Pretoria, Gauteng, South Africa
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This flagship of Protea hotels is different, in a good way though. As they say, it's created with youth in mind, I agree. The good thing about it is that it's not far from the youth street of Cape Town ~ Long street. I stayed one night here and I liked the youthfulness of the hotel decor and theme. I... More 

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Janneman B, General Manager at Protea Hotel Fire & Ice! Cape Town, responded to this review

Dear Boo-ngane Thank you for staying at the Protea Hotel Fire & Ice! Cape Town I am glad you had a great experience at my hotel and I hope we can welcome you back again real soon - let me know when you are next in town so we can connect and get you that early check in late check... More 

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