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All 120 Cape Town Central hotels

Protea Hotel Fire & Ice! Cape Town

4.0 of 5 Hotel   |   New Church Street | Tamboerskloof, Cape Town Central 8018, South Africa (Formerly Extreme Hotel) (City Bowl)
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Protea Hotel Fire & Ice! Cape Town
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Ranked #70 of 120 hotels in Cape Town Central
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 6 days ago
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554 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 6 days ago NEW

Thanxs to Wonder for the stunning coffee!!! The Hotel is amazing and stunning decor The toilets,lifs,entrance and rooms is realy creative and well thought through. The smoking room is the best,I dont smoke but really liked the idea.

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South Africa
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 1 week ago

This innovative hotel is now tired: it needs an update and a good clean. The sink in the bathroom no longer drains, the shower smells. Blinds need some fixing, and the room generally needs a good airing. The aircon also stopped working. But the bed is so comfortable! slept well, and great view of table mountain. Pity the room is... More

Was this review helpful? Yes 1
Singapore
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed for 3 nights between 6 to 9th April. In fairness, I would like to compartmentalise my feedback. BIG NEGATIVE - Enroute Travel Agency Next Door (affiliated to the hotel). I arranged a personal driver for ZAR2800 for a full day tour to Stellenbosch on 8th April. Time of pick-up agreed at 9am. I waited till 9.15am and then... More

Was this review helpful? Yes 2
johancronje, General Manager at Protea Hotel Fire & Ice! Cape Town, responded to this review

Dear Erik K, Thank you for taking the time to complete a review about your recent stay at Protea Hotel Fire & Ice! Cape Town. We would like to take this opportunity to apologise for the disappointment you experienced at Enroute Travel & Adventure Centre. We would like to assure you that this is not our normal standard. All GUESTS... More

Cape Town Central, South Africa
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

If you looking for hip and modern with a twist then this is the hotel for you. I recently visited Cape Town and stayed in the Protea Hotel Fire and Ice. Staff attitude is excellent and all just want to help you and eNsure your stay is a good one. The rooms are very modern but a tad bit small.... More

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johancronje, General Manager at Protea Hotel Fire & Ice! Cape Town, responded to this review

Dear Eugene S, Thank you for taking the time to complete a review about your recent stay at Protea Hotel Fire & Ice! Cape Town. I am thrilled to hear that you enjoyed the hip and trendy interior, as well as finding great value in our Hotel rooms as well as Food & Beverage offerings. Our public areas create a... More

Dubai, Dubai, United Arab Emirates
Top Contributor
102 reviews 102 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

It is a difficult hotel to review, so I will try not to be unfair. The hotel has a unique style, not everybody will like, maybe not even get some of the stuff, but in my case it was not the right style for a business trip. The hotel style is trendy, or try to be, some sort of warehouse... More

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johancronje, General Manager at Protea Hotel Fire & Ice! Cape Town, responded to this review

Dear TPietscher, Thank-you for taking the time to post a review on TripAdvisor about your recent experience at our Hotel. We appreciate your constructive feedback on your experience with us. It is through such feedback that we are able to constantly improve and build on the service experiences we provide. I would like to apologize for your disappointment regarding the... More

Melbourne, Australia
Contributor
12 reviews 12 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This is a great palce to stay in Capetown. The decor is quirky and the shower cubicle in the bed room took us aback at first, but we soon got used to it, my wife enjoyed being able to watch the TV from the shower. The staff were incredibly helpfull, the location is handy to most areas, the view of... More

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johancronje, General Manager at Protea Hotel Fire & Ice! Cape Town, responded to this review

Dear MMeehan_13, Thank you for posting a comment on TripAdvisor after your recent stay at Protea Hotel Fire & Ice! Cape Town. Thank you for your compliment on our Hotel TEAM and our product, we are truly lucky to have such stars working alongside us. I am thrilled to hear that you enjoyed the hip and trendy interior, as well... More

Gaborone, Botswana
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great front desk, housekeeping and restaurant staff. Clean modern and hip! Enjoyed my stay there, my room had an amazing view of the city and table mountain, took lots of pics. Comfortable bed too. The highlight for me was the breakfast and business centre though I would advise that you do something about the cigarette stench in the business centre.... More

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johancronje, General Manager at Protea Hotel Fire & Ice! Cape Town, responded to this review

Dear Boi2melow, Thank you for taking the time to post a review on TripAdvisor. Meeting and exceeding GUESTS' expectations can only be achieved through efficient and friendly, personalised service. The disappointment you experienced with our ironing boards are definitely not the standard we strive to achieve. Please be assured that your concern has been reviewed in the most serious light... More

Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Funky would definitely describe this hotel accurately. It also has clean rooms, quirky and unique decor, good location, and reasonably priced. Fun place to stay while visiting Cape Town, great breakfast buffet set up in the mornings. I enjoyed my stay here with friends.

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johancronje, General Manager at Protea Hotel Fire & Ice! Cape Town, responded to this review

Dear HilaryCianciolo, Thank you for taking the time to post such an awesome review on TripAdvisor after your recent stay at Protea Hotel Fire & Ice! Cape Town. Your review captures the authentic service culture that we strive to offer our GUESTS. We are pleased to hear that the food, décor and all round experience has gained your stamp of... More

Johannesburg, South Africa
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 19, 2014

The Fire & Ice Hotel in New Church Street, Cape Town is apparently a four-star establishment. We found this extremely hard to believe. Our room was pokey and small, and extremely poorly designed. There is no privacy in the shower. Whoever else is in the room can see you stark naked. The cheap décor is kitsch and pretentious and there... More

Was this review helpful? Yes 1
johancronje, General Manager at Protea Hotel Fire & Ice! Cape Town, responded to this review

Dear Christo S, Thank you for taking the time to complete a review about your recent stay at Protea Hotel Fire & Ice! Cape Town. We would like to take this opportunity to apologise for the disappointment you experienced due to your room not being serviced properly, no suitable parking being available as well as the lack of service which... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 15, 2014

Nice quirky hotel close to Long Street entertainment; (if you're walking beware of the hill going back to hotel, it's steep)! Great staff, clean rooms and excellent restaurant (definitely have to try their shakes)! Cannot comment on price as company always picks up the tab but always glad they book me here!

Was this review helpful? Yes 1
johancronje, General Manager at Protea Hotel Fire & Ice! Cape Town, responded to this review

Dear Tom F, Thank you for taking the time to complete a review about your recent stay at Protea Hotel Fire & Ice! Cape Town. Thank you for your compliment on our Hotel TEAM and our product, we are truly lucky to have such stars working alongside us. It was our pleasure to accommodate you, and your interest and loyalty... More

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Additional Information about Protea Hotel Fire & Ice! Cape Town

Also Known As:
Protea Hotel Fire And Ice! Cape Town
Protea Hotel Fire Ice
Protea Hotel Cape Town
Extreme Hotel Cape Town
Protea Hotel Fire & Ice! Cape Town South Africa
Address: New Church Street | Tamboerskloof, Cape Town Central 8018, South Africa (Formerly Extreme Hotel)
Location: South Africa > Western Cape > Cape Town > Cape Town Central > City Bowl
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#58 Luxury Hotel in Cape Town Central
Price Range (Based on Average Rates): $
Hotel Class:4 star — Protea Hotel Fire & Ice! Cape Town 4*
Official Description (provided by the hotel):
Prepare to be blown away with the same force as the winds of the iconic Cape South-Easter as you step into the ultra-cool Protea Hotel Fire & Ice! Cape Town. This extreme hotel, in the heart of the vibrant Mother City, offers adventure-seekers an accommodation option with a difference. A retro suspended pod chair welcomes travel weary GUESTS at reception. Beat the heat with a frosty-cold beer that awaits you in the built-in ice buckets at the bar and chill out in a booth or on the relaxation deck with a sizzling sexy cocktail. Attention to detail, personal service, and never forgetting to seize life and live it to the full' make Protea Hotel Fire & Ice! Cape Town stand out from the crowd. We take service levels very, very seriously, but never take life too seriously. It is set in the heart of Cape Town, a stone’s throw away from the best vibrant nightlife hotspots, cafés and restaurants; not to mention the bustling CBD and world class Cape Town International Convention Centre. So whether you are travelling for business or pleasure, with a tour group or as an independent traveller, you’ll be welcomed by like-minded adventurers at Protea Hotel Fire & Ice! Cape Town. ... more   less 
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