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All 102 Cape Town Central hotels

Protea Hotel Fire & Ice! Cape Town

4.0 of 5 Hotel   |   New Church Street | Tamboerskloof, Cape Town Central 8018, South Africa (Formerly Extreme Hotel) (City Bowl)
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Ranked #64 of 102 hotels in Cape Town Central
A recent review
4 of 5 stars reviewed 4 days ago
Nick P
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571 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
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English first
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We booked this hotel because it was in budget and close to another venue where we were hosting an event. Once all booked I then looked at the reviews and I can see where most people are coming from and also see what their expectations were. The staff are great, friendly, welcoming and helpful. The room is itself is light... More

Was this review helpful? Yes
Janneman B, General Manager at Protea Hotel Fire & Ice! Cape Town, responded to this review

Dear Nick P Thank you for staying at the Protea Hotel Fire & Ice! Cape Town and for taking the time to write a review. We have an awesome TEAM at the hotel and they are always trying to give the best GUEST service - your compliment will be shared with them. We are in the process of rebuilding our... More

Johannesburg, South Africa
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I had the privilege of staying, for business, at this Hotel for 8 days. Pse know that I travel extensively throughout South Africa and that living in hotels is like second nature. Was I blown away with the level of service, friendliness of the staff in this hotel. On my first night there I was greeted by every single staff... More

Was this review helpful? Yes 1
Janneman B, General Manager at Protea Hotel Fire & Ice! Cape Town, responded to this review

Dear Verdi B Thank you for staying at the Protea Hotel Fire & Ice! Cape Town and thank you for taking the time to write a review. We are always in search of excellence and the service culture of the hotel is not only to meet expectations but to exceed them - I will share your compliments with the TEAM... More

Caledon, South Africa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My first choice of a place to stay away from home in the Cape Town area. Central. Close to the Waterfront. Staff are super friendly! The food are very good. They are an eco friendly hotel. The rooms are very comfortable and quiet.

Was this review helpful? Yes 1
Janneman B, General Manager at Protea Hotel Fire & Ice! Cape Town, responded to this review

Dear JacoMari2014 Thank You making us your first choice of hotel in Cape Town - truly appreciated! We are almost done with our new social space and I am very excited to share it with your - please let us know when you are back in town again so we can make sure we have a room for you and... More

Cape Town, South Africa
1 review
1 of 5 stars Reviewed 1 week ago

Rooms are small and poorly designed, and the price is about 30% higher than better hotels in Cape Town. Parking costs extra and there's no guaranteed spaces for guests. Instant coffee where most similar hotels now have an espresso machine.

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Janneman B, General Manager at Protea Hotel Fire & Ice! Cape Town, responded to this review

Dear NLSM2014 Thank You for staying at the Protea Hotel Fire & Ice! Cape Town and for taking the time to write a review. We have a selection of room types available from standard to a two bedroom loft apartment - have a look online or call us for your next reservation and we can find the right room for... More

Pretoria, South Africa
Top Contributor
52 reviews 52 reviews
40 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel for a week. I was hesitant because of the area. Although it is very central and close to everything, I was told to look out and be careful of the area at night. When I arrived in the evening to check in, I got parking in the street right in front of the hotel. And as... More

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Janneman B, General Manager at Protea Hotel Fire & Ice! Cape Town, responded to this review

Dear sonkoppie Thank you for staying at the Protea Hotel Fire & Ice! Cape Town and for taking the time to write a review. Thank you for the compliment - one of our principles is best GUEST service and we are always trying to exceed expectations. I am glad you booked a Superior room with a balcony - the view... More

United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed for business at the wonderful hotel, I've never been treated better by staff in all the hotels I've stayed, (all the bar staff were amazing papa, soso, wanda) the rooms are clean & well looked after, I have no bad words for this hotel apart from having to leave it! Food is brilliant & so yummy with so many... More

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Janneman B, General Manager at Protea Hotel Fire & Ice! Cape Town, responded to this review

Dear Chloe S Thank you for staying at the Protea Hotel Fire & Ice! Cape Town and for taking the time to write a review. I have shared your compliments with the TEAM and it is much appreciated. The hotel is located close to many of Cape Town's main attractions and you can choose if you want a fiery or... More

Johannesburg, South Africa
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed over for business. Great location. Fabulous interiors. Bedrooms are designed with comfort in mind. I liked the coffee/tea tray. My room looked out onto Table Mountain and a great cityscape at night. Service is great. We loved the "Launchpad" - the menu is creative, food was delicious. This hotel is firmly on my list of best hotels in... More

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Janneman B, General Manager at Protea Hotel Fire & Ice! Cape Town, responded to this review

Dear Alta W Thank you for staying at the Protea Hotel Fire and Ice! Cape Town and for taking the time to write a review. The hotel has breathtaking views of Table Mountain and each lift has a different theme - be sure to get into all of them and post some selfies on facebook. We are in the final... More

Richmond, Virginia
Contributor
17 reviews 17 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here while on our honeymoon and it is a great location if you like to get out and see lots of different things. The hotel is more in the center of town, but close to everything. It's a short cab ride to the waterfront or to Table Mountain. There are lots museums, cafes and restaurants nearby. We appreciated... More

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johancronje, General Manager at Protea Hotel Fire & Ice! Cape Town, responded to this review

Dear Jeremy W, Thank you for your recent review on TripAdvisor about your experience at Protea Hotel Fire & Ice! Cape Town. I am delighted to hear that you enjoyed your experience at our Hotel and that you were able to explore the city and all it has to offer. Thank you for staying with us and we hope to... More

Canberra, Australian Capital Territory, Australia
Contributor
11 reviews 11 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was a interesting hotel. I liked the industrial chic in the dining room and someone had fun designing the rooms and the lifts. We unfortunately visited when a very large conference group had booked in and therefore it felt as if a plague of locusts had decended at breakfasts and lunches and there was nothing left fand no clean... More

Was this review helpful? Yes
johancronje, General Manager at Protea Hotel Fire & Ice! Cape Town, responded to this review

Dear FayStenhouse, Thank you for your recent review on TripAdvisor about your experience at Protea Hotel Fire & Ice! Cape Town. We rely on GUEST feedback to determine both the positive and negative aspects of our Hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us, and we appreciate your comments. We are glad... More

Anchorage
Contributor
13 reviews 13 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

When we checked in our room had problems including a badly smelling toilet. The bed really did not fit the room as it was a narrow gap between the foot if the bed and the window, which was quite small. Probably a budget room booked by our tour. Hotel made it right with new room. Showers were lined with reflective... More

Was this review helpful? Yes
johancronje, General Manager at Protea Hotel Fire & Ice! Cape Town, responded to this review

Dear WanderBob, Thank you for your recent review on TripAdvisor about your experience at Protea Hotel Fire & Ice! Cape Town. We appreciate your constructive feedback on your stay with us and we are glad to read that our TEAM was able to assist you with a better room immediately. Thank you for your compliment on our Hotel TEAM, we... More

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Additional Information about Protea Hotel Fire & Ice! Cape Town

Address: New Church Street | Tamboerskloof, Cape Town Central 8018, South Africa (Formerly Extreme Hotel)
Location: South Africa > Western Cape > Cape Town > Cape Town Central > City Bowl
Price Range (Based on Average Rates): $
Hotel Class:4 star — Protea Hotel Fire & Ice! Cape Town 4*
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Also Known As:
Protea Hotel Fire And Ice! Cape Town
Protea Hotel Fire & Ice! Cape Town South Africa
Protea Hotel Cape Town
Extreme Hotel Cape Town

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#25 Spa Hotel in Cape Town Central #43 Business Hotel in Cape Town Central #46 Family Hotel in Cape Town Central #54 Luxury Hotel in Cape Town Central
Hotel Class
Official Description (provided by the hotel)
Prepare to be blown away with the same force as the winds of the iconic Cape South-Easter as you step into the ultra-cool Protea Hotel Fire & Ice! Cape Town. This extreme hotel, in the heart of the vibrant Mother City, offers adventure-seekers an accommodation option with a difference. A retro suspended pod chair welcomes travel weary GUESTS at reception. Beat the heat with a frosty-cold beer that awaits you in the built-in ice buckets at the bar and chill out in a booth or on the relaxation deck with a sizzling sexy cocktail. Attention to detail, personal service, and never forgetting to seize life and live it to the full' make Protea Hotel Fire & Ice! Cape Town stand out from the crowd. We take service levels very, very seriously, but never take life too seriously. It is set in the heart of Cape Town, a stone’s throw away from the best vibrant nightlife hotspots, cafés and restaurants; not to mention the bustling CBD and world class Cape Town International Convention Centre. So whether you are travelling for business or pleasure, with a tour group or as an independent traveller, you’ll be welcomed by like-minded adventurers at Protea Hotel Fire & Ice! Cape Town. ... more   less 
Number of rooms
201

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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