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Protea Hotel Fire & Ice!


Protea Hotel Fire & Ice!
Hotel class 3 of 5
New Church & Bree Street | (formerly Extreme Hotel), Cape Town 8018, South Africa
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Traveler Reviews

93% Recommend
4.5 of 5 stars 65 reviews
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By trip type
All (65)
[ Date ] [ Rating ]
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5 of 5 stars
kokostravels 1 contribution
wales
Jul 16, 2009 | Trip type: Couples New

My boyfriend and i stayed at the fire& ice in january this year, and as we have just booked again for next year ithought it was wrong of me not to have put a review on TA. From the moment you arrive at F& I the staff can not do enough for you - especially Oliver, who no matter whether... more

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5 of 5 stars
jcsaguisag 2 contributions
philippines
Jul 1, 2009 | Trip type: Couples

I saw the hotel on tripadvisor and thought it was perfect for me and my husband. It was such a hassle-free transaction booking 6 nights through the internet where they offer really really good deals. Taking note of the comments posted here, I emailed the hotel manager way before our trip and requested an executive room with a view of... more

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5 of 5 stars
aerial77_00 2 contributions
Singapore
Jun 17, 2009 | Trip type: Couples

Unlike other websites that featured nice pictures but end up disappointed upon checkin-in, Fire & Ice is exactly the opposite ! What you see is what you get ! Modern, fresh, hip, funky, colourful ... we spent quite a considerable time exploring the hotel itself, with so many features at every corner not to be missed ! Never have we... more

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3 of 5 stars
HozUK 3 contributions
Surrey, UK
May 18, 2009 | Trip type: Couples

We arrived at this hotel for one night before flying home to England. Reception and bar area are very modern and comfortable, good atmosphere. After checking in we were shown to our room which was pretty small, after paying for a superior room we were given the basic. When we queried with reception they took so long to come back... more

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5 of 5 stars
PhilipCooper 3 contributions
Hertfordshire
May 17, 2009 | Trip type: Friends getaway

I have stayed in many hotels all over the world but this one stood out from the rest. When I first arrived and checked in, the friendly guys at the hotel entrance took our cases and took them directly to our room. The superb staff were very happy to go out of their way and help with ANY query or... more

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5 of 5 stars
LIbelle_uk 1 contribution
London
Apr 17, 2009 | Trip type: Couples
1/1 found this review helpful

We stayed at the Fire & Ice for 2 nights at the end of our honeymoon (after spending 4 nights at a very well known 5 star hotel on the Waterfront) WOW is all I can say. From the moment we walked into the hotel until the moment we checked out we were treated like royalty. They even had a... more

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5 of 5 stars
joel_acton 1 contribution
manchester
Mar 27, 2009 | Trip type: Couples
2/2 found this review helpful

Over 30 years of business travel have allowed me to see some of the finest hotels across the world. However I really wish all these 5* hotels would realise that it is the helpfullness of the staff that really set hotels apart. We stayed at the Fire and Ice hotel in Feb 09 and were impressed with the standard of... more

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4 of 5 stars
SS1409 1 contribution
Johannesburg, South Africa
Mar 24, 2009 | Trip type: Couples
1/1 found this review helpful

We stayed at the Fire and Ice for one evening on our honeymoon in Cape Town. The service was really exceptional. The decor of the hotel is hip and funky, something really different. We stayed in a Standard Room, shower really nice and big, mosaic type floor. The light system was pretty cool, blue for when they can enter the... more

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5 of 5 stars
sabrinabf 1 contribution
WelwynGardenCity
Mar 20, 2009 | Trip type: Couples
4/4 found this review helpful

We have just returned from a 4-night stay at the Protea Fire and Ice Hotel, and we didn't want to leave. I read a couple of previous reviews before booking, and although somewhat worried about the room sizes the budget won out - and I must say I was worried over nothing. We had room 112, a double (well super... more

Management response from
AntonGillis, General Manager

It was really great meeting you during your stay with us and we are blown away with your review and amazing comments! Comments like yours are a great way to motivate the TEAM, they also give us a sense of direction in what we are doing right or wrong. You have provided us with such an opportunity and for this...

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5 of 5 stars
SteveandKimUk 31 contributions
Liverpool, United Kingdom
Mar 14, 2009 | Trip type: Couples
3/3 found this review helpful

as always we checked out trip advisor 1st for hotels in cape town and decided on checking the hotel out for ourselves based on its location,price and the previous reviews we had read, the front desk greeted us with such warmth and friendly service we probably would have checked in there and then !, however we were on a budget... more

Management response from
AntonGillis, General Manager

Dear Steven & Kim Even though we have chatted over email, I need to thank you again for these amazing comments of our hotel and STAFF! WOW! Recieving comments like these leaves a guy like me at a loss for words... These days any great developer can build a fantastic hotel, comments such as yours remind us that our strongest...

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Protea Hotel Fire & Ice! Also Known As

Address: New Church & Bree Street | (formerly Extreme Hotel), Cape Town 8018, South Africa