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Urban Chic Boutique Hotel

172 Long Street, Cape Town Central 8001, South Africa
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Urban Chic Boutique Hotel
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196 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (196)
  • Mar-May only
    (57)
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    (26)
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Pretoria, South Africa
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I must confess I was a bit skeptical about this boutique hotel but as soon as I walked in I was greeted with excellent service. Rina (apologies if I get name wrong) at the front was more than helpful and attentive. I enquired about a packed breakfast on checking in, I forgot to remind her the night before our departure... More 

Was this review helpful? Yes 1
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I booked this hotel as me and my partner were getting married in South Africa. The room was very clean and tidy and we had a view of table mountain. All the hotel staff very very helpful and catered for us throughout our stay, We would like to say a "Big Thank You" to you all. Keep up the good... More 

Was this review helpful? Yes 1
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed May 22, 2015

Visited for one night Situated in Long street Cape Town Nice rooms, very spacious and well maintained. Breakfast is lovely, I had an omelette which was perfect Staff is really nice and helpful Only issue is if you travel for business the partying of local clubs (4) all around the hotel, is terrible. The partying continued until 4:00 the morning.

Was this review helpful? Yes 1
Multan, Pakistan
Level Contributor
62 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed April 27, 2015

The hotel is gud, nicely priced and very centrally located in Cape Town with alot of things to do. The rooms are spacious, amenities are good, there is free parking available in the next door building, the staff is very very courteous and specially the guy at the bar is a wonderful chap. The only problem is that because of... More 

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Greater Johannesburg, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 15, 2015

Hi, I ran the two oceans over the Easter weekend and my boyfriend and planned our trip to Cape Town. Booking this hotel for our very rare and relaxing holiday, was the WORST mistake we have ever made. The night shift receptionist, checking us in was utterly useless. We were not told that there was an issue with parking (10... More 

Was this review helpful? Yes 1
UrbanChicBoutique, General Manager at Urban Chic Boutique Hotel, responded to this review

Good day Please be advised that I have spoken to your partner about the above complaints and we sorted the issue out to his satisfaction and he seemed happy with the outcome. I have also taken disciplinary action against the staff member in question. Please note however, that our website is very clear on the parking conditions and on our... More 

Travelers are raving about these Cape Town Central hotels

Buckinghamshire, United Kingdom
Level Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed March 25, 2015

The hotel has a very central location in Cape Town and free parking next door to the hotel, which is a real plus in the centre of Cape Town. The hotel is easily found in Long Street, having a prominent corner position close to one end of the street. We found the reception staff extremely friendly and very welcoming. Nothing... More 

Was this review helpful? Yes 1
Raleigh, North Carolina
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 6, 2015

This hotel may be small but its more personable. Front desk staff especially day shift made me feel as though i was the only customer in the entire hotel, 24hrs/day. from housekeeping on down to the kitchen staff everyone thier gives first class service. Rooms are spotless and chic designed. Rooms are just like you see n the Gallery on... More 

Was this review helpful? Yes 2
Saint Louis, Missouri
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 3, 2015

This is a great location but heed the warnings... there is a club across the street that jams until the wee hours. The earplugs they provide do the trick! Long street is super fun and active. This hotel is not for families but it is built for the young and young at heart. Beautiful views from the rooms of Table... More 

Was this review helpful? Yes 1
Sydney, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed February 28, 2015

Never having been to CapeTown before, I booked Urban Chic online for a last-minute weekend stay.. I was a bit taken aback at the noisy buzzing street when I got there late at night but the room was quiet, big, clean, comfortable, with a great bathroom and even better view - and had free wifi. Breakfast was big and healthy... More 

Was this review helpful? Yes 1
Dawlish, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed February 23, 2015

My friend and I had 3 nights here. Dispite this place needing some pictures on the walls, sofas in the lounge area to fill up the empty open spaces, more plants around we had nothing to complain about. The reception staff were so friendly and very helpful. The room was clean, large and bright. I love the bath with a... More 

Was this review helpful? Yes 2
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