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Urban Chic Boutique Hotel

172 Long Street, Cape Town Central 8001, South Africa
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1 room 1 guest
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Urban Chic Boutique Hotel
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206 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (206)
  • Mar-May only
    (57)
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    (36)
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    (57)
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Harare, Mashonaland East, Zimbabwe
Level Contributor
65 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

What an amazing stay at this beautifully designed boutique hotel that has a group of staff members that make this experience super awesome. Any trouble and issues we had were immediately sorted out, the breakfast is huge I recommend having the bed and breakfast package. Remember you are on long street which doesnt sound as noisy.

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Cape Town Central, South Africa
1 review
5 of 5 stars Reviewed 1 week ago

My Husband and I went to Urban Chic for a romantic date night. We were met by very friendly staff, and our stay was very pleasant. The rooms were neat and clean and the breakfast was divine. It was very central so we could walk where we wanted to be. I will definitely return here. A must for anyone who... More 

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Cape Town Central, South Africa
Level Contributor
2 reviews
5 of 5 stars Reviewed 1 week ago

Beautiful mountain views with a super comfy bed and delicious breakfast! Friendly staff and walking distance to many pubs and clubs including the infamous Beerhouse. We also enjoyed the free coffee and cake that is served daily between 3 & 6pm.

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Johannesburg, South Africa
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I booked this hotel because it is 5 min from my Cape Town office and pretty central and has access to restuarants and bar but its far from a 4 star....it is more of a 3 star. The service was average to poor, it was not clean to the standards of a botique 4 star hotel. The hot water took... More 

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UrbanChicBoutique, General Manager at Urban Chic Boutique Hotel, responded to this review

Dear Sir, Thank you for your review. I am sorry that you did not enjoy your experience as much as our other guests do, and would like to address a few of your complaints. Firstly, our hotel has just recently been regraded as a 4 Star hotel; please note that buffet breakfasts are not a requirement for a 4 star.... More 

Port Elizabeth, South Africa
Level Contributor
24 reviews
6 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Perfect for the city and nightlife seekers. Very friendly accommodating staff. Rooms are very much above normal for the price and location. The buzz of night life is awesome if you prefer this. The view on third and sixt floor is super. Very central and walking distance to good restaurants further up in kloof street plus even buss routes

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Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Reception is not clean , rooms were not ready at 3 in the afternoon, bar area is filled with smoke and dirty from the evening before . The room ( executive) was fine and clean. Roomservice a disaster,after ordering a bottle of wine we had to wait for 30 minutes, when reception i was told there was no stock! Disappointing

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UrbanChicBoutique, General Manager at Urban Chic Boutique Hotel, responded to this review

Dear Sir Thank you for your review. We value constructive criticism so that we can rectify things as and when they happen. I am only sorry we could not fix these things at the time and make your experience a more pleasant one. To this end I must apologise for your poor experience. I am pleased to hear that your... More 

Travelers are raving about these Cape Town Central hotels

Sydney, Australia
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed July 17, 2015

I chose this hotel due to its central location, the reviews, the photos and the good price and I am so glad I did. Yes, it is on busy, noisy Long Street and yes, I am well beyond partying till 4am at any of the nightclubs around. However, although there WAS a consistent beat emanating from the club across the... More 

Was this review helpful? Yes 1
Pretoria, South Africa
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 16, 2015

I must confess I was a bit skeptical about this boutique hotel but as soon as I walked in I was greeted with excellent service. Rina (apologies if I get name wrong) at the front was more than helpful and attentive. I enquired about a packed breakfast on checking in, I forgot to remind her the night before our departure... More 

Was this review helpful? Yes 1
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 7, 2015

I booked this hotel as me and my partner were getting married in South Africa. The room was very clean and tidy and we had a view of table mountain. All the hotel staff very very helpful and catered for us throughout our stay, We would like to say a "Big Thank You" to you all. Keep up the good... More 

Was this review helpful? Yes 1
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed May 22, 2015

Visited for one night Situated in Long street Cape Town Nice rooms, very spacious and well maintained. Breakfast is lovely, I had an omelette which was perfect Staff is really nice and helpful Only issue is if you travel for business the partying of local clubs (4) all around the hotel, is terrible. The partying continued until 4:00 the morning.

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