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All 103 Cape Town Central hotels

Fountains Hotel

4.0 of 5 Hotel   |   1 St Georges Mall | cnr. Heerengracht & Hans Strydom, Cape Town Central 8001, South Africa
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Ranked #93 of 103 Hotels in Cape Town Central
A recent review
3 of 5 stars Reviewed August 12, 2014
Merrowmum Guildford
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286 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Brighton, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago

great location, impressive from the outside but the rooms are extremely disappointing and some of the staff were very unhelpful. We had booked a superior room for three nights, on the way to our room we seen the inside of a room with the door open, the room looked very bright and spacious so we were greatly disappointed when we... More

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Top Contributor
140 reviews 140 reviews
44 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed August 12, 2014

We stayed here for 3 nights as the final stop on a group holiday to South Africa. Plus points: staff are friendly and helpful, breakfasts are great, the whole place is very clean; central location within easy walking distance of Long Street; comfortable beds Minus points: the location, right on a busy roundabout in the centre of Cape Town, means... More

Was this review helpful? Yes 1
Cape Town Central, South Africa
2 reviews
5 of 5 stars Reviewed July 31, 2014

Needed a weekend break, and to my delight, what an awesome weekend break. What a fantastic team, the staff were friendly and very helpful. Absolute great location for tourists and business trips alike, close to My Citi bus, trian and Waterfront. Upon arrival, we were greated with a welcome drink served by the friendly staff. Great food from breakfast to... More

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Cape Town Central, South Africa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 21, 2014

I would like to commend the Fountains Hotel, Cape Town for the friendly staff and their warm reception. From the reception, all the way through the passage and to my room was extremely neat and clean. The room was warm and cosy and inviting with its cleanliness. The hotel is located centrally and within walking distance to the V&A Waterfront.... More

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Cape Town, South Africa
1 review
4 of 5 stars Reviewed July 17, 2014

Had to have a home away from home for a few days and found the Fountains Hotel to be a great venue. Being very critical and fussy, I was very comfortable there. It was clean, staff were very hospitable and friendly and the location is very central for travelers, close to restaurants, trains, buses, tourist attractions. Thank you for a... More

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Brackenfell, South Africa
1 review
4 of 5 stars Reviewed July 1, 2014

Just want to commend the Fountains Hotel in Cape Town on there extremely friendly staff, this a very neat and tidy hotel situated in the heart of Cape Town, close to all amenities. Will recommend the hotel to all my friends and family.

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1 review
4 of 5 stars Reviewed June 27, 2014

Good clean hotel. Friendly staff, always willing to help and go the extra mile. Very nice bar. Hotel centrally located. Close to all amenities In the CBD. Will definitely return. If you having a drink at the bar ask for George, and if you need anything else ask for the manager Chris.

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Cape Town Central, South Africa
1 review
5 of 5 stars Reviewed June 10, 2014

I really enjoyed my stay, thanks to a very friendly and warm family atmosphere. We were welcomed in the morning on our way to breakfast by a very nice mature lady (sorry forgot her name), reminded me so much of my mom and my two year old had the same impression as he kept taking her hand and wanted to... More

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FountainsGM, General Manager at Fountains Hotel, responded to this review

Dear Caden G Thank you for the time you took to provide us with feedback of your recent stay at the Fountains Hotel. I am pleased to hear that you have enjoyed your experience with us. We pride ourselves in guest satisfaction and making sure that you leave the Hotel with a memorable experience. Your kind words will definitely be... More

Langebaan, South Africa
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed June 8, 2014

Although the rooms are rather small, they are very clean with everything one needs. Good quality food and friendly service. Close to the Waterfront and CBD. Please note that the underground parking can be rather costly

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FountainsGM, General Manager at Fountains Hotel, responded to this review

Dear Kimmeefiela I would like to thank you for taking time from your day to comment on your stay with us while visiting Cape Town. We always try to satisfy all our guest’s needs to the best of our abilities, and from your review it would seem that, although our rooms are ‘rather small’, we were still able to provide... More

2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 2, 2014

We used the Fountains Hotel for a Board meeting and Conference for 150 delegates. The furniture in the hotel rooms need some TLC, the beds and bedding however was very clean with cozy pillows. Room service could be improved, by giving more attention to ensuring that the beverages and bathroom soaps are replaced daily. Hotel food needs to be improved,... More

Was this review helpful? Yes 1
FountainsGM, General Manager at Fountains Hotel, responded to this review

Good day Eleaze W Thank you for taking time to provide us with much appreciated feedback. As always, we strive to continuously improve on all aspects of our guest services and facilities, and without your input we wouldn't know where we might be lacking and can assure you that the shortcomings you experienced are being addressed as high priority. Once... More

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Additional Information about Fountains Hotel

Address: 1 St Georges Mall | cnr. Heerengracht & Hans Strydom, Cape Town Central 8001, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range (Based on Average Rates): $
Hotel Class:4 star — Fountains Hotel 4*
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Also Known As:
Fountains Hotel Cape Town, South Africa
Fountains Cape Town

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