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4.0 of 5 Small Hotel   |   1 St Georges Mall | cnr. Heerengracht & Hans Strydom, Cape Town Central 8001, South Africa
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Fountains Hotel

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A recent review
5 of 5 stars reviewed 1 week ago
georgepow Galashiels, United Kingdom
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259 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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English first
Merlin, Oregon
1 review
2 of 5 stars Reviewed 3 days ago NEW

I would agree with the previous reviews...there is no customer service; the lady at the desk was rude and was least bothered about the client’s needs. When requesting information, everyone transfers your request among themselves. You would not know at the end of the day who will treat your request. Is it laziness or lack of interest??Name it as you... More

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Galashiels, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Very friendly staff , we were lucky to get an apartment on the top floor with 2 balconies and fantastic view. The bedrooms were on-suite, with a large lounge dining are and full kitchen large fridge freezer . Parking in the Hotel Parking levels is cheap and safe.Ideal for 2 couples or a family.

Was this review helpful? Yes 1
Scottish Borders
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed in this hotel with two other family members for 14 nights on a holiday from Scotland.We were given a penthouse flat with two bedrooms on the 11th floor and had wonderful views of Table mountain ,sea and over the city as well as looking down onto the fountains. All the staff from room cleaners up to the manager... More

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Cape Town Central, South Africa
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the hotel as a weekend get-away with my partner. The rooms were clean and tidy but a bit on the small side. The staff were very friendly and the service was great! The view was absolutely gorgeous overlooking the city, mountains and fountain especially during the morning. The buffet breakfast was definitely a highlight during our stay... More

Was this review helpful? Yes 2
Montreal, Canada
Top Contributor
62 reviews 62 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The price was right ,we paid $50 a night for this hotel.the room was ok,clean,safe,tv.ask for the rooms that face the street.we got a room that was horrible facing the vent shaft and next day asked for a switch to the 6th floor.the hotel was convenient located downtown near long street where all the good restaurants are as well as... More

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Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I just stayed at the Fountains hotel on a business trip and was very disappointed. Rooms are very basic, furniture quite old and worn out, the best part of the room is bathroom (which is still very basic). In my room (527) there was about 30 - 40 cm of free space between the bed and wall (on the other... More

Was this review helpful? Yes 1
Fraserburgh, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Just ended a 14 day stay in this hotel, wonderful staff from desk/floor to bar all very helpful, A really good location as you are almost in the city centre but no traffic noise, breakfast is more than ample and I can't see why some people complain about the choice of food as what I witnesses was a large choice... More

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Siggiewi, Malta
Senior Contributor
23 reviews 23 reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed March 18, 2014

I have never stayed in a Hotel, for 9 days, where all the Staff were so friendly and helpful. I had a very large apartment kept very clean by Mohammed; the Restaurant produces amazingly good food (huge buffets) & the best "Bread & Butter Pudding" I've ever tasted. Front of House staff all 1st class. For the price - you... More

Was this review helpful? Yes 1
Bristol, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 14, 2014

Just stayed at this great hotel, great facilities but the best thing about it all has to be the wonderful staff who nothing seemed to much trouble to help and advise. All in all a great experience and already looking forward to going back next year. A big thank you to Owen and all his great staff

Was this review helpful? Yes 1
Malmesbury, South Africa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 14, 2014

I am a local and had to go for an interview at the hotel. It was my first visit there. I was totally lost as to where to park, etc. And then this angel appeared, Thys. He made us feel so welcome and showed us around. We felt like royalty. This is the kind of people we need in South... More

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Additional Information about Fountains Hotel

Also Known As:
Fountains Hotel Cape Town
Fountains Cape Town
Fountains Hotel Cape Town, South Africa
Address: 1 St Georges Mall | cnr. Heerengracht & Hans Strydom, Cape Town Central 8001, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #145 of 223 B&Bs / Inns in Cape Town Central
Price Range (Based on Average Rates): $
Hotel Class:4 star — Fountains Hotel 4*
Official Description (provided by the hotel):
Located in downtown Cape Town, within walking distance of the city’s many attractions, the Fountains Hotel offers all the services and facilities you would expect from an inner-city hotel. A gym, pool, bar, buffet restaurant with a terrace and the friendliest staff in town, all contribute to make the Fountains Hotel a luxury home away from home. Do make use of our FREE internet of 100MB daily.The City of Cape Town boasts a wide range of attractions. These include three World Heritage Sites, a diverse mix of cultural, historical and heritage sites, outdoor and leisure activities, entertainment, nature and environment, and of course, luxury wining and dining.But when all the exploration, sight-seeing and shopping have worn you out, the Fountains Hotel will accept you with open arms. The reception at the hotel is a welcoming space, furnished with couches to create a relaxation area. Those who would like to keep an eye on the work side of things, can turn to the hotel’sbusiness centre.Friendly and knowledgeable staff offer a full concierge service and can refer guests to the tourism centre, which is also located in the lobby. This centre is equipped with flyers and information about all the popular tours and destinations in and around Cape Town. The multi-lingual staff can also help with any bookings that need to be made.The Fountains Hotel is a secure establishment. We have qualified staff and a security station at each entry point of the hotel to ensure that our guests remain safe. Three levels of underground parking provide secure parking for our guests.24-hour room service is also available ... more   less 
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