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Protea Hotel North Wharf

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1 Lower Bree Street, Cape Town Central 8002, South Africa
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Protea Hotel North Wharf
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229 Reviews from our TripAdvisor Community

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Basingstoke
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Very impressed with this hotel, the rooms are large, modern and very well furnished. Good breakfast. The outstanding feature however is the service, notably at reception where they proactively seek to help. It is a 10 min walk to the Waterfront.

Helpful?
Thank tjshome
GM-PHNW, General Manager at Protea Hotel North Wharf, responded to this review

Dear tjshome Thank you so much for your wonderful review which you shared on TripAdvisor. We especially appreciate your compliment to the service you received. Kind Regards Leigh Morrison General Manager More 

Vancouver, Washington
Level Contributor
317 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

After a week on safari in Botswana, the Protea North Wharf was the perfect place for us to relax, take a long, hot shower and enjoy creature comforts. The rooms are very similar to Marriott Residence Inns in America, except I think a notch higher. We had one bedroom, hardwood floors, full kitchen, dishwasher and a washer/dryer -- now, that... More 

Helpful?
Thank Ghostrider5408
GM-PHNW, General Manager at Protea Hotel North Wharf, responded to this review

Dear Ghostrider5408 Thank you for sharing your fantastic feedback and 5/5 rating on TripAdvisor. It was a pleasure to have you as our GUEST and we are happy to read from your comments that you enjoyed your stay so much. We will pass on the wonderful compliment to Lucky. Your kind feedback is appreciated and we look forward to welcoming... More 

Johannesburg, South Africa
Level Contributor
39 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After spending a few days in Franschoek, this was a perfect place to begin and end our second leg of our festive holiday. Of course, you pay for this it does not come very cheap. You can check attached pictures to see how really great the place looks. Everything is up to spec. Wifi, awesome not great speed but good... More 

Helpful?
Thank maichm
GM-PHNW, General Manager at Protea Hotel North Wharf, responded to this review

Dear Maichm Thank you so much for sharing your review on your most recent stay with us. Thank you also for adding to our photo gallery. We are pleased that we could be the perfect way to round-off your holiday. Kind Regards Leigh Morrison General Manager More 

Johannesburg
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

When your travelers have a) a working knowledge of Cape Town B) A set daily discoverer routine they love this hotel as it offers comforts lacking in other hotels. Superbly located, especially when you don't have to worry about transport, and very suitable for a longer stay. Thumbs up!

Helpful?
Thank Sylvester39
GM-PHNW, General Manager at Protea Hotel North Wharf, responded to this review

Dear Sylvester39 Thank you so much for you short and sweet review and best of all, the thumbs up! We strive to be your home away from home and we are pleased that we were able to be just that for you. Kind Regards Leigh Morrison General Manager More 

Sandton, South Africa
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 6, 2016

Having stayed at the Protea Hotel North Wharf several times over the past few years, I thought I should put together a summary of the reasons why we always choose this property. Aside from being a couple of minutes drive away from the V&A Waterfront (literally 2 minutes drive or a 15 minute walk) and virtually across the road from... More 

Helpful?
2 Thank Merganv
GM-PHNW, General Manager at Protea Hotel North Wharf, responded to this review

Dear Merganv Thank you so much for your continued support! We appreciate your detailed review and look forward to welcoming you back on your next return. Kind Regards Leigh Morrison General Manager More 

1 review
5 of 5 stars Reviewed January 6, 2016

We had an amazing experience with Protea Hotel! They accommodated us in every way possible, they were fun and helpful. The staff recommended great activities like a personal driver around the city for the day and a wine tour a different day. The hotel rooms were nice and clean, beautiful view of the city/beach. Breakfast was delicious with many options... More 

Helpful?
Thank Jordan K
GM-PHNW, General Manager at Protea Hotel North Wharf, responded to this review

Dear Jordan K Wow 100 score! Thank you for sharing your review on TripAdvisor, we are pleased we could add to your happy memories and that you had an amazing experience. We truly appreciate your review and direct compliments to Thulisa and Lucky. Kind Regards Leigh Morrison General Manager More 

Baltimore, Maryland
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed January 4, 2016 via mobile

This hotel is centrally located downtown where you can get anywhere fairly quickly, so I found the hotel to be in an ideal location for those traveling on business. Unfortunately we were traveling as a couple on holiday as 'tourists' and for that I don't recommend their location. It is a 20 minute walk to the restaurants and shops at... More 

Helpful?
1 Thank Kbclark1210
KwaZulu-Natal, South Africa
1 review
4 of 5 stars Reviewed January 4, 2016

The apartments are very big, well decorated with everything. Staff are very friendly especially front desk staff Zilungile and other two ladies were on duty Sunday morning. This was our second time staying at PH North Wharf in December. Will definitely stay at this hotel if we go to Cape Town again in December.

Helpful?
Thank GoniweNA
GM-PHNW, General Manager at Protea Hotel North Wharf, responded to this review

Dear GoniweNA Super to have had you stay with us again in December. Zilungile and the TEAM on the Front Desk are fantastic and I thank you for your compliment to them which I will share. We look forward to welcoming you back sooner than December. Kind regards, Leigh Morrison General Manager More 

Pretoria
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed January 3, 2016

The staff were very friendly and helpful. The apartment was very spacious, clean and ideally furnished. The location is excellent for easy access to the main routes in and out of Cape Town. Within walking distance to the waterfront.

Helpful?
Thank Asrie
GM-PHNW, General Manager at Protea Hotel North Wharf, responded to this review

Dear Asrie, Thank you so much for your Trip Advisor review and comments about the cleanliness, spaciousness and location of our apartments in Cape Town. Kind Regards Leigh Morrison General Manager More 

Calgary, Canada
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed December 31, 2015 via mobile

Suites are large and the hotel is centrally located, but that's about it. No status recognition despite having Prokard Gold and Marriott Gold status and booked directly on Protea web site, and room was on the 2nd floor, despite higher floor request. Staff are often friendly, but poor training shows through. Several occasions where staff barged into elevators before guests... More 

Helpful?
Thank Greg C
GM-PHNW, General Manager at Protea Hotel North Wharf, responded to this review

Dear Greg C Thank you for the time taken to share your review. Your comments and suggestions have been noted. Kind regards, Leigh Morrison General Manager More 

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