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Protea Hotel North Wharf

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1 Lower Bree Street, Cape Town Central 8002, South Africa
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Protea Hotel North Wharf
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Protea Hotel North Wharf
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177 reviews from our community

Traveler rating
    103
    60
    14
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    0
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bangkok, Thailand
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Everything that others say about this hotel is spot on: extremely large, comfortable rooms with a modern design and full kitchen, at a great value. The staff are incredibly friendly and helpful and really go out of their way to do whatever is required. They are the biggest asset of this hotel, honestly. The area is very convenient to the... More 

Was this review helpful? Yes 1
GM-PHNW, General Manager at Protea Hotel North Wharf, responded to this review

Dear BrianOnTheWeb Thank you for the fantastic and thorough review of the hotel. We have a great product and a superb TEAM. We appreciate the great comments on the STAFF and location. I imagine with a handle like BrianOnTheWeb it’s not good to have interrupted internet service and we have let you down. Please accept my sincere apologies for the... More 

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We were there for 2 nights in April. We stayed in a 1 bedroom apartment. We have a ver energetic baby and she enjoyed the space. It was extremely spacious and clean and neat! Staff were friendly. Overall a great stay!

Was this review helpful? Yes 2
GM-PHNW, General Manager at Protea Hotel North Wharf, responded to this review

Dear Shaaista M Thank you for your kind compliments! So pleased that you and your family had a great stay with us in Cape Town We look forward to welcoming you back to Cape Town soon. Kind regards, Leigh Morrison General Manager More 

Senior Contributor
21 reviews 21 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 2, 2015

What a hotel and setting as well! It helps that Cape Town takes pride in its clean streets and alleys! From the bike that's available to the breakfast and the luxurious rooms, this hotel is my number one for 2014! It's a must for business people and holiday makers that like to stay in the city

Was this review helpful? Yes 1
GM-PHNW, General Manager at Protea Hotel North Wharf, responded to this review

Dear Divan v Thank you so much for taking the time to share your fantastic review of the hotel. We are so pleased that you enjoyed your stay in November and appreciate your valued recommendation. Kind regards, Leigh Morrison General Manager More 

Johannesburg
Top Contributor
93 reviews 93 reviews
38 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed March 30, 2015

Stayed for 2 nights while attending a conference at the CTICC 5 minute walk away. Well priced and a lot cheaper than hotels at the CTICC. Rooms are comfortable, clean with all amenities (WiFi free). Breakfast was fine, but disappointingly there was no cosy lounge or bar area

Was this review helpful? Yes 1
GM-PHNW, General Manager at Protea Hotel North Wharf, responded to this review

Dear Steve H, Thank you so much for taking time out to review you most recent stay with us, it is highly appreciated. We are indeed fortunate enough to be located within the Cape Town City centre and a mere stone throw away from the CTICC, which makes it convenient for our GUESTS to travel to and from their conferences... More 

Cape Town Central, South Africa
Top Contributor
204 reviews 204 reviews
55 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed February 28, 2015

Having reviewed this hotel before my feelings remain unchanged. The access to Cape Town is awesome as it is situated at the entrance to the waterfront. Unless you want to stay in the Waterfront, I would not stay anywhere else. Rooms are clean, staff are friendly and extremely helpful and we loved the Kitchenette. Take the Penthouse if you budget... More 

Was this review helpful? Yes 1
GM-PHNW, General Manager at Protea Hotel North Wharf, responded to this review

Dear RicotheGreat Thank you so much for taking the time to share your experience on Trip Advisor. We appreciate the great review as well as 5/5 rating for value, service and location. We are so pleased that we have maintained the level of service you are accustomed to receiving at Protea Hotel North Wharf. Look forward to your soon return.... More 

Merrillville, Indiana
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 27, 2015

I visited Cape Town for my birthday in 2014. I stayed at Protea Hotel North Wharf in the 3 bedroom penthouse suite. It was perfect! By far the best hotel that I've every stayed at. The maids cleaned a couple of times a day and the staff were so friendly. The suite was well worth the money!

Was this review helpful? Yes 1
GM-PHNW, General Manager at Protea Hotel North Wharf, responded to this review

Dear SharitaLynn Thank you for chosing to celebrate your birthday with us in Cape Town. Your compliments are truly appreciated! We are thrilled that we could add to your happy memories. Kind regards, Leigh Morrison General Manager More 

Boston, Massachusetts
Top Contributor
51 reviews 51 reviews
28 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed February 1, 2015

Even making our holiday travel plans many months in advance, we found that Cape Town can be difficult to book. I'm told that the top hotels are booked 1year+ in advance. So we were pleased when we found the Protea North Wharf could accommodate our family with 2 apartment suites, and we were delighted with our stay. Apartment suites are... More 

Was this review helpful? Yes 1
GM-PHNW, General Manager at Protea Hotel North Wharf, responded to this review

Dear capecodrev Thank you for taking the time to write your detailed review! Your comments are truly valuable to us and we look forward to welcoming you back to Cape Town in the near future. Kind regards, Leigh Morrison General Manager More 

Nyc
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 30, 2015

First off - the rooms are very spacious, and the staff is nice and friendly. However, the staff is not very efficient, they messed up the reservation, and I had to ask multiple times for things we needed. WiFi is unacceptably bad, effectively nonexistent. I was there for a holiday, but was still planning to work couple hours a day... More 

Was this review helpful? Yes 3
GM-PHNW, General Manager at Protea Hotel North Wharf, responded to this review

Dear N R Thank you for taking the time to complete a review on TripAdvisor. I would very much like to understand a few more details about your review. Please could I ask for you to contact me at gm@phnorthwharf.co.za to discuss your really below standard stay with us. Kind regards, Leigh Morrison General Manager More 

Gravesend, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 27, 2015

Stayed here for a week while on business. Excellent, friendly and helpful service, very clean and safe. Rooms were of an amazing size and well designed. Only downside was that the internet connection was slow. Would definitely stay again when back in Cape Town on business.

Was this review helpful? Yes 1
GM-PHNW, General Manager at Protea Hotel North Wharf, responded to this review

Dear Kent_Traveller2014 Thank you so much for your kind comments which we will definitely share with the TEAM. You will be pleased to know that we have resolved the problem with the Wi-Fi speed that you experienced. We look forward to welcome you back to Protea Hotel North Wharf on your next visit to Cape Town. Kind regards, Leigh Morrison... More 

Pretoria, Gauteng, South Africa
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 20, 2015

We stayed at the Penthouse, and it was amazing! fully serviced 3 bedrooms all with en suites, and a full kitchen complete with washing machine, dining area and lounge! Wow! We stayed 4 nights and the stay, as well as the service was truly wonderful! This should be 5 star!

Was this review helpful? Yes 1
GM-PHNW, General Manager at Protea Hotel North Wharf, responded to this review

Dear Sameera777 Thank you so much for your vote for 5 star! We are pleased you and your family enjoyed your stay with us. We look forward to hosting you when your travels next bring you to Cape Town. Kind regards, Leigh Morrison General Manager More 

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