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Sugar Hotel & Spa

5.0 of 5 1 Main Road, Corner Main & Boundary Roads | Green Point, Cape Town Central 8005, South Africa
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Certificate of Excellence 2014
Sugar Hotel & Spa
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Sugar Hotel & Spa
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237 reviews from our community

Traveler rating
    183
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    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Sugar Hotel & Spa
See the most recent reviews
Greece
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 4, 2011

I was travelling alone on business to meet colleagues in the city of Cape Town. I have been in there before and I wanted to avoid the big business 4 and 5 star hotels where you might feel unanimous most of the times while I wanted something cozier with local color, to experience the South African hospitality. Obviously, I couldn’t... More 

Was this review helpful? Yes 3
Nkosi M, Manager at Sugar Hotel & Spa, responded to this review

Dear Zewa, Thank you very much for taking time to share your experiences at Sugar Hotel. From the feedback here it looks like you had good experience in our hospitality establishment and we are glad it turned out that way. What we are aiming to achieve here at Sugar Hotel is to create a homely feel for our Guests, an... More 

Cape Town Central, South Africa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 3, 2011

Sugar hotel provided me with the best stay ever! On arrival, the hosts spoiled me with a cocktail and were very friendly!The service is excellent, the food is divine and the staff are so friendly! I will come back and recommend it to any one! The hotel is walking distance to the V&A waterfront. I was spoiled with a full... More 

Was this review helpful? Yes 1
Cape Town Central, South Africa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 2, 2011

i stayed there a year ago in this small upmarket boutique hotel, when i say boutique its in all aspects boutique... the service is personal the staff is amazing they really care for everyone individual need... well done guys.. thank you for taking such good care.... see you in october again..

Was this review helpful? Yes 1
Top Contributor
131 reviews 131 reviews
86 hotel reviews
262 helpful votes 262 helpful votes
3 of 5 stars Reviewed July 29, 2011

The property – small but stylish and tidy. Located on a very busy road in Cape Town so not peaceful. About five minutes by car from the waterfront area. The ambience is “washed concrete” – grey and steely. The room – very comfortable and high style. First class double bed, first class stone lined bathroom. Lots of space, about 200... More 

Was this review helpful? Yes 1
Nkosi M, Manager at Sugar Hotel & Spa, responded to this review

Dear Coltbridge Thank you very much for taking time to offer valuable feedback on your stay here at Sugar Hotel. We at Sugar Hotel are glad that you found our hotel stylish,tidy, and our rooms spacious and comfortable in keeping with our aspirations. I would like to let you know that the grey and steely washed concrete ambience is gone... More 

Johannesburg, South Africa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 3, 2011

The hotel never disappoints. This was my second trip though I was alone the first time. We had a fantastic time, my wife and children are still raving about the atmosphere and the excellent service we received. I can't wait to see what it will look like after the renovations.

Was this review helpful? Yes 1
Melbourne Australia
Contributor
20 reviews 20 reviews
19 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed May 2, 2011

We arrived in Cape town and had a friend pick us up and attempted to take us to the hotel. Unfortunatly we timed our arrival with a Neil Diamond concert and all the roads around the hotel were closed, blocked or unable to be reached. We parked and walked to the hotel which was very modern. We loved the security... More 

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Francistown
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 21, 2011

Came down from Botswana for the Argus/Pick-n-Pay cycle tour and relaxation with my wife.Excellent stay.Rooms large and comfortably furnished.Excellent African decor.Large shower and bathhroom.Quiet neighbourhood although close to the road.Absolutely brilliant location for the Argus race.My wife just walked to the finish point to watch the race and see me finish off.Many excellent restaurants within walking distance.The staff were abosultely... More 

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sugarhotel, Manager at Sugar Hotel & Spa, responded to this review

Dear Sebetlela, Thank you for taking time to offer your valued feedback on your stay here. It was great to have you here and we are glad you had an ''excellent'' experience with us and our ''marvellous'' team is already hoping to host you on your next visit to Cape Town. We are blessed with the convenient location that we... More 

Tilburg, The Netherlands
1 review
5 of 5 stars Reviewed February 26, 2011

This was the most luxurious hotel I've been to and it was amazing. The decorations, art, friendly and helpfull staf, the spa, I even remember all details of the breakfast because it was original in its own way. In one word: great!

Was this review helpful? Yes
sugarhotel, Manager at Sugar Hotel & Spa, responded to this review

Dear Robwob, Thank you very much for your valued feedback on your stay here. We are humbled at that you found certain aspects of our service offering to be ''great''. These are the heights that our team here aspires for, it is our quest to ensure that experiences here are memorable in a positive way. Our breakfast offering has come... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed February 25, 2011

Nice hotel with good location and pleasant staff. Everyone very friendly. Certain facilities are missing (gym etc) but that's to be expected in a boutique hotel. Only small complaint--sometimes when things need fixing (television reception) it takes several reminders for service.

Was this review helpful? Yes
sugarhotel, Manager at Sugar Hotel & Spa, responded to this review

Dear Thomas, Thank you very much for your valued feedback on your stay here, we appreciate your taking time to evaluate your experiences here as it helps us improve our service offering into the future. We would like to let you know that while we have wellness facilities onsite (limited to massages, manicures, pedicures and facial treatments) there are at... More 

Port Elizabeth, South Africa
1 review
4 of 5 stars Reviewed February 25, 2011

The staff was excellent - always friendly and helpful. The beds were very comfortable and even though we were facing the Main Rd we could not hear any noise from the traffic - very peaceful. We wish that the restaurant was open for full dining - it did cause some inconveniences. But breakfast was excellent. We would also have preferred... More 

Was this review helpful? Yes
sugarhotel, Manager at Sugar Hotel & Spa, responded to this review

Dear Razorback75 Thank you very much for taking time to offer feedback on your hospitality experience here with us. As a learning hotel we appreciate the feedback that we get in the hope that we can continually improve the overall satisfaction levels for all our Guests. We are glad you enjoyed our improved breakfast offering, Marc (co-owner of the hotel)... More 

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Additional Information about Sugar Hotel & Spa

Address: 1 Main Road, Corner Main & Boundary Roads | Green Point, Cape Town Central 8005, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sugar Hotel & Spa 5*
Number of rooms: 7
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Also Known As:
Sugar Hotel Cape Town Central
Sugar Hotel And Spa
Sugar Hotel & Spa Cape Town, South Africa
Hotel Style:
#18 Family Hotel in Cape Town Central
#22 Romantic Hotel in Cape Town Central
#23 Luxury Hotel in Cape Town Central
#27 Business Hotel in Cape Town Central

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