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Sugar Hotel & Spa

Certificate of Excellence
1 Main Road, Corner Main & Boundary Roads | Green Point, Cape Town Central 8005, South Africa
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Sugar Hotel & Spa
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Sugar Hotel & Spa
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254 reviews from our community

Traveler rating
    196
    43
    9
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    3
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36
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Sugar Hotel & Spa
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San Mateo, California
2 reviews
5 of 5 stars Reviewed March 9, 2015

Gorgeously decorated. Staff especially attentive and helpful, excellent service! Made a delicious dinner when we arrived late! Accommodating and helpful in every respect. Spa Massage was terrific too. View from dining room to pool deck so lovely.

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cape town
Contributor
18 reviews 18 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 5, 2015

My niece was staying at the hotel (raved about the rooms) and we went to have lunch at the restaurant. The food was delicious and the creme brulee was the best i have ever tasted. And the service was superb. The only caveat really was that my partner did feel that the lunch portions were too small for a man... More 

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York, United Kingdom
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 1, 2015

I loved this boutique hotel. The staff were very friendly and helpful. The room was spacious, clean and beautifully decorated. The bathroom was huge! Very nice breakfast on the sunny terrace and they even gave us a fruit salad to take away with us on our final morning because we were running late and didn't have time to sit down... More 

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Contributor
16 reviews 16 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 1, 2015

It didn't bode well when we arrived at the hotel to find out the pool was not in use and there was building work going on. However, we decided to stay and it actually turned out to be very pleasant. We had room 7 which was on the side where the building work was being done but this wasn't disruptive.... More 

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MA, USA
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 17, 2015

This is a gorgeous hotel with outstanding service. Rooms are comfortable and quiet. We had a plunge pool which was a nice touch. Food was wonderful, both for the breakfasts and for the 2 dinners we had there. Concierge was very helpful getting us reservations at restaurants. We were staying in Cape Town for a conference. We could walk to... More 

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Contributor
11 reviews 11 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 16, 2015

I stayed in this hotel with my sister in law and it was just beautiful. The receptionist was friendly and happy (quite rare in CPT) and the room was beautiful and clean. Definetly recommend this hotel for couples or friends. The breakfast was next to the pool which is just so relaxing in the morning and it was delicious...

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sydney
Contributor
18 reviews 18 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed January 15, 2015

This hotel completely disregarded to tell us that they were undergoing construction work. There was no restaurant, no pool and to make matters worse, the drilling was unbearable. Workers walked in and out of the tiny tiny hotel at their own pleasure. The worst aspect of this whole experience, was when we were take to our room - I have... More 

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Charlotte, North Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 4, 2015

Our stay at the Sugar Hotel was very nice. The staff was very welcoming and helpful. The property is convenient to the waterfront and other attractions. Its location is exposed to a lot of traffic, but that wasn't a problem for us as we were thrilled to be in Africa.

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2 reviews
5 of 5 stars Reviewed December 28, 2014 via mobile

We stayed here over Christmas. Oncemore, Nkosi, Odette and the team were exceptional! Nothing was too much trouble and every detail was dealt with. It's a little away from the beach and Waterfront (which might be good for most!) so you'll need a hire car or Uber - there are lots of Ubers around all the time so it's quite... More 

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Stellenbosch, South Africa
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 27, 2014

First impression from the outside was average and the compact parking area needs some TLC. However, on arrival, we were met by Nkosi, who was a delight. We occupied two adjacent rooms which were very spacious and luxurious with magnificent bathrooms. Breakfast was marvellous. Highly recommended. To management: Please replace the 8 downlighters in our passage with LED's. Also, checking... More 

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