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Sugar Hotel & Spa

Certificate of Excellence
1 Main Road, Corner Main & Boundary Roads | Green Point, Cape Town Central 8005, South Africa
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Sugar Hotel & Spa
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Sugar Hotel & Spa
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257 reviews from our community

Traveler rating
    199
    43
    9
    3
    3
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36
142
30
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Sugar Hotel & Spa
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Dar es Salaam, Tanzania
1 review
5 of 5 stars Reviewed March 24, 2015

The staff are really tentative, professional and extremely friendly. My wife celebrated her birthday while at the hotel, and I arranged for sparkling wine, cake and flowers to be brought to the room in the morning - all of which was carried out to expediently and with great attention to detail. The friendly and professional attitude of the staff clearly... More 

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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 24, 2015

We loved sitting on the terrace drinking Espresso Martini's. Nothing was too much trouble, the staff and owners were incredibly hospitable and helpful. The room was beautifully decorated, spacious, with all home comforts catered for. Breakfast was cooked perfectly and very well presented. Can't wait to return guys.............

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Mossel Bay, South Africa
Contributor
13 reviews 13 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 21, 2015

Thoroughly enjoyed our stay here at the Sugar. Beautiful room with our own terrace and plunge pool, bathrobes and gorgeous bathroom with twin sinks. The Staff were just so nice and friendly. Sorry I can't remember everyone's names except Louie but you were all lovely, from the guy who checked us in and showed us everything in our room to... More 

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San Mateo, California
2 reviews
5 of 5 stars Reviewed March 9, 2015

Gorgeously decorated. Staff especially attentive and helpful, excellent service! Made a delicious dinner when we arrived late! Accommodating and helpful in every respect. Spa Massage was terrific too. View from dining room to pool deck so lovely.

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cape town
Contributor
18 reviews 18 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 5, 2015

My niece was staying at the hotel (raved about the rooms) and we went to have lunch at the restaurant. The food was delicious and the creme brulee was the best i have ever tasted. And the service was superb. The only caveat really was that my partner did feel that the lunch portions were too small for a man... More 

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York, United Kingdom
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 1, 2015

I loved this boutique hotel. The staff were very friendly and helpful. The room was spacious, clean and beautifully decorated. The bathroom was huge! Very nice breakfast on the sunny terrace and they even gave us a fruit salad to take away with us on our final morning because we were running late and didn't have time to sit down... More 

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Contributor
16 reviews 16 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 1, 2015

It didn't bode well when we arrived at the hotel to find out the pool was not in use and there was building work going on. However, we decided to stay and it actually turned out to be very pleasant. We had room 7 which was on the side where the building work was being done but this wasn't disruptive.... More 

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MA, USA
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 17, 2015

This is a gorgeous hotel with outstanding service. Rooms are comfortable and quiet. We had a plunge pool which was a nice touch. Food was wonderful, both for the breakfasts and for the 2 dinners we had there. Concierge was very helpful getting us reservations at restaurants. We were staying in Cape Town for a conference. We could walk to... More 

Was this review helpful? Yes 1
Contributor
14 reviews 14 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 16, 2015

I stayed in this hotel with my sister in law and it was just beautiful. The receptionist was friendly and happy (quite rare in CPT) and the room was beautiful and clean. Definetly recommend this hotel for couples or friends. The breakfast was next to the pool which is just so relaxing in the morning and it was delicious...

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sydney
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed January 15, 2015

This hotel completely disregarded to tell us that they were undergoing construction work. There was no restaurant, no pool and to make matters worse, the drilling was unbearable. Workers walked in and out of the tiny tiny hotel at their own pleasure. The worst aspect of this whole experience, was when we were take to our room - I have... More 

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