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Never at Home Cape Town

3.0 of 5 107 Main Rd | Green Point, Cape Town Central 8051, South Africa (Formerly Hotel Graeme)
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Never at Home Cape Town
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Never at Home Cape Town
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74 reviews from our community

Traveler rating
    24
    32
    8
    5
    5
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10
18
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6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Isle of Wight
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars NEW

This place used to be a small boutique type hotel called Hotel Graeme which I had stayed at several times before and loved the staff and the location. I had reservations when booking it this time as it's now a "hostel" and I haven't stayed in a hostel for over 30 years LOL - but some of the same staff... More 

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Calgary, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here for a week while taking a break from volunteering in Tanzania and was so happy with our choice to stay here. We arrived early the first morning and were was to early to check in and they were more than happy to let us use the restrooms and shower. We stayed in a 6 bed mixed room with... More 

Was this review helpful? Yes 1
Leuven, Belgium
2 reviews
1 of 5 stars Reviewed 1 week ago

If you want to experience unprofessional staff and a feeling that they only want to make as much money as possible, then go to Never at Home Cape Town. They don't offer coffee or tea but if you pay for breakfast you can have a coffee/tea in the morning, if you want to park your car indoor, just pay R35... More 

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Nicole W, Manager at Never at Home Cape Town, responded to this review

We are really sorry that your stay at never@home was not up to expectations. We try to keep our accommodation prices at the lowest possible level and therefore offer our guests the choice whether to spend their money with us on the likes of secure car parking, coffee/tea or breakfast or alternatively spend their savings elsewhere in our beautiful city.... More 

Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This place really Caught me unguarded! So im gonna keep it short and on point. Brand new hostel, clean Rooms and Nice surroundings and cheap. But What makes it really special is The Vibe, and especially The staff, they Are so sweet and really makes you feel welcome! And especially The staff in "The randy warthog bar" thats attached to... More 

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Nicole W, Manager at Never at Home Cape Town, responded to this review

Hi Sim. It was a great pleasure having you stay at the hostel. All reviews are shared with our staff throughout the property and I am sure they will appreciate your kind words. Service is key at never@home and we have been very fortunate to build a great team! Look forward to welcoming you back. More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

I planned on staying here for one night and immediately knew that I had to extend my stay for another six nights! The staff here are so helpful and friendly, the place is maintained to look very clean and modern and the location is close to beaches, grocery stores, parks, main tourist hotspots and is in a very safe area... More 

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Nicole W, Manager at Never at Home Cape Town, responded to this review

Thank you for taking the time to share your experience. It was a pleasure having you stay with us and we hope to have you back again soon! More 

1 review
5 of 5 stars Reviewed January 23, 2015

Well, i don’t know where to being, the place ticks all the boxes for backpackers plus more, as my first time in Cape Town I could not ask for a better located place to stay. The place itself is very well equipped, decorated and furnished to a high spec, they also offer a shared kitchen area, TV room, internet in... More 

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Nicole W, Manager at Never at Home Cape Town, responded to this review

Thanks very much for your positive review Michael. It really feels like we have lost part of our family not having you and Shane here! Great news about your return for Xmas and New Year (we will make sure the white wine is on ice). We are planning lots of exciting upgrades to the hostel and Randy Warthog over the... More 

Johannesburg, South Africa
1 review
2 of 5 stars Reviewed January 18, 2015

outside showers were very dirty,despite telling the staff at the reception (a girl from Zimbabwe) nothing was done about this, she said by 2pm all showers would be clean but at 8am the next day they were all still the same and worse. Customer service was very poor. They could not give us the wifi vouchers when we checked in... More 

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Nicole W, Manager at Never at Home Cape Town, responded to this review

​We are really sorry to hear that you had a negative experience with us. We have taken your feedback on board and immediately increased the amount of times that our communal bathrooms are serviced per day. Since your stay we have also added new features to improve the bathroom facilities which now include clothes hooks and benches, as well as... More 

Swindon, United Kingdom
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 11, 2015

This hostel/hotel seems a little confused as to whether its main market is backpackers or the wider customer base that a hotel would expect to attract. However, ironically it is all the better for being "somehwere between the two positions" than either one or the other. Without doubt the rooms are very clean and the facilties (showers etc) excellent. The... More 

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Nicole W, Manager at Never at Home Cape Town, responded to this review

Hi Jay Thank you for taking the time to review never@home Cape Town. We opened as never@home in November renovated from a hotel called Hotel Graeme. We're working towards a good balance of backpackers and people wanting to stay in a backpacker styled property with the property still offering hotel grade facilities, services and staffing. Best Regards Nicole More 

Exeter, United Kingdom
1 review
4 of 5 stars Reviewed January 7, 2015

As with any Backpackers, this was a fantastic place to meet other interesting and like-minded people. However the great location(It is within walking distance of the Waterfront and a short taxi ride from most other major tourist spots) and simply outstanding staff truly makes Never at Home the perfect place for any young backpacker like myself to come and enjoy... More 

Was this review helpful? Yes
Nicole W, Manager at Never at Home Cape Town, responded to this review

Hi Kwizzle Thanks for staying with us and taking the time to review never@home Cape Town. We launched in November 2014 and are going to grow from strength to strength! Hope to see you again sometime. Regards Nicole More 

Durban, South Africa
1 review
5 of 5 stars Reviewed January 7, 2015

Myself and 3 friends had just arrived in Cape Town, but were stuck in a rut. The place we were supposed to be staying at was in terrible condition (false advertising). After phoning several other backpackers, we finally stumbled upon never@home, purely by accident. So, for the price offered, we were expecting nothing much. But never@home blew us away, with... More 

Was this review helpful? Yes
Nicole W, Manager at Never at Home Cape Town, responded to this review

Hi Gareth. Thank you for taking the time to review us. We are so glad that you found us!! Out of interest, where did you search for your accommodation? We'd like to make sure we are listed on as many online portals as possible. Randy says "Hi".. he's enjoying the summer sunshine :) Hope to see you again someday. Regards... More 

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Additional Information about Never at Home Cape Town

Address: 107 Main Rd | Green Point, Cape Town Central 8051, South Africa (Formerly Hotel Graeme)
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range (Based on Average Rates): $
Hotel Class:3 star — Never at Home Cape Town 3*
Number of rooms: 47
Reservation Options:
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Also Known As:
Graeme Hotel Cape Town
Never At Home Cape Town South Africa

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