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Southern Sun Cape Sun

Hotel website
Strand Street, Cape Town Central 8001, South Africa
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Southern Sun Cape Sun
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555 Reviews from our TripAdvisor Community

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Nelspruit, South Africa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The Hotel is well situated with beautiful views of the City and Table Mountain. The rooms are larger than normal and within walking distance of Long Street with its many bars and Restaurants. The staff are friendly and the food is always special. Parking is a challenge but they manage it well.

Helpful?
Thank Andre9115
Greater Johannesburg, South Africa
1 review
5 of 5 stars Reviewed 4 days ago NEW

Don't even try to go to sleep when there are typical Cape Town winds as the windows let the wind come in from the cracks between the windows and makes VERY LOUD NOICE :-( Otherwise very recommended in every aspect.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank chaimk2016
Cape Town, South Africa
1 review
3 of 5 stars Reviewed 1 week ago

besides bathroom that needs a facelift, breakfast area that was over crowded creating seating challenges and delays at the egg/omelet station. The staff are most friendly, courteous and professional..

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank mohamedarifd
Ryno D, Head Concierge at Southern Sun Cape Sun, responded to this review

Dear mohamedarifd Thank you for taking the time to write a review on your stay at the Southern Sun Cape Sun. It is valuable feedback such as yours that allows us to continuously improve our service delivery. We are in the process of a refurbishment that has started with the building of parking facilities on our own premises and will... More 

Port Elizabeth, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Exceeded our expectations. The staff were friendly and eager to assist. The room was neat and tidy. The view from our room was just beautiful. Will definitely stay there every time we visit Cape Town.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
1 Thank marilezel
Ryno D, Head Concierge at Southern Sun Cape Sun, responded to this review

Dear marilezel Thank you for taking the time to write a review on your stay at the Southern Sun Cape Sun. We are delighted that your expectations were exceeded and that you found our staff eager to assist and friendly, as they always strive to provide our valued guests a distinctive service. Looking forward to welcoming you back in the... More 

Bristol, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I stayed at this hotel for 5 nights for business. The hotel arranged for a car to collect me from the airport and check in was painless and easy. The front desk staff were nice. The room was basic, I was on the 26th floor so a great view of the waterfront. I had 2 single beds pushed together, wasn't... More 

Helpful?
Thank Annabelle N
Ryno D, Head Concierge at Southern Sun Cape Sun, responded to this review

Dear Annabelle N Thank you for taking the time to write a review on your stay at the Southern Sun Cape Sun. It is valuable feedback such as yours that allows us to continuously improve our service delivery. Please accept my sincere apologies for the lack of service excellence and the construction noise during your recent stay with us. I... More 

Plettenberg Bay, South Africa
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We once again had a magnificent stay at this very nice hotel. Our bathroom needed refurbishment, but that is the only thing I can mention as the rest of the experience more than made up for this! Great

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Johan B
Ryno D, Head Concierge at Southern Sun Cape Sun, responded to this review

Dear Johan B Thank you for taking the time to write a review on your stay at the Southern Sun Cape Sun. We are delighted that you had a magnificant stay with us and I would like to take this opportunity to inform you that we are in the process of a refurbishment that has started with the building of... More 

Johannesbirg, South Africa
2 reviews
1 of 5 stars Reviewed 2 weeks ago

Staff at reception very welcoming, the valet service guys very trustworthy with cars and valuables, forgot my wallet in the car and it was brought to my room, the guys at the lifts are friendly and professional. keep it up

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Lucky Ronald M
Ryno D, Head Concierge at Southern Sun Cape Sun, responded to this review

Dear Lucky Ronald M Thank you for taking the time to write a review on your stay at the Southern Sun Cape Sun. We are delighted that you enjoyed your stay with us and that you found our staff to be welcoming, trustworthy, friendly and professional. Looking forward to welcoming you back in the near future. Warm regards, Ryno D More 

Pretoria, South Africa
2 reviews
4 of 5 stars Reviewed 2 weeks ago

My stay was satisfactory at Southern Sun Cape Town. the services was satisfactory and welcoming. The only disappointment is that there is no vegetarian menu choice. Please have choice for vegetarian..

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank 815peacek
Ryno D, Head Concierge at Southern Sun Cape Sun, responded to this review

Dear 815peacek Thank you for taking the time to write a review on your stay at the Southern Sun Cape Sun. Your feedback is of great value to us and I would like to take this opportunity to inform you of our MyChef option, whereby if you do not find anything to your liking on our menu or buffet, you... More 

Woodstock, IL
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Beautiful view of Table Mountain from our room to wake up to each morning. Great staff that was always helpful with advice. Delicious breakfast buffet to start each day. The small but beautiful bar in lobby was perfect for a nightcap. We also enjoyed ordering off the menu in the hotel restaurant. Shuttle (free) runs on the hour to the... More 

Helpful?
1 Thank LauraZWoodstock_IL
Ryno D, Head Concierge at Southern Sun Cape Sun, responded to this review

Dear LauraZWoodstock_IL Thank you for taking the time to write a review on your stay at the Southern Sun Cape Sun. We are delighted that you enjoyed your stay with us over the festive period and experienced excellent service from our staff. Looking forward tow welcoming you back on your next visit to Cape Town. Warm regards, Ryno D More 

South Africa
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Picked this hotel for the location to Cape Town City Centre and the Waterfront. It was perfect. There was secure parking and the service we received from all the staff was top notch. Modern, clean and the restaurant had a good selection of meals to choose from. Comfortable beds and fairly good size rooms and bathroom. Good value for money.

Helpful?
Thank purejoySouthAfrica
Ryno D, Head Concierge at Southern Sun Cape Sun, responded to this review

Dear purejoySouthAfrica Thank you for taking the time to write a review on your stay at the Southern Sun Cape Sun. I was delighted to receive your comments regarding the service you received at Southern Sun Cape Sun. I have taken the liberty of sharing your kind words with the team as we always strive to provide our guests with... More 

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