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Southern Sun Cape Sun

4.0 of 5 Strand Street, Cape Town Central 8001, South Africa
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Certificate of Excellence 2014
Southern Sun Cape Sun
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Southern Sun Cape Sun
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336 reviews from our community

Traveler rating
    167
    121
    36
    8
    4
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45
84
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136
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
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    (88)
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    (71)
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    (96)
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Cape Town, South Africa
1 review
5 of 5 stars Reviewed 5 days ago NEW

We enjoyed the stay and there was nothing more your hotel staff could do to make it more enjoyable. We shall be back soon. Great, great hotel and great staff. We'll certainly recommend the hotel to others.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes 1
Pietermaritzburg, South Africa
1 review
4 of 5 stars Reviewed 1 week ago

Was attending conferenc at CTICC. Hotel is within walking distance of CTICC, but was able to catch complementary shuttle which runs hourly until 23:00. Breakfasts were excellent. Enjoyed cappuccino and newspaper with breakfast, as well as hotel pianist playing at breakfast. Enjoyed Christmas display in the foyer with freshly made ginger biscuits and sweets. Room was spacious and good, but... More 

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes 1
Brasov, Romania
Top Contributor
67 reviews 67 reviews
31 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is a really iconic landmark due to its stunning architecture. Take one of those 6 external glass elevators to the 32nd floor (the top floor) and you'll never forget the experience. There is nothing special up there, just a gym room and a small swimming pool, but the overview you'll enjoy while ascending to the top floor is... More 

Was this review helpful? Yes 1
Ryno D, Manager at Southern Sun Cape Sun, responded to this review

Dear Jazzumbo Thank you for taking the time to write a review on your stay at the Southern Sun Cape Sun. We are delighted that you enjoyed your stay with us. Your feedback is of great value to us and we look forward to welcoming you back in the near future. Warm regards More 

Toronto
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I must compliment this hotel on the friendliness of its staff. I no longer work in Tourism but will always remember my training. I was once told by a professor: a greeting from staff on the floor (the "non-service" people) confirms the quality of a hotel. From housekeeping to administrative staff, this was done exceptionally well. I also love the... More 

Was this review helpful? Yes 1
Ryno D, Manager at Southern Sun Cape Sun, responded to this review

Dear Truetalk Thank you for taking the time to write a review on your stay at the Southern Sun Cape Sun. It is valuable feedback such as yours that allows us to continuously improve our service delivery. Please accept my sincere apologies for the lack of service excellence during your recent stay with us. We have noted your recommendations and... More 

washington dc
Top Contributor
99 reviews 99 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here while in Capetown on a 4 day visit. The hotel was excellent. Views of the city unbelievably. ( 22 nd floor). Glass elevators are a treat. You can see table mountain and a good view of the city. The am buffet is a feast to enjoy. Fresh fruit, breads, juices, eggs any way you like and more.... More 

Was this review helpful? Yes 2
Ryno D, Concierge at Southern Sun Cape Sun, responded to this review

Dear Weekendwonder1 Thank you for taking the time to write a review on your stay at the Southern Sun Cape Sun. I was delighted to receive your comments regarding the excellent service you received and have taken the liberty of sharing your kind words with the team as we always strive to provide our guests with a distinctive service. Your... More 

Market Harborough, United Kingdom
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

31st floor with a view out over Table Mountain - what could possibly have happened that caused this man to rate this hotel so badly? Well, two things. Firstly, when taking a shower I have become accustomed to using water, and usually hot water. I don't expect that in a top hotel that halfway through my shower the water stops,... More 

Was this review helpful? Yes 1
Ryno D, Head Concierge at Southern Sun Cape Sun, responded to this review

Dear Geoff S Thank you for taking the time to write a review on your stay at the Southern Sun Cape Sun. It is valuable feedback such as yours that allows us to continuously improve our service delivery. Please accept our sincere apologies for the lack of service excellence during your recent stay with us. I have noted your recommendations... More 

Johannesburg, Gauteng, South Africa
Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Was there on business in September hosting the SAB Group (Castle Lager Triple Play Superfan Experience Winners). We stayed there for about 3/4 days and we loved + enjoyed every moment of it. The service, the food and the rooms - everything was to the T! The view of the city and Table Mountain - speechless! I'd definitely go back... More 

Was this review helpful? Yes
Ryno D, Head Concierge at Southern Sun Cape Sun, responded to this review

Dear MphoBiz Thank you for taking the time to write a review on your stay at the Southern Sun Cape Sun. We are delighted that you enjoyed your stay with us and look forward to your next visit. Warm regards, Ryno D More 

Durban, South Africa
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Value for money and great views from hotel,looking at Table Mountain was the seen of the day...love this hotel and will definitely stay there over and over.Short walking distance to central town and night life is excellent there.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Ryno D, Head Concierge at Southern Sun Cape Sun, responded to this review

Dear HaaroonEssack Thank you for taking the time to write a review on your stay at the Southern Sun Cape Sun. We are delighted that you had a lovely stay with us and look forward to welcoming you back in the very near future. Warm regards, Ryno D More 

World Traveller
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed at Southern Sun Cape Sun in October 2014. Positive items first. The rooms were always very clean. The concierge staff were very friendly and helpful, whether with arranging taxis or suggestions for places to visit or restaurants to eat at. The shuttle to the V&A Waterfront is an excellent service. The gym was well maintained and stocked. The... More 

Was this review helpful? Yes 1
Ryno D, Head Concierge at Southern Sun Cape Sun, responded to this review

Dear BruEe04 Thank you for taking the time to write a review on your stay at the Southern Sun Cape Sun. As part of our ethos we pride ourselves on providing our guests with a distinctive guest experience. Your feedback is of great value to us and please be assured that we have addressed the areas of concern as mentioned... More 

Cape Town, South Africa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I liked the location of the facility, especially my room which was facing the Table Mountain. The vehicle parking service was superb. The room was thoroughly cleaned daily and you could feel comfortable coming back from a hard working day. The food and service at the restaurant was superb and I would definately come back with my family on holiday... More 

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes 1
Ryno D, Head Concierge at Southern Sun Cape Sun, responded to this review

Dear 564mlungisim Thank you for taking the time to complete our online survey. We are delighted that you had a magnificent stay with us and look forward to welcoming you back in the near future. Warm regards, Ryno Dippenaar More 

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Additional Information about Southern Sun Cape Sun

Address: Strand Street, Cape Town Central 8001, South Africa
Phone Number:
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Southern Sun Cape Sun 4*
Number of rooms: 368
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Cheap Tickets, Priceline, Agoda, Despegar.com, TripOnline SA, Odigeo and South African Hotels so you can book your Southern Sun Cape Sun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Southern Sun Cape Sun Hotel Cape Town Central
Southern Sun Cape Town
Southern Sun Cape Sun Cape Town, South Africa
Hotel Style:
#12 Business Hotel in Cape Town Central
#36 Luxury Hotel in Cape Town Central
#37 Romantic Hotel in Cape Town Central
#39 Family Hotel in Cape Town Central

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