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Southern Sun Cape Sun

Hotel website
Strand Street, Cape Town Central 8001, South Africa
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1 room 1 guest
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Southern Sun Cape Sun
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461 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
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Greater Johannesburg, South Africa
1 review
3 of 5 stars Reviewed today NEW

Great value plus positioned central to all in the Cape Town city centre, the views from the upper room levels are great and the staff are very helpful in all areas .the rooms are very clean but the bathroom and aircon needs an upgrade.

Review collected in partnership with Tsogo Sun Hotels

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Norfolk, Virginia
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

The view from my room facing Table Mountain was breath-taking. We opened the window and let the refreshing breeze into the room; it was delightful. The breakfast buffet had everything one could ask for and the service throughout the hotel was top-notch. The only drawback--and this is minor--came from the length of time it took for an elevator to respond.... More 

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Washington DC, District of Columbia
2 reviews
5 of 5 stars Reviewed yesterday NEW

I was here for a month-long workshop so I became well acquainted with the hotel and the staff here. I can't say enough good things about the quality of service. Everyone was just so professional but warm and friendly. Everyone knew me by name, went above and beyond to be helpful. The hotel itself is a bit dated- kind of... More 

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Hartbeespoort, South Africa
1 review
3 of 5 stars Reviewed yesterday NEW

Enhance the look and feel of the room by accessorizing the bed space (throws, etc.). Improve quality of bed and provide 2 beds only to people who ask for that special arrangement otherwise provide a double bed.

Review collected in partnership with Tsogo Sun Hotels

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Johannesburg, South Africa
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The overall service in this hotel is exceptional, from the porter to the security guard in the passage towards the lifts. I checked into this hotel on the 24th of August 2015. I unfortunately can not remember the concierge's name that checked me in, but when I left on Thursday the 27th, he actually addressed me by name. That in... More 

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Luanda
1 review
5 of 5 stars Reviewed 4 days ago NEW

I enjoyed immense hospitality workers, shaking hands and smiling all the time to customers. Lavadaria services are too high, talves to study how to reduce the cost to the customer. Better supervise the Housekeeping everyday, and also room service

Review collected in partnership with Tsogo Sun Hotels

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Ryno D, Head Concierge at Southern Sun Cape Sun, responded to this review

Dear 949isabelc Thank you for taking the time to write a review on your stay at Southern Sun Cape Sun. It is valuable feedback such as yours that allows us to continuously improve our service delivery. We are delighted that you enjoyed your stay with us and look forward to welcoming you back on your next visit to Cape Town.... More 

Pretoria, South Africa
1 review
5 of 5 stars Reviewed 4 days ago NEW

Very clean facilities. Was travelling for business purposes. The reception staff was very friendly as well as the exceptional service from the valet parking staff. Nicely prepared breakfast and healthy as well.

Review collected in partnership with Tsogo Sun Hotels

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Ryno D, Head Concierge at Southern Sun Cape Sun, responded to this review

Dear phindiwem Thank you for taking the time to write a review on your stay at the Southern Sun Cape Sun. I was delighted to receive your comments regarding the excellent service you received during your stay. I have taken the liberty of sharing your kind words with the team as we always strive to provide our guests with a... More 

Pretoria, South Africa
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

A car parking valet service, a pianist at breakfast, a shoe shine service all added up to old school hospitality. The standard features were great finishes, impeccable taste in furniture and an atmosphere second to none. The atmosphere was easy going, yet professional- something that could only emanate from an establishment from this group in a province that can arguably... More 

Review collected in partnership with Tsogo Sun Hotels

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Ryno D, Head Concierge at Southern Sun Cape Sun, responded to this review

Dear Yuven G Thank you for taking the time to write a review on your stay at Southern Sun Cape Sun. We are delighted that you enjoyed old school hospitality during your stay with us as we always strive to provide our guests with a distinctive service. Looking forward to welcoming you back on your next visit to Cape Town.... More 

Greater Johannesburg, South Africa
1 review
3 of 5 stars Reviewed 1 week ago

Hotel is old thy need to revamp it, but service was good They need to give the hotel rooms a new look. It's outdated and not tasty at all. Southern Sun Waterfront should be the first point of comparison because Pepper club is way out their league. Move with the times

Review collected in partnership with Tsogo Sun Hotels

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Ryno D, Head Concierge at Southern Sun Cape Sun, responded to this review

Dear nompumelelon685 Thank you for taking the time to write a review on your stay at Southern Sun Cape Sun. Your feedback is of greast value to us and we are delighted that you experienced good service during your stay with us. I would like to take this oppertunity to inform you that we are in the process of a... More 

Richards Bay, South Africa
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 1 week ago

I cant fault the aesthetics of this hotel. It is smart and the location is very good for business. However the positives end right there. My first disappointment occurred as soon as I got there. This hotel has no parking, you have to park your car in a building elsewhere in the vicinity. They have a valet service that could... More 

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Ryno D, Head Concierge at Southern Sun Cape Sun, responded to this review

Dear APath Thank you for taking the time to write a review on your stay at the Southern Sun Cape Sun. It is only through constant feedback such as yours that we are able to improve our service delivery and guest experience. We sincerely apologize for the experience you endured during your stay with us and I have requested management... More 

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