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4.0 of 5 Condominium   |   1 Anchor Way, Cape Town Central 8001, South Africa
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A recent review
3 of 5 stars Reviewed June 5, 2014
travelbuff2012 Washington DC, District of Columbia
  • Reviews (30)
  • Photos (11)
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30 people have reviewed this hotel

Traveler rating
    7
    17
    4
    2
    0
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2
19
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3
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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English first
Washington DC, District of Columbia
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 5, 2014

I'm sorry to have to write such a poor review for this place. The apartment itself was actually quite nice, and very clean. However, there were just too many downsides. The wifi did not work in the room ever. The front door opens onto a balcony with no windows, so the wind rattles and bangs the door all night. Since... More

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Mautsane, Public Relations Manager at Canal Quays, responded to this review

Dear travelbuff2012 Thank you for the review of Canal Quays. We are glad that you liked the apartment and were pleased with the standard of our housekeeping services. Canal Quays has views of the working harbour and that is part of the appeal of this self-catering property. We apologise if the Wi-Fi was not up to standard and we will... More

Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 10, 2014 via mobile

We stayed in the self contained apartments for a week during April/May. The price was very competetive compared to other long term stays. We were on the 3rd floor, apartment not spacious, no great view but cleaned and serviced daily with laundry facilities in the room. All amenities for cooking during our stay and 24/7 security a bonus. Slightly out... More

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Mautsane, Public Relations Manager at Canal Quays, responded to this review

Dear SLFS73 Thank you for your recent review. We carefully monitor our rates to ensure that our guests receive value for money and we are pleased that you were provided with our range of services including housekeeping and laundry services. During your next stay if you select Canal Quays again and not one of our other buildings, you can take... More

Johannesburg
Top Contributor
85 reviews 85 reviews
46 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed March 23, 2014

We stayed here for one night to attend a party at the Waterfront. If you follow the instrructions the apartment is easy to find. The unit is beautifully furnished and luxurious. The kitchen is fully equiped with modern appliances and a washer and dryer is provided. A large flatscreen television and comfortable sofa makes up the lounge area. A table... More

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Mautsane, Public Relations Manager at Canal Quays, responded to this review

Dear CuriousMeerkatjie Thank you for choosing to stay in one of our apartments in Canal Quays. We appreciate the time you took to write this fantastic review and we hope to see you again soon. Please remember to follow us on social media, to visit our website and to sign up for our newsletter. More

Durban, South Africa
Contributor
14 reviews 14 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 17, 2014

My husband and I stayed in a Studio Apartment for 4 nights in February. The apartment has everything you could possibly need and was spotlessly clean. The view is not great but I had already been made aware of this fact and it did not bother us - after all, you don't generally spend that much time at in your... More

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Mautsane, Public Relations Manager at Canal Quays, responded to this review

Dear Kathy M Thanks very much for taking the time to submit your review of one of our Studio apartments in Canal Quays. We appreciate that you took the time to submit your review and that you enjoyed our great Cape Town hospitality. Please stay in touch with us and follow us on social media. Regards Home from Home More

Swansea, United Kingdom
Top Contributor
51 reviews 51 reviews
35 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 12, 2014

We rented a 2 bedroom apartment here for a week stay. It was very well presented, clean and quiet. The kitchen contained pretty much everything we needed to make breakfast etc., and the rooms were cleaned daily (apart from Sunday). The view from our apartment was not the best, and the location was a little out of the way compared... More

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Mautsane, Public Relations Manager at Canal Quays, responded to this review

Hi Bagelobagel Thanks for a great review of our Canal Quays apartments. We are glad that you enjoyed your stay and hope to see you again in the near future. Regards Home from Home More

Sedgefield, South Africa
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 1, 2013 via mobile

We spent an evening at Canal quays and were very happy with the apartment,it was clean and very comfortable.On the negative side,the view was terrible and the complex is situated right next to a busy and noisy highway. In future I would rather pay a bit more and stay in a complex that is in the V&A waterfront and not... More

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Mautsane, Public Relations Manager at Canal Quays, responded to this review

Thanks for the review. Canal Quays is a four self-catering hotel located close to the historic operational harbour, which is part of the appeal of this property. In cases where guests prefer to be close to the V&A Waterfront, we can offer them five star accommodation at the numerous Marina properties overlooking the yacht marina or the canal waterway. More

Zwolle, The Netherlands
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 1, 2013

After 2,5 hours driving through Cape town (it was very hard to find the access to the complex) we finally arrived to the apartment. The apartment was very nice and luxurious. We even had a dishwasher and washing machine. The location is close to the waterfront and the stop of the sight seeing bus. It was nice to sit on... More

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Mautsane, Public Relations Manager at Canal Quays, responded to this review

Thank you very much for such a great review. We are pleased that your stay with us was memorable. For your next stay with us please contact our guest services team who will gladly assist you with directions or arrange for your transport to the hotel. We hope to see you again, many happy travels, Home from Home. More

Atlanta, Georgia, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed November 25, 2013

This condo is located within a very short cab ride to the VA Waterfront. This is a wonderful self catering facility. If you're looking for all the hotel amenities rhis isn't rhe place. Safe and secure lodging with views of the harbor. Washing machine and dryer located within condo. Great value.

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Mautsane, Public Relations Manager at Canal Quays, responded to this review

Thank you for such a fantastic review. We hope that you will come and stay with us again in the near future. Please visit us on our website, follow us on Facebook and sign up for our newsletter so we can keep in touch with you. Happy travels, Home from Home. More

Porcupine
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 2, 2013

We stayed at the Canal Quays on two occasions in October 2013. One 7 days and the other 2 days at the end of our SA vacation. It's in a good location: only 15 minute walk to the waterfront and 20 minute walk to the green market. The apartment was very spacious and clean. The staff was very friendly and... More

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Mautsane, Public Relations Manager at Canal Quays, responded to this review

Thanks for such a great review we appreciate it. Canal Quays recently received the 2013 Agoda.com Gold Circle Award and we are proud that our service offering in Canal Quays is of a high standard. We will keep up the good work and look forward to welcoming you back soon. More

Paarl/Rsa
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 4, 2013

The apartmentt was close to excellent.Spacious,nice interior,enough cuboard space and much better than any ordinary hotel room.We received very good and friendly service when we booked in.I did ask for a room high up ,but instead received room 102 right next to the security desk on the ground floor.They told us there were no rooms availablle higher up.For us it... More

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Additional Information about Canal Quays

Address: 1 Anchor Way, Cape Town Central 8001, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range (Based on Average Rates): $
Hotel Class:4 star — Canal Quays 4*
Reservation Options:
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Also Known As:
Canal Quays Cape Town, South Africa

11 photos of this hotel

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Amenities

Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Escape to a serene location overlooking the beautiful working harbour of Cape Town. Canal Quays is a modern property classically furnished and ideally positioned on the canal waterway. This venue affords guests the comfort of spacious self-catering apartments in a quiet area of the city. Canal Quays is ideal for business and leisure as it's a stroll to the Cape Town International Convention Centre, and within walking distance to the city's financial district and a short drive to various shopping centres, restaurants and major attractions. Each modern apartment is equipped with a kitchen, open-plan dining and lounge areas, including spacious bedrooms, which makes Canal Quays suitable for short and long stays in Cape Town. Our services include pre-arrival grocery shopping, airport transfers, car rental, day tours and sightseeing excursions (charges apply). Personal laundry and dry cleaning services are available upon request (surcharge applicable). ... more   less 
Number of rooms
24

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