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Winchester Mansions

Certificate of Excellence
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221 Beach Road | Sea Point, Cape Town Central 8005, South Africa
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Winchester Mansions
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Winchester Mansions
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613 reviews from our community

Traveler rating
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    168
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cardiff, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This was our first visit to Cape Town and we definitely made the right choice in staying at the Winchester Mansions. We travel a great deal and this is one of our favourite hotels. The staff are exceptionally friendly and helpful. From the moment of our arrival we were greeted with a high level of service that continued throughout our... More 

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Sunnyvale, California
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel a few times during our 2 week vacation in South Africa. We arrived in Cape Town and stayed at this hotel for three nights (two different rooms) and stayed again when we returned to Cape Town from the outer wine regions for another night stay. One night was easily booked online by me and the... More 

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Pretoria
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Checking into the Hotel on Sunday evening for 5 nights we realised that all the previous reviews were spot-on! From reception through to house-keeping, breakfasts, dinner and just tea, every aspect of our stay was enjoyable! All the staff are especially helpful and kind and the hotel itself is just beautifull with an old world charm. Make sure to reserve... More 

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Swansea, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

What a fabulous hotel sat outside on varander for breakfast most mornings looking over a lovely grassed area then onto the sea. You can paraglide down from mountain and land on the grass area fab to watch. The hotel rooms were beautiful always lovely and clean bedding turned down in evening and chocolates conveantely placed by tv remote. Reception staff... More 

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London
Top Contributor
65 reviews 65 reviews
24 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Reception Staff are very helpful indeed,especially Thalia,which is always a good sign. We had an excellent stay here,the room,breakfast,ambiance and hospitality was first class.The setting opposite the coastal promenade is another plus for this hotel as is their free mini bus service.certainly to be recommended.

Was this review helpful? Yes 2
Bianca K, GM Assistant at Winchester Mansions, responded to this review

'First class' and 'certainly to be recommended' are great things to hear from our guests. We are very happy that you had an excellent stay with us. Thank you also for mentioning Thalia's outstanding service. We will be sure to let her know. We would love to have you back if your travels bring you to Cape Town again! More 

Jersey, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A major part of any holiday is judged on accommodation and service. This hotel did not disappoint, the atmosphere is warm and welcoming and the staff do their best to please, particularly Bianca, who went that extra mile to ensure our stay was as enjoyable as possible. Although we had a slight mix up with rooms, this was professionally dealt... More 

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Bianca K, GM Assistant at Winchester Mansions, responded to this review

Thank you very much for your detailed and very positive review. We are glad that we ticked all the boxes and made your stay in Cape Town a very enjoyable one. We will be sure to pass on your kind comments to Jackie, Bianca and Errol. We love when our staff get special mentions! We look forward to welcoming you... More 

Cape Town, South Africa
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A quick word to say that putting our clients in this hotel was a kind of reward for us. Our clients even said that every people working in this hotel were pleasant, and always happy and ready to go for the extra mile to make their guests feeling good. And yes, they really did it! Food wise, this place has... More 

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Bianca K, GM Assistant at Winchester Mansions, responded to this review

Thank you very much for your raving review. We aim to please and we are very glad that we managed to do just that on so many levels, but especially when it comes to our staff! We will be very happy to read out your review at our next staff meeting. Hopefully see you again soon! More 

Swansea, United Kingdom
Top Contributor
57 reviews 57 reviews
35 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed 5 nights here at the end of our Garden Route holiday. A classic room 115 was allocated and although comfortable was rather dark compared to our other room when we last visited. Check was quick with Artmos and service standards very good. Breakfast was good with the usual choice and eggs cooked to order but bacon quality could... More 

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Bianca K, GM Assistant at Winchester Mansions, responded to this review

Thank you very much for your good rating and in depth review. We will be sure to pass on your nice comments to the staff you mentioned by name. It makes their work so much more rewarding when guests make a special effort to remember and mention their names on TripAdvisor or other review sites. We will be sure to... More 

Waterlooville
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

We stayed 3 nights and were delighted with the position on the seafront a short taxi ride from the city centre. The courtyard restaurant was charming and the front verandas gave lovely views of the sea and the spectacular sunsets. Food good but plenty of choice in the city centre if you fancy a change. Would definitely use again.

Review collected in partnership with this hotel

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Bianca K, GM Assistant at Winchester Mansions, responded to this review

Thank you for your nice review. We are glad that you enjoyed the great location of the hotel and made good use of our courtyard and Harveys bar and restaurant terrace. We look forward to having you back very soon! More 

Yorkshire
Contributor
11 reviews 11 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We arrived at Winchester Mansions on the 10th of February for a 5 night stay. Our room was wonderful overlooking the sea when I say room I mean a suite it was wonderful and spacious.The food is good and the staff were all nice and friendly hope to go back one day.

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Bianca K, GM Assistant at Winchester Mansions, responded to this review

Thank you for your kind words. We are very glad that you enjoyed staying with us and found your room to be wonderful, a very nice compliment. We certainly hope that you will be able to visit us again one day! More 

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