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All 103 Cape Town Central hotels

Waterfront Village

5.0 of 5 Hotel   |   Mind Pearl House, West Quay Rd | V & A Waterfront, Cape Town Central 8001, South Africa
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Ranked #53 of 103 Hotels in Cape Town Central
A recent review
5 of 5 stars reviewed 2 days ago
Tim W London, United Kingdom
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305 reviews from our community

Traveler rating
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    30
    20
    16
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115
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26
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Turkish first
  • Any
English first
London, United Kingdom
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had flown in from Heathrow and landed fairly early in the morning and so our room was not immediately available. However, the staff were very helpful and helped us both with security and our luggage. They continued to be very helpful throughout our 3 nights in the apartments. They are very spacious, well equipped and ideally located in the... More

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Sydney, Australia
Top Contributor
56 reviews 56 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

What great find in Cape Town! Right on the canal at the V&A Waterfront precinct. We had booked a one bedroom apartment and very pleased that we received an extra bedroom and on the canal with a beautiful northerly view over the area, including the ferris wheel which is right in the heart of the restaurant strip. The area is... More

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Oxford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I would highly recommend this apartment village if you're planning a stay in Cape Town. It is a very short walk to the V&A water front which is the must stay place in Cape Town. It's got loads of shop, places to eat, things to see and transport links. As well as having an amazing location, the apartments are modern,... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

We arrived at the reception worried that we would have problems checking in having read other reviews. The reception staff were friendly and the check in process was easy. Nothing was too much trouble and we were delighted with the service. Apartments were first rate. Great location. The only thing stopping a full five stars was that the heated swimming... More

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la paz
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall we are pleased with our stay. 2 bedroom apartment was well furnished with good view. Quiet location and comfy. Very well furnished kitchen with dishwasher, washer and dryer. Fridge started beeping and someone came to fix within a few minutes. Had no problems flagging taxi within a few minutes. Check in took longer than it should but maybe that... More

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Hollywood, Florida
2 reviews
1 of 5 stars Reviewed 1 week ago via mobile

It took 1 hour 15 mi to check in . Horrible customer service . We had to pay for internet and never worked! Only tub in 1 bathroom no shower. You are trapped with the security nonsense . We had to walk to security gate for then to call a taxi that took 30 min to arrive. Tour people can't... More

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1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Checked in, was initially disappointed but was prepared to give it a go. Then things got bad. So, any and flys everywhere, mould in bathrooms, curtains hanging off and then.....the water ran BROWN!! Lord only knows what it was but we had been showering in it. Really disgusting, please avoid!

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Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed in the apartments booked through Marina Village Apartments. We were not told that the office shut at 11:00pm and so spent 30 mins on the pavement in the middle of the night. The rooms appear well equipped but actually it is very basic. The TV in the bedroom only received one poor channel that's yet turned out to... More

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Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed in the apartments booked through Marina Village Apartments. We were not told that the office shut at 11:00pm and so spent 30 mins on the pavement in the middle of the night. The rooms appear well equipped but actually it is very basic. The TV in the bedroom only received one poor channel that's yet turned out to... More

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Thrapston Northants
1 review
2 of 5 stars Reviewed 3 weeks ago

We had over £800 stolen from our safe. BE VERY AWARE and do not use the in room safe.Apartment otherwise fantastic and Cape Town fantastic aswell, also noticed this crime has happened recently in same apartments so there is obviously a problem with employees trust at present as our room or safe was not broken into so somebody in employment... More

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WaterfrontVillage, Manager at Waterfront Village, responded to this review

Dear Mrs. Melanie Tate Thank you for the review of your recent stay at Waterfront Village, The in house investigation was concluded all staff that entered the apartment during your stay had polygraph test done and no deception was indicated. The Estate has recently completed the upgrade of its security and camera monitoring system. It is now possible to track... More

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Additional Information about Waterfront Village

Address: Mind Pearl House, West Quay Rd | V & A Waterfront, Cape Town Central 8001, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Waterfront Village 5*
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Also Known As:
Waterfront Village Hotel Cape Town Central
Waterfront Village Cape Town, South Africa

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