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Hollow On The Square Cape Town City Hotel

9 Ryk Tulbagh Square, Hans Strijdom Avenue, Cape Town Central 8001, South Africa (Formerly Tulbagh Hotel)
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Hollow On The Square Cape Town City Hotel
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17 Reviews from our TripAdvisor Community

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Port Elizabeth, South Africa
1 review
4 of 5 stars Reviewed 6 days ago NEW

Very central. Been here a few times already! Close to CTICC.We stayed here the weekend for Mumford and sons concert. Walking distance. Price reasonable. Parking a bit of a problem but the hotel removed their bus to make space for me that was very kind. The breakfast is good. Rooms clean and air con was very efficient. Very hot weekend.... More 

Review collected in partnership with this hotel

Helpful?
Thank ngrund
Chiang Mai, Thailand
1 review
4 of 5 stars Reviewed 1 week ago

Staffs are very friendly, hotel is clean, location is good. Breakfast (and coffee) can be improved. Private day tour package is good and flexible...worth money. Price of the package tour also can be reasonalbly discuss

Review collected in partnership with this hotel

Helpful?
Thank T7918UZjay
Musicexplore, General Manager at Hollow On The Square Cape Town City Hotel, responded to this review

Dear Valued Guest Your feedback is wonderful and I'm glad that you enjoyed your stay. We are constantly looking at improving all our offerings. Feedback like yours enables us to find new ways to improve. We have got Truth coffee now as our official hotel coffee which has been rated as the best in Cape Town. The Truth Coffee shop... More 

Colchester
Level Contributor
37 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a recently refurbed hotel is well situated between the Water Front and Long Street/central Cape Town, the area itself was a bit moody late at night but certainly no worse than other areas of Cape Town. I did get approached by a beggar late at night when I got out of my taxi by the hotel reception. The... More 

Helpful?
Thank Chammer98
Musicexplore, General Manager at Hollow On The Square Cape Town City Hotel, responded to this review

Dear Valued Guest thank you for the feedback! I'm glad that you enjoyed your stay with us and thank you for pointing out shortcomings. We have addressed the closing of the bar with all concerned. That is not the way that we want our guests to be treated and guests must be notified about last round. This has been rectified... More 

Pretoria, South Africa
Level Contributor
127 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed 1 week ago

Perfectly located in Cape Town opposite the gardens and museums. Exploring the museums a MUST!! The gardens are beautiful and create a tranquil escape from the cities bustle. The hotel restaurant is a great stop for drinks, dinner or lunch with friendly staff and great menu. Room was satisfactory, must be honest and say I explored more than simply stay... More 

Helpful?
Thank CandiceYoung
Musicexplore, General Manager at Hollow On The Square Cape Town City Hotel, responded to this review

Dear Valued Guest thank you for the kind comments about the Hotel's location, staff and restaurant. I would greatly value what we could do to improve your future stay an would welcome an email to gm@hollowonthesquare.co.za Thanks again! Paul and the HOTS Team More 

Glasgow, United Kingdom
Level Contributor
42 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

The hotel is nice and clean. I would like to give it 4 stars but there are a few things that let me down. I made the reservation through booking.com which advertised free wifi which was an absolute must for us - but it's only 500mb per day. Secondly, we were sent to a room when we arrived which was... More 

Helpful?
2 Thank rachaeltina
Musicexplore, General Manager at Hollow On The Square Cape Town City Hotel, responded to this review

Dear Value Guest thank you for the extremely constructive feedback! We are pleased that you found the hotel nice and clean and the staff helpful. Regarding not being able to reach the reception staff telephonically at 3am, we view this in an extremely serious light. Please could you possibly email me details of the date and we will take the... More 

Johannesburg, South Africa
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great location, very central. Spacious, comfortable room. Effective air conditioner during the December heat wave. The pictures on booking.com make the entrance look a bit more luxurious than it really is. It's a bit rough around the edges in parts - clues of this can be seen in the lifts and the staircase, bathroom tiling - but really, overall, extremely... More 

Review collected in partnership with this hotel

Helpful?
1 Thank R2517GUerica
Musicexplore, General Manager at Hollow On The Square Cape Town City Hotel, responded to this review

Dear Valued Guest. Thanks so much for the feedback and we are pleased that you were happy with the location, room and staff! Regarding the lift, we just did a major refurbishment and replaced the lift's motor, cabling etc. Regarding the interior of the lift, this shall be done once we are a little less busy. We have also taken... More 

colchester
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good location between waterfront and town centre. Nice big rooms and staff were all very friendly. Breakfast was ok but I did not eat there in the evening as so many places to chose from. Long street is 5 minutes walk away. Would recommend as mid range hotel.

Helpful?
Thank mattytColchester
Musicexplore, General Manager at Hollow On The Square Cape Town City Hotel, responded to this review

Dear Valued Guest/ Thank you for staying with us and for the positive comments regarding the location, rooms and staff! We hope to see you back soon! Kind regards Paul and the HOTS Team More 

Modimolle (Nylstroom), South Africa
Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed December 22, 2015 via mobile

This hotel is really well situated for visitors, local or foreign. Only a 15-20 minute walk to the Waterfront. We didn't really have breakfast there, but supper one evening after a long day out, which was of high standard. Our room was large, and really comfortable. The only thing - the Monday and Tuesday mornings, we could hear some of... More 

Helpful?
Thank elana_fourie
Musicexplore, General Manager at Hollow On The Square Cape Town City Hotel, responded to this review

Dear Valued Guest thank you so much for your encouraging feedback! We hope to see you back again soon! Yours in hospitality Paul and the HOTS Team More 

Brits, South Africa
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 10, 2015

Check in was really easy and quick. The rooms were clean and pretty spacious. The only downside here is that at the time of my stay, the elevator was out of service so using the stairs with luggage was cumbersome at worst. The restaurant is shady and welcoming given the time of the year (summer). The location was excellent due... More 

Helpful?
1 Thank Vince S
Musicexplore, General Manager at Hollow On The Square Cape Town City Hotel, responded to this review

Dear Valued Guest thanks for your valuable feedback! You will be pleased to note that your only negative, the lift was overhauled with a brand new motor during our recent refurbishment. I'm sorry that you had this inconvenience during your stay. We hope to see you back soon! Thanks again Paul and the Hots Team More 

Jakarta
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 9, 2015

The hotel was small and cozy but I had deluxe suite room which is really big 😬.. Morning staff was ok but the night staff need to be improved. If you want to make reservation for taxi or anything..i suggest to talk with morning staff

Review collected in partnership with this hotel

Helpful?
Thank Alia B
Musicexplore, General Manager at Hollow On The Square Cape Town City Hotel, responded to this review

Dear Valued Guest thank you for taking time out for writing the review. I'm pleased that you enjoyed our newly refurbished rooms which are large for Cape Town. Regarding the night staff we are determined to improve our service standards and have embarked n further training for the staff. Thanks again! Paul and the Team More 

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