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All 103 Cape Town Central hotels

Hollow On The Square Cape Town City Hotel

3.5 of 5 Hotel   |   9 Ryk Tulbagh Square, Hans Strijdom Avenue, Cape Town Central 8001, South Africa (Formerly Tulbagh Hotel)
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Hollow On The Square Cape Town City Hotel
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Ranked #94 of 103 Hotels in Cape Town Central
A recent review
4 of 5 stars reviewed 3 weeks ago
b_bruechert Perth, Australia
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135 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Perth, Australia
1 review
4 of 5 stars Reviewed 3 weeks ago

My husband stayed at this hotel while I was recovering in hospital. Being alone in a big city Paul and his staff were wonderful. I can't thank them enough. The whole place has a very homely welcoming feel and my husband was helped in many many ways. It really made his stay a pleasure.

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Ipswich, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel itself is very nice, I think management must have made improvements recently as it doesn't match some of the previous comments. Check in was simple and rooms clean and spacious, had a good nights sleep! Breakfast was good and food and drink available was very good and well priced. All staff were excellent and did there utmost best and... More 

Was this review helpful? Yes 1
PaulBruce-Brand, General Manager at Hollow On The Square Cape Town City Hotel, responded to this review

Thank you for the kind words. We have indeed had some staff changes over the past year and we are absolutely driven and committed to provide great service. Feedback like yours is really appreciated! Kind regards Paul More 

Sydney, Australia
1 review
5 of 5 stars Reviewed 4 weeks ago

We were given exceptional service by all the staff, they really did everything they possibly could to make our stay as enjoyable as possible. The food both at breakfast and dinner was excellent. The live music on Thursday and Friday nights was also excellent and they have happy hours on those nights too. Our room was clean, comfortable and quiet.... More 

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Was this review helpful? Yes
PaulBruce-Brand, General Manager at Hollow On The Square Cape Town City Hotel, responded to this review

Thank you for the kind words and we really do aim to make our guests feel at home. We don't always get it right and comments like yours inspire us to continue to strive towards really creating a hotel where both staff and guests love to be. Thanks again Paul More 

Cape Town, Western Cape, South Africa
1 review
5 of 5 stars Reviewed November 14, 2014

On behalf on myself and Telkom I wish to thank Melinda van Staden and staff for excellent service today at our special breakfast function, food, atmosphere and service was outstanding! I will definitely make use of your service for future functions and recommend your 10 star service! Thank u once again!

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PaulBruce-Brand, General Manager at Hollow On The Square Cape Town City Hotel, responded to this review

Thank you so much for the kind words about the Hotel and Restaurant! I have conveyed them to the staff. Kind regards Paul More 

Hoogstraten, Belgium
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 16, 2014

We were in Capetown for holiday, the location of the hotel is good, close to the waterfront and city center. The rooms are simple but clean, the beds are very good. The breakfast is good and the lunch that we had there was good value for your money. We would come back again!

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CapeTownLovetotravel, General Manager at Hollow On The Square Cape Town City Hotel, responded to this review

Dear Valued Guest thank you for your kind feedback! We are extremely pleased that you enjoyed your stay with us and your meals and really look forward to seeing you back at Hollow on the Square!! Kind regards Paul More 

Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 27, 2014

Stayed here for a conference and it was horrible. Had to pay for parking R70/dat of which was not actually secure parking let alone undercover, it would have been cheaper to park my car somwhere else but further away. The hotel is unfinished, completely run down. The elevator does not work at times. Alarms constantly going off in the hotel... More 

Was this review helpful? Yes 3
CapeTownLovetotravel, General Manager at Hollow On The Square Cape Town City Hotel, responded to this review

Dear Valued Guest thank you so much for your feedback and I regret that you had such a disappointing stay. Re the Parking we either have parking outside which is privately run and the Company charges R70. We understand your frustration paying for parking and have decided to cover the parking cost for guests ourselves. Alternatively we have underground cover... More 

Hong Kong
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 22, 2014

I chose it because I had a conference to attend to, and it seemed to be the closest hotel. I wasn't happy with the parking arrangement, and the interior of the room was "unfinished". The wooden furniture had splinters and the bathroom has no tile or floor to speak of but grey concrete. The maid came into the room without... More 

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CapeTownLovetotravel, General Manager at Hollow On The Square Cape Town City Hotel, responded to this review

Dear Valued Guest Thanks so much for your feedback! I am sad that you had an unpleasant experience. The floors in the room are indeed not tiled, but the cemcrete finish is what was used to give the rooms a modern feel, and have been used at all our luxury game lodges. Re the breakfasts we focus on fresh and... More 

Stefania_Baur
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed September 21, 2014

After having stayed at this "hotel" for about a week, I can say I will neither go back not recommend anyone to go. In a nutshell: Cockroaches in the room, The "hotel" never replied email about a carpark and when we arrive we actually had to pay R70 per day, Bookings were made via Agoda, but the receptionists never heard... More 

Was this review helpful? Yes 2
PaulBruce-Brand, General Manager at Hollow On The Square Cape Town City Hotel, responded to this review

Dear Valued Guest. Thanks so much for the review and we are saddened to see that you had such a negative experience. Unfortunately parking in the CBD is very limited and is privately owned. The parking fee is charged by this private company. Most of our clients love the modern, spacious Green Annexe rooms. The City of Cape Town recently... More 

Nairobi, Nairobi, Kenya
1 review
3 of 5 stars Reviewed September 19, 2014

At the time I stayed there, the kitchen burned and hotel dining was so crowded. There are two sides of the hotel and one end is so out that you have to walk outside to access the dining/ restaurant. However it is walking distance to the convention centre and the area seemed safe. A walk on the long street would... More 

Was this review helpful? Yes
PaulBruce-Brand, General Manager at Hollow On The Square Cape Town City Hotel, responded to this review

Dear Valued Guest thank you for the feedback! Our sincere apologies for the unfortunate fire which occurred in the kitchen during your stay! You will be pleased to know that we have now completely refurbished the kitchen which was a positive outcome. We also have a brand new Menu and look and feel in the restaurant. We look forward to... More 

ann arbor
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 31, 2014

We stayed for a week, I was attending a conference and my husband tagged along for vacation (we spent a week on safari prior). This was the least expensive hotel recommended by the conference as walking-distance from the convention center (CTICC). It exceeded our expectations -- the room was spacious, the breakfast was tasty (and plentiful), and it was just... More 

Was this review helpful? Yes 1
PaulBruce-Brand, General Manager at Hollow On The Square Cape Town City Hotel, responded to this review

Dear Valued Guest It was heartening and encouraging to receive your kind comments! Thanks so much and we hope to see you back in the country again soon! Kind regards Paul More 

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Additional Information about Hollow On The Square Cape Town City Hotel

Address: 9 Ryk Tulbagh Square, Hans Strijdom Avenue, Cape Town Central 8001, South Africa (Formerly Tulbagh Hotel)
Phone Number:
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hollow On The Square Cape Town City Hotel 3.5*
Number of rooms: 86
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Also Known As:
Hollow On The Square Cape Town City Hotel South Africa

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