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Hollow On The Square Cape Town City Hotel

3.5 of 5
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9 Ryk Tulbagh Square, Hans Strijdom Avenue, Cape Town Central 8001, South Africa (Formerly Tulbagh Hotel)
Hollow On The Square Cape Town City Hotel
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Ranked #88 of 103 Hotels in Cape Town Central
A recent review
3 of 5 stars reviewed 3 weeks ago
JenCas Johannesburg, South Africa
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159 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

Room had cockroaches, tavern downstairs was noisy. Parking was not always available. Prices were too high for the General low standard of the hotel - price Was not matched to the value provided. Additionally, breakfast was mediocre.

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Johannesburg, South Africa
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I regularly stay at the Hollow on the Square because I find it to be in a convenient location, just a few minutes drive and walk to the V&A Waterfront and in a less busy part of town. The hotel is old and finishes are not the best but the rooms are generally clean so I'm happy to spend a... More 

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Western Cape, South Africa
1 review
5 of 5 stars Reviewed 4 weeks ago

We spent a weekend in Cape Town and found the Hollow on the Square to be within walking distance of almost all the things we wanted to do and with a MyCity bus station a few metres away, we could reach any place easily. But this we knew before the time. What surprised us most was the quality and luxury... More 

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Westside
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I think what makes this hotel stand out is personalized very polished customer service from all levels of staff (from the receptionists to the manager level). If I had a problem or a question, they prioritized solving that quickly and accommodate my requests on the spot too. I was in the 'M'-building facing the square. It has a balcony along... More 

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Cape St Francis, South Africa
Top Contributor
62 reviews 62 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This hotel has an annex where we stayed and were totally surprised at the quality of the rooms. The rooms are very large and comfortable with everything that is required for an easy stay. Staff were responsive and friendly and parking for one's vehicle, although limited, was easily accessible. It is also well situated and within reach of access routes... More 

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1 review
3 of 5 stars Reviewed March 20, 2015

We had a very noisy room due to air conditioning device hanging outside under our window, which is not pleasant if you have to work everyday. The outside restaurant is charming. The staff is very friendly. The breakfast is well served. The free wifi is not always working in the room.

Review collected in partnership with this hotel

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London, United Kingdom
1 review
5 of 5 stars Reviewed March 18, 2015

Superb location in the centre of cape town - it's proximity to CTICC (less than a 5min walk) was particularly ideal for me; really friendly staff; rooms luxurious and spacious, even featuring a kitchenette; reasonably priced too... very glad on the whole.

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CapeTownLovetotravel, General Manager at Hollow On The Square Cape Town City Hotel, responded to this review

Dear Valued Guest thank you so much for your positive, wonderful comments. We are glad that you enjoyed our location, rooms and service and hope to see you back again in the near future!! Thanks again! Paul and The Team More 

Luanda, Angola
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 14, 2015 via mobile

I was at Hollow hotel Last week from the the 05 March to 09 March 2015. I was travelling with my 2 cousins we've booked 3 single rooms. The elevator wasn't working so the front desk manager ( Anthony ) manage to get us 3 rooms at Hollow - Green Annexe ( building next door , many thanks for that.... More 

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CapeTownLovetotravel, General Manager at Hollow On The Square Cape Town City Hotel, responded to this review

Dear Valued Guest. Thank you so much for the positive feedback about the hotel and the service you received! We apologize for the lift that was out of order and you will be pleased to hear that a brand new motor has been installed and the lift is operational again. Thanks again and hope to see you again soon! Kind... More 

Pretoria, South Africa
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 6, 2015

The Hollow on the Square website pictures of rooms are very misleading. While the bed linen is of a good quality, the kitchenette is shown as modern and clearly recently redone. Our room had broken cupboards, swolen plywood cabinets and overall was below the standard advertised. On check-in at 2pm we found our pillowcases were still damp. Our room overlooked... More 

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CapeTownLovetotravel, General Manager at Hollow On The Square Cape Town City Hotel, responded to this review

Dear valued Guests. Thanks so much for your feedback! In terms of the website pictures we do believe that they are overall representative of the hotel. The few rooms with older cupboards are being renovated and we continue to spend substantial amounts on continual improvements. We would love to see you back again and look forward to you coming away... More 

Robertson Wine Valley, South Africa
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 4, 2015

Centrally located within the Tulbagh Square next to SARS and the My Citi Bus terminal, you can not ask for a better location. But do understand that nights are noisy due to location and vendors receiving stock at night in the same square. The newly Me N u restaurant upgrade is much better with a very competitive food selection and... More 

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CapeTownLovetotravel, General Manager at Hollow On The Square Cape Town City Hotel, responded to this review

Dear Valued Guest thank you for your constructive feedback. The hotel is an awesome base to view the city from. In terms of noise we work closely with the City Improvement District and the building opposite that used to allow vendors to keep their goods has stopped doing so so there is no longer that vendor noise problem. We hope... More 

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