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All 103 Cape Town Central hotels

Hollow On The Square Cape Town City Hotel

3.5 of 5 Hotel   |   9 Ryk Tulbagh Square, Hans Strijdom Avenue, Cape Town Central 8001, South Africa (Formerly Tulbagh Hotel)
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Hollow On The Square Cape Town City Hotel
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Ranked #95 of 103 Hotels in Cape Town Central
A recent review
3 of 5 stars reviewed 1 week ago
UkSand UK
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139 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Istanbul, Turkey
1 review
2 of 5 stars Reviewed yesterday NEW

the hotel was not the same as in pictures on internet, they first gave us a very uncomfortable and old designed room in the old building the have. even the elevator was not working and they let us to carry our luggage to the second floor!!and after one day of negotiations they changed our room with the one in the... More 

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UK
Senior Contributor
37 reviews 37 reviews
27 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights over NYE . Convenient hotel in good position. Large rooms nice bathroom shower room however air conditioning wasnt great , my daughters room air conditioning wasnt working at all however her room was really huge.

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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Upon arriving at the "hotel" I was checked into a Twin room and on booking.com they advertised a Double Standard Room. I booked in at 5 and they asked me to wait in the room while they changed the beds. The lifts weren't working either and had to carry my 22kg bags up by myself!! The "fully equipped Kitchenette" did... More 

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Bristol
Contributor
17 reviews 17 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed here for out first three nights in South Africa and was expecting a good quality 4 star city centre hotel, but was very disappointed with the experience. This hotel was booked as part of a package deal, and was recommended to us by a travel agent. We arrived when their lift was out of action (which was not... More 

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Perth, Australia
1 review
4 of 5 stars Reviewed November 30, 2014

My husband stayed at this hotel while I was recovering in hospital. Being alone in a big city Paul and his staff were wonderful. I can't thank them enough. The whole place has a very homely welcoming feel and my husband was helped in many many ways. It really made his stay a pleasure.

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Ipswich, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 28, 2014

Hotel itself is very nice, I think management must have made improvements recently as it doesn't match some of the previous comments. Check in was simple and rooms clean and spacious, had a good nights sleep! Breakfast was good and food and drink available was very good and well priced. All staff were excellent and did there utmost best and... More 

Was this review helpful? Yes 1
PaulBruce-Brand, General Manager at Hollow On The Square Cape Town City Hotel, responded to this review

Thank you for the kind words. We have indeed had some staff changes over the past year and we are absolutely driven and committed to provide great service. Feedback like yours is really appreciated! Kind regards Paul More 

Sydney, Australia
1 review
5 of 5 stars Reviewed November 21, 2014

We were given exceptional service by all the staff, they really did everything they possibly could to make our stay as enjoyable as possible. The food both at breakfast and dinner was excellent. The live music on Thursday and Friday nights was also excellent and they have happy hours on those nights too. Our room was clean, comfortable and quiet.... More 

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PaulBruce-Brand, General Manager at Hollow On The Square Cape Town City Hotel, responded to this review

Thank you for the kind words and we really do aim to make our guests feel at home. We don't always get it right and comments like yours inspire us to continue to strive towards really creating a hotel where both staff and guests love to be. Thanks again Paul More 

Cape Town, Western Cape, South Africa
1 review
5 of 5 stars Reviewed November 14, 2014

On behalf on myself and Telkom I wish to thank Melinda van Staden and staff for excellent service today at our special breakfast function, food, atmosphere and service was outstanding! I will definitely make use of your service for future functions and recommend your 10 star service! Thank u once again!

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PaulBruce-Brand, General Manager at Hollow On The Square Cape Town City Hotel, responded to this review

Thank you so much for the kind words about the Hotel and Restaurant! I have conveyed them to the staff. Kind regards Paul More 

Hoogstraten, Belgium
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 16, 2014

We were in Capetown for holiday, the location of the hotel is good, close to the waterfront and city center. The rooms are simple but clean, the beds are very good. The breakfast is good and the lunch that we had there was good value for your money. We would come back again!

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CapeTownLovetotravel, General Manager at Hollow On The Square Cape Town City Hotel, responded to this review

Dear Valued Guest thank you for your kind feedback! We are extremely pleased that you enjoyed your stay with us and your meals and really look forward to seeing you back at Hollow on the Square!! Kind regards Paul More 

Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 27, 2014

Stayed here for a conference and it was horrible. Had to pay for parking R70/dat of which was not actually secure parking let alone undercover, it would have been cheaper to park my car somwhere else but further away. The hotel is unfinished, completely run down. The elevator does not work at times. Alarms constantly going off in the hotel... More 

Was this review helpful? Yes 3
CapeTownLovetotravel, General Manager at Hollow On The Square Cape Town City Hotel, responded to this review

Dear Valued Guest thank you so much for your feedback and I regret that you had such a disappointing stay. Re the Parking we either have parking outside which is privately run and the Company charges R70. We understand your frustration paying for parking and have decided to cover the parking cost for guests ourselves. Alternatively we have underground cover... More 

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Additional Information about Hollow On The Square Cape Town City Hotel

Address: 9 Ryk Tulbagh Square, Hans Strijdom Avenue, Cape Town Central 8001, South Africa (Formerly Tulbagh Hotel)
Phone Number:
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hollow On The Square Cape Town City Hotel 3.5*
Number of rooms: 86
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Also Known As:
Hollow On The Square Cape Town City Hotel South Africa

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