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All 103 Cape Town Central hotels

Protea Hotel Sea Point

3.0 of 5 Hotel   |   Arthur's Road | Sea Point, Cape Town Central 8005, South Africa
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Ranked #74 of 103 Hotels in Cape Town Central
A recent review
4 of 5 stars reviewed 1 week ago
Peter T Morzine, France
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94 reviews from our community

Traveler rating
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    6
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Morzine, France
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Leisl, Ruth and Lee Anne were fantastic and made our visit to the Protea, Sea Point hotel really enjoyable. The breakfast was a gem for such a small hotel and the swimming pool, although not huge, had a great view of the ocean. Our bedroom was clean and beautiful and our balcony also had a great sea view. Highly recommended!

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Senior Contributor
25 reviews 25 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for one night during the peak season and was pleasantly surprised by the quality and tidiness of the rooms. The floor we stayed on seemed like it was recently renovated and we loved the decor and separate shower and toilet area. The room is a bit small for 4 people, but it served it purpose for one... More 

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Katherine_Lewis, General Manager at Protea Hotel Sea Point, responded to this review

Dear Kaysten 100, Thank you for taking the time to write a review on TripAdvisor about your recent experience at our Hotel. The Hotel was fully refurbished a year ago and thus a lot of our rooms still look brand new. I am glad that you enjoyed the facilities and central location of the Hotel. Please accept my apologies for... More 

Johannesburg, South Africa
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff were extremely pleasant and quick to respond. The room was clean, pool area was pleasant. Room a bit too small for a long stay, but the location is excellent and you can walk or get public transport from there very easily.

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Katherine_Lewis, General Manager at Protea Hotel Sea Point, responded to this review

Dear Jacqui A, Thank you for posting a review on TripAdvisor about your experience at Protea Hotel Sea Point. Thank you for your compliment on our Hotel TEAM and our product, reading such great feedback about your stay with us makes me truly proud. The Hotel's location is really convenient which makes it the ideal place to explore the Mother... More 

Argentina
Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I´ve stayed at Pinacle Point Hotel once, and I would do it again. Is an amazing place, with awesome views! The personal was very nice. We stayed at a kind of "hose" and it was PERFECT! We were treated very well. The breakfast was Excelent and everything was perfect.

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Katherine_Lewis, General Manager at Protea Hotel Sea Point, responded to this review

Dear Kiwinatraveler, Thank you for your review on TripAdvisor. By reading through your review, we assume that this feedback was meant for the Pinnacle Point Hotel in Mossel Bay. We are pleased that you enjoyed your time in South Africa and hope to welcome you to our property the next time you visit. We wish you safe travels. Kind Regards,... More 

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Our stay at the Protea Hotel Sea Point was poor, nothing stood out in a good way. We stayed for a couple of days in the peak summer months, and shelled out a small fortune, but I guess that is supply and demand. The room was very small and cramped, which made things worse as we did not have space... More 

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1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

This is the worst hotel in the world. The reception staff are rude and condensating. Really need a lot of training in customer care .We waited way too long for check-in despite the room being fully paid for before arrival.On our first night we were locked into the room because they could not sort out the locking mechanism and we... More 

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Katherine_Lewis, General Manager at Protea Hotel Sea Point, responded to this review

Dear MGL M, Thank you for taking the time to write a review following your recent experience with us. First of all, I would like to take this opportunity to apologize for your disappointing stay at Protea Hotel Sea Point. We have taken note of your feedback and can assure you that this is not the norm. I would appreciate... More 

Randburg, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 4 weeks ago

my stay at protea sea point cape town was a disappointing one. The manager Mathews Kepe was inflexible and rigid. Prokard members are entitled to certain benefits but non of these were forthcoming. I was given a room next to the elevator (noisy). It took 2 phone calls and a whole night to get drinking water. I also had to... More 

Was this review helpful? Yes 1
Katherine_Lewis, General Manager at Protea Hotel Sea Point, responded to this review

Dear saleboards, Thank you for taking the time to write a review about your recent experience at Protea Hotel Sea Point. Please accept my sincere apologies for the discomfort and inconvenience you experienced. I would like to discuss this matter further with you and would appreciate it if you make contact with me please. My email address is: katherinel@proteahotels.com. I... More 

Jerusalem
Contributor
17 reviews 17 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My family and I just returned from a week at the Protea Seapoint. We booked a family room. Although the room was slightly small, we found it to be modern, bright and airy, and well maintained. The staff were always friendly, and mostly willing to help. One thing that was annoying was that although the room was classed as a... More 

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Katherine_Lewis, General Manager at Protea Hotel Sea Point, responded to this review

Dear Wayne88, Thank you for your review on TripAdvisor about your recent stay with us. We really are lucky to be located in such a convenient area and I am glad to read that you and your family took full advantage of this and enjoyed your stay at Protea Hotel Sea Point. Please accept my apologies for the way your... More 

Durban, South Africa
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed 5 weeks ago

Friendly staff.Good breakfast,buffet style that provide a variety of tasty well cooked food. Staff at the restaurant always welcoming.Close to beaches and restaurants. Rooms are clean. Great stay we had.

Was this review helpful? Yes
Katherine_Lewis, General Manager at Protea Hotel Sea Point, responded to this review

Dear Angeline M, Thank you for taking the time to complete a review on TripAdvisor. We appreciate your feedback. I am so pleased to read that you enjoyed your stay with us and that we were able to meet your expectations. We hope to welcome you back soon. Warm Regards, Katherine Lewis General Manager More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 21, 2014

We were absolutely not impressed with the lack of good customer service from this hotel, they could not even inform us before hand on whether we would need to pay for breakfast or not. To top it off when we expressed our disappointment in the service provided the staff could not even apologise. We asked for a sea view room... More 

Was this review helpful? Yes 1
Katherine_Lewis, General Manager at Protea Hotel Sea Point, responded to this review

Dear Ayesha N, Thank you for taking the time to post a review on TripAdvisor about your recent stay with the Protea Hotel Sea Point. Please accept my sincere apologies for the discomfort and inconvenience you experienced. Your interest and concern is much appreciated, and I would like to discuss this matter further with you. Please contact me directly on:... More 

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Additional Information about Protea Hotel Sea Point

Address: Arthur's Road | Sea Point, Cape Town Central 8005, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range (Based on Average Rates): $
Hotel Class:3 star — Protea Hotel Sea Point 3*
Number of rooms: 124
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Also Known As:
Protea Hotel Cape Town
Protea Hotel Sea Point Cape Town, South Africa
Hotel Style:
#7 On the Beach Hotel in Cape Town Central

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