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Protea Hotel Sea Point

3.0 of 5
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Arthur's Road | Sea Point, Cape Town Central 8005, South Africa
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1 room 1 guest
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Protea Hotel Sea Point
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137 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff in this hotel are by far the most friendly and welcoming I have come across. You are always treated with a smile especially from Nadia on reception. The hotel is in a good location with nice view to be had from the back (lions head and Table mountain) and the front the beautiful sea front. From my last... More 

Was this review helpful? Yes
Katherine_Lewis, General Manager at Protea Hotel Sea Point, responded to this review

Dear Chris K We appreciate and Thank you for submitting your comments on Trip Advisor regarding your stay with us at Protea Hotel Sea Point. We do aim to ensure each GUEST has a memorable experience with us, and will advise the necessary departments on where their performance is good or where it can improve. We are looking forward to... More 

Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This hotel is one of the two that I stay in in Cape Town. This team works very quietly to make each stay a great one. It's often difficult to decide at which one of the two to stay. KL you and your team are great hosts

Was this review helpful? Yes
Katherine_Lewis, General Manager at Protea Hotel Sea Point, responded to this review

Dear Martin S We are so pleased to hear your feedback regarding your visits to Protea Hotel Sea Point. It is always a pleasure to host you; our only disappointment is that we have to “share you” with another hotel. Your compliments have been noted and we will be sure to pass them on to the rest of our TEAM.... More 

Durban, South Africa
Level Contributor
3 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

The family rooms are spacious. The staff is friendly. Would recommend it if you are travelling with kids. The breakfast is pricey though. The key/card gave us issues but we were sorted once new cards were issued.

Was this review helpful? Yes
Katherine_Lewis, General Manager at Protea Hotel Sea Point, responded to this review

Dear Vee201504 Thank you for taking the time to write a review regarding your recent stay at our hotel. We value your feedback and are pleased you would recommend Protea Hotel Sea Point. Please let us know if we can be of any assistance during your next stay with us. We are conveniently located to the Promenade which is great... More 

Johannesburg, South Africa
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed in Protea Hotels before and are overall satisfied with this group of hotels. Can unfortunately not say the same about the Protea Sea Point. Although receiving a friendly welcome on arrival the rest of the stay were not that great. Towels in bathroom hard, struggle to get onto the Wifi and the passage carpets not that clean. Small room.

Was this review helpful? Yes
Katherine_Lewis, General Manager at Protea Hotel Sea Point, responded to this review

Dear Vermaak S Thank you for your response regarding your recent stay at Protea Hotel Sea Point. It is certainly not part of our brand standards for our GUESTS to have an average stay, we will be sure to make note of the areas of improvement in terms of housekeeping and the Wifi. We trust that your future stays with... More 

Johannesburg, South Africa
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you want an affordable comfortable, clean and fresh hotel for a leisure weekend or business travel, then this is a must. I stayed here for a weekend with my partner and we loved it. The hotel has been upgraded and deserves to be a 4 star. The staff are friendly and rooms are decent and clean. The wifi was... More 

Was this review helpful? Yes
Katherine_Lewis, General Manager at Protea Hotel Sea Point, responded to this review

Dear ZuAndy We are so pleased that you enjoyed your stay at our Freshly different Protea Hotel. We also thank you for taking the time to submit your feedback on Trip Advisor. Sea Point is a great destination for business and leisure travelers and is within walking distance to a great variety of shops, restaurants and the wonderful Sea Point... More 

Rome, Italy
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I spent five days at Protea Sea Point last week, bothe on pleasure and work. I am impressed. Everything is good. Excellent restourant in the hotel. The grill is worth mentioning. I recommend to stay in Protea Sea Point for anyone on either business or pleasure in Cape Town.

Was this review helpful? Yes
Katherine_Lewis, General Manager at Protea Hotel Sea Point, responded to this review

Dear rohana s Thank you for posting a reply on Trip Advisor regarding your stay at our hotel. We like to say that Protea Hotel Sea Point always has a great combination of business and fun, exactly as mentioned in your comment. It is also conveniently located to many shops and restaurants, with a short walk to the famous Sea... More 

1 review
4 of 5 stars Reviewed 4 weeks ago

I have not yet stayed at this hotel but my boyfriend and I booked a holiday in Cape Town for next year March. We then came across the pictures and reviews of this hotel and changed our minds about our hotel that we had already booked and paid for. We called the flight centre straight away and changed our hotel.... More 

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Katherine_Lewis, General Manager at Protea Hotel Sea Point, responded to this review

Dear Vicky B Thank you for your wonderful comment about Protea Hotel Sea Point, we can guarantee you that it is a good move and you will not be disappointed in your stay. Although we are a 3 star property, our hotel is 4 star quality and we constantly strive to meet and exceed GUESTS expectations and we trust that... More 

Cape Town
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

On Saturday (01 August 2015) we arrived at this fabulous Protea Hotel Sea Point! we stayed in Room 208, well equipped with a King size bed and a little balcony that have a partial sea view! Well situated close to everything even the Beach is only a few minutes away, it took us only 3 minutes of walking and we... More 

Was this review helpful? Yes
Katherine_Lewis, General Manager at Protea Hotel Sea Point, responded to this review

Dear 802guestf Thank you for submitting your feedback on Trip Advisor and we are very pleased that you enjoyed your stay with us at our home away from home. We also like the fact that it is so convenient and close to various shops, restaurants and especially the Sea Point promenade. If there is anything we can do to make... More 

Newport Beach, California
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed July 21, 2015

Protea Hotel Sea Point is in a beautiful location that is central to Cape Town. Across from the hotel is the beach front that provides a wonderful place to walk, run, or relax and watch the sunset. Rooms have ocean views and the lobby is welcoming. The hotel staff are friendly and helpful. I highly recommend the Protea Hotel Sea... More 

Was this review helpful? Yes 1
Katherine_Lewis, General Manager at Protea Hotel Sea Point, responded to this review

Dear Terra5 We are so pleased that you enjoyed your stay at Protea Hotel Sea Point and we thank you for your wonderful comments and for taking the time to submit feedback. We trust that you will be visiting our home away from home again and look forward to welcoming you back to our "beach house" hotel. Thank you and... More 

UK
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 21, 2015

I have stayed here on two occasions running a week long course in their conference rooms. The conference staff were extremely helpful and would literally run around you to help you out. NIce little touches like personalised cup cakes on the last day and tasty savoury and sweet snacks in the afternoon. The main hotel restaurant only serves breakfast and... More 

Was this review helpful? Yes 1
Katherine_Lewis, General Manager at Protea Hotel Sea Point, responded to this review

Dear DoctorSteve Thank you for taking the time to provide us with feedback on your recent stay at Protea Hotel Sea Point. We are pleased that you enjoyed the conferencing and the tastefully renovated rooms and we have forwarded the positive feedback on to the relevant TEAMS. We look forward to welcoming you back for your next stay with us... More 

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