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Protea Hotel Sea Point

3.0 of 5
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Arthur's Road | Sea Point, Cape Town Central 8005, South Africa
Protea Hotel Sea Point
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Ranked #75 of 105 Hotels in Cape Town Central
A recent review
4 of 5 stars reviewed 1 week ago
VanSAindian Durban, South Africa
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118 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Durban, South Africa
1 review
4 of 5 stars Reviewed 1 week ago

we have frequented this hotel three times over the years, and since 2006 there has been some improvements with regard to décor and restyling of the rooms, which was much needed, good seaview facing rooms if requested with balcony, breakfast basic and can be improved, the Spur based here is excellent....you will never go hungry, pool is very small, pictures... More 

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Katherine_Lewis, General Manager at Protea Hotel Sea Point, responded to this review

Dear VanSAindian Thank you for taking the time to provide feedback on your recent stay at Protea Hotel Sea Point. We value your feedback and have noted your comments. If there is anything further we can do to make your stay exceptional then please do not hesitate to contact us. Looking forward to welcoming you back to Protea Hotel Sea... More 

US
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice hotel and location in Cape Town. Visited there in late March with a group of six on a Gate 1 tour. Breakfast was good every morning. Walking distance to: banks, fast food, grocery store, liquor store, drug store, etc. The rooms very in size, but well maintained with decent views. Overall a nice visit.

Was this review helpful? Yes 1
Katherine_Lewis, General Manager at Protea Hotel Sea Point, responded to this review

Dear Jeffky Thank you for taking the time to provide us with feedback after your recent stay at Protea Hotels Sea Point. We trust you had an enjoyable stay with us and appreciate your positive comments. We look forward to welcoming you back to Protea Hotel Sea Point Thank You & Kind Regards Katherine Lewis General Manager More 

Senior Contributor
29 reviews 29 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice place to stay in. Not very far from the city attractions. This hotel is also a part of the university which used to be a prison once. People are nice and friendly but Internet is not the best at all. If you don't want to spend too much on accommodation as a family it can be ideal.

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Katherine_Lewis, General Manager at Protea Hotel Sea Point, responded to this review

Dear Barkan Thank you for your feedback regarding your recent stay at Protea Hotels. We trust you had an enjoyable stay. Are you perhaps talking about Protea Hotel Breakwater Lodge? Protea Hotel Sea Point is situated close to the Sea Point Boulevard. We look forward to welcoming you back to Protea Hotels Thank you & Kind Regards Katherine Lewis General... More 

Dubai, United Arab Emirates
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 18, 2015

Excellent location, loads of shops and places to eat within a walking distance, close to the public transportation and my citi pass. Good gym and nice swimming pool (the pool to relax not to swim, not big enough). Just ask for a room far away from the lift, as it can be noisy. Staff were very well trained and nice.... More 

Was this review helpful? Yes 1
Katherine_Lewis, General Manager at Protea Hotel Sea Point, responded to this review

Dear Amy_Dubai Thank you for taking the time to provide feedback after your recent stay at Protea Hotel Sea Point, we trust you had an enjoyable stay with us. We thank you for your comments and have noted your areas of improvement and have actioned them. We look forward to welcoming you back to Protea Hotel Sea Point Thank You... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 15, 2015

Nice hotel, clean and good standard, breakfast ok. Excellent fitness centre. Great location close to coast promenade and to Main street shops and MiCiti bus. Staff were great. I would stay here again when I visit next time.

Was this review helpful? Yes 2
Katherine_Lewis, General Manager at Protea Hotel Sea Point, responded to this review

Dear Craig Thank you for taking the time to respond after your recent stay at Protea Hotels Sea Point. We value your feedback and we thank you for choosing to stay at our hotel. We trust you had an enjoyable experience with us. We look forward to welcoming you back again soon. Thank you and Kind Regards Katherine Lewis General... More 

Chelmsford, UK
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 9, 2015

The hotel is well situated being close to the sea front. The room was very clean but you need to be a slight contortionist to get to the toilet behind the bathroom door. Some of the staff were helpful and had a smile on their face but certainly not all did and there seemed to be a lack of general... More 

Was this review helpful? Yes 1
Katherine_Lewis, General Manager at Protea Hotel Sea Point, responded to this review

Dear Mark H, Thank you for your valued feedback regarding your recent stay at the Protea Hotel Sea Point. Your comment regarding the STAFF's general lack of knowledge has been well noted and training has been put in place. I can assure you that this is not the standard which Protea Hotel Sea Point prides itself in. We are also... More 

Polokwane, South Africa
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 6, 2015

I would like to thank the hotel for the beautiful and clean room we stayed at. The hotel is clean and stunning. We also recommended the place for my family from Canada as we were all attending a wedding in CT. Thank you for the wonderful experience

Was this review helpful? Yes 1
Katherine_Lewis, General Manager at Protea Hotel Sea Point, responded to this review

Dear Shernice1, GUESTS' perceptions of the service they receive whilst staying with Protea Hotels is the only true yardstick we have for measuring whether or not we have met their expectations. I should, therefore, like to thank you for taking the time to provide us with your positive feedback. We were delighted to receive your commendations about the impressive service... More 

Singapore, Singapore
Senior Contributor
44 reviews 44 reviews
41 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed April 6, 2015

This hotel is disappointing and demonstrates the hit and miss quality of Protea. On the upside: The hotel rooms have been renovated (they are a bit less IKEA) and are quite nice. The pool area and views of the sea (from rooms facing it) are lovely. There is a wonderful Tanzanian lady working at reception. But, that is where the... More 

Was this review helpful? Yes 1
Katherine_Lewis, General Manager at Protea Hotel Sea Point, responded to this review

Dear EDS71 Thank you for taking the time to provide us with feedback after your recent stay at Protea Hotel Sea Point. Your feedback is highly valued and will be used constructively to maintain and improve, where necessary, our standards of service and facilities. Please accept my sincere apologies for the discomfort and inconvenience you experienced. Your feedback regarding the... More 

England
Contributor
13 reviews 13 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 30, 2015

My family and I started this hotel as our first stop on our road trip towards the Garden Route ahead of our wedding. I initially chose it as it was close to the beach and reasonably priced. I was concerned that its location was a bit out of the way. I was wrong. This hotel was great! First of the... More 

Was this review helpful? Yes 1
Katherine_Lewis, General Manager at Protea Hotel Sea Point, responded to this review

Dear Ilovetosmile, Thank you for taking the time to provide us with such positive feedback after your recent stay with us at Protea Hotel Sea Point. I am delighted to hear that the STAFF were so friendly and efficient. I can assure you that the STAFF have been congratulated for doing such an outstanding job! GUEST feedback is imperative for... More 

Worcester, South Africa
Top Contributor
73 reviews 73 reviews
18 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed March 25, 2015

25 years ago owning suites in the President Hotel was all the rage, it was modern, situated along the Atlantic sea board on the Promenade in Sea Point. Today it’s a little tired and like all Sea Point Grande dames needs a facelift. Musty and dank was the first whiff I got as I entered the forecourt. The name’s changed... More 

Was this review helpful? Yes 1
Katherine_Lewis, General Manager at Protea Hotel Sea Point, responded to this review

Dear Burntoutactress Thank you for taking the time to feedback regarding your recent stay with Protea Hotels. Whilst we appreciate all the feedback, we are a little concerned that this may not be related to the correct Protea Hotel for a number of reasons you made mention of in your response. Protea Hotel Sea Point is situated along the Sea... More 

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