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Protea Hotel Sea Point

3.0 of 5
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Arthur's Road | Sea Point, Cape Town Central 8005, South Africa
Protea Hotel Sea Point
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Ranked #75 of 106 Hotels in Cape Town Central
A recent review
5 of 5 stars reviewed today
802guestf Cape Town
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130 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cape Town
Level Contributor
2 reviews
5 of 5 stars Reviewed today NEW

On Saturday (01 August 2015) we arrived at this fabulous Protea Hotel Sea Point! we stayed in Room 208, well equipped with a King size bed and a little balcony that have a partial sea view! Well situated close to everything even the Beach is only a few minutes away, it took us only 3 minutes of walking and we... More 

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Newport Beach, California
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Protea Hotel Sea Point is in a beautiful location that is central to Cape Town. Across from the hotel is the beach front that provides a wonderful place to walk, run, or relax and watch the sunset. Rooms have ocean views and the lobby is welcoming. The hotel staff are friendly and helpful. I highly recommend the Protea Hotel Sea... More 

Was this review helpful? Yes 1
Katherine_Lewis, General Manager at Protea Hotel Sea Point, responded to this review

Dear Terra5 We are so pleased that you enjoyed your stay at Protea Hotel Sea Point and we thank you for your wonderful comments and for taking the time to submit feedback. We trust that you will be visiting our home away from home again and look forward to welcoming you back to our "beach house" hotel. Thank you and... More 

UK
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed here on two occasions running a week long course in their conference rooms. The conference staff were extremely helpful and would literally run around you to help you out. NIce little touches like personalised cup cakes on the last day and tasty savoury and sweet snacks in the afternoon. The main hotel restaurant only serves breakfast and... More 

Was this review helpful? Yes 1
Katherine_Lewis, General Manager at Protea Hotel Sea Point, responded to this review

Dear DoctorSteve Thank you for taking the time to provide us with feedback on your recent stay at Protea Hotel Sea Point. We are pleased that you enjoyed the conferencing and the tastefully renovated rooms and we have forwarded the positive feedback on to the relevant TEAMS. We look forward to welcoming you back for your next stay with us... More 

Pretoria, South Africa
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

My family and I stayed here at the beginning of May. We enjoyed that the hotel was close to the beach area (but not directly on the beach), V&A and Camps Bay. The room was clean and quiet. Breakfast was nice but a bit pricy for what was offered. Overall nice stay but nothing special.

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Katherine_Lewis, General Manager at Protea Hotel Sea Point, responded to this review

Dear Robin R Thank you for your feedback on your recent stay at Protea Hotel Sea Point. We value your comments and if there is anything we can do to make your next stay with us special, please let us know. Looking forward to welcoming you back to Protea Hotel Sea Point Thank You Kind Regards Katherine Lewis General Manager More 

Cape Town, Western Cape, South Africa
Level Contributor
80 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 28, 2015

I arrived at this Hotel as load shedding started. Non South Africans, load shedding is our term when the electricity provider is unable to generate enough power, so it cuts power to a region for between 2 to 4 hours at a time. Businesses have installed their own generators to keep operating. So too has this hotel except that the... More 

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Johannesburg, South Africa
Level Contributor
127 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed June 21, 2015

I love Protea hotels! This was no different. However the room was tiny the bathroom even smaller and I could not easily get in and out, of toilet. The carpet on the third floor looked dirty, and on Sunday my room was cleaned but I had no towels. I loved the wifi and the position of the hotel is great... More 

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Katherine_Lewis, General Manager at Protea Hotel Sea Point, responded to this review

Dear ColmV Thank you for submitting feedback on your recent stay at Protea Hotel Sea Point. We value your comments and have submitted it to the relevant department for improvement. If there is anything we can do to make your next stay more comfortable and enjoyable please do not hesitate to contact us. Looking forward to welcoming you back to... More 

South Africa
1 review
5 of 5 stars Reviewed June 17, 2015

My experience was amazing enjoyed my stay and very helpful and friendly staff my highlight was a massage in my room, that was impressive. As a marketer your CRM was spot on. Everything that make business successes you've got it .well done Protea Hotel Sea Point your brand exceeded my expectations

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Katherine_Lewis, General Manager at Protea Hotel Sea Point, responded to this review

Dear Ntsaxoli Thank you for taking the time to submit feedback on your recent stay at Protea Hotel Sea Point. We are glad you enjoyed your stay and it makes us extremely happy to hear that we exceeded your expectations. We constantly strive to aim for comments like yours from our GUESTS. Looking forward to welcoming you back to our... More 

Pretoria, South Africa
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 8, 2015

It was a short stay over with no meals enjoyed in the restaurant, due to commitments at other venues. I did have to send out e mails late at night and fell asleep. Upon waking up at 03h30, I requested room support with my server. The night staff immediately came up to the room and tried their level best to... More 

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Katherine_Lewis, General Manager at Protea Hotel Sea Point, responded to this review

Dear Gert Opperman Thank you for taking the time to submit feedback on your recent stay at Protea Hotel Sea Point. We are happy that we could assist in making your stay as pleasant and trouble free as possible. If there is anything we can do to make your future stays with us more comfortable and enjoyable please do not... More 

London, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 6, 2015

Beautifully decorated and very recently done. The rooms are fairly small, the breakfasts are average, it is better to go around the corner to the small shopping centre for a much healthier breakfast. Staff seem very thin on the ground and so the service is very slow. They also charge for underground parking.

Was this review helpful? Yes 1
Katherine_Lewis, General Manager at Protea Hotel Sea Point, responded to this review

Dear TVM34 Thank you for taking the time to provide us with feedback on your recent stay at Protea Hotel Sea Point. We have noted your comment on the staff and are currently working on it. If there is anything we can assist with to improve the service or to make your next stay with us more enjoyable please do... More 

Johannesburg, South Africa
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 5, 2015

The hotel has recently been refurbished in modern tones of grey. The lobby is very clean and the rooms tastefully decorated. The location is a block from the ocean and restaurants are within walking distance. Parking is available in the hotel for a small fee. Don't try and find parking outside as there is not enough. Residents in the area... More 

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Katherine_Lewis, General Manager at Protea Hotel Sea Point, responded to this review

Dear Enjoymytravels Thank You for taking the time to provide us with feedback on your recent stay at Protea Hotel Sea Point. We have noted your comments regarding the noise and have forwarded it to the relevant departments. If there is anything else that we can assist with to make your next stay more enjoyable please let us know. Looking... More 

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