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Victoria & Alfred Hotel

Certificate of Excellence
On the Waterfront Pierhead, Cape Town Central 8001, South Africa
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Victoria & Alfred Hotel
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Victoria & Alfred Hotel
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939 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Victoria & Alfred Hotel
See the most recent reviews
Fort Wayne, Indiana
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 13, 2014

I am writing about a long trip we took to the South Africa area in September 13' and into Oct. We started the 3 week venture by flying into Capetown via Johannesburg from Atlanta. We arrived around 10pm and checked in to this beautiful hotel. After putting our bags in the room we came downstairs to sit out on the... More 

Was this review helpful? Yes
Neil M, Managing Director at Victoria & Alfred Hotel, responded to this review

Good day Thanks for the lovely review on the V&A Hotel. I'm happy to hear that you appreciated the "old fashioned service" from our staff. Your complimentary remarks regarding our facilities and services are sincerely appreciated. Kind regards Neil Markovitz Managing Director - Newmark Hotels, Reserves & Lodges More 

Frankfurt, Germany
1 review
5 of 5 stars Reviewed January 13, 2014

We chose V&A for our trip due to the fantastic location, at it turn out to be all true. In addition to that, the staff was very attentive and friendly, the service excellent and the room very nice. The surrounding area is in fact very touristic and crowdy, but with a room facing the waterfront there was nothing to feel.... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Neil M, Managing Director at Victoria & Alfred Hotel, responded to this review

Dear Alexander Thanks for the compliments regarding the staff and the service - I'm very happy to hear that you've enjoyed your stay and we hope to see you back again soon! Kind regards Neil Markovitz Managing Director - Newmark Hotels, Reserves & Lodges More 

Dubai, United Arab Emirates
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 13, 2014

Excellent location for those wanting to be in the V&A without having to pay 5-star prices. A good option if you're not going to spend a lot of time at the hotel so don't wish to pay for the additional services some of the 5-star properties offer but you don't intend to use during your stay.

Review collected in partnership with this hotel

Was this review helpful? Yes
Neil M, Managing Director at Victoria & Alfred Hotel, responded to this review

Dear Cobus Thank you for having taken the time to write a review on the V&A Hotel. I'm glad to hear that you enjoyed your stay and hope to welcome you back again soon. Kind regards Neil Markovitz Managing Director - Newmark Hotels, Reserves & Lodges More 

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed January 13, 2014

Excellent location and hotel facilities, very friendly staff. Rooms are spacious, clean and the beds are extemely comfortable. We were upgraded from another hotel to V&A to our advantage, we will definitely be back. Thanks to all the porters at the car park for always being so helpful with parking and to Lynn thanks for everything you did to make... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Neil M, Managing Director at Victoria & Alfred Hotel, responded to this review

Dear Taniya Thanks for the wonderful review on the V&A Hotel. I'll certainly thank the porters and Lynn for the great service! We hope to welcome you back again soon. Kind regards Neil Markovitz Managing Director - Newmark Hotels, Reserves & Lodges More 

Pretoria, South Africa
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 13, 2014

We have hosted conferences at the hotel but never stayed there - this year we decided to enjoy a nights stay to do some shopping in the waterfront. I was surprised at the size and quality of the rooms - I recommend room 229 overlooking the waterways behind the hotel with a view of table mountain. Friendly service from all... More 

Was this review helpful? Yes
Neil M, Managing Director at Victoria & Alfred Hotel, responded to this review

Dear Nico Thanks for the lovely review on the V&A Hotel. I'm glad you've made the decision to experience the hotel for a change instead of just conferencing at The Forum. We hope to welcome you back again soon! Kind regards Neil Markovitz Managing Director - Newmark Hotels, Reserves & Lodges More 

Durban, South Africa
1 review
5 of 5 stars Reviewed January 13, 2014

Best possible location for a visit to Cape Town! Nice clean, spacious rooms/bathrooms. Right in Waterfront, close to shops, bars, restaurants - all within walking distance - such a lot of people around, which makes it safe to walk around till late at night. Good access to roads for taking day trips around Cape Town and area, ie Stellenbosch and... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Neil M, Managing Director at Victoria & Alfred Hotel, responded to this review

Dear Jen Thank you for having taken the time to write a review in respect of your stay at the Victoria & Alfred Hotel. This gives me the opportunity to monitor our service to you, the guest. Your complimentary remarks regarding our location, facilities and services are sincerely appreciated. We look forward to welcoming you back to the Victoria &... More 

Vancouver, Canada
1 review
5 of 5 stars Reviewed January 13, 2014

The hotel has earned its stars with great service, location, comfortable large rooms and a good restaurant. Appreciated included Champagne at breakfast which was a good start to a day of Cape Town exploration. Our room had a good view of Table Mountain and the working harbour. It was just fun sitting in the easy chairs at the window with... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Neil M, Managing Director at Victoria & Alfred Hotel, responded to this review

Dear Kati and Pekka Thanks for the lovely review and kind words. We'd love to welcome you back on your next visit to Cape Town and I'm very happy to hear that you enjoyed your stay with us. Kind regards Neil Markovitz Managing Director - Newmark Hotels, Reserves & Lodges More 

Perth, Western Australia
Senior Contributor
44 reviews 44 reviews
34 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed January 11, 2014

This hotel is in the best location for overseas visitors. The waterfront area has many excellent restaurants, bars and shops within a short walk from the hotel. The "hop-on hop-off" tourist bus station is nearby. Our room, overlooking the harbour and with views of Table Mountain (weather permitting) was very comfortable. We did have to wait a long time to... More 

Was this review helpful? Yes
Neil M, Managing Director at Victoria & Alfred Hotel, responded to this review

Good day Thanks for the lovely review on your stay at the V&A Hotel. I'm glad you enjoyed your mountain view from the Mountain Facing Rooms and we hope to welcome you back on your next visit to Cape Town. Kind regards Neil Markovitz Managing Director - Newmark Hotels, Reserves & Lodges More 

Johannesburg
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed January 10, 2014

We only stayed there for one night, but had great time. This hotel hast the best possible location, right in the waterfront. Rooms are clean and very comfortable. We had great time there and will definitely come back! Tip - shop around for best rates, as they differ from site to sight. Booking, Expedia, Hotels, LastMinute all had different rates... More 

Was this review helpful? Yes
Neil M, Managing Director at Victoria & Alfred Hotel, responded to this review

Good day Thanks for having taken the time to write this lovely review on your stay at the Victoria & Alfred Hotel. Your complimentary remarks regarding the facilities and services are greatly appreciated and we look forward to welcoming you back. Kind regards Neil Markovitz Managing Director - Newmark Hotels, Reserves & Lodges More 

Cape Town Central, South Africa
Contributor
14 reviews 14 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 8, 2014

I am a Cape Town local, and I chose the V&A simply to have a celebratory night away from home. It was great -- the hotel is wonderful, the staff are friendly, there are many excellent dining options, and staying at the waterfront was really fun (complete with a sunrise mountain view in the morning!). We chose an attic room,... More 

Was this review helpful? Yes
Neil M, Managing Director at Victoria & Alfred Hotel, responded to this review

Good day Thank you very much for the lovely review and I'm glad to hear that you enjoyed your celebratory night at the V&A Hotel. Thanks also for pointing out regarding the littering - that is certainly not acceptable and we will address this. We hope to welcome you back again soon. Kind regards Neil Markovitz Managing Director - Newmark... More 

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