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Victoria & Alfred Hotel

4.0 of 5 On the Waterfront Pierhead, Cape Town Central 8001, South Africa
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Certificate of Excellence 2014
Victoria & Alfred Hotel
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Victoria & Alfred Hotel
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874 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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State of Sao Paulo
2 reviews
2 of 5 stars Reviewed yesterday NEW

We spent 3 nights at V&A. Breakfast service is slow. Eggs Benedict, the first time I asked, came without souce. When checking out, although I argued that my 7 year old son was included in the voucher I presented when I checked in, I was told that my son was considered an "extra". I paied USD 300 extra. Than I... More 

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Moshi, Tanzania
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed yesterday NEW

We stayed at three hotels during our Christmas break in Cape town and this hotel was our least favourite in terms of its service (stayed here 3 nights). The upside, perfect location (right in the heart of V&A), great room and bathroom (beautifully furnished and recently renovated), view from our room was spectacular. The downside, one our first night, the... More 

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London, United Kingdom
Top Contributor
68 reviews 68 reviews
53 hotel reviews
161 helpful votes 161 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

If you're only staying in CT for a short while and want to be in the heart of the action, you couldn't do better than choose the V&A. It is in a superb position - the absolute best - and our mountain view room had a view to die for. We didn't use the pool facilities at the sister hotel... More 

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Perth, Western Australia, Australia
Top Contributor
50 reviews 50 reviews
15 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We recently stayed at the V&A Hotel with another couple and had a great time. The rooms were huge, bathrooms also big and modern with his & hers sinks, large shower and separate bath tub. Definitely one of the biggest hotel rooms we have stayed in. We didn't eat dinner at the hotel, we went out for the evening, however,... More 

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Leeds, United Kingdom
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Dont be put off be recent bad reviews. Any electronic card faults are all resolved. We found excellent and speedy service, great, good value food, the best location on the waterfront. its a mixture of old warehouse and opulent modern style. We were upgraded but i am sure all rooms good, obviously attic rooms wont have views.. All fittings were... More 

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Los Angeles
Senior Reviewer
10 reviews 10 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

It seemed like this hotel, along with the others that are right on the waterfront, would be large chain hotels with little personality, but the V&A actually feels a lot smaller and cosier than expected. Staff were friendly and capable and the breakfast in the dining room was great. The location couldn't be much better just a very short walk... More 

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Senior Contributor
24 reviews 24 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Well located hotel and the view of a Table Mountain as you eat breakfast would be difficult to beat. However the hotel has a number of problems. As other reviewers have stated, during our visit the room key cards didn't work. Never once were we asked to prove we were either guests at the hotel, or indeed staying in the... More 

Was this review helpful? Yes 3
London, United Kingdom
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I would love to unreservedly sing the praises of the Victoria & Alfred Hotel. I really would. It's true, the location is great - smack bang in the vibrant V&A quarter, a short walk from De Waterkant with plenty of transport options to get you further afield. The view, of course is stunning - what more memorable than overlooking the... More 

Was this review helpful? Yes 6
London, United Kingdom
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Readers of this review will think I'm ranting on and on but our experiences with this hotel really spoiled our last few days in Cape Town. Read on. - on check in it took 4 of our credit cards to work. Called the bank (expensive call!): the problem was identified as their machine and not our cards. Finally their machine... More 

Was this review helpful? Yes 4
Adelaide, South Australia, Australia
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked into this hotel for 3 nights. We had a loft room which despite no view was very pleasant! Unfortunately the ceiling started to leak water on our second night. The domestic staff and managed were however excellent! There were no other rooms available in the hotel so we were moved to the table bay hotel down the road... More 

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Additional Information about Victoria & Alfred Hotel

Address: On the Waterfront Pierhead, Cape Town Central 8001, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Victoria & Alfred Hotel 4*
Number of rooms: 94
Reservation Options:
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Also Known As:
Victoria Alfred Cape Town
Victoria & Alfred Hotel Cape Town, South Africa
Hotel Style:
#11 Spa Hotel in Cape Town Central
#17 Family Hotel in Cape Town Central
#19 Business Hotel in Cape Town Central
#28 Romantic Hotel in Cape Town Central
#29 Luxury Hotel in Cape Town Central

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