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Cape Town Ritz Hotel

Corner Main & Camberwell Roads | Sea Point, Cape Town Central 8001, South Africa
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Cape Town Ritz Hotel
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622 Reviews from our TripAdvisor Community

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Cape Town Central
1 review
1 of 5 stars Reviewed yesterday NEW

The hotel is rundown and the pictures of the rooms don't match with the actual rooms: old furniture, broken shower, open electricity sockets.. The manager was nice and tried to do the best he could, but the hotel is not what you expect from the Ritz.

Review collected in partnership with this hotel

Helpful?
Thank jama193
Cornwall, United Kingdom
Level Contributor
179 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

An excellent hotel situated on Sea Point which means eaay access to the V and A Waterfront and also a locality which has many good restaurants. At the moment the hotel is undergoing refurbishment, starting with the upper of the 21 floors. The refurbished rooms are very stylish. The breakfast buffet is extensive and good. Hopefully by the beginning of... More 

Helpful?
Thank KernowEngland
Johannesburg, South Africa
1 review
1 of 5 stars Reviewed 2 days ago NEW

Passage leading to our room was dirty due to renovations. The workers did not bother to clean up after work. The room had no aircondition (Cape Town was a scorching 32degrees that weekend). Overall a very unpleasant stay at the Ritz. I will not be going there anytime soon

Review collected in partnership with Amoma.com

Helpful?
Thank MosLeeto

Travelers are raving about these Cape Town Central hotels

Cape Town Central
1 review
1 of 5 stars Reviewed 3 days ago NEW

1790 per night for an old decrepit room has a feeling of a deserted hospital bathroom old and not functioning properly terrible experience shouldn't be called the ritz hotel should offer discounted rates for old rooms or shut down until revamped bad reglection on cape towns accommodation

Review collected in partnership with this hotel

Helpful?
Thank cindyg434
Lisbon
1 review
1 of 5 stars Reviewed 3 days ago NEW

Old rooms with maintenance needs (toilet flush and AC didn't work). Expensive rates for the lack of quality. Breakfast as an extra cost besides the room rates. Nice and helpful staff but very poor conditions.

Review collected in partnership with this hotel

Helpful?
Thank andreI9329CL
Birmingham
Level Contributor
75 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This hotel is really very basic in the majority of rooms. Clean linen and daily service to the room,is standard but so is the tatty furniture, worn out bathrooms,and very poor air conditioning. Pool,bar area and entrance are refurbished but the rest of the hotel is tired and needs major investment. Generally, the staff are outstanding in their desire to... More 

Helpful?
Thank johniec
Cape Town Central
1 review
1 of 5 stars Reviewed 4 days ago NEW

Linen was way too small for bed. Asked four staff members to assist. No one came back and sorted it out. Rooms was not well maintained. Adverstising online was very misleading. Very disapointed with the experience

Review collected in partnership with this hotel

Helpful?
Thank Pieterbotha2016
Cape Town Central
1 review
1 of 5 stars Reviewed 4 days ago NEW

The rooms are old , never been renovated (don t look like the picture!) Moisture on the wall !!, old decoration, very old bathroom, the roof is very low, air conditioning smell so bad and we cannot open the window ! Never I will come back in this hotel and I don't recommend it ! Only the reception has been... More 

Review collected in partnership with this hotel

Helpful?
Thank 148helenep
secunda
1 review
1 of 5 stars Reviewed 5 days ago NEW

Terrible hotel. Hot as hell with dysfunctional aircons. Apartment telephone not working. Room dusty. Poor response time to attending guests needs. And staff seems to have known about apartment problems before the booking /checking in

Review collected in partnership with this hotel

Helpful?
Thank Loratoo
Windhoek, Namibia
1 review
1 of 5 stars Reviewed 6 days ago NEW via mobile

I am currently staying at the Ritz Hotel and I am soooooo dissappointed! I was looking forward to my stay at this (back then) awesome hotel..but once I arrived I was already sceptical.. It was already past 14h00 and my room was still not ready, the Receptionists never called to find out how far the room was, it was the... More 

Helpful?
Thank Desireé G
Trevor T, Manager at Cape Town Ritz Hotel, responded to this review

Dear Desireé G Thank you for feedback and comments whilst in-house with us. Would it be possible to meet and discuss your concerns brought forward? Im availible to meet any time that is appropriate to you. You may contact me at the Front Desk. Best regards Trevor Terblanche Rooms Division Manager More 

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