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Cape Town Ritz Hotel

Corner Main & Camberwell Roads | Sea Point, Cape Town Central 8001, South Africa
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1 room 1 guest
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Cape Town Ritz Hotel
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512 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
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Cape Town Central
1 review
5 of 5 stars Reviewed yesterday NEW

It's my second time staying at the Ritz. The fist time stay was wonderful. The 2nd time around the experience was different, room 802 was not so nice the bed hurt my back, the bathroom felt cold and unfriendly.

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Cape Town Central
1 review
3 of 5 stars Reviewed 4 days ago NEW

I always stay there when I'm in Cape Town. It works for me. I look forward to the completed renovation. Good value for money, great location. Rooms are still old, The views are great from all the rooms.

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Dundee
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked this hotel via a UK agent and when we looked at the reviews we thought we had made a big mistake but had no time to change it and it was just a brief visit. When we arrived at the airport and were picked up by our driver he was also surprised by our choice of hotel, but... More 

Was this review helpful? Yes 1
Durban, South Africa
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 23, 2015

we had a good room at a very good price. the rooms are a bit old but real good value for the hotel's location. great ocean and mountain views with lovely pool deck and large conferencing facilities. they are busy restoring all the rooms to its former glory and will certainly be great again!

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Pieter v, Manager at Cape Town Ritz Hotel, responded to this review

Hi Thank you for the kind review. Looking forward to welcoming you back to the New Ritz! Regards Pieter van Eck Operations Manager African Sky Hotels More 

Durban, South Africa
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 9, 2015

we recently stayed at this hotel without complaints. The rooms are comfortable and are 'family' friendly. service was good and staff very friendly :) We loved the view from our room (ask for a room higher up). Unfortunately, the revolving restaurant closed down the night before we arrived, so we were not able to enjoy that :(

Was this review helpful? Yes 1
Pieter v, Manager at Cape Town Ritz Hotel, responded to this review

Hi Raaks Thank you for the kind review. We are planning to reopen the Top of the Ritz Restaurant in December. Looking forward to welcoming you back to the Ritz! Regards Pieter van Eck Operations Manager African Sky Hotels More 

Mossel Bay, South Africa
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 20, 2015

My wife and I stayed at the hotel for almost 8 months in 2008 while our apartment in Green Point was being renovated. We got to know all staff and management well and enjoyed our stay there. The hotel was clean and comfortable. The restaurant had excellent buffet laid every morning and service was always good.We have since been back... More 

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Pieter v, General Manager at Cape Town Ritz Hotel, responded to this review

Thank you very much for the kind, constructive feedback. Please contact me personally the next time you visit The Ritz - I would love to meet up with you and share all the exciting plans with regards to our refurbishment program. Ps, the Top of the Ritz Restaurant is currently closed for refurbishments. Kind Regards Pieter van Eck. Operations Manager More 

Johannesburg, South Africa
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 18, 2015

We stayed for 5 nights and during our stay Pieter and his staff was efficient and they are costumer orientated spoiling us rotten after a small accident in the hotel. It is value for money and we will recommend the Ritz and stay there again. Pieter is an excellent hands on manager in the hotel.

Was this review helpful? Yes 1
Pieter v, Manager at Cape Town Ritz Hotel, responded to this review

Dear Sir, We value your patronage and looking forward to welcoming you back to the Ritz Hotel. Thank you for the positive feedback - much appreciated. Regards, Pieter van Eck - Operations Manager More 

Oudtshoorn, South Africa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 2, 2015

Stayed here for 3 days.Situated central to most CT activities.Thank u to managers Roy,Sasha and Pieter running a very big hotel with some difficult and interesting diverse groups and customers. Good breakfeast and kept clean, will return in future

Was this review helpful? Yes 2
Pieter v, Manager at Cape Town Ritz Hotel, responded to this review

Hi Thank you for the kind review Regards Pieter van Eck Operations Manager African Sky Hotels More 

Sandton, South Africa
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 26, 2015

For a family quick getaway!!The hotel location walk away from main road. Breakfast was filled by student which made the hotel seem like a student residance. The breakfast was not something special. The deco at the hotel, which is still undergoing renovations was good. We were impressed by the concierge's knowledge and detailed advise on places of interest! As a... More 

Was this review helpful? Yes 1
Pieter v, Manager at Cape Town Ritz Hotel, responded to this review

Hi, Thank you for the positive feedback. We are in the process of upgrading the Hotel and I'm sure you will experience an improved Hotel when you return again. Please contact me the next time you plan to visit the Ritz. I will ensure your stay will be a memorable one. Regards. Pieter van Eck . Operations Manager More 

robin2kl
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed May 24, 2015

Front desk staff were not friendly when we checked in, hall ways were dark, dreary, and out dated, bathroom in my room was horrible, had to pay for parking, I could go on! Good luck trying to shower, water sprays everywhere. Walls are paper thin, could hear every wisper in the room next to mine. The lobby of the hotel... More 

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Pieter v, Manager at Cape Town Ritz Hotel, responded to this review

Hi Robin. Thank you for taking the time in sharing your last experience at the Ritz Hotel with us. I apologise for the inconvenience we caused during your last stay. Please contact me when you plan to visit The Ritz, Cape Town again. Looking forward to ensuring you have a more pleasant stay the next time around. Regards Pieter van... More 

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