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All 103 Cape Town Central hotels

Cape Town Ritz Hotel

2.0 of 5 Hotel   |   Corner Main & Camberwell Roads | Sea Point, Cape Town Central 8001, South Africa
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Cape Town Ritz Hotel
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Ranked #96 of 103 Hotels in Cape Town Central
A recent review
5 of 5 stars reviewed 2 days ago
Somu P Johannesburg, South Africa
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454 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Johannesburg, South Africa
1 review
5 of 5 stars Reviewed 2 days ago NEW

Excellent: the hotel stay was very good and worth for the money spent.The location was fantastic as it was reachable to the major places and it should be recommended for others. Only the draw back was the service from the hotel staff which needs to be improved.

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Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This was my second stay at the hotel which says that overall it is OK. In fact the location is good, the staff are very welcoming and it is clean and comfortable. Breakfasts are good although somewhat haphazard from an availability viewpoint (one day there were no eggs). However they do need to up their act on several fronts: -... More 

Was this review helpful? Yes 1
Stellenbosch, South Africa
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed at the hotel for a weekend in January, staff were welcoming and friendly. Had a great room on the 9th floor, stunning views. Lovely, well maintained pool and pool service. Hotel is conveniently close to waterfront and beaches. Had a lovely stay and will definitely return and recommend to friends.

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Senior Contributor
21 reviews 21 reviews
11 hotel reviews
4 of 5 stars Reviewed 1 week ago

We stayed at the Ritz in Cape Town for 3 nights over New Years and we had a great stay. We arrived late on our first night and got a room that was a bit noisy but spoke to the reception staff in the morning and reservation manager and they were very helpful and moved us to a room on... More 

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A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

The staff at this Hotel were friendly helpful and went the extra mile in all they did. This made my holiday enjoyable. Food at Breakfast time was plentiful. The pool was never crowded and great for swimming. In a few places the hotel could do with redecoration but I found this to be fairly general in all places in South... More 

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England
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

I really don't know where to start with this hotel review. I couldn't believe how bad it was! Poorly maintained, dirty and smelly! The first room we were shown to had no curtains (as the windows cover one wall this was obviously a bit of a problem!). After travelling for 30 hours all we wanted was a shower and a... More 

Was this review helpful? Yes 5
Greater Johannesburg, South Africa
1 review
4 of 5 stars Reviewed 1 week ago

We would like to thank the management and staff for making our stay very comfortable. Nothing was ever too much trouble... It is nice to see that some improvements have been made to give the hotel a fresh look. The hotel is centrally located, has a very nice pool deck, the rooms are comfortable and clean,and the breakfasts are great.... More 

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Greater Johannesburg, South Africa
1 review
5 of 5 stars Reviewed 2 weeks ago

I had a wonderful stay at the Ritz Hotel. I am very impressed with the refurbishment and the friendliness of all staff. I am a regular visitor to Cape Town and have experienced the magnificent change at the Ritz. I feel at home! We are in a Group and all of us enjoyed their stay.

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1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This is NOT a place that I will visit ever again. The hotel is very old and poorly maintained. The paint is literally falling off the walls in most areas and the window frames are rusting everywhere. Hotel rooms are dirty and there are terrible smells all over. I could literally not breath in the lifts. Money wasted.

Was this review helpful? Yes 3
Pieter v, General Manager at Cape Town Ritz Hotel, responded to this review

Hi, My apologies for the inconvenience cause during your stay. I would like to gather more information around the content of your e-mail. Please contact me at the hotel direct should you wish to discuss. More 

Ormskirk, United Kingdom
Top Contributor
58 reviews 58 reviews
14 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel could have been so much more but let us down a few times during our five night stay. The revolving restaurant on the top was well worth a visit. Panoramic views of the City and good food - we went twice. But the attention to detail let this hotel down. We asked 3 times for a Do Not... More 

Was this review helpful? Yes 2
Pieter v, Manager at Cape Town Ritz Hotel, responded to this review

Hi, Thank you for taking the time in bringing to our attention all the areas we can - and should improve on. Your feedback is highly appreciated and will be used to improve our offering. Apologies for the inconvenience caused. Regards Pieter van Eck More 

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Additional Information about Cape Town Ritz Hotel

Address: Corner Main & Camberwell Roads | Sea Point, Cape Town Central 8001, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range (Based on Average Rates): $
Hotel Class:2 star — Cape Town Ritz Hotel 2*
Number of rooms: 222
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Also Known As:
Ritz Hotel Cape Town
Cape Town Ritz Hotel South Africa

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