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All 103 Cape Town Central hotels

Cape Town Ritz Hotel

2.0 of 5 Hotel   |   Corner Main & Camberwell Roads | Sea Point, Cape Town Central 8001, South Africa
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Cape Town Ritz Hotel
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Ranked #96 of 103 Hotels in Cape Town Central
A recent review
3 of 5 stars reviewed 6 days ago
ceybel t Montreal, Canada
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428 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Montreal, Canada
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I stayed there one night and I am satisfied by my stay at the hotel but here here are the PROS and CONS: PROS: - great location in Sea point, close to a supermarket and the ocean - close to the hop on / hop off bus -nice view of Cape town - rooms are quite spacious -great service -... More 

Was this review helpful? Yes 1
Pieter v, Manager at Cape Town Ritz Hotel, responded to this review

Thank you so much for the extensive feedback stipulating "pro's and con's" you observed. Your observations are very relevant and are being attended to where possible. Thank you for the positive feedback with regards to our location, views, large rooms and great service, food and price. Our breakfast are very well priced at only R 135.00 p/p for a full... More 

Windsor, United Kingdom
Top Contributor
247 reviews 247 reviews
56 hotel reviews
223 helpful votes 223 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

This hotel SHOULD be one of the top hotels in Cape Town if position and location were the determining factors. Regrettably if it's the standard of rooms that dictate a hotels 'standing' the this place falls way short... Value-wise ( in literal Rand terms ) and it's Sea Point site a couple of blocks back from the seafront, this place... More 

Was this review helpful? Yes 1
Pieter v, General Manager at Cape Town Ritz Hotel, responded to this review

Hi, Thank you for the extensive review and kind, constructive feedback. I will inspect the room you stayed in and get the maintenance concerns attended to (if not attended to already) We are in the process of the upgrading of the property with major work commencing in the rooms in 2015. Looking forward to welcoming you back! Kindly contact me... More 

George, Western Cape, South Africa
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 1 week ago

I often stay at the Ritz for the excellent location, and on my recent visit I was super impressed with the soft upgrades to the public areas, rooms and especially the breakfast buffet! What a delight to have a good breakfast selection, freshly prepared and piping hot. Our room had an excellent view of both the seas and Signal Hill... More 

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Pieter v, Manager at Cape Town Ritz Hotel, responded to this review

Thank you for the kind feedback. Kind regards. Pieter van Eck - Operations Manager More 

Cape Town Central, South Africa
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I have, through my work, stayed at this hotel a total of four times over the years, and each time someone in my group has experienced theft of personal items from the room. Small things, such as a new expensive bottle of perfume being half-empty when returning to the room, money, and a cell phone, but still theft. Police was... More 

Was this review helpful? Yes 2
Pieter v, Manager at Cape Town Ritz Hotel, responded to this review

Please contact me direct at the hotel regarding the allegations. - Kind Regards Pieter van Eck Operations Manager More 

Johannesburg, Gauteng, South Africa
1 review
1 of 5 stars Reviewed 2 weeks ago

i and my Husband spent only 1 night at the Hotel and it was terrible, the toilet flasher wasnt working. we flew back the next day and realised that we had forgotten my husband shirt, we called when we landed to let them know about the lost iteam, we were then promised to be called back the next day to... More 

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Pieter v, General Manager at Cape Town Ritz Hotel, responded to this review

My sincere apologies for the manner in which this incident was handled. Please contact me direct at the hotel. I would like to discuss compensation for the lost shirt. You may request my cell number from Sasha. Kind Regards - Pieter van Eck - Operations Manager More 

Leeds, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at the Ritz for three nights and found our room comfortable, clean and adequate for what we needed. The window had a problem with condensation trapped within the double glazing and both bedroom and bathroom would probably benefit from refurbishment. The reception area and breakfast room were pleasant and the hotel staff helpful. Breakfast was quite basic, juice,... More 

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Derby, United Kingdom
Contributor
15 reviews 15 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed at the Ritz for 4 nights and found the staff were helpful,breakfast was good and general cleanliness was also good.The rooms may be in need of a little updating,but the hotel is in an ideal location for all you need to do and visit in and around Cape Town.

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1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is cheap but very cheerful.very good revolving restaurant on top floor.Friendly staff and excellent breakfasts provided,nice 30mins walk to V & A waterfront along the promenade,hot on hop off bus service is two hundred metres down the road

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Gurgaon, India
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The hotel is okay - just about. The rooms need a serious makeover - they seem to have been built in xxxx BC - staff is non cooperative - the only saving grace is that the hotel is in Cape Town - so you don't end up staying at the hotel much. I just kept my luggage at the hotel... More 

Was this review helpful? Yes 2
Pieter v, General Manager at Cape Town Ritz Hotel, responded to this review

Thank you for the constructive feedback. I'm glad to advise the economy rooms will also be equipped with new flat screen televisions within the next month. We are looking to welcome you back to experience our new developments and improvements we are implementing. Contact me direct - you will be treated as my special guest. Kind Regards Pieter van Eck... More 

Johannesburg, South Africa
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 7, 2014

House keepers steal client's property and the room division manager defend them, I will never recommend any one to stay in this hotel. When u pay money to stay in the hotel u expect the best and to enjoy the holiday not to deal with thiefs. Im so disappointed with the Ritz hotel.

Was this review helpful? Yes 4
Pieter v, General Manager at Cape Town Ritz Hotel, responded to this review

Hi, Kindly contact me direct to discuss these allegation . Apologies for your apparent dissatisfaction. Yours in Hospitality - Pieter van Eck - Operations Manager More 

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Additional Information about Cape Town Ritz Hotel

Address: Corner Main & Camberwell Roads | Sea Point, Cape Town Central 8001, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range (Based on Average Rates): $
Hotel Class:2 star — Cape Town Ritz Hotel 2*
Number of rooms: 222
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Also Known As:
Ritz Hotel Cape Town
Cape Town Ritz Hotel South Africa

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