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Cape Town Ritz Hotel

Corner Main & Camberwell Roads | Sea Point, Cape Town Central 8001, South Africa
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Cape Town Ritz Hotel
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Ranked #94 of 105 Hotels in Cape Town Central
A recent review
3 of 5 stars reviewed 1 week ago
42Gill Mossel Bay, South Africa
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505 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Mossel Bay, South Africa
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

My wife and I stayed at the hotel for almost 8 months in 2008 while our apartment in Green Point was being renovated. We got to know all staff and management well and enjoyed our stay there. The hotel was clean and comfortable. The restaurant had excellent buffet laid every morning and service was always good.We have since been back... More 

Was this review helpful? Yes
Pieter v, General Manager at Cape Town Ritz Hotel, responded to this review

Thank you very much for the kind, constructive feedback. Please contact me personally the next time you visit The Ritz - I would love to meet up with you and share all the exciting plans with regards to our refurbishment program. Ps, the Top of the Ritz Restaurant is currently closed for refurbishments. Kind Regards Pieter van Eck. Operations Manager More 

Johannesburg, South Africa
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for 5 nights and during our stay Pieter and his staff was efficient and they are costumer orientated spoiling us rotten after a small accident in the hotel. It is value for money and we will recommend the Ritz and stay there again. Pieter is an excellent hands on manager in the hotel.

Was this review helpful? Yes
Pieter v, Manager at Cape Town Ritz Hotel, responded to this review

Dear Sir, We value your patronage and looking forward to welcoming you back to the Ritz Hotel. Thank you for the positive feedback - much appreciated. Regards, Pieter van Eck - Operations Manager More 

Oudtshoorn, South Africa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Stayed here for 3 days.Situated central to most CT activities.Thank u to managers Roy,Sasha and Pieter running a very big hotel with some difficult and interesting diverse groups and customers. Good breakfeast and kept clean, will return in future

Was this review helpful? Yes 1
Sandton, South Africa
Level Contributor
5 reviews
3 of 5 stars Reviewed 5 weeks ago

For a family quick getaway!!The hotel location walk away from main road. Breakfast was filled by student which made the hotel seem like a student residance. The breakfast was not something special. The deco at the hotel, which is still undergoing renovations was good. We were impressed by the concierge's knowledge and detailed advise on places of interest! As a... More 

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Pieter v, Manager at Cape Town Ritz Hotel, responded to this review

Hi, Thank you for the positive feedback. We are in the process of upgrading the Hotel and I'm sure you will experience an improved Hotel when you return again. Please contact me the next time you plan to visit the Ritz. I will ensure your stay will be a memorable one. Regards. Pieter van Eck . Operations Manager More 

robin2kl
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed May 24, 2015

Front desk staff were not friendly when we checked in, hall ways were dark, dreary, and out dated, bathroom in my room was horrible, had to pay for parking, I could go on! Good luck trying to shower, water sprays everywhere. Walls are paper thin, could hear every wisper in the room next to mine. The lobby of the hotel... More 

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Pieter v, Manager at Cape Town Ritz Hotel, responded to this review

Hi Robin. Thank you for taking the time in sharing your last experience at the Ritz Hotel with us. I apologise for the inconvenience we caused during your last stay. Please contact me when you plan to visit The Ritz, Cape Town again. Looking forward to ensuring you have a more pleasant stay the next time around. Regards Pieter van... More 

Greater Johannesburg, South Africa
2 reviews
5 of 5 stars Reviewed May 22, 2015 via mobile

Subsequent to our last trip to Cape Town I had to go back there for a business trip and did not hesitate to book at the Ritz hotel...it is great to see that they are constantly improving guest facilities and I believe are in the planning stages of a major upgrade..which will include a generator to cope with loadshedding....👍👍 The... More 

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Pieter v, Manager at Cape Town Ritz Hotel, responded to this review

Hi Roni-lee. Thank you for the great feedback following you last stay at the Ritz Hotel. We're looking forward to welcoming you back! Regards, Pieter van Eck , Operations Manager More 

johannesburg
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 20, 2015

The accomodation is very reasonable, clean, good food, great lobby. The room we were in was next to the fire escape so the room smelt of smoke, the bathroom was a bit shabby - but for a stay was comfortable, clean , great staff and good food. A great place to stay for convenience and cost.

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Johannesburg, South Africa
1 review
1 of 5 stars Reviewed May 6, 2015

This hotel is a run down, out-dated hotel. The bathroom was horrendous, with the added luxury of a decaying shower curtain, and the room felt dirty, the breakfast was poor and so was the staff. We landed up staying one night and checked out the next day. As a result of booking through otel.com, I was not refunded 1cent, even... More 

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Mumbai (Bombay), India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 4, 2015

We moved from Hotel Westin to Ritz and boy oh boy.. at first we were happy about choosing this hotel because the view was really amazing but then slowly we started to realize that the AC wasn't working properly and also the door locks were weak. The staff weren't really the friendliest people one would come across. I spent around... More 

Was this review helpful? Yes 1
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