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Cape Town Hollow

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88 Queen Victoria Street | Gardens, Cape Town Central 8001, South Africa
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Cape Town Hollow
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Cape Town Hollow
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29 reviews from our community

Traveler rating
    14
    12
    1
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    1
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4
12
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2
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We enjoyed our 4 night stay very much! Rooms were comfortable, everything was very clean and breakfast was delicious with a great variety of choices. WiFi was also reliable and the staff was very helpful with some business needs that arose during our vacation. Great location, and easy walking distance to many things, including Long Street (without the noise of... More 

Was this review helpful? Yes 2
CapeTownHollow, Reservations Manager at Cape Town Hollow, responded to this review

Wow! What lovely, kind words! Thank you so much for the positive comments, we are so happy that you had a good stay with us and enjoyed what our beautiful city has to offer. We sincerely hope you come back and visit us soon. Keep in touch! Warm regards, Jess and the Hollow Team More 

Sharjah, UAE
Senior Contributor
40 reviews 40 reviews
24 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

very nice Boutique hotel in a good location near to everything and with a fantastic view of Table Mountain from the front. The rooms were big clean and well appointed. the beds very comfortable and the shower powerful. Staff were very friendly and helpful and the big red bus leaves from across the street! it was very windy when we... More 

Was this review helpful? Yes
CapeTownHollow, Reservations Manager at Cape Town Hollow, responded to this review

Hello there! A big thank you for submitting your review on Tripadvisor. It is always great to hear that our guests have enjoyed their stay with us. We are holding thumbs that we see you again very soon! Warm regards Jess and the Hollow Team More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for 3 nights on our honeymoon and loved it! Located just off Long street and on the hop on & hop off bus route! Great location to see all sites of Cape Town! Hotel breakfast was incredible! There is easily accessible parking across street that was safe and secure.

Was this review helpful? Yes 1
CapeTownHollow, Reservations Manager at Cape Town Hollow, responded to this review

Hello Ally! Thank you so much for taking the time to review our hotel. We are so glad that you stay with us was a great one! Congratulations again on your marriage, may the years ahead be filled with love and joy. Here's an idea; come and visit us for your anniversary! We will be sure to do something special... More 

South Africa
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My mother and I planned a 5-day trip to Cape Town and were keen to stay near the city centre but wanted a room with a mountain view and didn't want to share a double bed, which appeared to be the only option through the various online booking services. I contacted the hotel by phone and they assured me that... More 

Was this review helpful? Yes 1
CapeTownHollow, Reservations Manager at Cape Town Hollow, responded to this review

Hello there! A huge thanks for your heartwarming review! We are so glad that we exceeded your expectations and that we have left such a good impression on you. While we would not have minded playing cupid, we are glad that you were able to book the room you needed to make your stay comfortable :) Thank you also for... More 

Cramlington, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife & I stayed at this wonderful hotel for the first night of our South African vacation & what a fantastic welcome they gave us. All the staff were truly friendly, helpful & made us feel more like family than paying quests, really putting themselves out to answer our many questions & making everything easy for us, even though... More 

Was this review helpful? Yes 1
CapeTownHollow, Reservations Manager at Cape Town Hollow, responded to this review

What a fantastic review!!! Thank you so much! We are so glad that we got to spend some time with you and assist you during your stay. It was truly such a pleasure and we hope that we can offer it again to you in the near future. Best of luck and keep well, Warm regards Jess and the Hollow... More 

London
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed here for 5 nights. The location is excellent, very close to the top end of Long Street which has some good bars, diners and also close to the excellent Societe Bistro. We walked to both areas in night and felt relatively safe. The reception staff were great, helping us plan various things and were always friendly. The room... More 

Was this review helpful? Yes 2
CapeTownHollow, Reservations Manager at Cape Town Hollow, responded to this review

Hello there! We are so grateful that you took the time to review our property. By the sounds of it, you had a great time and we couldn't be happier! In case you visit next time, you are able to order eggs to your liking (we make them fresh for those who do not prefer scrambled eggs). There are specialty... More 

Zurich, Switzerland
Senior Contributor
32 reviews 32 reviews
26 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed March 28, 2015

We booked the mountain view room and got a room on the 2nd floor. You could hardly see the mountain. Also the windows need to be replaced, as there is a bus parking right in front of the hotel and this sucks in the mornings when you want to sleep and a group of 50 people checks out at 5:30AM.... More 

Was this review helpful? Yes 1
CapeTownHollow, Reservations Manager at Cape Town Hollow, responded to this review

Dear Alsina1922 We are so terribly sad to hear that we did not live up to your expectations. Thank you for voicing your thoughts and criticism, we have taken them seriously and will look at way to improve. Keep well and best of luck, Jess and the Hollow Team More 

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 27, 2015

My partner and I stayed here a couple of weeks ago, for two nights. We were very impressed with the standard of decor throughout the hotel and the room we had, which was on the second floor. I had asked for a 'mountain-view' room, which it was except there were a couple of buildings and a crane in the foreground!... More 

Was this review helpful? Yes
CapeTownHollow, Reservations Manager at Cape Town Hollow, responded to this review

Dear Trish Thank you so much for writing such a wonderful review. Reading it has made our hearts burst with pride! We will let Linda know how appreciative you are of her - I am sure she had great pleasure in assisting you. Thank you for the constructive criticism too! We are investigating ways to alleviate city noises, and hopefully... More 

Lake Forest, California
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 22, 2015

My wife and I arrived here for a five day stay on our way to a safari just to rest up from jet lag from the U.S. and because this hotel was part of a package. We were both very pleasantly surprised at its excellence in every regard. First, it's situated right across the street from the South Africa National... More 

Was this review helpful? Yes 2
CapeTownHollow, Reservations Manager at Cape Town Hollow, responded to this review

Wow! What an amazing review! We are SO glad that you took the time to write in such detail and I am sure that your points and suggestions will help many future guests. Thank you so much! We hope that we get to see you again very soon. Keep well and warm regards, Jess More 

Mississauga, Canada
Top Contributor
173 reviews 173 reviews
22 hotel reviews
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed March 17, 2015

We booked here based on the very positive reviews which are largely fair but the relatively small sampling of reviewers skews the rating somewhat. We are in general agreement that the staff is the greatest asset at this hotel. In particular, I would like to mention Neville, Kylie and Ibrahim [who made sure that we made our flight]. Our Table... More 

Was this review helpful? Yes 1
CapeTownHollow, General Manager at Cape Town Hollow, responded to this review

Dear guest, Thank you so much for the positive review on your recent Cape Town Hollow stay. We do appreciate the kind words towards our staff, we are indeed very lucky to have such amazing people working at our property. Being a city based hotel we do have all the city sounds in the surrounding areas, but being a little... More 

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