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Protea Hotel Cape Castle

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3 Main Road | Green Point, Cape Town Central 8005, South Africa
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Protea Hotel Cape Castle
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Protea Hotel Cape Castle
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122 reviews from our community

Traveler rating
    20
    65
    28
    9
    0
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Jose, California
Top Contributor
100 reviews 100 reviews
17 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed yesterday NEW

I stayed for 6 nights recently on my business trip. I chose this place as the Protea group has joined Marriott's partner hotels. The location is easy to access and I was able to go do my work easily. But getting a Taxi was a bit tricky during the evenings. The room was good, clean and well kept, with a... More 

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Atlanta, Georgia
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Great view from Balcony, we could see the sun set and rise from our balcony, and see Table Mtn from our shower with hot water. Good, comfortable beds. Room service was always fast. All the staff was friendly and very helpful.

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PHCapeCastle, General Manager at Protea Hotel Cape Castle, responded to this review

Good Day Guy999999 Thank you for taking the time to fill in a review. We are delighted you enjoyed your stay with us and your visit to Cape Town. Come back soon. Kind Regards General Manager David Wilson-Poe More 

Stockholm, Sweden
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I booked this hotel for my son and I for a week, it is a very basic hotel clean and simple and well priced, I was pleasantly surprised at the room as it was not a standard hotel room we had a loung a small kitchen with the basics and a separate bedroom, the extra space was really great. There... More 

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Oslo, Norway
Top Contributor
95 reviews 95 reviews
70 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed April 5, 2015 via mobile

General: This review is based on a booking of a minisuite with sea view. The conclusion is that the Protea Cape Castle hotel is a clean hotel with friendly staff and a spacious and modern room with a nice view. However the main feeling is that the Protea Cape Castle hotel is not a four star, but more a three... More 

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NYC
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed March 31, 2015

The entire portfolio of Protea hotels was recently acquired by Marriott. They don't have Marriott flags yet but there are using Marriott's reservation system. The hotels are average but you will notice that you are not staying at a Marriott. Getting there & checking in: The hotel is ~ 20-30 minutes from the airport. We called the hotel in advance... More 

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San Francisco, California
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 18, 2015

The location is very convenient to the Waterfront, and there are good restaurants and shops nearby. Accommodations are comfortable, and the "standard" rooms are more than adequate for a couple or three. Kitchenette was also more than adequate. The staff was generally helpful, and really rose to the occasion when we had a problem. But there is one big negative:... More 

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 14, 2015

Had a very very pleasant and comfortable stay. Having 3 toddlers, staying there was very comfortable and very convenient. Thank you for the two cot-beds for my twins (usually hotels don't have enough for one family) and the clean couch-bed (which in some hotels is normally neglected). It's was well situated for our needs. Parking was secure and concealed appropriately... More 

Was this review helpful? Yes 1
PHCapeCastle, General Manager at Protea Hotel Cape Castle, responded to this review

Dear Joe Z Thank you for taking the time to write a review. We are delighted that the family was comfortable and enjoyed our beautiful city. We hope you will return soon. Kind Regards General Manager David Wilson-Poe More 

Johannesburg, South Africa
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 25, 2015

Stayed for 2 nights with overseas business visitors. Hotel Ok if a little shabby. Rooms comfortableand very spacious but aircon noisy and inefficient. Lobby,dining room and bar all merged so no real place to sit and converse privately. Breakfast very mediocre and not worth the price. Service friendly

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Altanta
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed February 4, 2015

Now I usually don't like to leave a negative review but in this case I feel as though I do not have a choice. Protea Hotel is nice and it includes secured parking in what appears to be a garage under the building of the hotel. You can't really go wrong with the views here;they are all amazing. The "room"... More 

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PHCapeCastle, General Manager at Protea Hotel Cape Castle, responded to this review

Dear BryanFry Thank you for your review. We value the opportunity to respond. As a large hotel company it is imcumbent on us to take preventative measures on behalf of our GUESTS. In terms of pest control we engage a large, reputable international pest control company to treat the property on a regular basis to guard against infestation of numerous... More 

Los Angeles
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed February 2, 2015

Recently stayed for three nights during my vacation to Cape Town. The location was perfect. Close to everything. Everyone whom I came in contact with were very friendly and helpful. The view outside of Table Mountain was amazing. The only thing I didn't like was the parking garage . It's very narrow, but if you drive carefully and follow the... More 

Was this review helpful? Yes 2
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