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The Peninsula All-Suite Hotel

Travelers' Choice award winner
4.0 of 5
Hotel website
313 Beach Road | Sea Point, Cape Town Central 8060, South Africa (Formerly Three Cities The Peninsula All-Suite Hotel)
The Peninsula All-Suite Hotel
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Ranked #49 of 103 Hotels in Cape Town Central
A recent review
4 of 5 stars reviewed 6 days ago
JanVanWyk_12 Pretoria, Gauteng, South Africa
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222 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pretoria, Gauteng, South Africa
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

What a pleasant stay! This is really where holiday makers can explore to their hearts content, very centrally located with every amenity in and around walking distance coupled with beautiful views of the ocean, is a must visit when you are in the mother city. An old building but it is run like a well oiled machine from cocktails in... More 

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Senior Contributor
22 reviews 22 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We've been coming here for several years and from the Gold Crown resort, I still see its potential and remember the way it was, but, year on year its the small maintenance details & scruffiness that are letting the Peninsula down. The staff is still extremely pleasant & helpful. The location is perfect. Whoever is overseeing the maintenance does not... More 

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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I come every year to stay for two weeks and I look forward to it every time. The staff are superb, so friendly but professional at the same time and you really feel they want you to enjoy your visit. The receptionists are very helpful, however small your query might be, the Housekeeping staff are very thorough and always left... More 

Was this review helpful? Yes 1
Peninsula-Hotel, Guest Relations Manager at The Peninsula All-Suite Hotel, responded to this review

Thank you for reviewing our hotel... It is appreciated. We welcome you back to The Peninsula Hotel. More 

Umhlanga Rocks, South Africa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Our first visit to the Peninsula and we love the beautiful sea view from our room. This was the highlight. It very central to what we wanted to do-and the MY City bus stop is right there. Next time we will make use of the shuttle and restaurant and bar.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Peninsula-Hotel, Guest Relations Manager at The Peninsula All-Suite Hotel, responded to this review

Thank you for reviewing our hotel... It is appreciated. We welcome you back to The Peninsula. More 

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I am currently at the Peninsula hotel. From the moment I steped into the hotel I was treated like I was the only person here. The staff is just amazing and try to help and assist. The shuttle drivers take you to where you want to be with a smile and a joke. The breakfast buffet is very well priced.... More 

Was this review helpful? Yes 3
Peninsula-Hotel, Guest Relations Manager at The Peninsula All-Suite Hotel, responded to this review

Dear Herman, Thank you for taking time to write such a positive review … it is appreciated. We hope that you continue enjoying your stay with us and of course look forward to welcoming you back. More 

Cape Town, Western Cape, South Africa
Senior Contributor
49 reviews 49 reviews
23 hotel reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I have given it two days and I am still absolutely seething at the way the manager spoke to us, as though we were twelve years old. We were not guests at the hotel but had come to have lunch and swim. We had been informed on a previous occasion by a staff member that we could use the pool... More 

Was this review helpful? Yes 1
Peninsula-Hotel, Guest Relations Manager at The Peninsula All-Suite Hotel, responded to this review

Dear Kirsty, Firstly we would like to profusely apologise for the manner in which you were spoken to, we are investigating this and will deal with the party concerned. Obviously we allow outside guests' to make use of our restaurant as it is not just reserved for our in-house guests. We have had many problems with outside guests using our... More 

Pretoria, South Africa
Contributor
12 reviews 12 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 11, 2015

Excellent Hotel. We have been going there annually for the best part of 15-20 years now. The only criticism/ compliment I have is that the staff are totally untrained/ inexperienced at handling irate guests. During our stay we were watching the Bulls/ Sharks game with one point difference and 10 minutes to go, when somebody started changing the stations. We... More 

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Liverpool, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 9, 2015

This hotel was great, nice bed,rooms were very comfortable and had a fridge, kettle,,etc. All kitchen facilities in good working order We stayed for 3 days B&B Breakfast was amazing you name it they had it cereals, fruit, salads, bacon, sausage, even honey on the combe, eggs were cooked by chef in dining room any way you wanted them. All... More 

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Peninsula-Hotel, Guest Relations Manager at The Peninsula All-Suite Hotel, responded to this review

Thank you so much for the positive review … it is appreciated. We look forward to welcoming you back to the Peninsula Hotel. More 

Suffolk, UK
Top Contributor
99 reviews 99 reviews
39 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed March 9, 2015

Our third visit to the Peninsula - it did not disappoint. Excellent location and views - we did not eat at the hotel but made frequent use of the free shuttle (you need to book a day ahead so no use complaining it was always full) - plus the driver was very helpful regarding collection times and locations. Recommend take... More 

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Peninsula-Hotel, Guest Relations Manager at The Peninsula All-Suite Hotel, responded to this review

Thank you so much for your review… It is appreciated. We look forward to welcoming you back to the Peninsula Hotel. More 

Bridgend, United Kingdom
Top Contributor
145 reviews 145 reviews
24 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed March 6, 2015

Spent the last nine nights of our month stay in the Peninsula and enjoyed every minute. Reception area very large and welcoming as were the staff at the desk. Room was very spacious with well-fitted kitchen, comfortable bed and settee. But ..... the VIEW ! A huge window looked straight out onto the ocean, absolutely stunning. A small side balcony... More 

Was this review helpful? Yes 1
Peninsula-Hotel, Guest Relations Manager at The Peninsula All-Suite Hotel, responded to this review

Thank you for the positive review … it is appreciated. Your comment regarding the bathroom has been noted and we would like to inform you that we will be replacing all the spa baths with normal baths as soon as the bathrooms are due for refurbishment which should free up some more space in the bathrooms. We look forward to... More 

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