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All 104 Cape Town Central hotels

The Westin Cape Town

5.0 of 5 Hotel   |   Lower Long Street | Convention Square, Cape Town Central 8000, South Africa (Formerly Arabella Sheraton Grand Hotel)
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The Westin Cape Town
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Ranked #35 of 104 Hotels in Cape Town Central
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
sf2world San Francisco, California
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1,268 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Francisco, California
Senior Contributor
43 reviews 43 reviews
40 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Very pleased with most aspects of this hotel. Very good SPG Platinum recognition. I received a significant upgrade to a spacious and well-appointed suite with club access. This is one property where the club access is very well worth it as both the evening appetizers and drinks as well as the morning breakfast are superior in quality and quantity. Beautiful... More

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Midrand, Gauteng, South Africa
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Great establishment, awesome service, great views, beautiful people. Very central to most things in Cape Town as well as hourly shuttles to VA waterfront. Sumptuous food and excellent hospitality round off a heavenly experience. Thank you Renee and Stacey for making this happen.

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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Absolutely fabulous stay at the Westin CT. We spent 4 nights as the first part of a special trip and genuinely could not have had a better stay. The room was terrific, the service from all staff was first class and the location was excellent. Special mention to GM Rob who looked after us and to the travel guide Rushdie... More

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Calgary, Canada
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The location is very central and close to the water front. They also have a shuttle that runs every half an hour to the shopping centre near the waterfront, which was very handy. The view from the room over looked the water, which was nice day and night. The breakfast was also very good!

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Port Louis
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

Fantastic hotel, friendly staff, good clean surroundings. Tastefully decorated and great value for money. The location is ideal for whatever you want to do, it is so central to everything in the city bowl. If I had to say something negative about this hotel, I simply could not. I have stayed at this hotel about 8 times before and would... More

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Atlanta, Georgia
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great location easy access to the waterfront. Rooms are spacious, clean and very contemporary. Great for business but not so sure about family friendliness for little kids. The executive lounge is ok. The food selection during "happy hour" needs much improvement. The lounge doesn't offer a very relaxed or comfortable area to have meetings or just hang out.

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Johannesburg, South Africa
Top Contributor
60 reviews 60 reviews
27 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

I had never stayed at this establishment before my business trip in early Oct 2014 so wasn't sure what to expect. I remembered it vaguely as the under-performing Arabella Sheraton but that was about the extent of my knowledge.It is beautifully located on the foreshore of Cape Town, in among a variety of other large hotels and access is easy... More

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The_Westin_Cape_Town, General Manager at The Westin Cape Town, responded to this review

Dear Chris G Thank you for the positive review of our hotel. We are very happy to know you enjoyed your time at the Westin and we hope to see you again very soon for your next stay in Cape Town. Be well, be Westin Rob Kucera More

Brazil
Top Contributor
132 reviews 132 reviews
93 hotel reviews
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The Westin in Cape Town is a very good hotel. All you can expect from a Westin. I stayed with my family in two connecting rooms. Great rooms, with great bathrooms and spectacular floor to sealing view from V&A Waterfront and the Table Mountain. The hotel is at walking distance from V&A Waterfront, but they offer a complimentary shuttle every... More

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The_Westin_Cape_Town, General Manager at The Westin Cape Town, responded to this review

Dear BrazilAca Thank you for the wonderful comments regarding your stay at The Westin Cape Town. It is always a special and inspired moment to learn that our guests enjoyed our facilities. Providing our guests with excellent service and creating a positive experience that won’t be forgotten is what we constantly strive towards. We appreciate your comments regarding our indoor... More

Nairobi, Kenya
Contributor
11 reviews 11 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Excellent hotel facility with beautiful views of Cape Town. Conveniently located to the waterfront which gave us the option to explore different restaurants for all our meals. Had breakfast at the hotel however nothing special. If you can find an alternative in the neighborhood go for it. The staff are overly pretentious creating a feeling that they are better than... More

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The_Westin_Cape_Town, General Manager at The Westin Cape Town, responded to this review

Dear Chris_NBO Thank you for the wonderful comments regarding your stay at The Westin Cape Town. It is always a special and inspired moment to learn that our guests enjoyed our facilities. Providing our guests with excellent service and creating a positive experience that won’t be forgotten is what we constantly strive towards. We appreciate your comments regarding the service... More

Hermanus, South Africa
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

executive club benefits a must for this hotel.... great breakfast with customized buffet service, anything you want can be done for a meal. Lounges are fun and the spa is amazing! go for a swim later in the day before sunset :)

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The_Westin_Cape_Town, General Manager at The Westin Cape Town, responded to this review

Dear Lu A Thank you for the amazing review of The Westin Cape Town. Our innovative programmes and instinctive service transform every aspect of your stay into a revitalizing experience and we are dedicated to provide an experience that leaves you feeling better than when you arrived. Your positive comments inspire us to create an even better experience for our... More

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Additional Information about The Westin Cape Town

Address: Lower Long Street | Convention Square, Cape Town Central 8000, South Africa (Formerly Arabella Sheraton Grand Hotel)
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Cape Town 5*
Number of rooms: 483
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Also Known As:
The Westin Cape Town Hotel Cape Town Central
Westin Cape Town
Cape Town Westin
The Westin Cape Town South Africa

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