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All 103 Cape Town Central hotels

The Westin Cape Town

5.0 of 5 Hotel   |   Lower Long Street | Convention Square, Cape Town Central 8000, South Africa (Formerly Arabella Sheraton Grand Hotel)
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The Westin Cape Town
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Ranked #33 of 103 Hotels in Cape Town Central
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
bcheong Singapore, Singapore
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1,240 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Singapore, Singapore
Top Contributor
685 reviews 685 reviews
230 hotel reviews
321 helpful votes 321 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Spent a night at the terrible protea president at Bantry bay and the next day had to book a stay at the Westin. Arranged for the Westin limo to pick me up from PP and immediately I could feel the difference. The Westin staff was polite and welcoming Reached the hotel and was impressed with the modernity of the place... More

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Baden, Austria
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I stayed at the hotel during a conference. The rooms were nice and comfortable with a big bathroom including shower and bathtub. I especially liked the breakfast there at the 19th floor, it was excellent, high quality of food. You could order nearly whatever you want (Continental, Asian, etc.), fresh fruits, and smoothies. All of it on top of the... More

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New Delhi, India
Contributor
19 reviews 19 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed for one night. The hotel got two restaurants and both serve terrific food. A few rooms have got view of the signal mountain while on the different side a few has the table mountain view. Waterfront V&A is only a mile away.

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Trondheim, Norway
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I was staying in The Westin Cape Town for one week during a conference in August 2014. The hotel is nicely located in walking distance to the Waterfront and the inner city. However, walking is not necessarily recommended, at least alone. The hotel offers therefore a free shuttle service to the Waterfront leaving every half an hour. In my opinion... More

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Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

I stayed at this hotel from 9-13 September. It is a lovely place to stay when in CT for business, check in was excellent very professional and attentive, smooth checkout as well. Breakfast is lovely, wide variety, service is ok, staff a bit cold but I suppose trying to maintain professional outlook. Dinner at hotel was a waste of time,... More

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The_Westin_Cape_Town, General Manager at The Westin Cape Town, responded to this review

Dear Vezamafa Thank you for the wonderful comments regarding your stay at The Westin Cape Town. It is always a special and inspired moment to learn that our guests enjoyed our facilities. Providing our guests with excellent service and creating a positive experience that won’t be forgotten is what we constantly strive towards. We appreciate your comments regarding your dinner... More

Johannesburg, South Africa
Top Contributor
177 reviews 177 reviews
50 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The Westin is very well located for business in Cape Town, within walking distance of the V&A (but don't walk there after dark, area is quite dangerous). The reception was average when I checked in, they upgraded me because of my SPG status. The rooms are nice, but nothing special. The printer in my room was out of ink. They... More

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The_Westin_Cape_Town, General Manager at The Westin Cape Town, responded to this review

Dear Gerhard13071964 Thank you for the wonderful comments regarding your stay at The Westin Cape Town. It is always a special and inspired moment to learn that our guests enjoyed our facilities. Providing our guests with excellent service and creating a positive experience that won’t be forgotten is what we constantly strive towards. We appreciate your comments regarding your printer... More

Luanda, Angola
Contributor
18 reviews 18 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent six nights here during a business trip to Cape Town. The hotel was on the "company approved list", so M&S elf and my colleague who was travelling with me had a limited choice. On the whole, the hotel was good but definitely some areas to improve on. On arrival, I was checked in promptly and efficiently, although I wasn't... More

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The_Westin_Cape_Town, General Manager at The Westin Cape Town, responded to this review

Dear Forthill81 Thank you for the wonderful comments regarding your stay at The Westin Cape Town. It is always a special and inspired moment to learn that our guests enjoyed our facilities. Providing our guests with excellent service and creating a positive experience that won’t be forgotten is what we constantly strive towards. We appreciate your comments regarding breakfast service... More

Madrid
Top Contributor
136 reviews 136 reviews
46 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is located just over the Cape Town Convention Centre (there are direct access at the first and second floors), but it is well connected with the WaterFront (the Cape Town area for modern restaurants and hotels). The service is excelent, the breakfast impressive, the cleaning standards quite high, WiFi complementary and free and there is a small pool... More

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The_Westin_Cape_Town, General Manager at The Westin Cape Town, responded to this review

Dear Ropongi Thank you for the amazing review of The Westin Cape Town. Our innovative programmes and instinctive service transform every aspect of your stay into a revitalizing experience and we are dedicated to provide an experience that leaves you feeling better than when you arrived. Your positive comments inspire us to create an even better experience for our guests,... More

Chicago, Illinois
Senior Contributor
36 reviews 36 reviews
35 hotel reviews
181 helpful votes 181 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently spent four nights at The Westin Cape Town and were impressed with the accommodations, amenities and level of service we received at this hotel. We have stayed at many Westins around the world and this location ranks very high on the list of the best experiences. We had booked a deluxe king room and were upgraded to an... More

Was this review helpful? Yes 1
The_Westin_Cape_Town, General Manager at The Westin Cape Town, responded to this review

Dear ChicagoVuitton75 Thank you for the amazing review of The Westin Cape Town. Our innovative programmes and instinctive service transform every aspect of your stay into a revitalizing experience and we are dedicated to provide an experience that leaves you feeling better than when you arrived. Your positive comments inspire us to create an even better experience for our guests,... More

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We in december 2012 visited this hotel .Stayed here for 3 nights.The hotel was very nice.centrally located. Lobby is very nice .Staff is very courteous .It was a nice experience to stay here.All places are near by .moreover free shuttle service is available for water front

Was this review helpful? Yes
The_Westin_Cape_Town, General Manager at The Westin Cape Town, responded to this review

Dear King V Thank you for the amazing review of The Westin Cape Town. Our innovative programmes and instinctive service transform every aspect of your stay into a revitalizing experience and we are dedicated to provide an experience that leaves you feeling better than when you arrived. Your positive comments inspire us to create an even better experience for our... More

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Additional Information about The Westin Cape Town

Address: Lower Long Street | Convention Square, Cape Town Central 8000, South Africa (Formerly Arabella Sheraton Grand Hotel)
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Cape Town 5*
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Also Known As:
The Westin Cape Town Hotel Cape Town Central
Westin Cape Town
Cape Town Westin
The Westin Cape Town South Africa

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