We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Westin Cape Town

5.0 of 5 Lower Long Street | Convention Square, Cape Town Central 8000, South Africa (Formerly Arabella Sheraton Grand Hotel)
Hotel website
Special Offer
Enjoy breakfast & more
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Certificate of Excellence 2014
The Westin Cape Town
Professional photos View all
Browse nearby
The Westin Cape Town
The Westin Cape Town
The Westin Cape Town
Write a Review

1,368 reviews from our community

Traveler rating
    783
    427
    100
    34
    24
See reviews for
144
479
100
448
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (321)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (1368)
  • Mar-May only
    (292)
  • Jun-Aug only
    (301)
  • Sep-Nov only
    (367)
  • Dec-Feb only
    (408)
All months
San Francisco, California
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 of 5 stars Reviewed yesterday NEW

We’re frequent Westin visitors for work, and used some points on a recent vacation in Cape Town to stay at the Westin property there. Great experience as always - check-in was smooth, staff was attentive, beds were comfortable, and the rooms were clean and updated. It’s not in the most happening part of town, but it served as a great... More 

Was this review helpful? Yes
Cape Town
Contributor
17 reviews 17 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The Westin in Cape Town is consistent in their offering. The rooms are pleasantly appointed and the beds are very comfortable. If one is fortunate enough to have access to the Westin Club Room on the 19th floor, it is a lovely treat. The views over Cape Town are a perfect backdrop to enjoy the top class canapes and drinks.... More 

Was this review helpful? Yes
Milan, Italy
Senior Contributor
28 reviews 28 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

In cape town for a conference....very comfortable hotel , in front of the congress centre, big rooms and very relaxing. Breakfast huge and good! The personnel not always listening to the needs of the costumer and don't leave comunications to the colleagues (I had a trouble with a taxi to the airport).

Was this review helpful? Yes
Luton
Contributor
15 reviews 15 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed at this hotel for 10 nights from the 9th January,2015. It was our first visit to Cape Town and we required a hotel that was central to to the major sites of interest. From collection at the airport to our time of leaving the staff were absolutely outstanding. The rooms are extremely comfortable and well... More 

Was this review helpful? Yes
Washington
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My family just returned home after 3 weeks in S. Africa. We spent 7 nights a the Westin Cape Town and enjoyed everything about this establishment. First of all you are greeted by receptionists who are friendly and inviting. Next you are given keys to your room(ours was on the 17th floor being Starwood owners,to a room that is spacious... More 

Was this review helpful? Yes
Gloucester, United Kingdom
Top Contributor
54 reviews 54 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wife and I stayed here for 2 nights in a club room. This was our second stay at the Westin and we were not disappointed. The 'On 19' restaurant was very good with the food being of a high standard and good choice. We ate there both evenings as the view is superb, and there is a good atmosphere... More 

Was this review helpful? Yes
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 6 days ago NEW

Spent 4 nights at the Westin and had a most enjoyable stay. The staff are lovely, without exception, and do everything they can to help you. On arrival, we were tired and hungry and just got to the restaurant as it closed. The waitress took pity on us and allowed us to order some food, which was excellent, and told... More 

Was this review helpful? Yes
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This is our second stay at the Westin Capetown. We stayed for the New Year celebrations. The location is great as it is only 10 minutes walk t the V&A Waterfront. Also you can take the water taxi to the V&A from the hotel. They also do a shuttle bus. The stop for the city bus tour is very close... More 

Was this review helpful? Yes
Buckingham, United Kingdom
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

5 nights at the busiest time of the year in early Jan. This is a large hotel, which, whilst it is attached to the convention centre and hence has this as its target market and caters accordingly, still manages to do the important things for the leisure traveller. Rooms are very clean and have all amenities. Beds amongst the most... More 

Was this review helpful? Yes
The_Westin_Cape_Town, General Manager at The Westin Cape Town, responded to this review

Dear editionsofyou Thank you for the positive review of our hotel. We are very happy to know you enjoyed your time at the Westin and we hope to see you again very soon for your next stay in Cape Town Be well, be Westin Rob Kucera More 

Munich, Germany
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

1st time in Africa. Our New Year 2015 celebration was decided to be in Cape Town. Checked in on Dec 31st. Out on Jan 15th. As a base, we could leave our car safely parked and luggage safely stored whilst we explore this beautiful land. Highlights: 1) Location and view.Not at the Waterfront but a 10mins walk and you are... More 

Was this review helpful? Yes
The_Westin_Cape_Town, General Manager at The Westin Cape Town, responded to this review

Dear michkahtrek Thank you for your positive review of our hotel. We are very happy to know you enjoyed your time at the Westin and we hope to see you again very soon for your next stay in Cape Town Be well, be Westin Rob Kucera More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Westin Cape Town? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Westin Cape Town

Address: Lower Long Street | Convention Square, Cape Town Central 8000, South Africa (Formerly Arabella Sheraton Grand Hotel)
Phone Number:
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Westin Cape Town 5*
Number of rooms: 483
Reservation Options:
TripAdvisor is proud to partner with Expedia, Starwood EMEA, Hotels.com, Cheap Tickets, Agoda, Priceline, Despegar.com, Travelocity, Booking.com, TripOnline SA, Tingo and South African Hotels so you can book your The Westin Cape Town reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Cape Town Hotel Cape Town Central
Westin Cape Town
Cape Town Westin
The Westin Cape Town South Africa
Hotel Style:
#12 Spa Hotel in Cape Town Central
#15 Business Hotel in Cape Town Central
#23 Family Hotel in Cape Town Central
#25 Romantic Hotel in Cape Town Central
#31 Luxury Hotel in Cape Town Central

647 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (358)
Viewed
View from room (37)
Viewed
Dining (30)
Viewed
Hotel & grounds (45)
Viewed
Room/suite (111)
Viewed
Bathroom (38)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (14)
Viewed
Other (81)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (239)
Viewed
Amenities (47)
Viewed
Executive Delux Room (46)
Viewed
Grand Delux Room (41)
Viewed
Junior Suite (50)
Viewed
Pool (6)
Viewed
Restaurants and Bars (34)
Viewed
The Hotel (15)

Management photos: Courtesy of the property manager

Viewed
All management photos (50)
Viewed
Hotel & grounds (11)
Viewed
View from room (2)
Viewed
Dining (11)
Viewed
Pool/beach area (6)
Viewed
Business center/function rooms (9)
Viewed
Room/suite (4)
Viewed
Bathroom (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay