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Protea Hotel Victoria Junction Waterfront

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Corner Somerset Road and Ebenezer Road, Cape Town Central 8001, South Africa
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1 room 1 guest
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Protea Hotel Victoria Junction Waterfront
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334 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kloof, South Africa
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed on two occasions and only overnight. The first time we battled with Wifi - staff at reception too busy!! Second time could not have done more to get us connected. the loft rooms are a bit over rated but the standard room good value. On the first stay the restaurant bill could not be charged to the room!... More 

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Johannesburg, South Africa
Level Contributor
2 reviews
5 of 5 stars Reviewed 1 week ago

We stayed at the Protea Hotel Victoria Junction Waterfront on our home way from our honeymoon. The hotel is centrally located with walking distance to the Waterfront. On arrival we where warmly welcomed and quickly checked into our rooms. From all the hotels we stayed in during our honeymoon, we can truly say this was the most luxury, spacious and... More 

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Johannesburg
Level Contributor
29 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Very noisy reception, unhelpful parking assistant, issues with the restaurant...etc. The room felt 'sticky' and had a bit of a smell. The location is good, but obviously that is sheltering the hotel from their poor service delivery. Food was okay.

Was this review helpful? Yes 1
Johannesburg, South Africa
Level Contributor
67 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is the second time we stayed at Protea Victoria Junction and I'd happily stay here again. The standard has remained high and again, the outstanding feature are the staff - helpful, sorting out problems without fuss. We stayed in an enormous room on the 5th floor with a view of the mountain and the waterfront - 502.

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PHVJ-GM, General Manager at Protea Hotel Victoria Junction Waterfront, responded to this review

Dear Jenni44 Thank you for your words of appreciation and taking the time to give us your feedback on your recent stay at Protea Hotel Victoria Junction. We are delighted to receive your compliments and we will certainly congratulate the STAFF you commended for their exemplary service. It was our pleasure to accommodate you, and your interest and loyalty are... More 

Olathe, Kansas, United States
Level Contributor
115 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had the opportunity to stay at this hotel during a business trip to Cape Town last week, and I have to say I was pleasently surprised with the hotel. At first glance, the hotel does not look like much but a big building, however, inside the design and decor are great. The mix with industrial and brick makes for... More 

Was this review helpful? Yes 1
PHVJ-GM, General Manager at Protea Hotel Victoria Junction Waterfront, responded to this review

Dear Jim L Thank you for your words of appreciation and taking the time to give us your feedback on your recent stay at Protea Hotel Victoria Junction. We are delighted to receive your compliments and we will certainly congratulate the STAFF for their exemplary service. It was our pleasure to accommodate you, and your interest and loyalty are truly... More 

Porterville, South Africa
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 6, 2015

Great hotel to stay in when you visit Cape Town. Close to Waterfront. Easy to find, great undercover secure parking. Friendly staff, beautiful rooms, great food. What more can you ask for? Even free Wi-fi available.. Great va;lue for money

Was this review helpful? Yes 1
PHVJ-GM, General Manager at Protea Hotel Victoria Junction Waterfront, responded to this review

Dear SDV882 Thank you for taking the time to give us your positive feedback after your recent stay with us at Protea Hotel Victoria Junction GUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS’ expectations. Your comments are therefore much appreciated, and we hope to have the privilege of welcoming you to Protea... More 

Sweden
Level Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 30, 2015

Nice and modern hotel in a calm, safe and a bit touristic area. The hotel is within walking distance from both the waterfront and central Cape town = a lot of good restaurants close by. The windows and doors are quite thin so you can be disturbed during the night. I woke up at 03.40 one night because of my... More 

Was this review helpful? Yes 2
PHVJ-GM, General Manager at Protea Hotel Victoria Junction Waterfront, responded to this review

Dear Spikeswe Thank you for providing us with your feedback after your recent stay with us at Protea Hotel Victoria Junction. I am delighted to hear that the STAFF were so friendly and efficient. GUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS’ expectations. Your comments are therefore much appreciated, and we will... More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 30, 2015

Good location both for business and for leisure given its proximity to the V&A Waterfront, Cape Town's CBD and to other amenities. Clean, professional staff and the lofts are good value for money. Overall the hotel is good value for money.

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PHVJ-GM, General Manager at Protea Hotel Victoria Junction Waterfront, responded to this review

Dear Buhle X Thank you for taking the time to provide us with your feedback, we are delighted to hear that you've enjoyed your stay with us. We were delighted to receive your commendations about the impressive location and great service offered. Please be assured that I will congratulate our TEAM for doing a great job! Thank you for choosing... More 

Atlanta, Georgia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 29, 2015 via mobile

We stayed here for four days. Very close to the Victoria and Albert waterfront, about a 15 minute walk or you can take the free hotel shuttle there and back. Hotel had very nice size rooms, kind of a trendy old world travel motif. The daily breakfast offered fresh fruits, hot dishes and an omelette station. The staff were very... More 

Was this review helpful? Yes 1
PHVJ-GM, General Manager at Protea Hotel Victoria Junction Waterfront, responded to this review

Dear Momhay1957 Thank you for your words of appreciation, and taking the time to give us your feedback. We are delighted to receive your compliments and we will certainly congratulate the STAFF for their great service. It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to us. Please feel free to contact me personally... More 

Cape Town, Western Cape, South Africa
Level Contributor
83 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 28, 2015

We were placed in this hotel as they have reserve generators that automatically kick in whenever there is an electricity blackout. This is a fairly common occurrence in South Africa. The lofts are really good value for money, spacious, with Nespresso Coffee machines in the rooms. I have never before phoned housekeeping and have them deliver something within two minutes.... More 

Was this review helpful? Yes 1
PHVJ-GM, General Manager at Protea Hotel Victoria Junction Waterfront, responded to this review

Dear Nico K Thank you for taking the time to give us your feedback after your recent stay with us at Protea Hotel Victoria Junction I am delighted to hear that the STAFF were so friendly and efficient. Your commendations are highly valued, and I wish to assure you that we have congratulated them for doing such an outstanding job!... More 

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