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74 New Church Street | Tamboerskloof, Cape Town Central 8001, South Africa (City Bowl)
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93%
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
GEllwood1897 Watford, United Kingdom
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342 people have reviewed this hotel

Traveler rating
    225
    93
    17
    2
    5
See reviews for
20
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130
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
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English first
Watford, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Booked into the backpack for 5 nights and stayed in their studio apartment. It was beautiful and clean with a great view of table mountain. The staff were very friendly and helpful, as well as offering good advice on different trips to go on. They have a fantastic community project that you can get involved in. A special mention to... More

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Minneapolis, Minnesota
1 review
4 of 5 stars Reviewed 2 weeks ago

The Backpack was very clean and comfortable. Staff are sometimes very helpful and nice and sometimes rude and short with guests. The location is great because it is right off of Kloof Street and is walking distance from Long Street, the Company Gardens, and the city center. Free Wi-fi is only available in the common areas, so you have to... More

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Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 2 weeks ago

While the staff and location do make the place, I will start off by saying one staff member there does not fit the place at all... I wont put her name on here, but we nick-named her Miss Kardashian, because she must have lost touch with where she was at - you work the desk of a hostel sweetheart, get... More

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Liverpool, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Great rooms - I spent a night in an 8 bed, 2 nights in a 4 bed and a night in a single room, all of which had very comfortable beds and locker space for all. The showers were always hot and bathrooms were clean. Food is a reasonable price, however beers can be a bit pricey. The bar area... More

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Melbourne
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Backpack is brilliant. I came here for a week as a solo 24 year-old female "backpacker" after completing a grueling 5 week volunteer program in Zambia. This hostel had everything I needed for the perfect trip to Cape Town. After 5 days I really didn't want to leave and this was due to the wonderful, friendly staff, beautiful clean... More

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Sao Paulo, SP
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The Backpack is a very organized and clean hostel. The room (4) was spacious and very confortable. The common areas are really nice and have wifi internet. The only problem: I booked a shuttle to go from the airport to the hostel and they totally forgot me in the airport. I had to wait for 1h45 to someone and I... More

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EleniCPT, Senior Duty Manager at The Backpack, responded to this review

Thank you for taking the time to review our hostel. We are delighted that you were happy with the room that you had while staying with us at The Backpack. We are sorry to hear that there was confusion with your shuttle, and we will be sure that this does not happen again in the future. We hope that you... More

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Was supposed to stay here for 2 nights but ended up extending our stay to 6 nights. The rooms are really clean, the facilities are awesome and the staff are so lovely. Melanie (our adopted travel mum) spent an entire morning sorting out our whole month trip in SA. The bar/reception staff are awesome, in particular Matthew (we love you).... More

Was this review helpful? Yes 1
EleniCPT, Senior Duty Manager at The Backpack, responded to this review

Thank you for taking the time to review our hostel. We are so happy to hear that you enjoyed your stay with us, and that Melanie (your adopted mom) was able to help you with booking tours. It is awesome to hear that you were happy with the services from Matt as well! We are delighted to hear that you... More

Sydney, Australia
Contributor
13 reviews 13 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a really nice place to stay in Cape Town. It's called "The Backpack" but it's more comparable to a trendy hotel. Most of the staff were really nice and helpful and the rooms were great and spacious. Breakfast was delicious, and although this may sound pretentious, after travelling for so long in Africa it was amazing to have... More

Was this review helpful? Yes 1
EleniCPT, Senior Duty Manager at The Backpack, responded to this review

Thank you for reviewing our hostel on Tripadvisor. We are absolutely delighted to hear that you enjoyed your stay with us at The Backpack and that you felt the property was more like a trendy hotel, than a hostel. We are always striving to ensure our guests have the best facilities and services on offer. It is awesome to hear... More

Dublin, Ireland
Contributor
16 reviews 16 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I spent 5 weeks travelling in Southern Africa, and must say that overall (compared with other countries I had previously visited) the general standard of hostel (or backpacker as they are referred to in SA) is high. However, on arrival to the Backpack you could quickly see that it operates in a different league to that of SA hostels -... More

Was this review helpful? Yes
EleniCPT, Senior Duty Manager at The Backpack, responded to this review

Thank you for reviewing our hostel on Triapdvisor. We are delighted to hear that you were able to end your travels with us at The Backpack and we exceeded your expectations. We too love our location, as we are close to all the important spots for guests to enjoy, but far away enough for you to still have a peaceful... More

Los Angeles, California
Contributor
16 reviews 16 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Definitely one of the best hostels I've ever been to. This place is centrally located (walking distance) to Long Street (the main street in the city center with great shopping and bars and very close to Table Mountain (a 5 minute cab ride away). The staff is incredibly helpful and will happily guide you to the main points of interest... More

Was this review helpful? Yes
EleniCPT, Senior Duty Manager at The Backpack, responded to this review

Thank you for taking the time to review our hostel on Tripadvisor. We are so happy to hear that you loved your entire stay with us and can't wait to come back. It is awesome to hear that you were happy with the services provided by our staff, especially Lucas, Matthew and Lisa. The staff always strive to ensure that... More

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Additional Information about The Backpack

Address: 74 New Church Street | Tamboerskloof, Cape Town Central 8001, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central > City Bowl
Price Range (Based on Average Rates): $
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Also Known As:
The Backpack Hotel Cape Town Central
The Backpack Cape Town, South Africa

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool
Official Description (provided by the hotel)
Selected as best value stay in the world 2014 by Lonely Planet and Best Hostel in Africa 2014 by Hostelworld customers. Making a difference is more than just an initiative of The Backpack, it is the way we are, the way we work and the way we live. South Africa's original award-winning backpacker hostel and travel agency is simply the best place to make your travel arrangements, with all the facilities you can expect from a great hotel, such as stylishly decorated Afro-chic rooms offering superior comfort and quality, with shared or en-suite bathrooms, private electronic safes and in-house ATM. Stay in touch in our internet cafe or use WiFi throughout the hostel; swim in the pool with a stunning view of Table Mountain, or meet like-minded international travellers in our buzzing Cafe or Bar. We offer a variety of rooms, ranging from 8- and 4-bed dorms, to singles, twins, doubles and family rooms. We have recently built a loft apartment with amazing views of Table Mountain featuring its own kitchen. The hostel has communal kitchen and dining facilities; lots of sociable and chill-out spots to relax in. A night on the town in Long Street, gorgeous Clifton and Camps Bay beaches, Table Mountain, V&A Waterfront and the city centre is just a stone's throw away. Awards: Awarded Best Hostel in South Africa 2014, 2013, 2010, 2009 & 2008, Awarded Best Hostel in Africa 2014, Lonely Planet Top 10 Best Value Stays 2014. Independent winner for Best Practice Economic Impact - Imvelo Awards 2011, Independent winner for Best Single Resource Management Program in Waste Management - Imvelo Awards 2011, "One of the world's 10 coolest hostels" Guardian UK - 2010, Winner of 2011 AA Quality Assured Accommodation ... more   less 
Number of rooms
38

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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