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4.0 of 5 Hotel   |   2a Milner Road | Tamboerskloof, Cape Town Central 8001, South Africa
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69%
Ranked #69 of 102 hotels in Cape Town Central
A recent review
3 of 5 stars Reviewed June 18, 2014
kshitiz007 kshitiz
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89 people have reviewed this hotel

Traveler rating
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    37
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
kshitiz
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 18, 2014

I found it as a decent property with decent Service but its not a 4* hotel at all Location is nice. Rooms are small but clean. if you are here for short stay it would not bother you .basically its a value for money place .

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MBCapeTown, General Manager at Cape Milner, responded to this review

Dear Sir, Thank you for the comments posted on Trip Advisor relating to your stay with us a while back. I have sent you an email with a request for some additional information that would greatly assist me in being able to understand where you thought our grading was not worthy of a 4 star hotel. I am pleased to... More

Mississauga, Canada
Contributor
11 reviews 11 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 30, 2014

Great Hotel, amazing food, nice friendly staff, Large rooms. Restaurant on the roof is truly amazing, Pool is pretty decent. The only issue is the access from the road and the location being out of the way

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MBCapeTown, General Manager at Cape Milner, responded to this review

Dear Arif, Thank you very much for your positive endorsement on the Cape Milner Hotel. We were all very happy to read of your enjoyment with us as well as the many services and food being to your satisfaction. The staff at the hotel certainly appreciates your comments and a big thank you from them to you. Mention was made... More

South Africa
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 22, 2014

Arrived on a Fri night very late - the night receptionist greeted friendly but was more interested in what was on TV than to book me in. Found the rooms a decent size, clean, fresh linen with all the amenities - bath and shower was separate! Exchanged my hotels.com rewards for a free night - all went smoothly but booked... More

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MBCapeTown, General Manager at Cape Milner, responded to this review

Dear Mr. Deale, Thank you for affording me the opportunity to discuss with you telephonically the latest posting on Trip Advisor. I was most encouraged by your positive feedback as well as the detail that you covered in our conversation; this allows me to address fully the issues that occurred. We do look forward to welcoming you back again later... More

Cape Town Central, South Africa
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 14, 2014

Incredible service from very friendly staff. A wide variety of dishes on their special discounted 3 course menu. The food was amazing. Venue is stunning. We had drinks at the bar before deciding to eat in the section just outside the main restaurant. ( where we could smoke!) One of the most enjoyable evenings I've had eating out this year.

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MBCapeTown, General Manager at Cape Milner, responded to this review

Dear Seapointer00, On behalf of the Culinary and Food and Beverage teams at the Cape Milner Hotel I would like to thank you for your positive review posted on Trip Advisor relating to your recent dinner experience. I would like to let you know that we are currently upgrading our Hotel as well as our Terrace Lounge and will re-open... More

Durban, South Africa
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 24, 2014

We spent two nights here recently and found the hotel very dissapointing. The room was not yet ready despite the fact that we arrived at 15h30. The hotel is very noisy and there were banging pipes all night. On our second day, no one came to service the room at all and we had to ask to have it cleaned,... More

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MBCapeTown, General Manager at Cape Milner, responded to this review

Dear Debra and Johannes, Thank you for posting your comments on trip advisor relating to your two night stay with us recently. I am of course very upset to note that you found the Hotel "disappointing" and I have already implemented some procedural changes to how we operate at certain critical moments in terms of guest experience for the future.... More

Sydney, Australia
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 24, 2014 via mobile

My partner and I stayed here for 4 nights this month and loved every moment of it! The staff are very friendly and helpful, especially Patrick, and Thulani. The room we were in was spacious and very contemporary, and we loved hanging out by the pool area with a breathtaking view of table mountain and great atmosphere. The Hotel is... More

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MBCapeTown, General Manager at Cape Milner, responded to this review

Dear Shelly and John, Thank you very much for the very positive comments you posted on Trip Advisor. Myself and all the personnel in the Hotel derive immense satisfaction from your observations as well as the pat on the back proves fantastic for general motivation and desire to continue to meet and exceed guest expectations at all times. I am... More

Cape Town, Western Cape, South Africa
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 19, 2014

Group of us went to dinner there last night... Fantastic experience.. The service was brilliant, the atmosphere above par and then the food came....SUPERB. The Springbuck Loin done medium rare was out of this word.. Slightly smokey flavor worked so well for a usually wild flavor of venison.... Will be back to savor some other treats on the menu...No hesitation... More

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MBCapeTown, General Manager at Cape Milner, responded to this review

Dear Stewart, Thank you very much for the very positive article you posted on Trip Advisor regarding your recent dinner experience at the 2On Milner Restaurant, at the Cape Milner Hotel. The Food and Beverage and kitchen brigade teams were very pleased too learn of your satisfaction with the quality of the food and service and we hope to be... More

New York City, New York
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 13, 2014

Located centrally; the business hotel offered a lot. They have free pressing service, Wi-fi is chargeable, business centre is free to use. The rooms are decent and clean and offer all the basic amenities. Staff was friendly and breakfast had a lot of vegetarian options.

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MBCapeTown, General Manager at Cape Milner, responded to this review

Dear Abhi from New York, On behalf of all the management and staff at the Cape Milner Hotel I would like to thank you for posting your positive review on your recent stay with us, onto Trip Advisor. I am pleased to note that you found the staff at the Cape Milner friendly and the vegetarian options at breakfast were... More

Dublin
Top Contributor
80 reviews 80 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed February 4, 2014

We stayed recently, the room we were in was really lovely and well appointed. The breakfast is good. The staff are friendly and helpful. The location is good, as it is short taxi ride to the water front,and lions head and tabel mountain and a short stroll to Kloof street where all the restaurants and bars are located. The bar... More

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MBCapeTown, General Manager at Cape Milner, responded to this review

Dear Louise, On behalf of all the Management and Staff at the Cape Milner we would like to thank you for your review of our Hotel. All of us take such comments as wonderful items of motivation, as the comments made confirm that we are genuinely looking after each and every guest in the best way possible. However, it appears... More

Perth, Australia
Contributor
17 reviews 17 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 24, 2014

We stayed here for a total of 4 nights before we started an overland tour to Vic Falls. The rooms were modern and clean. We found the staff very friendly, particularly the reception staff as we had to make contact with our tour operator and they were very willing to help - even making the calls for us. The buffet... More

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MBCapeTown, General Manager at Cape Milner, responded to this review

Dear Cape Milner Hotel guest, I would like to take the opportunity to thank you for taking the time and trouble to post a review of the Cape Milner Hotel on Trip advisor. It would appear that you enjoyed your stay with us and I was most pleased to read of the favourable interactions with our members of staff. We... More

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Additional Information about Cape Milner

Address: 2a Milner Road | Tamboerskloof, Cape Town Central 8001, South Africa
Location: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range (Based on Average Rates): $
Hotel Class:4 star — Cape Milner 4*
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Also Known As:
Cape Milner Hotel Cape Town Central
Cape Town Milner
Hotel Cape Town
Cape Milner Cape Town, South Africa

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#57 Luxury Hotel in Cape Town Central
Hotel Class
Official Description (provided by the hotel)
Cradled beneath the majestic Table Mountain in Cape Town's trendy suburb of Tamboerskloof lies the Cape Milner. Extensively refurbished, this exquisite hotel offers a sophisticated and contemporary ambience with the highest standards in style and luxury. All rooms have air-conditioning, complimentary tea and coffee making facilities, television (selected satellite programs), direct dial telephones, mini bar fridge - stocked on request only, safes and hairdryers. Children 0-11 years stay complimentary - room only - when sharing with a minimum of one full paying adult. A maximum of one child can be accommodated with two parents in a Luxury room only. Cots are available on request. The Hotel is ideally situated from which to explore the centre of Cape Town and is a 5 minute walk to an array of restaurants and entertainment. Transfers from the airport can be arranged upon request and charged to your account. Complimentary shuttle within an 8km radius of the Hotel on request includes the V&A Waterfront, Table Mountain, Cape Town CBD and a large amount of local attractions including museums and places of interest. Shuttle available during week days only from 08h00 and 17h00. ... more   less 
Number of rooms
57

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