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City Lodge Hotel V&A Waterfront

Cnr Dock and Alfred Roads | P O Box 6025, Roggebaa, Cape Town Central 8012, South Africa
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City Lodge Hotel V&A Waterfront
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City Lodge Hotel V&A Waterfront
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255 reviews from our community

Traveler rating
    49
    136
    56
    8
    6
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37
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21
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Johannesburg
1 review
4 of 5 stars Reviewed 3 days ago NEW

Great place to stay, especially if you need to attend the Cape Town International Convention Centre. Staff were efficient and quick, and the food downstairs is pretty good too. Even greater is that it's right on the door step of the V&A Water front!

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Angus M, Public Relations Manager at City Lodge Hotel V&A Waterfront, responded to this review

Thank you for staying with us and we are so happy to hear that you found our staff so efficient and friendly; enjoyed the convenience of the hotel's location as well as the breakfast offerings - key components that we pride ourselves in! We look forward to having you stay with us again More 

Wellesley, Massachusetts
2 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

The City Lodge in Cape Town was a great value for our family vacation this past March. We reserved two adjoining rooms on the ground level. I would highly recommend this since the restaurant (breakfast was included in our package) and health club were nearby. The hot tub was the pool, that was a bit disappointing. The location was about... More 

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Angus M, Public Relations Manager at City Lodge Hotel V&A Waterfront, responded to this review

Thank you for staying with us and we are so glad that you and your family had a great stay with us! We look forward to welcoming you back soon More 

South Africa
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Gender based discrimination. I am not married but staff insist on referring to me as Mrs So and So. My title is actually Dr .. Yet my male colleague is always referred to as Dr.....right in front of me. Frankly I find it quite insulting that your staff find it impossible to believe that I have a title that is... More 

Was this review helpful? Yes 1
Angus M, Public Relations Manager at City Lodge Hotel V&A Waterfront, responded to this review

Thank you for staying with us. We must apologise for your experience while staying with us. It seems as if some of our staff may need awareness training in this regard. We will definitely take your suggestions into consideration as we continually strive to improve our customer service and satisfaction. More 

Mtubatuba, South Africa
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Wonderful stay in this very clean & professionally run hotel. Hospitality excellent. Fantastic rooms. Rates are a little bit expensive, but all other hotels were about the same price. Will stay again.

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Angus M, Public Relations Manager at City Lodge Hotel V&A Waterfront, responded to this review

Thank you for the positive review and we are so glad that you enjoyed your overall stay with us! We look forward to welcoming you back soon... More 

Johannesburg, South Africa
Contributor
12 reviews 12 reviews
5 hotel reviews
4 of 5 stars Reviewed 5 weeks ago

This was my third visit to this hotel and it never disappoints. Excellent location, exceptional service, clean and comfortable room, very wide variety with the breakfast and a definite choice when I visit Cape Town again. All in all good value for money

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Angus M, Public Relations Manager at City Lodge Hotel V&A Waterfront, responded to this review

Thank you for the fantastic review and for your continuous support! We are so glad that you enjoyed your overall stay with us and we look forward to welcoming you back soon... More 

Pretoria
Top Contributor
56 reviews 56 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed April 23, 2015

Like the location of the hotel. The rooms are what i've come to expect from City Lodge, maybe a bit more spacious that other City Lodges. The staff working in the restaurant at night was rude and really unhelpful. Quite a few items on the menu was unavailable to order. Breakfast was very good with friendly staff and big variety.... More 

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Angus M, Public Relations Manager at City Lodge Hotel V&A Waterfront, responded to this review

Thank you for the constructive review and support. We are glad to hear that you found our rooms spacious, our breakfasts good and staff friendly. We are, however, sorry to hear about your experience with the restaurant staff at night and the air-con in your room. We will definitely be looking into this matter on your behalf. Please note that... More 

Johannesburg, South Africa
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 21, 2015

The hotel offers good clean accommodation. Booking on line is easy to use website and check in always a breeze. Accommodation is always clean and affordable, no frills type experience. It's close to the V&A waterfront.

Was this review helpful? Yes
Angus M, Public Relations Manager at City Lodge Hotel V&A Waterfront, responded to this review

Thank you for the positive review and we are glad to hear that you enjoyed your stay with us! We look forward to welcoming you back again soon... More 

Knysna, South Africa
Senior Contributor
45 reviews 45 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 18, 2015 via mobile

We stayed here for 7 nights recently and everything from the room to the staff were great. Really good value. My only complaint is the wifi which really needs to be addressed. Tilly in the restaurant//bar was super and friendly...really an asset.

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Angus M, Public Relations Manager at City Lodge Hotel V&A Waterfront, responded to this review

Thank you for the review and for staying with us Kirsty. We are so glad to hear that you enjoyed your overall stay with us. Please note that we are in the process of upgrading our WiFi offering, therefore that will be improving soon. We look forward to welcoming you back again soon More 

Contributor
19 reviews 19 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 13, 2015

It's a cheapish hotel and it shows. Old Fashioned Furniture. My room had the soap and shampoo from the previous person and this was pretty disgusting. The bar staff were friendly and helpful. Checking in and out were easy The plus is that you don't have to pay for parking. Most of the other hotels in the city charge anything... More 

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Angus M, Public Relations Manager at City Lodge Hotel V&A Waterfront, responded to this review

Thank you for the constructive review. We are glad to hear that you found our services efficient and staff friendly. We will, however, be looking into the other issues that you had mentioned and will be rectifying them asap! More 

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