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City Lodge Hotel V&A Waterfront

Cnr Dock and Alfred Roads | P O Box 6025, Roggebaa, Cape Town Central 8012, South Africa
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City Lodge Hotel V&A Waterfront
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City Lodge Hotel V&A Waterfront
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267 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Johannesburg, South Africa
Level Contributor
67 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is perfectly located and the rooms are great. The food in the restaurant (coffee shop) was also excellent. The only problem I had was that the hot water did not work and whilst they offered to check it I did not have the time - but i think it was unlucky my colleagues did not have that challenge.... More 

Was this review helpful? Yes
Angus M, Public Relations Manager at City Lodge Hotel V&A Waterfront, responded to this review

Thank you for staying with us and for the positive review Carmel. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon. More 

Easton, Pennsylvania
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Clean and good service. All you would expect from a 3 star hotel and more. Decent breakfast buffet but it is not included with the room. Small pool no spa. Can book tours right from the service in the lobby. Walking distance to the harbor area with lots of shops and places to eat. Really a great location for the... More 

Was this review helpful? Yes
Angus M, Public Relations Manager at City Lodge Hotel V&A Waterfront, responded to this review

Thank you for staying with us and for the wonderful review. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon. More 

Cape Town, South Africa
Level Contributor
10 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

We've stayed in the City Lodge 3 weeks ago. Room and bathroom were very clean and neat. Personnel very friendly and helpful. The food was excellent - this includes the dinner, dessert (carrot and choc cake), breakfast (a variety of food) - everything was so delicious. I'm going back in a few weeks time and can recommend this hotel. The... More 

Was this review helpful? Yes
Angus M, Public Relations Manager at City Lodge Hotel V&A Waterfront, responded to this review

Thank you for staying with us Sonja and we are so happy to hear that you found our staff so efficient and friendly; enjoyed the hotel facilities as well as the breakfast offerings - key components that we pride ourselves in! We look forward to having you stay with us again soon. More 

Johannesburg, South Africa
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I always stay at City lodge V&A as it is very central and has all the features required for a business traveller. However, this trip all seemed to go wrong: TV not working, lumpy bed , very soiled and filthy cutlery at the breakfast table. I complained and was packing up to leave ( for good and never return) when... More 

Was this review helpful? Yes
Angus M, Public Relations Manager at City Lodge Hotel V&A Waterfront, responded to this review

Thank you for staying with us. We are sorry to hear about your experience but glad to hear that everything was sorted out to your satisfaction. We will definitely delve into the issue as we constantly strive to improve our customer services. Thank you for staying with us and hope to see you again soon. More 

Colombo, Sri Lanka
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel's location is great....a short walk to the Water Front shopping and dining etc. slightly longer walk to Long Street for more interesting shopping. Good restaurants in the vicinity. The hotel is great for the price.....homely, efficient and helpful. Its a "no frills" property, meaning you take your own bag up, it worked for us. Good breakfast with plenty... More 

Was this review helpful? Yes
Angus M, Public Relations Manager at City Lodge Hotel V&A Waterfront, responded to this review

Thank you for staying with us and we are so happy to hear that you found our staff so efficient and friendly; enjoyed the hotel facilities as well as the breakfast offerings - key components that we pride ourselves in! We look forward to having you stay with us again soon. More 

Waterfall, South Africa
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 22, 2015

We stayed at this hotel on our first trip to Cape Town. The hotel location was ideal. The room was comfortable. We unfortunately cannot comment on meals as we did not have breakfast or dinner at the hotel. Would recommend this hotel as a base to discover Cape Town.

Was this review helpful? Yes
Angus M, Public Relations Manager at City Lodge Hotel V&A Waterfront, responded to this review

Thank you for staying with us and for the wonderful review Krishen. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon. More 

Level Contributor
3 reviews
5 of 5 stars Reviewed June 22, 2015

I will said to any tourist or local person to go because it's peaceful and great at night listening to the waves of the water .any one won't be disappointed with the stay there or one night of overstay great holidays seasons and out of seasons too . staff friendly neat and tidy accommodation.

Was this review helpful? Yes
Angus M, Public Relations Manager at City Lodge Hotel V&A Waterfront, responded to this review

Thank you for staying with us and for the wonderful review Annalise. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon. More 

Johannesburg, South Africa
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed June 8, 2015

I had to fly down suddenly to Cape Town on the weekend and called the City Lodge V & A Waterfront at 11:30 pm asking for accommodation for the following day. The lady on switchboard immediately transferred me to the right person and within minutes my booking had been confirmed and I was asked at he same time if I... More 

Was this review helpful? Yes 1
Angus M, Public Relations Manager at City Lodge Hotel V&A Waterfront, responded to this review

Thank you for staying with us Ethel and for the amazing review! We are so happy that you enjoyed the array of hotel facilities that we offer you as well as our breakfast offerings; and found our staff so helpful and friendly - key components that we pride ourselves in! We look forward to having you stay with us again! More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 6, 2015

Whenever I visit Cape Town I literally always stay at the city lodge, staff are friendly and the rooms are always in excellent condition, it is well placed near the waterfront and easily within walking distance. I would not recommend it for a long extended stay however as it might become boring.

Was this review helpful? Yes
Angus M, Public Relations Manager at City Lodge Hotel V&A Waterfront, responded to this review

Thank you for always staying with us and for the great review! We are so happy that you enjoyed the convenience of the hotel’s location; found the room in pristine condition; our breakfast offerings delicious; and found our staff so helpful and friendly - key components that we pride ourselves in! We look forward to having you stay with us... More 

Robertson, South Africa
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 1, 2015

What surprised me most about the hotel wasn't only the convenient location but 1. the friendly and accommodating staff, 2. the neatness of the rooms.3 the attention to detail. It felt more like a guest house than a hotel. The guy opening the beam at the parking lot also need a big raise/ hug. Such a friendly face who seems... More 

Was this review helpful? Yes
Angus M, Public Relations Manager at City Lodge Hotel V&A Waterfront, responded to this review

Thank you for staying with us and we are so happy to hear that you enjoyed the convenience of the hotel’s location as well as our muffin-to-go offering in the morning; and found our staff so friendly and accommodating - key components that we pride ourselves in! We look forward to having you stay with us again soon! More 

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