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Belmond Mount Nelson Hotel

5.0 of 5 76 Orange Street | Gardens, Cape Town Central 8001, South Africa
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Belmond Mount Nelson Hotel
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Belmond Mount Nelson Hotel
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859 reviews from our community

Traveler rating
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    99
    32
    13
    8
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144
421
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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2 reviews
3 of 5 stars Reviewed yesterday NEW

I use to adore and love the Mount Nelson for everything it stands for. On a recent trip I decided to spoil myself and spend a wonderful week-end in my beloved Nellie. Great was my shock to discover that she has turned into old ruined crumbling relic of her former self. I asked the Hotel by prior arrangement to prepare... More 

Review collected in partnership with this hotel

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London UK
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have been visiting the Nellie regularly since 1996 and like most regulars we know it's faults, we complain but go back each year. The gardens are beautiful, the addition of modern art is lovely and the ambiance of knowing who you are going to meet every year is exciting. Joey the Guest Relations Manager is an absolute professional, Byron... More 

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Newcastle, United Kingdom
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

The Mount Nelson is probably my favourite hotel to stay in. I love everything about this hotel, location, staff, gardens etc. However, this year I was disappointed with the service in some areas........... Breakfast was at odds with what we have come to expect.Three times we asked for tea -when it finally came, we had finished our breakfast and it... More 

Was this review helpful? Yes 2
Peterborough, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Well managed exceptional hotel with very helpful staff. We were greeted with smiles during our 4 day visit. (Chamerel) Breakfast of oysters with whatever takes your fancy typified the high standards throughout. We will be back.

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Sydney
Contributor
18 reviews 18 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Mount Nelson is one of the most amazing hotels in the world. Steeped in history, combining both warm and efficient service, and utterly decadent to spend time in. I was in town for work, but since the WIFI connection works so well throughout the property, I spent many a day sending emails and doing skype calls by the pool.... More 

Was this review helpful? Yes 2
Gurgaon, India
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I participated at a global conference while staying at this hotel. It seemed to be from a different time. The room I got was very nice and spacious with a small balcony overlooking the Pool. Breakfast and lunch was very nice, all kind of food from different regions of the world. Only downside and reason why I did not give... More 

Was this review helpful? Yes 2
Newry, United Kingdom
Contributor
19 reviews 19 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

This is an exceptional hotel. I cannot but express total satisfaction after a recen four night stay. Staff are so friendly Food is of the highest quality The pools,gym and spa are as good as I have encountered anywhere in the world The bar staff were totally helpful re wine choice. I can't wait to return again Ten out of... More 

Was this review helpful? Yes 1
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

We are so happy that we helped to make your first trip to South Africa nothing less than exceptional, and we too look forward to your return. More 

Glasgow, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I love this hotel. It's just such a beautiful place to relax and recharge your batteries. This was my second visit and I was so excited looking forward to spending time at The Mount Nelson. It didn't disappoint! The staff are so attentive and friendly, this is customer service at its very best. You will feel like royalty and this... More 

Was this review helpful? Yes 1
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

We are delighted that we are your most favourite hotel in the world and that you love our views, our tea, breakfast overlooking the pool, and dinner in Planet Restaurant - thank you! More 

Cape Town
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Exzellent in every Aspect , old world charm with new world quality. Wonderful gardens ,wonderful staff Very service oriented and accommodating, quiet well mauntained rooms and privacy around the pool .

Review collected in partnership with this hotel

Was this review helpful? Yes 1
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

We love your description: Old World Charm with New World Quality. Thank you so much More 

Switzerland
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Belmond Mount Nelson Hotel caters for our family since 10 years, both business and pleasure. Under new management since about 2 years, the hotel has dramatically improved further under so many aspects. The food in Oasis is stunning, fresh and modern, the high tea has improved a recipe which is working since decades, the Planet bar, its drinks and food... More 

Was this review helpful? Yes 1
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

We are delighted that you find staying at our hotel just gets better and better, we hope to continue this tradition! More 

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Additional Information about Belmond Mount Nelson Hotel

Address: 76 Orange Street | Gardens, Cape Town Central 8001, South Africa
Phone Number:
Location: South Africa > Western Cape > Cape Town > Cape Town Central > City Bowl
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Belmond Mount Nelson Hotel 5*
Number of rooms: 198
Reservation Options:
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Also Known As:
Mount Nelson Cape Town
Hotel Mount Nelson
Belmond Mount Nelson Hotel Cape Town, South Africa
Hotel Style:
#1 Business Hotel in Cape Town Central
#2 Spa Hotel in Cape Town Central
#4 Family Hotel in Cape Town Central
#9 Romantic Hotel in Cape Town Central
#11 Luxury Hotel in Cape Town Central

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