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Belmond Mount Nelson Hotel

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76 Orange Street | Gardens, Cape Town Central 8001, South Africa
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1 room 1 guest
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Belmond Mount Nelson Hotel
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986 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Heidelberg, Germany
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We stayed for three nights at the Mount Nelson, before heading to the winelands, and on our return to Cape Town tried several other five-star options (Table Bay, Taj, Twelve Apostles) in the city. While we weren't disappointed with any of those options, the Mount Nelson for us takes top spot. The property is absolutely beautiful, and breaths history. Service... More 

Was this review helpful? Yes
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

Wow, we are bowled over by your glowing review of our hotel - from its beauty and the impeccable service to the great historical significance of the property. Thank you for thinking we are the best in town - we look forward to your next visit. More 

Perth, Australia
Level Contributor
3 reviews
3 of 5 stars Reviewed 6 days ago NEW

Spent 4 nights at the Nellie The hotel has lots of character but is starting to look tired and in need of maintenance Had a hiccough with our reservation and did not get our junior deluxe suite Took 2 days to replenish our minibar on coffee

Was this review helpful? Yes
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

Thank you so much for taking the time to write your review and we are pleased that you like the character of The Nellie. We are sorry to hear that you found that the building looked tired. We are continually maintaining our property which as you can imagine is a non-stop affair. Right now we are having the whole exterior... More 

Heidelberg, South Africa
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

What a grand, old luxurious hotel in the middel of Cape Town! Very friendly staff at checkin. Not your usual boring high rise hotel. We loved the nice room with great, big shower and the above average breakfast. Will we return? As soon as possible.

Was this review helpful? Yes
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

Thank you so much for your lovely review. We do agree that our location is just perfect and our staff are a cut above the rest. We look forward to your return. More 

Johannesburg
Level Contributor
133 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed 1 week ago

I took my wife to the Mnt Nelson to celebrate her birthday. The staff were friendly, helpful and efficient from the moment we checked in. Our room was lovely, clean and had a beautiful view of table mountain. A definite gem in Cape Town. The only disappointment was the restaurant. It is meant to be one of South Africa's best--... More 

Was this review helpful? Yes 1
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

Thank you for your review - we are so pleased you loved your room as well as our staff and our service. We are naturally concerned to hear that your dinner experience did not meet your expectations. Possibly you could email me the details on: gabrielle.palmer@belmond.com or alternatively send me your details and I will contact you. More 

Los Angeles, California
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

As the title says the hotel here is nothing short of luxury. Beautiful rooms with private baths . A great big gym that has free weights, cardio room, floor workout room (yoga, mat exercises) breakfast buffet was huge and eggs to your liking .. It is very secure .. Very close to shopping . Lovely .. Stay if you have... More 

Was this review helpful? Yes
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

Thank you very much for your review. We are so happy that you found your stay to be so luxurious and delighted to hear how much you loved our gym which is located in a Victorian heritage building on the hotel estate. More 

Reigate, United Kingdom
Level Contributor
154 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed 1 week ago

Our stay at the Mount Nelson was perfect from our arrival to departure. The staff cannot do enough for you - nothing is too much trouble. The location is perfect - it feels like you are staying in the country whilst being in the heart of the city. The grounds are just stunning - you can wander round and look... More 

Was this review helpful? Yes
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

Thank you for your lengthy and glowing review. We are delighted that you found us "utterly stunning" : ) and in particular that you loved our staff and our perfect location in the city. More 

Eastern Cape, South Africa
Level Contributor
91 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

The rooms were perfect and it was such a pleasure to have silent and dark rooms for a peaceful sleep. The breakfast and the Staff in the restaurant were fantastic and there was absolutely not fault. I would heartily recommend the Nellie for everyone's stay in Cape Town.

Was this review helpful? Yes
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

Thank you for your lovely review and we love the fact that you were so so happy with your room and you slept so well. More 

cape town
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We took my mother for her 70th birthday....and it was such a treat! It is a bit on the pricey side but the experience is worth it! The service was extremely efficient and the setting and decor is so elegant.....it's definitely worth visiting this iconic hotel......

Was this review helpful? Yes 1
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

Thank you so much for your lovely review and we delighted that your Mom loved her Afternoon Tea birthday present. More 

Johannesburg, South Africa
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Set in the gardens in Cape Town. The place is a garden heaven. Classic old set up with contemporary finishes. The place oozes tranquility and class in the middle of a busy city. The rooms are very spacious and nothing to fault at all. A king bed for one to play on. Tracey at reception welcomed us very well and... More 

Was this review helpful? Yes
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

Thanks for your lovely review and we particularly like your description of us as "oozing tranquility and class". And yes, our gardens are simply beautiful. Thank you. More 

bingley,england
Level Contributor
57 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The best place to stay in Cape Town ,friendly staff who can't do enough for you,great location and excellent rooms brilliant !we ate in the restaurant and couldn't fault it and afternoon tea is not to be missed,the grounds are so relaxing you think you were in the country side rather than a city and always you have the view... More 

Was this review helpful? Yes
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

Thank you so much for your lovely review. We are delighted that you found our staff to be so friendly, that you loved our great location and the beautiful gardens, and that you so enjoyed your dinner and, of course, the Afternoon Tea. More 

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