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Belmond Mount Nelson Hotel

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76 Orange Street | Gardens, Cape Town Central 8001, South Africa
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Belmond Mount Nelson Hotel
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968 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Cape Town Central, South Africa
Level Contributor
68 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Mount Nelson is a beautiful hotel with olde world charm. The gardens are impeccable and very inviting to sit out in the late afternoons and just relax. The service at the hotel is always professional and attentive. Just love it here.

Was this review helpful? Yes 1
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

Thank you very much for your lovely review of our hotel and we do agree with you that to sit and relax in our magnificent gardens is a rare treat. More 

Brisbane
Level Contributor
523 reviews
139 hotel reviews
common_n_hotel_reviews_1bd8 295 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a lovely hotel that is well positioned in Cape Town. Our room was quite large with a good bathroom, The room looked out to Table Mountain with a magnificent view at sunset from the balcony. Meals in the Planet Restaurant were excellent as was breakfast in the poolside breakfast restaurant. It was an outside walk for breakfast from... More 

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gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

Thank you for your lovely review, and we also think that we are located in an excellent position from which to discover Cape Town. And the views from the rooms are indeed fabulous. Please do accept our apologies for the tardiness in replacing your coffee cups - we have copied our Housekeeping department on this review and we are sure... More 

Neuchatel, Switzerland
Level Contributor
11 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We travel all over the world and the Belmond Mount Nelson is probably the best hotel we every stayed in, the whole experience was excellent from start to finish. We will definitely return in the near future.

Review collected in partnership with this hotel

Was this review helpful? Yes
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

What can we say but thank you so very much for writing in your review that we are probably one of the best hotels you have ever stayed in. We are beaming with delight. And we too look forward t o your next visit. More 

Level Contributor
16 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Firstly, I just want to say the staff and service at this hotel is impeccable. Very impressed. Our room was also very nice but a little outdated. I felt there could have been a bit more in terms of room amenities. The room was twice the price of similar 5 star hotels nearby but didn't have the small touches you'd... More 

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gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

Thank you so much for your review and we are pleased you enjoyed your stay with us although we would like to hear from you what additional amenities and services you would have liked to have had in your room. Perhaps you would be happy to send me your contact details to gabrielle.palmer@belmond.com. More 

New York City, New York
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at Belmond for almost a week when I was travelling for work in Cape Town. It was a beautiful hotel, very well kept, staff were friendly and kind (in a genuine way). The meals were above average for a buffet style. You got to see a lot of its historical artifacts, maybe sometimes too much so in a... More 

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gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

Thank you for your lovely review and we are particularly happy that you found our staff to be friendly and kind in a genuine way. More 

Los Angeles, California
Level Contributor
1 review
5 of 5 stars Reviewed 2 weeks ago

We loved our recent stay at this hotel. We felt pampered and special. I traveled to cape town alone with an 11 year old and the hotel provided child size slippers, robe and toys for her. We both felt like princesses in our deluxe room. The staff attended to our every need and want. Definitely would like to visit again... More 

Review collected in partnership with this hotel

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gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

Thank you so much for your lovely review. We are delighted that you and your 11 year old daughter felt pampered like princesses! More 

Lloret de Mar, Spain
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago

I have stayed in this hotel several times on business. Is not only its refined colonial architecture and the exisite treatment to its guests, is all the atmosphere that envelops the stay at the highest level and get to revive times that seems that no longer existed. The staff is dedicated heart and soul to make the stay memorable, professional,... More 

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gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

What a lovely review, and in particular to mention our staff's dedication to making your stay memorable. Thank you so much. More 

Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for a week with my family and it was fabulous! My wife and I had a suite and our teenage boys shared a room down the hall. Beautiful property, afternoon tea and great views. It's been a while since we were there but the Cesar salad in their resturant was magnificent. The crotons were made fresh and toasted in... More 

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gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

Thank you so much for your lovely review. We are delighted that you and your family enjoyed your stay with us so much, and we do agree that is indeed one of the better places to be stay in order to explore and discover the city. More 

Bamberg
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The Mount Nelson is a gem among the Cape Town hotels. Flawless service, excellent cuisine and a touch of the colonial times create an excellent atmosphere of style and tranquility. Don't miss the high tea! IMHO best of breed in CT

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gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

Thank you so much for your glowing review - we love being called a "gem" : ) More 

New Delhi
Level Contributor
75 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

You are in the city but will never know it once you are in this hotel. Super service. A fantastic team at the reception and rooms that take you back in time and remind you of what luxury can be. The restaurants are good and the gardens are the kind you would want to walk through if not laze in.... More 

Was this review helpful? Yes
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

Thank you so much for your fabulous review. We are glowing with delight from your compliments about our service, our gardens and our location, and of course the fact that you say it is one of the nicest hotels you have ever stayed in. Thank you again. More 

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