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Belmond Mount Nelson Hotel

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76 Orange Street | Gardens, Cape Town Central 8001, South Africa
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Belmond Mount Nelson Hotel
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Belmond Mount Nelson Hotel
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948 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Portland, Maine
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed yesterday NEW

Never have I felt more pampered. Super helpful, welcoming staff very friendly. The room was excellent, although the balcony was tiny it provided a beautiful view. Many odd noises made this place seem more charming than in disrepair. It was off-season when we stayed, so everyone was absolutely at our beck and call. Room service certainly left quite a bit... More 

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Durbanville, South Africa
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My daughter had a Gift Voucher delivered to me for Mother's Day - what a wonderful surprise! I have always wanted to go for High Tea at the Mount Nelson. The voucher was for 2 - so, as it was celebrating Mother's Day, taking my ex-husband's wife, my daughter's stepmom was the obvious choice. From the minute we arrived we... More 

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County Dublin, Ireland
Contributor
13 reviews 13 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The afternoon tea was served by a most dedicated member of staff who responded to our need for quick service as we were on our way to the airport. It was a mistake on our part to try to fit it in because the pleasure was thwarted somewhat by the clock ticking against us. The selection of food served to... More 

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Bracknell, United Kingdom
Top Contributor
160 reviews 160 reviews
153 hotel reviews
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed for 2 nights in March 2015 as part of a 34 night itinerary, so this review is reasonably objective. Understated luxury and service in a wonderful old lady of a hotel that has been sympathetically upgraded. Some of the wood paneling in the public areas I remember from previous visits has been updated with very 'Provencal' colours, which... More 

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gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

Thank you so much for taking the time to write your review, detailing all the aspects of the hotel that you appreciated so much, from the updated decor, the efficiency and helpfulness of the front of house staff, and your large room with (we agree!) the best beds and linen. We do look forward to seeing you again next UK... More 

Europe
Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed for four nights. Can't fault it, this is a true 5 star hotel with all the bells and whistles required, but they don't make too much fuss of it. You don't have to pretend when you are the best. Will return.

Was this review helpful? Yes 1
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

Thank you for your review and we are delighted that you found the experience to be so effortlessly authentic and gracious. We do look forward to your return. More 

N Ireland
Top Contributor
69 reviews 69 reviews
53 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 1 week ago

What can I say - the best afternoon tea ever!!! We did not stay here but went for a treat. Afternoon tea is generally a three tier cake stand with all the goodies on it - not here!! You are served your tea and champagne (if you have ordered it) at table either inside the hotel or outside on the... More 

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
37 reviews 37 reviews
37 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 1 week ago

Luxury heritage; many grand hotels of yesteryear are faded and living off former glories. Not the Mount Nelson, which from our experiences could possibly be pushing hard to surpass its foremost glory days. True hospitality by all hotel staff and availability of every amenity to be expected of a world-class 5 star hotel, were key highlights to note. A highly... More 

Was this review helpful? Yes 1
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

Thank you so much for your glowing review. We are delighted that you loved the views, enjoying leisurely breakfasts al fresco and that you found our concierge service to be so helpful and friendly. More 

Cape Town Central, South Africa
Top Contributor
161 reviews 161 reviews
21 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is truly a classy hotel. In fact it doesn't feel like a hotel at all - not if you stay at the cottages. The hotel has a remarkable spa facility and now let's get to the humungous beds. Super comfortable and truly classy surroundings. Food: dining at the Planet restaurant is 5-star. The menu is thought out well with... More 

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gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

So pleased you noticed our "humungous" beds - they are indeed 2x2m and more than king size. We are also delighted that you loved Librisa Spa, dinner in Planet Restaurant and your walk across the road into the historical Company's Gardens. More 

London, United Kingdom
Top Contributor
137 reviews 137 reviews
30 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a colonial style building just off Orange and Kloof Streets set below table mountain and just above the company gardens. It's a great location as you can see the mountain from the gardens and the pool area and access the downtown area from the Orange St entrance through the gardens. The bars and restaurants of Kloof Street are... More 

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gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

Thank you so much for your review - we are delighted that you enjoyed our central location where you could easily walk to so many of the city's attractions, and of course the beautiful views of the mountains and our magnificent gardens. We do hope you will visit us again. More 

London, United Kingdom
Senior Contributor
28 reviews 28 reviews
28 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

stayed here for a conference in April 2015. Really impressed by the hotel. Rooms large and clean and wifi fairly fast. afternoon tea facilities the best I have seen outside of the UK. The gym had all the necessary torture tools and I particilarly liked the threadmill with the large windows open and the breeze in your face. food was... More 

Was this review helpful? Yes
gabrielle_palmer, Public Relations Manager at Belmond Mount Nelson Hotel, responded to this review

Thank you so much for your detailed review, especially your happy thoughts about the large windows and breeze in your face whilst you committed to the "torture treadmill" in the gym :) More 

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