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Cape Grace

Travelers' Choice award winner
Hotel website
West Quay Road | Victoria & Alfred Waterfront, Cape Town Central 8001, South Africa
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1,293 Reviews from our TripAdvisor Community

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Traveler rating
    1,137
    105
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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5 of 5 stars Reviewed 4 days ago NEW via mobile

This hotel enabled my family and I to have a very authentic feel of South Africa culture. We had a 3 bedroom suite which was beautifully decorated and service was impeccable. Highly recommend this hotel.

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St. Albans, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I have never experienced hospitality at this level. From the moment we arrived and the doorman said "Welcome Home" to the time we had to leave, reluctantly, I can honestly say this is THE BEST HOTEL I HAVE EVER STAYED IN. The staff are so good at their jobs, always carry a friendly smile and are eager to please. The... More 

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Cape Town, South Africa
Level Contributor
5 reviews
5 of 5 stars Reviewed 4 days ago NEW

As I was about to leave the office, I received a message from a dear friend of mine, inviting me for supper at this spectacular hotel. Most awesome ambience. Totally inlove with this venue. Their rest rooms is absolutely stunning and the service, one word beautiful. Most friendly staff and you feel welcomed the moment you set foot in the... More 

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Fredericksburg, Virginia
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We spent the first week of June, 2015 at Cape Town's Cape Grace Hotel. From the moment we arrived we were warmly welcomed. The entire staff were extremely helpful and attentive; our room was comfortable and beautiful; the view was fabulous; the food was delicious and attractively presented by efficient and friendly servers. The decor in the public rooms and... More 

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Houston, Texas
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had signed up for a tour that started with two days at the Cape Grace. We wanted to add two more days in Cape Town, so we arranged to increase the stay to four days. We were not disappointed! The Cape Grace is a very elegant hotel situated in a perfect location - on the marina. It was a... More 

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London, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have stayed here twice and will be returning again later this year. I cant fault the rooms or the service. I only ate in the restaurant once but it was very good. The hotel location is perfect and offers lovely view from any room. Close to the shops and restaurants, with a great choice of both but not too... More 

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Los Angeles, California
Level Contributor
208 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It is beautifully appointed with amazing service. They trip over themselves to make you comfortable. Just understand that this is South Africa where location is everything. This area is very safe. It has private security. No so in downtown Cape Town. This town has severe unemployment, the government recognizes squatters rights. You see whole areas of corrugated lean-to sheds where... More 

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Boulder, Colorado
Level Contributor
78 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff at the Cape Grace is fantastic In every way. From the front desk to concierge to the driver to the waiter, everyone is kind, warm & friendly & so helpful! We've never had so much FUN at a hotel. Grab a seat at the bar and Happy will take great care of you. He is a great bartender... More 

Was this review helpful? Yes 1
Qld, Australia
Level Contributor
72 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the very first contact the staff and every aspect of the Cape Grace is welcoming, stylish and five star. I was greeted like an an old friend and offered iced tea during the check in, my bag was already in the room and everyone is always smiling, helpful and guest focused without being focused on tipping like some countries!... More 

Was this review helpful? Yes 2
Durban
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Although this hotel has a lot to offer, and is well situated, they are not prepared to compromise their cancellation policy, even in the event of hospitalisation. Like most hotels, there is a 100 % forfeiture in the event of a stay being cancelled within 7 days of the stay. Fair enough. In February my family was booked to fly... More 

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